B8850 crashes when sequential printing

HP B8850 printer photo originally installed on an XP machine. Now running on a unit of Win 7 x 64 (SP1). Most print made of Photoshop CS2. With the move to x 64 Win7, I suddenly became unable to make repetitive or sequential printing. The second print job hanging just in the spooler queue. If I delete this second print job, & restart the printer, it prints perfectly again, for printing, then crashes again, until you restart. It's embarrassing when I have a race of 20 prints to do.

I was not able to find a solution on HP or MSoft sites. I ran diagnostic utility printing, which shows the spooler works very well.

This morning I did a complete uninstall of all HP software and reinstalled. I have now everything works fine, EXCEPT that it won't repeat impression. If I send a print job from 2 or 3 copies of an image, they all print very well, but if I do a print job and try to send a second, it crashes.

Appreciate any help you can offer

davidlisburn wrote:

I can't stop print spooler between print jobs, restarted the spooler again. but the flashing blue light continued throughout and the second printing was always not.

In my case, I am; happy to announce that after making an impression, I ran services.msc, stopped the print spooler, rebooted, and asked Photoshop CS2 to make another impression, that it has done so without delay. Therefore, it is a satisfactory solution for the W7 buggy, faulty driver. Why it doesn't work under XP, I can't explain.

Nevertheless, the essential is that the HP print driver is buggy, and, as for othert contributors of this forum, I found it absolutely impossible to establish a direct contact with a person with technical support from HP who is familiar with the pilot and can solve the problem. This suggests I shouldn't buy any other HP printers, but I must admit that I like the B8850, the first cell that has the color fidelity that I need. (I hope that it won't break!)

Thank you for the internal HP on this thread who pointed me on this work around. It will save on the switch of the B8850 wear!

That's why

Tags: HP Printers

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