BB Bold 9780 problems blackBerry smartphones

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• Weird problem with my bold 9780 help blackBerry smartphones

  really weird my touchpad to scroll more that when I hold alt and press the cap then I can scroll and if I scroll upwards or downwards in the BBM, it changes the letter I typed in a weird letter with stops at this topic hope someone can help me with this

  OK... in this case...

  REMOVE THE BATTERY FROM YOUR BB NOW!

  Run, don't walk, to this FAQ:

  • http://www.ehow.com/how_7307294_dry-out-BlackBerry-rice.html

  Do everything it says, including the maximum recommended... maybe wait time even up to 5 days.

  Marketing your BB between her getting wet and do this process reduces the chances of success. In addition, the only predictable thing in the intrusion of moisture in a BB (indeed, any electronic device) is that the results will be unpredictable. I've seen some return immediately and be well. I have seen that others do not work. I've seen more a little run and then die later. And every thing in between.

  Good luck!

• Problem blackBerry Smartphones with SMS notification on my 9780

  My Bold 9780 has started reading my SMS messages aloud. It's very irritating, especially if I'm sitting in a meeting!

  He only reads TEXT messages and emails not.

  I know I must have changed a parameter by mistake, I can't find this function in the menus to turn it off.

  Can anyone help please?

  Spin the 6.0.0.706

  Thank you

  Hello becon1417

  To clarify, when you receive a new text message he read your text message, to the right!

  If it is then can you confirm if you have installed any 3rd party app that does this, you Homescreen go to Options > device > application > locate and delete such a request.

  KB10040 : How to view or delete the application installed on a blackberry smartphone

   

  Or let us know if I misunderstood your message.

• Problem blackBerry Smartphones BBM 8 voice call

  Hello

  Voice calls with BB7 worked very well.

  I've updated to BBM 8 a few days back. And since I am not able to make voice calls.

  Once I am connected to WiFi, I am able to browse and run other applications via WiFi smoothly. But BBM says: ' "could not establish the connection of voice chat.".

  After update on BBM, I ran a few other updates device which includes BB ID and updated device library.

  Now, I browsed the article http://btsc.webapps.blackberry.com/btsc/KB33102 and checked everything. I have no firewall and other settings that must be here.

  I would like to know if someone has seen and solved the problem.

  Any help would be greatly appreciated.

  My Bold 9780 appliance is running with the S/W version: 6.0 Bundle 3049.

  BBM 8

  Thank you.

  I could not voice calls to get 8 BBM. Finally, I downgraded to BBM 7.

  Here is the link: http://www.techenthu.com/index.php/do-it-yourself/191-downgrade-bbm-8-to-bbm-7

  Thank you.

• Problem blackBerry Smartphones can not send to Blackberry Messenger

  Dear Customer Service - RIM Blackberry Enterprise in Canada,

  Hello!
  I'm Dessy Cinthya. I live in Indonesia.
  All lots of respect and sorry for the inconvenience. I need your time, there is a little thing that I want to put questions.
  Today, October 3, 2012, there is a problem that has happened. Since 12:00 this afternoon, I can't send Blackberry Messenger to anyone.
  I already called my SIM card provider.
  And went really wrong.
  Hmm... Maybe you can give me an explanation for this?
  I am so thankful if you explain to me on what is happening at the time of connection associated with Blackberry Messenger.

  

  And there is still a question about Blackberry product:
  Why the OS Version for Blackberry Bold 9780 stop releasing new Version?
  But other Blackberry still produced new Version.

  Thank you very much and I wait for a response.
  Thank you for your kind attention.

  Nice day!
  See you soon

  Best regards,

  Dessy Cinthya

  Hello Dessy Cinthya

  Welcome to the community

  I understand how you feel as I am also the Asia-Pacific. RIM is aware of the issue BBM we are experiencing and now works in it to solve the problem as soon as possible.

  Ron

• Problem blackBerry Smartphones with restore password holder data

  I have a blackberry bold 9780. I backup all data before I wipe it.  After that, I wiped and restore all the data. Unfortunely, the password manager cannot be restored. It is very important for me. Are there any suggestions?

  Thanks in advance.

  Allen

  Salvation in overspeed

  Welcome to the Forums of the BlackBerry Support

  Try this Knowledge Base:

  KB11545 Cannot restore the Keeper password database.

   

   

  Prince

  ____________________________________________________________________________

  Click 'Like' If you want to thank someone.

  If problem resolves mark message (s) as a 'Solution', so that others can use.

   

• Internet problem blackBerry Smartphones - untrapped exception

  I recently reset my phone that I had a battery problem, so I removed and installed the firmware again.
  But since my phone wouldn't let me go to facebook both via internet and app when I go on the app, it says 'unable to connect to the facebook server please try again' and on the internet it just says: "unable to load the page" but the internet charges other pages very well another problem is that when I open and close the internet it says "eception exception : java.lang.error'

  This problem occurred only since I reinstalled the firmware.

  Someone knows how to fix this?

  Hello and welcome to the community!

  After the updates, I still propose that the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message to your BB to come...) Please wait for this before moving on to the next step):

  (1) registry HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network
  • Please wait a 'registration' message reach your Messages application

  (2) remove and return Service directories

  • KB05000 Remove the maintenance book for the BlackBerry Internet Service email account in the BlackBerry smartphone
  • If you do not have access CMIME, continue deleting
  • KB02830 Send the directories for the BlackBerry Internet Service
  • Please wait "the Activation' Messages, one per already configured e-mail account, arrive in your Messages. If you have not already configured email accounts, please wait 1 hour.

  (3) restart to take batt

  • Each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  I hope that will move things again for you! If not, then you should try to reload your OS again, but maybe with a few twists to try to identify the cause... for example:

  1. Load your OS "bare bones"... If everything is optional, do not install it.
  2. If the behavior is immediately, then try another OS with step 1
  3. If the behavior does not immediately, then run for as long as necessary to make you to be sure that the behavior will not occur.
  4. Add one more thing - no matter how tempting, one.
  5. If the behavior does not immediately present, and then runs for long enough to be sure he won't have the same problem
  6. Repeat steps 4 and 5 until all things are responsible or the behavior presents

  When the behavior shows up, you know the culprit... the last thing you have loaded.

  If the behavior doesn't re-present, then you know that step 1 or 2 cured it.

  If the behavior has anything, then you have probably a problem of material level for which no amount of OS or software can heal.

  Good luck and let us know!

• Problem blackBerry Smartphones Software Update

  Hi all

  I have a serious issue here.

  I tried to upgrade my software today to ver *. 181 everything was fine except when my phone data had to be restored back (step 10 of 10). Where is my application crashed and I had to reboot my Desktop Manager. But now he don't ask me to restore data, or update anything.

  Anyone with a clue that, how can I restore my data that was backed up to my Desktop Manager.

  Thank you

  Ramirez

  Search your entire hard disk for files with the extension of the RPI (*.ipd). What are the backup files created by DTM. Choose which is the correct (very probably by the time of the file) and then use it as a source for restoring:

  • KB10339 How to restore data from a backup file to a BlackBerry smartphone

  Good luck and let us know!

• Problem blackBerry Smartphones disabling protection settings on BB BOLD 9700 after creating a corporate Email account

  Hello

  I have a problem to restore the factory setting for my blackberry.

  I followed the instructions from KB18988 and it worked for everything, but the security settings.

  Actually, my phone is still blocked by a password, and I can't remove password options as it is marked with a locked door icon.

  Some applications like facebook, have limited features and some does not at all, as KOBO.

  This "unremovable security settings" came when I activated my business account through the Blackberry Desktop Software.

  Now, I don't want to go back and remove it.

  I already tried several options:

  KB18988

  Application safe clean (wipe)

  Get off at the first version of the firmware

  Reinstall the desktop software

  Still my phone is locked. I plan to sell to buy a torch, but I can't sell it as it is.

  In fact, I tried from another computer than the one that I have synced my business account of.

  Any suggestions? Please help, thanks in advance.

  Hello, I tried but I coul not find white made it policy to the address.

  The regedit was not shows the path to politics.

  I don't know how, but exactly, but I got to the end.

  For everyone enjoy this is the last operation, I made and really my deleted policy:

  On a Desktop Manager reinstalled with no corporate e-mail integrated:

  -J' started the apploader administrator

  -When I invited intentionally wrong entered password until she began to wipe.

  -J' noticed that the deletion process was different and run ywice this time

  When the BB started the it policy had finally disappeared.

  Thank you all for your help,

  Luca.

• BlackBerry bold 9780 BB of Smartphones

  Yes Yes I know it's a bit old blah blah blah lol. I need sume help people, 1. I can't update my fb App its still has the old application. 2 mini-oprah downloaded but when I try to open it shouws this small red loading bar and he sez INSTALLATION... but never gets past the bar quarter and it bongs out. the screenthen said I need to check your internet connection, but I can go on the internet on my local browser please help. I don't know what then does everything that my knowledge in the blackberry software. IM thinking I have ago to upgrade my OS but not wanting to send my mobile to 35 days if it takes less than 2 hours to make the software at level seriuosly. someone at - it information for me contact me on bbm: {DELETED}. its easy, believe me

  MOD Edit: Edited post to remove the personal information in accordance with the Community guidelines and the terms and Conditions of use

  The device must connect to BIS on any OS. You get email?

  What version of the OS on the device. Look into the Options > on

• Problem blackBerry Smartphones have with my BB 9900

  Hello

  If you can help me please I am owner of a blackberry since 2005, now I own bb bold 9900, and I have a problem.

  When I try to do a picture with the flashlight the phone restarts, if I make the photo without the flashlight, its ok, but with the flashlight, it's a problem, can you help me solve the problem?

  Thanks, Guy

  It looks like to of the LED high output intensity. It could very well be a battery problem, but if the problem persists with the connected device or with a different battery, it's most likely a bad flash led or an electrical problem on the motherboard.

• Problem blackBerry Smartphones with update from 7.0 to 7.1

  Hello!

  Last week I bought BB Bold 9790 on sale by auction (flea market). It's my first BB, so I don't have much experience with this software. I tried to update to 7.0 7.1, to get the HotSpot feature, but there are a few problems:

  -I don't have any option like "check for updates" or "update" in my phone there is nothing similar. I even searched by "Search".

  -J' downloaded the Deskop BB software and when I tried to update my BB, the program said that I don't have active subscription. So I signed up for subscription, giving my email address, but nothing has changed

  -The same message appeared when I tried to update to Mozilla.

  -J' have also created my BB ID and added into the phone.

  My mobile operator: Play (Poland). When I turn on my BB, it shows me a moment of Vodafone logo.

  How can I solve this problem?

  Your device is used.  Your description of the boot sequence indicates that it is a Vodafone branded device.  This Vodafone startup screen can never be changed.  As long as the device is unlocked, you can use it on your support.

  In addition, you must have a BlackBerry data plan to your account with your wireless service provider.  It is probably what you were told the camera.

  That said, you can probably learn the operating system to v7.1 by performing a clean OS reload.  Here are some instructions:

  1. first download the operating system on your PC.  You can get 7.1 for the brand Vodafone UK 9790 here (though the version of all carrier will work.):

  https://swdownloads.BlackBerry.com/downloads/entry.do?code=1141938BA2C2B13F5505D7C424EBAE5F

  2 IDo a manual of your device first, backup using Desktop Manager > backup. Close at the end Office Manager and disconnect it from BlackBerry. You can get the BlackBerry Desktop Software here http://us.blackberry.com/apps-software/desktop/

  3. download the OS from step 1 of the file on the PC then install on the PC by running (double click) the downloaded file.

  4. go into c:\program files Research in motion\apploader and delete the file named "vendor.xml." Also, check the following locations for the vendor.xml file and delete all instances of the file:

  On Windows Vista/7, go to C:\Users\YOUR_USER\AppData\Roaming\Research in XML Motion\BlackBerry\Loader (where 'YOUR_USER' is your user name)

  On Windows XP, go to C:\Documents and Settings\YOUR_USER\Application is In Motion\BlackBerry\Loader XML (where 'YOUR_USER' is your user name)

  5 use BBSAK from BBSAK.org and wipe the device (after doing a full backup), then after you get the 507 error (no OS installed) then go to the next step.

  6. plug the BlackBerry and double-click on "Loader.exe." It is located in c:\program files\common research in motion\apploader

• Problem blackBerry Smartphones with establishment of a BlackberryID

  Hello

  I just bought a Blackberry Bold 9900 today.

  I have setup a BlackberryID problem. I registered online and received a confirmation email. But when I try to open a session the phone it says that my e-mail address or the password is not valid.

  How can I fix?

  I also have a configuration of the e-mail problem... It is said that he cannot access the system.

  Thanks for your help in advance...!

  Then this is most likely the problem, it usually occurs within a few hours, but many carriers will tell you it could take up to 24 hours.

• My BlackBerry Bold 9900 questions blackBerry smartphones! Bluetooth, clock, battery, security

  I just bought my BB Bold 9900 last Friday (January 6) and my provider is MTS. I have problems with my phone.

  But first, let me say that I am a TIME BlackBerry user FIRST and I could do something wrong or I didn't have the correct settings. But I'd appreciate any help!

  First, the battery life is much too short! After the initial charge (charged from one day to the next), the battery did not last me until noon the next day. I pay it full once I got home, and then I noticed that the battery life was longer now. I guess that it would improve after a little cooler. I think that the battery needed a kind of start-ups before it becomes fully functional. In any case, this problem seems to be resolved, for now.

  Second, my phone has problems with the security lock code / password. I have install a locking password to prevent someone from simply to check the contents of my phone. It's OK at first, but after a while, the phone seems to be "forget" to ask for my password. I just press the lock/release button and I have access to my home page without entering the password. I kept checking security settings to see if the password is "on", it is. For me, it's a major security problem!

  Thirdly, the zone time/clock settings seems to be incorrect. I'm from Winnipeg, MB, Canada and I use Central time, but the time that the phone is displaying is incorrect. Like the weather here in Winnipeg is 10:00, but in the phone, it's 04:00! Even if I fixed my phone and set up the time manually, the time that appears on my emails is always incorrect and inaccurate. And I couldn't find my clock anywhere icon. I looked in the applications folder, and it isn't here!

  Finally (I hope this is the last problem with my phone), I have problems of bluetooth. I tried to send a picture from my Mac to my BB via bluetooth, and it worked fine. But when I tried to send a picture that I took the camera from my BB to my Mac, it wouldn't send! I checked the blutooth connection many times (Mac to BB, BB to Mac, they are fine) I have and found that the settings are correct and devices are discoverable and connected, so I don't really know what to do. This phone is really frustrating.

  I have an urgent plan to unlock my phone for use on a different network, but I can't do it now because of these problems. I really want to have a Blackberry (before I bought and did not yet know the problems) I want a RELIABLE PHONE, rather than choosing an iPhone which for me is a TOY. But I am really disappointed with this phone. I begin to fear that this would be as reliable as I expected it would be, and he'd let me down just when I needed it most!

  I'd appreciate it really all the help I could get and tips for the first time BB users. Thank you!

  My phone works OK now. I guess I could remedy all by myself! What a relief.

• BlackBerry BOLD 9900 Protect blackBerry Smartphones

  Had the phone for three weeks and was able to set up the backup on the phone every day, but yesterday, I had a problem of OS and Blackberry Protect software and had to reload all the software, however I wanted to restore to protect but didn't Protect Blackberry App World now on my phone! Does anyone have any ideas?

  Must admit not impressed by the Bold 9900!

  I don't know where it happened, but you can get that back using BlackBerry Desktop Software. Connect your phone to your PC, open BBDS and click Applications in the left column of the software. Click on the "+" plus sign next to add, and then click on apply at the bottom of the software.

  Let us know if that helps you.