Computer crashes when you print in Windows XP computer.
Original title: Pc and printer error.
Hi every time I turn on my pc printer freezes / crashes. Cannot use the keyboard or the mouse, the only option is to activate all power (including printers) off and reboot the system. I tried to turn on the printer before turning on the computer, but whenever I try to print anything it happens again.
This has only started to occur recently, before I was able to print anything.
Any suggestions? I tried Epson (printer make), but they say it's a matter of microsoft systems and that it is a USB conflict... thks
Hi SusanneTurner,
You did it of any material changes or software on the computer before this problem?
In order to diagnose the problem, you can check in the event viewer if there is no error code/message.
For more information, refer to this link: How to view and manage the event logs in in Windows XP Event Viewer
You can perform the cycle of power on your computer and check if the problem persists:
a. disconnect all external devices from the computer.
b. press the power button on the computer for 10-15 seconds.
c. restart the computer & then connect the charger.
Hope the helps of information.
Please post back and we do know.
Tags: Windows
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AIO 922 crashes when you print pdf files
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Lightroom 6 crashes when you open Preferences | Windows
An advisor to open preferences without LR6 crashing? (German: Bearbeiten / Voreinstellungen)
My LR6 crashes immediately when I click the button to open the preferences...
The solution proposed here does not work: https://helpx.adobe.com/lightroom/kb/lightroom-crashes-opening-preferences-win.html
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OPERATING SYSTEM Home Microsoft Windows 10, Version 10.0.10240 build 10240 Laptop: Akoya E4214 MD99570 CPU/GPU: Intel (r) Pentium (r) CPU N3540 @ 2.16 GHz, 2159 MHz, 4 Kern (e), 4 (r) processor logische (en) Integrated GPU: Intel HD Graphics Gen7 BIOS American Megatrends Inc. 1.1, 12.05.2015 RAM 8 GB Hard drive: 500 GB SSD 31.08.2015 16:40 Application error Fehlerhaften der application name: lightroom.exe,.
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Zeitstempel: 0x55aed83a & #x000d; & #x000a;
Name the module fehlerhaften: ig7icd64.dll,
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Zeitstempel: 0x55a066e4 & #x000d; & #x000a;
Ausnahmecode: 0xc0000005 & #x000d; & #x000a;
Fehleroffset: 0x000000000003ee34 & #x000d; & #x000a;
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Startzeit der fehlerhaften application: 0x01d0e40b7dd2f9a6 & #x000d; & #x000a;
Der fehlerhaften application path: C:\Program Files\Adobe\Adobe Lightroom\lightroom.exe & #x000d; & #x000a;
Path of the module fehlerhaften: C:\WINDOWS\SYSTEM32\ig7icd64.dll & #x000d; & #x000a;
Berichtskennung: 2bbb51eb-1575-4aef-ba53-a018e7171e43 & #x000d; & #x000a;
The full package fehlerhaften name: & #x000d; & #x000a;
31.08.2015 16:40 Windows error reporting Fehlerbucket 120286235135, Typ 4 & #x000d; & #x000a; Ereignisname: APPCRASH & #x000d; & #x000a;
Antwort: Non available & #x000d; & #x000a;
CAB-Datei-ID: 0 & #x000d; #x000a; #x000d; & #x000a;
Problemsignatur: & #x000d; & #x000a
; P1: lightroom.exe & #x000d; & #x000a;
P2: 6.1.1.10 & #x000d; & #x000a;
P3: 55aed83a & #x000d; & #x000a;
P4: ig7icd64.dll & #x000d; & #x000a;
P5: 10.18.10.4252 & #x000d; & #x000a;
P6: 55a066e4 & #x000d; & #x000a;
P7: c0000005 & #x000d; & #x000a;
P8: 000000000003ee34 & #x000d; & #x000a;
P9: & #x000d; & #x000a;
P10: & #x000d; & #x000a; & #x000d; #x000a;
Angefugte Dateien: & #x000d; & #x000a;
C:\Users\Sebastian\AppData\Local\Temp\WERBE56.tmp.WERInternalMetadata.XML & #x000d; & #x000a; & #x000d; #x000a;
Sharp Dateien are einen yesterday: & #x000d; & #x000a; C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_lightroom.exe_24a352d0d48cb1d0 f80f8a7d190de947dca4_dc96b44c_1790d597& #x000d; & #x000a; & #x000d; #x000a;
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Report.WER
Version = 1
EventType = APPCRASH
EventTime = 130855128122615917
ReportType = 2
Consent = 1
UploadTime = 130855128124846622
ReportIdentifier = f25bc39a-4ffe-11e5-827-8d18d937d540
IntegratorReportIdentifier = 2bbb51eb-1575-4aef-ba53-a018e7171e43
NsAppName = lightroom.exe
Response.BucketId = 223cf49a928d5d186004626ba331b5fe
Response.BucketTable = 4
Response.LegacyBucketId = 120286235135
Response.Type = 4
SIG [0]. Name = Anwendungsname
SIG [0]. Value = Lightroom.exe
GIS [1]. Name = Anwendungsversion
GIS [1]. Value = 6.1.1.10
GIS [2]. Name = Anwendungszeitstempel
GIS [2]. Value = 55aed83a
GIS [3]. Name = Fehlermodulname
GIS [3]. Value = ig7icd64.dll
GIS [4]. Name = Fehlermodulversion
GIS [4]. Value = 10.18.10.4252
GIS [5]. Name = Fehlermodulzeitstempel
GIS [5]. Value = 55a066e4
GIS [6]. Name = Ausnahmecode
GIS [6]. Value = c0000005
GIS [7]. Name = Ausnahmeoffset
GIS [7]. Value = 000000000003ee34
DynamicSig [1]. Name = Betriebsystemversion
DynamicSig [1]. Value=10.0.10240.2.0.0.768.101
DynamicSig [2]. Name = Gebietsschema-ID
DynamicSig [2]. Value = 1031
DynamicSig [22]. Name = Zusatzinformation 1
DynamicSig [22]. Value = ed6d
DynamicSig [23]. Name = Zusatzinformation 2
DynamicSig [23]. Value = ed6d1f48aee5ddfb4387265c9916d8cf
DynamicSig [24]. Name = Zusatzinformation 3
DynamicSig [24]. Value = 5db6
DynamicSig [25]. Name = Zusatzinformation 4
DynamicSig [25]. Value = 5db69165f41e0ca11e22ff61f76a9a9e
UI [2] = C:\Program Files\Adobe\Adobe Lightroom\lightroom.exe
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UI [4] = Windows kann nach einer Lösung as das suchen problem online.
UI [5] = Online nach einer Lösung suchen und das Programm schließen
UI [6] = later online nach einer Lösung suchen und das Programm schließen
UI [7] = schließen Programm
LoadedModule [0] = C:\Program Files\Adobe\Adobe Lightroom\lightroom.exe
LoadedModule[1]=C:\WINDOWS\SYSTEM32\ntdll.dll
LoadedModule [2] = C:\WINDOWS\system32\KERNEL32. DLL
LoadedModule[3]=C:\WINDOWS\system32\KERNELBASE.dll
LoadedModule[4]=C:\WINDOWS\system32\USER32.dll
LoadedModule[5]=C:\WINDOWS\system32\GDI32.dll
LoadedModule[6]=C:\WINDOWS\system32\SHELL32.dll
LoadedModule[7]=C:\WINDOWS\system32\msvcrt.dll
LoadedModule[8]=C:\WINDOWS\system32\windows.storage.dll
LoadedModule[9]=C:\WINDOWS\system32\combase.dll
LoadedModule[10]=C:\WINDOWS\system32\RPCRT4.dll
LoadedModule [11] = C:\Program Files\Adobe\Adobe Lightroom\ui.dll
LoadedModule[12]=C:\WINDOWS\system32\advapi32.dll
LoadedModule[13]=C:\WINDOWS\system32\sechost.dll
LoadedModule[14]=C:\WINDOWS\system32\shlwapi.dll
LoadedModule[15]=C:\WINDOWS\system32\kernel.appcore.dll
LoadedModule[16]=C:\WINDOWS\system32\shcore.dll
LoadedModule[17]=C:\WINDOWS\system32\powrprof.dll
LoadedModule[18]=C:\WINDOWS\system32\profapi.dll
LoadedModule[19]=C:\WINDOWS\system32\ole32.dll
LoadedModule [20] = C:\Program Files\Adobe\Adobe Lightroom\amtlib.dll
LoadedModule [21] = C:\Program Files\Adobe\Adobe Lightroom\substrate.dll
LoadedModule [22] = C:\Program Files\Adobe\Adobe Lightroom\AgKernel.dll
LoadedModule[23]=C:\WINDOWS\system32\CRYPT32.dll
LoadedModule[24]=C:\WINDOWS\system32\MSASN1.dll
LoadedModule[25]=C:\WINDOWS\system32\WS2_32.dll
LoadedModule[26]=C:\WINDOWS\system32\NSI.dll
LoadedModule[27]=C:\WINDOWS\system32\COMDLG32.dll
LoadedModule[28]=C:\WINDOWS\system32\OLEAUT32.dll
LoadedModule[29]=C:\WINDOWS\SYSTEM32\mfc110u.dll
LoadedModule[30]=C:\WINDOWS\SYSTEM32\MSVCR110.dll
LoadedModule[31]=C:\WINDOWS\system32\IMM32.dll
LoadedModule[32]=C:\WINDOWS\system32\MSCTF.dll
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LoadedModule[35]=C:\WINDOWS\SYSTEM32\MSVCP110.dll
LoadedModule [36] = C:\WINDOWS\SYSTEM32\IPHLPAPI. DLL
LoadedModule [37] = C:\WINDOWS\system32\PSAPI. DLL
LoadedModule[38]=C:\WINDOWS\system32\SETUPAPI.dll
LoadedModule[39]=C:\WINDOWS\system32\CFGMGR32.dll
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LoadedModule[56]=C:\WINDOWS\SYSTEM32\OLEACC.dll
LoadedModule[57]=C:\WINDOWS\SYSTEM32\WINMM.dll
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LoadedModule [59] = C:\Program Files\Adobe\Adobe Lightroom\LIBEAY32.dll
LoadedModule[60]=C:\WINDOWS\SYSTEM32\iertutil.dll
LoadedModule[61]=C:\WINDOWS\SYSTEM32\bcrypt.dll
LoadedModule[62]=C:\WINDOWS\SYSTEM32\CRYPTBASE.dll
LoadedModule[63]=C:\WINDOWS\SYSTEM32\WINMMBASE.dll
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LoadedModule[81]=C:\WINDOWS\system32\wbem\fastprox.dll
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LoadedModule[83]=C:\WINDOWS\SYSTEM32\NETAPI32.dll
LoadedModule[84]=C:\WINDOWS\SYSTEM32\wkscli.dll
LoadedModule[85]=C:\WINDOWS\SYSTEM32\netutils.dll
LoadedModule[86]=C:\WINDOWS\SYSTEM32\srvcli.dll
LoadedModule[87]=C:\Windows\System32\taskschd.dll
LoadedModule[88]=C:\WINDOWS\system32\coml2.dll
LoadedModule[89]=C:\WINDOWS\SYSTEM32\LINKINFO.dll
LoadedModule[90]=C:\WINDOWS\SYSTEM32\ntshrui.dll
LoadedModule[91]=C:\WINDOWS\SYSTEM32\cscapi.dll
LoadedModule[92]=C:\WINDOWS\system32\mssprxy.dll
LoadedModule [93] = C:\Program Files\Adobe\Adobe Lightroom\CameraRaw.dll
LoadedModule[94]=C:\WINDOWS\SYSTEM32\mscms.dll
LoadedModule[95]=C:\WINDOWS\SYSTEM32\OPENGL32.dll
LoadedModule[96]=C:\WINDOWS\SYSTEM32\GLU32.dll
LoadedModule[97]=C:\WINDOWS\SYSTEM32\DDRAW.dll
LoadedModule[98]=C:\WINDOWS\SYSTEM32\DCIMAN32.dll
LoadedModule [99] = C:\Program Files\Adobe\Adobe Lightroom\video_toolkit.dll
LoadedModule [100] = C:\Program Files\Adobe\Adobe Lightroom\catalog_converters.dll
LoadedModule [101] = C:\Program Files\Adobe\Adobe Lightroom\Import.lrmodule
LoadedModule [102] = C:\Program Files\Adobe\Adobe Lightroom\WFCore.dll
LoadedModule [103] = C:\Program Files\Adobe\Adobe Lightroom\WFSQLite.dll
LoadedModule [104] = C:\Program Files\Adobe\Adobe Lightroom\WFWeb.dll
LoadedModule [105] = C:\Program Files\Adobe\Adobe Lightroom\WFOzClient.dll
LoadedModule [106] = C:\Program Files\Adobe\Adobe Lightroom\LightroomModels.dll
LoadedModule[107]=C:\WINDOWS\system32\dataexchange.dll
LoadedModule[108]=C:\WINDOWS\system32\dcomp.dll
LoadedModule[109]=C:\WINDOWS\system32\d3d11.dll
LoadedModule[110]=C:\WINDOWS\system32\dxgi.dll
LoadedModule[111]=C:\WINDOWS\system32\twinapi.appcore.dll
LoadedModule [112] = C:\Program Files\Adobe\Adobe Lightroom\bridgetalk.dll
LoadedModule [113] = C:\Program Files\Adobe\Adobe Lightroom\image_analysis.dll
LoadedModule [114] = C:\Program Files\Adobe\Adobe Lightroom\MediaCoreIF.DLL
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LoadedModule [120] = C:\Program Files\Adobe\Adobe Lightroom\dvatransport.dll
LoadedModule [121] = C:\Program Files\Adobe\Adobe Lightroom\dvamarshal.dll
LoadedModule [122] = C:\Program Files\Adobe\Adobe Lightroom\dynamiclink.dll
LoadedModule [123] = C:\Program Files\Adobe\Adobe Lightroom\dvaaudiodevice.dll
LoadedModule [124] = C:\Program Files\Adobe\Adobe Lightroom\dvaplayer.dll
LoadedModule[125]=C:\WINDOWS\SYSTEM32\MSVCP100.dll
LoadedModule[126]=C:\WINDOWS\SYSTEM32\dbghelp.dll
LoadedModule[127]=C:\WINDOWS\SYSTEM32\MPR.dll
LoadedModule[128]=C:\WINDOWS\SYSTEM32\MSWSOCK.dll
LoadedModule [129] = C:\Program Files\Adobe\Adobe Lightroom\dvaunittesting.dll
LoadedModule [130] = C:\Program Files\Adobe\Adobe Lightroom\cef_toolkit.dll
LoadedModule [131] = C:\Program Files\Adobe\Adobe Lightroom\icudt.dll
LoadedModule[132]=C:\WINDOWS\system32\NLAapi.dll
LoadedModule[133]=C:\WINDOWS\system32\audioses.dll
LoadedModule[134]=C:\WINDOWS\system32\MMDevAPI.DLL
LoadedModule[135]=C:\WINDOWS\SYSTEM32\wintypes.dll
LoadedModule [136] = C:\WINDOWS\SYSTEM32\dhcpcsvc6. DLL
LoadedModule[137]=C:\WINDOWS\system32\WINTRUST.dll
LoadedModule[138]=C:\WINDOWS\SYSTEM32\ondemandconnroutehelper.dll
LoadedModule [139] = C:\WINDOWS\SYSTEM32\NINPUT. DLL
LoadedModule[140]=C:\Windows\System32\rasadhlp.dll
LoadedModule[141]=C:\WINDOWS\SYSTEM32\DNSAPI.dll
LoadedModule[142]=C:\WINDOWS\SYSTEM32\icm32.dll
LoadedModule [143] = C:\Program Files\Adobe\Adobe Lightroom\Help.dll
LoadedModule [144] = C:\Program Files\Adobe\Adobe Lightroom\Headlights.dll
LoadedModule[145]=C:\WINDOWS\System32\fwpuclnt.dll
LoadedModule [146] = C:\Program Files\Adobe\Adobe Lightroom\AdobePIP.dll
LoadedModule [147] = C:\Program Files\Adobe\Adobe Lightroom\LogSession.dll
LoadedModule [148] = C:\Program Files\Adobe\Adobe Lightroom\net_client.dll
LoadedModule [149] = C:\WINDOWS\system32\schannel. DLL
LoadedModule [150] = C:\Program Files\Adobe\Adobe Lightroom\Vulcan.dll
LoadedModule [151] = C:\Program Files\Adobe\Adobe Lightroom\VulcanMessage5.dll
LoadedModule[152]=C:\WINDOWS\SYSTEM32\mskeyprotect.dll
LoadedModule[153]=C:\WINDOWS\SYSTEM32\ncrypt.dll
LoadedModule[154]=C:\WINDOWS\SYSTEM32\NTASN1.dll
LoadedModule [155] = C:\WINDOWS\SYSTEM32\DPAPI. DLL
LoadedModule[156]=C:\WINDOWS\SYSTEM32\gpapi.dll
LoadedModule [157] = C:\Program Files\Adobe\Adobe Lightroom\DiscBurning.dll
LoadedModule [158] = C:\Program Files\Adobe\Adobe Lightroom\Email.dll
LoadedModule[159]=C:\Windows\System32\cryptnet.dll
LoadedModule[160]=C:\WINDOWS\system32\WLDAP32.dll
LoadedModule [161] = C:\Program Files\Adobe\Adobe Lightroom\coretech_toolkit.dll
LoadedModule [162] = C:\Program Files\Adobe\Adobe Lightroom\WRServices.dll
LoadedModule [163] = C:\Program Files\Adobe\Adobe Lightroom\AXEDOMCore.dll
LoadedModule [164] = C:\Program Files\Adobe\Adobe Lightroom\BIB.dll
LoadedModule [165] = C:\Program Files\Adobe\Adobe Lightroom\BIBUtils.dll
LoadedModule [166] = C:\Program Files\Adobe\Adobe Lightroom\ACE.dll
LoadedModule [167] = C:\Program Files\Adobe\Adobe Lightroom\AGM.dll
LoadedModule [168] = C:\Program Files\Adobe\Adobe Lightroom\CoolType.dll
LoadedModule[169]=C:\WINDOWS\system32\ncryptsslp.dll
LoadedModule[170]=C:\WINDOWS\System32\msxml3.dll
LoadedModule[171]=C:\WINDOWS\SYSTEM32\webio.dll
LoadedModule[172]=C:\WINDOWS\SYSTEM32\ig7icd64.dll
LoadedModule[173]=C:\WINDOWS\SYSTEM32\igdusc64.dll
State [0]. Key = transport. DoneStage1
State [0]. Value = 1
FriendlyEventName = Nicht mehr funktionsfahig
ConsentKey = APPCRASH
AppName = Adobe Photoshop Lightroom
AppPath = C:\Program Files\Adobe\Adobe Lightroom\lightroom.exe
NsPartner = windows
NsGroup = windows8
ApplicationIdentity = 7CD2E4EE1A0D8AF71FE27C01358984C4
Berichtstatus: 0 & #x000d; & #x000a; Bucket mit Hash: 223cf49a928d5d186004626ba331b5fe
Hi sebastiang,.
See the minimum system requirements is 1 024 MB or 1 GB and yours is only 64 MB, which does not meet the minimum system requirements
So to use the graphics card in LR, you will need to buy a better graphics card with a minimum of 1024 MB VRAM or 1 GB
Concerning
Rohit
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According to HP tech who helped shed some light on this for me
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HP technology has solved as fast it takes to install a printer successfully. I went and done it for the rest of the printer to the breast of our society and all the world works perfectly.
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Amrita M
Microsoft Answers Support Engineer
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Window and the mouse crashes when you try to close the windows
Original title: window crashes when you click on the red X
I use Windows Vista Home Premium (64-bit platform). Just recently, when I right click on the red X in the upper right to close a window, the window and the cursor freezing for about fifteen seconds. The window then closes, and the slider works normally.
This happens to my office, although my laptop (same operating system Vista, except for the 32-bit version) works normally. I use CCleaner on a regular basis, and I have the latest version of AVG anti-virus and Microsoft Security Essentials installed. This Setup has worked well for over a year. This problem appeared only in the last 24 hours.
Gordon
Houston, Texas
Hello, Mr. the President Y. K..
First, as soon as the computer and then restarting it later in the day, the question has not repeated itself. I had read on Google that people with this problem a couple of years, were not so lucky.
I have not addded any software, except to perform Windows updates usual a week ago. The suddenness of the appearance of my problem led me to believe that these patches were probably not at fault. When I went to log on to this second time, I had planned to restore the system to a previous backup to see if that gave me work around the problem. However, it was not necessary.
No error message appears when the problem occurred, and the problem was if I was in the office or on the Internet. Nevertheless, I intend to register your comments useful diagnosis for later use, and for your efforts, thank you very much!
Kind regards
Gordon
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Adobe Reader crashes when you try to print to the printer? Why? Any ideas would be great on how to solve this problem for my clients... This seems to be a problem once the latest version of windows update 03/08. I don't know if it's a real problem Adobe, IE question, question of operating system or printer/printer driver problem.
Someone please help! Thank youIn fact, I have not... However, I have to go change the preferences of Adobe and to take do not open in the Internet Explorer browser and that seems to have solved the problem for now. However I am still confused about whether it is a matter of IE8 or Adobe 9 and X... Because it's not all my clients with that number only some of them...
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Adobe PDF printer crashes when you paste into the file name field
Hello, first off there is no similar problem with all freeware pdf printers so I want to remove my config system as being the culprit. This only happens in Adobe PDF format.
How to reproduce the problem? Have something in your Clipboard and try to paste it into the file name field when you print the file in pdf format - you should have now crashed everything that you were trying to print and the program behind it.
Please make a fix for this, it is ridiculous that I have to install a second, freeware, pdf printer because thousand dollar software does not work properly. And I've lost tons of recipes and work this way.
Solution is not to copy and paste into the save box.
I found that this happens in programs other than Thunderbird and the reason why the freeware application works is that you paste into the window of the application instead of Windows' save box.
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This is the third time I had this problem with firefox...
Firefox crashes when you try to upload images, files, etc. right click context menu opens (with bookmark, save the page, save the image, options etc) but after selecting an option, save the image or another, the real save as dialog box does not open and firefox crashes.
say many pages open the download and clear history... I can't do that, trying to open the download hangs there, too. like, trying to open any what other dialogues.
the first time that this has happened, the only solution I could find was a total wipe and re-install (simple uninstall/reinstall didn't work... it had to be weeded manually in the registry).
the second time that I got just to rebuild my system, so I just do a fresh install on a fresh OS.This time I can't seem to solve the problem of uninstalling and re - install...
Help?
discovered what he was doing!
After trying safe mode of firefox and safe mode of windows and any number of other things I gave a little upward for a bit there, but I woke up from a dream in the middle of the night thinking ' based on the conduct in question, it * must * be something in the shell that is the cause. " (Sorry, I dream of geek).
so I grabbed a shell viewer editor - ShelleExView (http://www.nirsoft.net/utils/shexview.html) (had to use a yucky, any browser to download) and gave him a race.
I have listed all the extensions of the date they were added as a clsid and trying of think back to when the problem started... about a month or so, after a new system, reinstall. and through a little trial and error disabling, I found the culprit.
It is an overlay Manager icon set by what is called WagerLogic. After looking into the company's name, I have to assume this was related to one of the annoying "just lost real money on our virtual casino" pop-ups that infest the net nefariously scenic for an easy mark as orphaned Dickens.
I disabled it and voila! Firefox is still in full function.
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How can I solve the problem with this message: "Please refresh your browser window. "We ask to reconnect when you access your Windows Live Hotmail account from more than one computer, help keep your account secure and private.
Thank you for visiting the Microsoft answers community site!
The question you have posted is related to Windows Live Hotmail and would be better suited in the Windows Live Solution Center.
Please visit the link below to find a community that will support what ask you
http://windowslivehelp.com/forums.aspx?ProductID=1
Cody C
Microsoft Answers Support Engineer
Visit our Microsoft answers feedback Forum and let us know what you think. -
Is it possible to install a device to a Windows Vista-based computer when you can get Windows 98 drivers for the device?
# You have need Vista compatible drivers - it's the only way it will work. Installing bad drivers can even to hurt the unit or even your system to not try. Get a new USB device that works with Vista, and has the correct drivers.
I hope this helps.
Good luck!
Lorien - MCSA/MCSE/network + / has + - if this post solves your problem, please click the 'Mark as answer' or 'Useful' button at the top of this message. Marking a post as answer, or relatively useful, you help others find the answer more quickly.
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