«Battery probe 0 (map system CMOS battery) is unknown to reading»

We just had a service call on a Dell Poweredge R720 to replace a food which has become unusable after doing an update of the firmware of the life cycle of the Controller Firmware that has gone wrong for updating the firmware of power slot.

Once the new PSU has been installed, the error on the console indicator went from orange to blue and the server does not work correctly.  No show error in OMSA.

However, I use the plugin Open_Manager for Nagios/Icinga to monitor my Dell servers, and it shows an error on the R720:

«Battery probe 0 (map system CMOS battery) is unknown to reading»

Is there a way I can clear this error (especially without going through another service call)?

Thanks for your suggestions.

Hello

You referred to a recent update of lifecycle controller, the package to update your firmware update iDRAC as well, if it is at version 2.10.10.10 that this is not a problem with the CMOS battery.

Question:

For 12 or 13G with firmware iDRAC 2.10.10.10 version or later, the State of the battery CMOS in OMSA may appear as 'unknown '.

Why this happens:

With the firmware of the IDRAC 2.10.10.10 changed the resolution SNMP. So the State of the battery cannot be resolved by the OMSA 7.x correctly.

Solution:

Update OMSA version 8.1 or later.

I advise to use the iDRAC to obtain a status of real / live from the CMOS battery.  iDRAC-> overview-> hardware-> batteries.

Tags: Dell Servers

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