BB blackBerry Smartphones and now the BBM upgrade does not

I've upgraded to the new version of BB (I think version 5?) two days ago.  Yesterday, I could not find my BBM icon.  At out the battery, etc... Didn't come back (even if it was listed in the application list).  I reinstalled via the BB App World and then had my contacts through backup.  Today, it is not letting me send BBM and if someone sends me a BBM they get an X.  Everything else seems to work very well (Im' getting emails, etc...).  I also did a soft reset (output battery) - nothing has changed.

Anyone encountered this problem and know how to solve? Thank you.

Sphinx wrote:

I also did a soft reset (output battery) - nothing has changed.

With the BlackBerry turned on, disconnect the battery for a few seconds and then reinsert the battery to restart.

If it still does not work:.

On your BlackBerry device, go to:

1. options > advanced > host Routing Table > Menu > register.

2 send your service from your carrier's BIS site books:
Of your handheld: http://www.blackberry.com/btsc/KB15402

Go to the Personal Email Set Up icon and sign. Then under help!, select Service books and select send service books.

Your desktop PC: http://www.blackberry.com/btsc/KB02830
North American carriers - scroll down to select your carrier
Carriers worldwide - find your operator from the list

3. with the BlackBerry device powered time, remove battery for a few seconds and then reinsert the battery to restart. This restart, even if you have already done this, is often necessary to install the service books.

Tags: BlackBerry Smartphones

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