Backdoor.Tidserv

Using NAV 2009 with the last update, can't seem to get rid of Backdoor.Tidserv

As you probably know, sometimes virus cannot always be taken down with the Virus Scanner in a running operating system.

I think that Norton has developed a special for this Trojan horse removal tool.

See

http://www.Symantec.com/security_response/writeup.jsp?docid=2008-091809-0911-99&tabid=3

and

http://www.Symantec.com/security_response/writeup.jsp?docid=2010-090608-3309-99

Tags: Windows

Similar Questions

  • Backdoor.Tidserv! inf - deletion do not know how to do in this regard.

    Hi I have somehow or another managed to get my machine infected by this Backdoor.Tidserv! inf, it was taken over by Norton and Norton page sent is a http://securityresponse.symantec.com/security_response/writeup.jsp?docid=2008-111113-1112-99&tabid=3 must be manually deleted.

    That's for the kidnapping on ME / XP, and when I clicked on the link to the MS knowledge base he then sent me to the one for Vista, but don't tell me how to get rid of it.

    I had a few probs delay as when trying to connect on the parts of my office would be absent and a reboot is required to make them reappear, also a few times that I would connect you as normal, but windows startup fails and I get windows on 'impossible' journal the next attempt would let me connect.

    Other things that I think that this thing was originally was that windows aero would keep turning to the and it was a real pain, it was restarted as the whole themes will be turned off and I have to go through various hoops to make it work again.

    Every so often, that I'd get a pop up saying that windows server has stopped working - I do not use my computer as a server so I'm led to believe that this infection was trying to do something here I would also get the 'host process has stoped working"pop up from time to time as well and evil to WiFi Conect.

    I recently (3 months or if there is) installed a new larger hard drive as my old one wasn't, I now have a lot of programs and files on my computer that I need for work and no way to copy the hard drive right now (it takes to get a new HARD drive to clone using Norton ghost V.15). So I'm worried for any withdrawals and the reinstallation of system files, which is what it seems I'll have to go through the Norton page for ME / XP I've been is headed.

    I am running Windows Vista Home Premium on a Toshiba A100 027 RAM upgraded to 2 GB (from original 1gig) and I have now a 320 GB HARD drive (original is only 80 GB) with all 100gigs of space left I hope you can understand my nervousness of having to make a re-install.

    Any advice help greatly appreciated.

    If please download Malwarebytes Anti-Malware and save it to your desktop.

    • Make sure that you are connected to the Internet.
    • Double-click on mbam - setup.exe to install the application.
    • When the installation begins, follow the instructions and do not make any changes to the default settings.
    • When the installation is complete, be sure to let that both of these checked:
      • Update Malwarebytes' Anti-Malware
      • Launch Malwarebytes' Anti-Malware
    • And then click Finish.
    • MBAM will start automatically and ask you to update the program before performing a scan. If an update is detected, the program refreshes automatically. Press theOK button to close this dialog and continue. If you are having problems downloading the updates, manually download fromhere and simply double-click on mbam - rules.exe to install.
    • On the Scanner tab:
      • Make sure the "perform quick scan" option is selected.
      • Then click on the Scan button.
    • If asked to select the drives to scan, we go out all the selected disks and click the Start Analysis button.
    • The scan will begin and "current Scan" will show at the top. It can take some time to complete so please be patient.
    • When the scan is finished, a message box will say "the scan completed successfully. Click 'Show results' to display all found items".»
    • Click OK to close the message box and continue the process of suppression.
    • To the main screen of the scanner, click show the result button to view the list of any malware that has been found.
    • Make sure that everything is checked, and then clickremove selection.
    • When finished, a log report opens in Notepad.
    • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
    • Copy and paste the content of that report into your next exit replyand MBAM.

    Note: If MBAM is a file that is difficult to remove, you may have to restart your computer, then it can proceed to disinfection. It doesn't matter if you are prompted to restart the computer, please do so immediately. Failure to restart normally (not in safe mode) will prevent the MBAM to remove any malware. MBAM can make changes to your registry as part of its routine disinfection. If you use other security programs detects registry changes, they can alert you after scan with MBAM. Please allow the program in order toallow the changes.

    I hope this helps.

    Good luck!

    Lorien - MCSA/MCSE/network + / has + - if this post solves your problem, please click the 'Mark as answer' or 'Useful' button at the top of this message. Marking a post as answer, or relatively useful, you help others find the answer more quickly.

  • Code 80072EFE & Windows Update in Windows Vista

    Cannot run Windows Update on Vista using Norton anti-virus.  Installed Malwarebytes and ran full scan.

    Also to Backdoor.Tidserv inf.  You will need to remove it without reinstalling Windows Vista.

    See the MVP MowGreen response to a previous post, involving the error:

    http://social.answers.Microsoft.com/forums/en-us/vistawu/thread/e0f63737-9fb1-4029-abfe-36ff4d3afb7e>

  • A SCREEN BLUE, COULD NOT START WITHOUT HDD FOUND, AFTER WINDOWS XP UPDATE IN FEBRUARY

    Like many of you, after the updates of February I was not able to start my laptop.  Safe mode does not work and when I tried the solution accepted since the recovery/Repair Console, I got a message saying "Setup cannot find hard disk units installed."  After hours of searching for a solution, I finally thought to it and now everything starts very well.  For those of you are having similar problems, here's what I did...

    (1) visit this site: http://techrena.blogspot.com/2008/10/how-to-install-your-own-wndows-xp-in-hp.html and follow the instructions for the BIOS.

    If this link does not work for your computer, try this one: http://techrena.blogspot.com/2009/01/integrate-your-own-drivers-or.html

    Then, insert your Windows installation CD and when it loads, press R to repair.  Then follow these instructions:

    (2) select the option for C:/Windows

    (3) type this command: CHDIR $NtUninstallKB977165$\spuninst

    Press ENTER

    (4) type this command: BATCH spuninst.txt

    Press ENTER

    (5) type this command: systemroot

    Press ENTER

    When 6) complete, type this command: exit

    (Most of the instructions above have been found on this thread: http://social.answers.microsoft.com/Forums/en-US/vistawu/thread/73cea559-ebbd-4274-96bc-e292b69f2fd1/)

    If your computer did not come with a Windows CD, you can make a CD for recovery of your choice or borrow one from a friend.  For the purposes of recovery, I don't think it's important if you have XP Home, Pro, etc., any CD will work.  There are websites online that will show you how make a recovery CD... and even provide the files... it takes just a little research.  Unfortunately I did not save the link for the site that I used: o.

    If for any reason, you are still unable to get your computer running and want to get your important files on your hard drive, I found this amazing, easy and free method.  Just download the OS and burn the ISO to a CD and then start on the CD and load the operating system (direct loading from CD - do not install) below.  You will be able to browse all your files and transfer them to a USB drive or burn them on a CD: https://help.ubuntu.com/community/LiveCD  certainly a good thing to keep on hand for future if nothing else!

    Apparently, it is a root virus (?) of some sort that causes the problem of update in the first place.  I scanned with every scanner I can think of and Nothing has been found on my system.  Does anyone know if there any instructions on how to find/get rid of the problem so that it does not happen?

    Apparently, it is a root virus (?) of some sort that causes the problem of update in the first place.  I scanned with every scanner I can think of and Nothing has been found on my system.  Does anyone know if there any instructions on how to find/get rid of the problem so that it does not happen?

    A rootkitTrojan horse, to be precise. References include:

    MSRC: Restart issues after installing MS10-015 and the Alureon Rootkit:
    http://blogs.technet.com/msrc/archive/2010/02/17/update-restart-issues-after-installing-MS10-015-and-the-Alureon-rootkit.aspx

    Backdoor.Tidserv [AKA Win32/Alureon] and MS10-015

    Backdoor.Tidserv does a very good job in this sense, particularly with the
    latest version (TDL3), which uses an advanced rootkit technology to hide its
    presence on a system by infecting one of the low-level kernel drivers, then

    cover his tracks. While that the rootkit is active, there is no easy way to
    detect the infection, and because he's so deeply in the core, most of the users
    don't see anything wrong in the system
    ... Even worse, because the infected
    driver is critical for the system boot, Windows will not start in Mode safe
    either [after installing MS10-015 on an infected machine].

    http://www.Symantec.com/Connect/Blogs/Tidserv-and-MS10-015 [emphasis]

    TDSS rootkit silently owns the net

    TDSS rootkit 3rd variant is the last member of the family of rootkit Tdss is
    spreading rapidly all over the world. While a number of rootkits is just
    developed as a proof of concept, this is not the case. TDSS rootkit is well
    known for corporate antivirus because of his goal to get full control of the
    PC infected and using them as zombies for its botnet.

    During these years, he always showed a team of people behind it, which
    always applied advanced techniques often able to bypass antirootkit software.
    In fact, this last variant could be easily identified as the stealthy rootkit
    in the wild.

    This infection is having all the best rootkit MBR, the best of
    Rustock.C and the experience of the old Tdss variants. Result is an infection that
    is quickly spreading on the net and it is without being detected by almost every security
    software and 3rd party anti rootkit software.

    .. [20 Nov-09] terms no antirootkit is able to ignore the disk filtering
    technique used by Tdss rootkit but, even if it were possible, this rootkit
    could not be detected by file size cross check because size of the
    the original and infected files are exactly the same.

    http://www.Prevx.com/blog/139/TDSS-Rootkit-Silently-Owns-the-Net.html [emphasis]

    W32/Alureon-variants are frequently 'lost' by W32/FakeAlert, etc., infections; CF. http://blogs.technet.com/mmpc/archive/2010/02/24/if-it-calls-itself-security-essentials-2010-then-it-s-possibly-fake-innit.aspx

    NOTE: KB977165 for WinXP was 'shot' on 11 February. Although he remains available for a manual installation to the Windows Update Web site, it is is more "pushed" via automatic updates.

    ~ Robear Dyer (PA Bear) ~ MS MVP (that is to say, mail, security, Windows & Update Services) since 2002 ~ WARNING: MS MVPs represent or work for Microsoft

  • Disaster after installation of Vista updates

    I have Vista Home Premium.  Thursday night, that prompted, I installed 7 new updates. KB971468, 977165, 905866, 975560, 974145 978262 and 978251.
    After restarting my laptop was totally different.  My office had lost a lot of icons, the background has been changed, the feel is different (not better!) and all links between my programs and document, photo, music, e-mail, Favorites etc. files have disappeared, along with some of my email account profiles.
    Since the incident, it took me several hours to restore links between programs (who acted as if they had never been used before) and my files, restore all my preferences personally chosen, the default values and options and rebuild some of my e-mail account information, which had also been lost.  My office always behaves not as I'm used to with my toolbar quick launch now appearing to the right rather than the left at the bottom of the screen and after completely losing, without any sign of being able to recover, the button that clears all back on the desktop.  Also, I seem to have lost a long list of iTunes playlists.

     
    I am now in trepidation each time I turn on my laptop, as it now does not always connects correctly to each time, sometimes having to be restarted to get in.  The first attempt to connect yesterday was greeted with the message "the user profile Service has no logon.  User profile cannot be loaded.  After re-booting, the opening of session acted properly.
     
    In the 2 years I've owned my Acer laptop it has been totally reliable, until the installation of these updates.  I certainly am now very reluctant to install more Windows updates (currently 2 waiting there) until I know what caused my problems.   I rely on my laptop so that away from home for the operation of bank accounts and investment, as well as to stay in touch with many people by e-mail, so that the present situation causes me considerable problems.

    Does anyone know why this happened, please?

    What application or antivirus security suite is installed and your current subscription?  What anti-spyware (other than Defender) applications?  What third-party firewall (if applicable)?

    A (another) Norton or McAfee application has already been installed on the computer (for example, a free trial version which is preinstalled when you bought it)?

    Backdoor.Tidserv [AKA Win32/Alureon] and MS10-015

    Backdoor.Tidserv did a very good job in this sense, especially with the latest version (TDL3), which uses an advanced rootkit technology to hide its presence on a system by infecting one of the kernel low-level drivers and then cover his tracks. While the rootkit is active there is no easy way to detect the infection, and because he's so deeply in the core, most of the users can't see something wrong in the system... Even worse, because the infected driver is essential for the system boot, Windows will not start in Mode safe either [after installing MS10-015 on a machine infected].

    http://www.Symantec.com/connect/blogs/Tidserv-and-MS10-015

    TDSS rootkit silently owns the net

    TDSS rootkit 3rd variant is the last member of the Tdss rootkit family that is spreading quickly all over the world. While a number of rootkits is just developed as a proof of concept, this is not the case. TDSS rootkit is well known corporate antivirus because of his goal to get full control over the infected computers and to use them as zombies for its botnet.

    During these years, that he has always shown a team of skilled people behind it, which always applied advanced techniques often able to bypass antirootkit software. In fact, this last Variant can be easily named as the stealth rootkit in the wild.

    This infection is having all the best of MBR rootkit, the best of the Rustock.C and the experience of the old Tdss variants. The result is an infection that spreads quickly on the Internet and it is without being detected by almost all security software and 3rd party anti rootkit software.

    .. [20 Nov-09] terms no antirootkit is able to bypass disk filtering technical used by Tdss rootkit but, even if it were possible, this rootkit could not be detected by file size cross check because the size of infected files and original file are exactly the same.

    http://www.prevx.com/blog/139/TDSS-rootkit-silently-owns-the-net.html

    ~ Robear Dyer (PA Bear) ~ MS MVP (that is to say, mail, security, Windows & Update Services) since 2002 ~ WARNING: MS MVPs represent or work for Microsoft

  • How do I reboot from a cd.

    I have a ' virus Backdoor.Tidserve! inf on my computer. " I have no cd of XP Recovery console, so I try to use the Norton recovery boot cd. However - when I try to reboot from cd drive, XP keeps coming with "can not do: code 5.

    Any ideas on how to solve these problems? I tried to malware and other programs, but they shift!

    Thank you very much

    You can make a CD of XP (no XP media required) Recovery Console.

    I don't know how or if this will help your situation and we know nothing of your environment, but at least you'll have a.

    If you have no XP bootable media (or aren't sure you have) create a bootable XP Recovery CD of Console and do not forget.

    This is not the same as recovery disks that may have come to a store to purchase the system.

    You can make a bootable Recovery Console CD by downloading an ISO file and burn it to a CD.

    The ISO bootable image file you need to download is called:

    xp_rec_con. ISO

    Download the ISO from here:

    http://www.mediafire.com/?ueyyzfymmig

    Use a new CD and this simple and free program to burn your ISO file and create your bootable CD:

    http://www.ImgBurn.com/

    Here are some instructions for ImgBurn:

    http://Forum.ImgBurn.com/index.php?showtopic=61

    It would be a good idea to test your bootable CD on a computer running.

    You may need to adjust the computer BIOS settings to use the CD-ROM drive as the first device to boot instead of the hard drive.  These adjustments are made before Windows tries to load.  If you miss it, you will need to restart the system again.

    When you start on the CD, follow the instructions:

    Press any key to boot from CD...

    Installing Windows... going to pronounce.

    Press 'R' to enter the Recovery Console.

    Select the installation that you want to access (usually 1: C:\WINDOWS)

    You may be asked to enter the password (usually empty).

    You should be in the folder C:\WINDOWS.  It's the same as the

    C:\Windows folder that you see in Solution Explorer.

    The Recovery Console allows base as file commands: copy, rename, replace, delete, chkdsk, fixboot, fixmbr, cd, etc.

    For a list of the commands in the Recovery Console, type help at the prompt of commands or read on here XP Recovery Console:

    http://www.Microsoft.com/resources/documentation/Windows/XP/all/proddocs/en-us/recovery_console_cmds.mspx?mfr=true

  • Backdoor.Breut somewhere in the Inbox

    Hi all the support of Mozilla dedicated people,

    The last 3 days, Symantec has been advising me to find a risk of 'Backdoor.Bruet' and specifies the location of the file:

    C:\Users\Lucia\AppData\Roaming\Thunderbird\Profiles\jkwxs3ov.default\ImapMail\mail.stockwatch - 1.\INBOX > > Unknown033EABBB.data > > invoice, .rar > > invoice,------.

    The Inbox is a Thunderbird file I do not know how to access (except of course through Thunderbird).

    Symantec identifies and RECORDS the risk, but then the option LEAVE ALONE and remediation status is UNSUCCESSFUL - OWN RISK SECURITY FAILED. FAILED TO QUARANTINE.

    I was able to go up and down my 1000 emails and have not been able to find the guilty email, so not him have not yet deleted. I'm not wanting to remove the file from the Inbox, but am willing to try. I use IMAP, so the email function maybe too much on our mail server.

    Please tell us how I could find the infected e-mail and deletes the Backdoor.Bruet from my computer.
    Also, please tell us if this may have infected my iPhone 5s that I use for email too.

    Thanks Mozilla community support!

    PS. I like Thunderbird and Firefox. Best email and web tools ever!
    PPS. My image is not downloaded, but I have several. I'll post this issue to move forward. I have screen shots, if necessary.

    Right click on the folder, select compact.

    See http://thunderbirdtweaks.blogspot.com.au/2011/07/compacting-what-is-it-and-why-must-i-do.html

  • How can I manually remove the virus "boot.tidserv" from my computer.

    Original title:

    How can I manually remove the virus "boot.tidserv" from my computer. There is no software available to remove what I can find

    How can I manually remove the virus "Boot.tidserv" from my computer. I use windows XP. I have tried many software remover... No luch... Help, please

    Hello

    1. what anti-virus software is installed on the computer?

    You can download and run a full scan of the system using the Microsoft Safety Scanner and check if this helps to eliminate the Virus.

    Microsoft safety scanner

    http://www.Microsoft.com/security/scanner/en-us/default.aspx

    Note:

    The data files that are infected must be cleaned only by removing the file completely, which means that there is a risk of data loss.

    You can also consider to download Microsoft Security Essentials, which offers protection in real time for your home or small office PCs.

    Reference:

    Microsoft Security Essentials

    http://Windows.Microsoft.com/en-us/Windows/products/security-essentials

  • I have 2 tidserv activity virus. Microsoft security there a cure?

    My computer has a virus tidserv activity 2. My son has recommended

    http://Windows.Microsoft.com/en-us/Windows/products/security-essentials

    This download will help me remove the virus?

    I want to know if it will work until I have it try. Thank you. Allan

    Hey Everone... I tried the program of Norton Antivirus and it worked! Thank you. Allan

  • How do you remove Backdoor: win32 / usinec. B Trojan

    Under Windows XP.  I run MSE and it was quarintined Win32/Sirefef.N but the Usinec.B is still there.

    Hello

    Backdoor:Win32/Rbot.AW / Usinec.B
    http://www.Microsoft.com/security/portal/threat/encyclopedia/entry.aspx?name=backdoor%3aWin32%2fUsinec.B

    Keywords = Win32/Sirefef.N
    http://www.Microsoft.com/security/portal/threat/encyclopedia/search.aspx?query=Win32/Sirefef.N

    If you need search malware here's my recommendations - they will allow you to
    scrutiny and the withdrawal without ending up with a load of spyware programs running
    resident who can cause as many questions as the malware and may be harder to detect as
    the cause.

    No one program cannot be used to detect and remove any malware. Added that often easy
    to detect malicious software often comes with a much harder to detect and remove the payload. Then
    its best to be thorough than paying the high price later now too. Check with them to one
    extreme overkill point and then run the cleaning only when you are sure that the system is clean.

    It can be made repeatedly in Mode safe - F8 tap that you start, however, you must also run
    the regular windows when you can.

    TDSSKiller.exe. - Download the desktop - so go ahead and right-click on it - RUN AS ADMIN
    It will display all the infections in the report after you run - if it will not run changed the name of
    TDSSKiller.exe to tdsskiller.com. If she finds something or not does not mean that you should not
    check with the other methods below.
    http://support.Kaspersky.com/viruses/solutions?QID=208280684

    Download malwarebytes and scan with it, run MRT and add Prevx to be sure that he is gone.
    (If Rootkits run UnHackMe)

    Download - SAVE - go to where you put it-right on - click RUN AS ADMIN

    Malwarebytes - free
    http://www.Malwarebytes.org/products/malwarebytes_free

    SuperAntiSpyware Portable Scanner - free
    http://www.SUPERAntiSpyware.com/portablescanner.HTML?tag=SAS_HOMEPAGE

    Run the malware removal tool from Microsoft

    Start - type in the search box-> find MRT top - right on - click RUN AS ADMIN.

    You should get this tool and its updates via Windows updates - if necessary, you can
    Download it here.

    Download - SAVE - go to where you put it-right on - click RUN AS ADMIN
    (Then run MRT as shown above.)

    Microsoft Malicious - 32-bit removal tool
    http://www.Microsoft.com/downloads/details.aspx?FamilyId=AD724AE0-E72D-4F54-9AB3-75B8EB148356&displaylang=en

    Microsoft Malicious removal tool - 64 bit
    http://www.Microsoft.com/downloads/details.aspx?FamilyId=585D2BDE-367F-495e-94E7-6349F4EFFC74&displaylang=en

    also install Prevx to be sure that it is all gone.

    Download - SAVE - go to where you put it-right on - click RUN AS ADMIN

    Prevx - Home - free - small, fast, exceptional CLOUD protection, working with others
    security programs. It is a single scanner, VERY EFFICIENT, if it finds something to come back
    here or use Google to see how to remove.
    http://www.prevx.com/   <-->
    http://info.prevx.com/downloadcsi.asp?prevx=Y  <-->

    Choice of PCmag editor - Prevx-
    http://www.PCMag.com/Article2/0, 2817,2346862,00.asp

    Try the demo version of Hitman Pro:

    Hitman Pro is a second scanner reviews, designed to save your computer from malicious software
    (viruses, Trojans, rootkits, etc.). who infected your computer despite safe
    what you have done (such as antivirus, firewall, etc.).
    http://www.SurfRight.nl/en/hitmanpro

    --------------------------------------------------------

    If necessary here are some free online scanners to help the

    http://www.eset.com/onlinescan/

    -----------------------------------

    Original version is now replaced by the Microsoft Safety Scanner
    http://OneCare.live.com/site/en-us/default.htm

    Microsoft safety scanner
    http://www.Microsoft.com/security/scanner/en-us/default.aspx

    ----------------------------------

    http://www.Kaspersky.com/virusscanner

    Other tests free online
    http://www.Google.com/search?hl=en&source=HP&q=antivirus+free+online+scan&AQ=f&OQ=&AQI=G1

    --------------------------------------------------------

    After the removal of malicious programs:

    Also follow these steps for the General corruption of cleaning and repair/replace damaged/missing
    system files.

    Run DiskCleanup - start - all programs - Accessories - System Tools - Disk Cleanup

    RUN - type in the box-

    sfc/scannow

    Then run checkdisk (chkdsk).

    RUN - type in the box-

    Chkdsk /f /r

    -----------------------------------------------------------------------

    If we find Rootkits use this thread and other suggestions. (Run UnHackMe)

    http://social.answers.Microsoft.com/forums/en-us/InternetExplorer/thread/a8f665f0-C793-441A-a5b9-54b7e1e7a5a4/

    ================================

    For extreme cases:

    Norton Power Eraser - eliminates deeply embedded and difficult to remove crimeware
    This traditional antivirus analysis does not always detect. Because the Norton Power Eraser
    uses aggressive methods to detect these threats, there is a risk that it can select some
    legitimate programs for removal. You should use this tool very carefully and only after
    you have exhausted other options.
    http://us.Norton.com/support/DIY/index.jsp

    ================================

    If you are in North America, you can call 866-727-2338 for virus and spyware help
    infections. See http://www.microsoft.com/protect/support/default.mspx for more details. For
    international information, see your subsidiary local Support site.

    Microsoft support - Virus and Security Solution Center
    http://support.Microsoft.com/contactus/cu_sc_virsec_master?ws=support#TAB0

    I hope this helps.

    Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle="" -="" mark="" twain="" said="" it="">

  • How to search on computer XP Tidserv virus?

    How can I check if my computer has a virus tidserv? Thanks to you all.

    Any uptodate antivirus application should be able to find tidserv.  That one you have installed?

    You can use one of several online antivirus scanners, but is not a substitute for having an antivirus application installed on your computer.

    http://www.eset.com/us/online-scanner
    http://security.Symantec.com/sscv6/WelcomePage.asp

  • System infected Tidserv

    Apparently, my computer is infected with the virus Tidserv. How can I remove it and fix the problem? Help, please. Thanks for your help.

    Hello

    It can be made repeatedly in Mode safe - F8 tap that you start, however, you must also run
    the regular windows when you can.

    Download malwarebytes and scan with it, run MRT and add Prevx to be sure that he is gone. (If Rootkits run UnHackMe)

    Download - SAVE - go to where you put it-right on - click RUN AS ADMIN

    Malwarebytes - free
    http://www.Malwarebytes.org/

    Run the malware removal tool from Microsoft

    Start - type in the search box-> find MRT top - right on - click RUN AS ADMIN.

    You should get this tool and its updates via Windows updates - if necessary, you can download it here.

    Download - SAVE - go to where you put it-right on - click RUN AS ADMIN
    (Then run MRT as shown above.)

    Microsoft Malicious - 32-bit removal tool
    http://www.Microsoft.com/downloads/details.aspx?FamilyId=AD724AE0-E72D-4F54-9AB3-75B8EB148356&displaylang=en

    Microsoft Malicious removal tool - 64 bit
    http://www.Microsoft.com/downloads/details.aspx?FamilyId=585D2BDE-367F-495e-94E7-6349F4EFFC74&displaylang=en

    also install Prevx to be sure that it is all gone.

    Download - SAVE - go to where you put it-right on - click RUN AS ADMIN

    Prevx - Home - free - small, fast, exceptional CLOUD protection, working with other security programs. It comes
    a scan only, VERY EFFICIENT, if it finds something to come back here or use Google to see how to remove.
    http://www.prevx.com/   <-->
    http://info.prevx.com/downloadcsi.asp  <-->

    Choice of PCmag editor - Prevx-
    http://www.PCMag.com/Article2/0, 2817,2346862,00.asp

    Try the demo version of Hitman Pro:

    Hitman Pro is a second scanner reviews, designed to save your computer from malicious software (viruses, Trojans,
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    --------------------------------------------------------

    If necessary here are some free online scanners to help the

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    -----------------------------------

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    ----------------------------------

    http://www.Kaspersky.com/virusscanner

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    --------------------------------------------------------

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    -----------------------------------------------------------------------

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