BB of Smartphones blackBerry "BOLD"... problems with email

Help... just to move from a storm to a Bold 9650. I can't open or view ALL attachments. Any help?

Also, how can I view Word and Powerpoint files? Cannot find an app for that. It worked fine on the storm

Thanks in advance...

Hello!

I suggest the following, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message to your BB to come):

(1) registry HRT

  • Homescreen > Options > Advanced Options > host Routing Table > (it matter little what line is current) > sign up now

(2) Service reference books

  • KB02830 Send the directories for the BlackBerry Internet Service

(3) restart to take batt

  • Each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

I hope that will move things again for you! If not, then you can try to remove and re-add your BIS lines for these accounts.

Regarding viewing .doc and .ppt files, the Desktop To Go Standard Edition includes the ability to do... I don't know whether or not it is included in your operating system level... If install you on a PC the RIM Desktop software and your packet of BB OS, you could check and, if it is available but not installed, you may install it then.

Good luck!

Tags: BlackBerry Smartphones

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