Battery "connected, charge", but DOES not charge.

Hello

I've recently updated in Windows Vista Home Premium to Windows 7 Home Premium.  With Vista, my battery played very beautifully and I've never had problems.  As soon as I have upgraded to Windows 7, I currently has the following problem:

When I hover over the battery icon in the system tray, it says ' 19% available (plugged in, load).  However, the battery is not at all.  The small farm level animation stops and, although the system seems to thinking that is my battery charge, it is not.  When I first installed the new OS, battery charges to 69% with the same problem, so he went up to 75 percent for about 1 week before in free fall, so that now my battery charge limit is 19%, which, as you can imagine, takes about 15 minutes to the battery power.

After several redundant and unnecessary communications with Microsoft, I thought that maybe someone on this forum might have experience with this problem or any suggestions on what I could try.

Note that it is NOT apparently common problem some people have with the battery saying "plugged in, not charging", that my system is specifically stated the battery recharges when it is not.

It took me some time to get even Microsoft agree the problem they insisted that it was because my battery is a bit old.  However, this happens with the two batteries that I own, using a charger that I have, and, as I said before, it started just when I installed clean Windows 7.

Thanks in advance for any help!


Ryan

Hello Ryanr1083,

We had this problem. I suggest to contact the manufacturer of the system, and you may need to replace the bettery.

You can see the links below, which has similar problems.

http://social.answers.Microsoft.com/forums/en-us/vistahardware/thread/f06a5bae-0CAF-4EAE-ae56-1aec1e1291e6

http://social.answers.Microsoft.com/forums/en-us/w7performance/thread/8f41bb6e-3702-4DD3-8d34-d5a4d1cff915

http://social.answers.Microsoft.com/forums/en-us/vistahardware/thread/765fc712-678d-4C8E-AA00-6abb00e3eb62

http://social.answers.Microsoft.com/forums/en-us/vistaperformance/thread/8a5f9b80-800A-46ce-bdeb-435f411fb7dc

I hope this information helps. Please get back to us if you have any other questions on this subject.

Thank you
Mir - Microsoft Support
Visit our http://social.answers.microsoft.com/Forums/en-US/answersfeedback/threads

Tags: Windows

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