Similar Questions

• Problem in BBM blackBerry Smartphones - I do not have a display picture bbm Board and the State. I cannot access it and cannot access my photo or status of the contacts Panel

  I don't have a display picture bbm Board and the State. I cannot access it and cannot access my photo or status of the contacts Panel. Help, please!

  Thank you!

  Then you can try upgrading the BBM to the latest version available for your device?

  Make that first make a local backup of your BBM contacts, after backup, delete or uninstall any existing version of your BlackBerry. On your home screen, go to Options > Advance Options > application > BlackBerry Messenger > delete BlackBerry Messenger of this list (highlight BBM press on the menu key and select delete)

  KB10040 : How to view or delete the application installed on a blackberry smartphone 

  Once it is perform a battery pull reboot by removing the battery while your unit is powered, wait a min, then reinsert back.

  Finally, after the reboot, use your BlackBerry browser and go to www.blackberry.com/bbmdownload and download the latest available for your device.

  _______________________________________________

  Please note :

  If you encounter BBM7 or higher then your BBM Contacts are integrated into your BlackBerry ID after installation when you log in with your BlackBerry ID Contacts is restored back, but if you experience any previous Kathy then first make a backup local, you can save on your press card, see this KB for additional assistance

  KB20554 : How to back up and restore the BlackBerry Messenger contacts list

• BlackBerry Smartphones problem wit bbm

  I use bold 9790 5. .i have not upgraded my bbm when the upgrade message came...

  and now I want to upgrade to version 6.2. .but whenever I try to update always says that 'it is not available for your device.

  Anyone have the solution to this problem?

  Please answer as soon as possible.

  Hi hotty

  Welcome to the Forums of the BlackBerry Support

  Currently you are able to use BBM without any problem?

  To download BBM6.2, use your BlackBerry browser and your browser to http://mobileapps.blackberry.com/devicesoftware/entry.do?code=bbm6 and download BBM6.2.

• Problems with 7.0.1.16 BBM blackBerry Smartphones

  I have a BB Curve 9360 with OS 7.7.1.0.714 (2039).

  Earlier today charged BBM 7.0.1.16. The installation was very well & I loaded the code received on my email address. However, on the opening of BBM, the received message was "Impossible Set Up BBM: a temporary server BBM error occurred - try AGAIN". "" What is the problem? What is the solution for the same thing? Just FYI, I rebooted & hard rebooted the handset and still no solution. Can someone please respond with a solution.

  Currently reports other users too

  BBM: Temporary server problem

• Issues with BBM blackBerry Smartphones

  Whenever I charge my phone or restart I notice my bbm dates back to ancient times, I get previous pings and current pings will no longer appear, also dp displays more peoples. I decided to back up my contacts, delete and re install the app but realized after the reboot, I can download is no longer bbm as he shows me app World, bbm is already installed, but can't find anywhere in my phone. Please help I need my bbm back

  Hello presh007

  Welcome to the Forums of the BlackBerry Support

  If you already verified and that you are unable to locate your BBM icon, then you should try reinstalling the BlackBerry Messenger application, it may be useful.

  To do it from your home screen to go to Options > device > Application Management > locate and delete BlackBerry Messenger from this list.

  KB10040 : How to view or delete the application installed on a blackberry smartphone 

   

  Deleted once perform a battery pull reboot by removing the battery while your device is turned on, wait a min. and then reinsert this return.

  Finally, after the reboot, use your BlackBerry browser and go to www.blackberry.com/bbmdownload and download the most recent version available. After installation, restart your device once more, connecting with your BlackBerry ID and check if you are able to send BBM to one of these devices.

  Please try it and let us know of your progress.

• CURSOR blackBerry Smartphone PROBLEM

  Dear Sir, I am facing problem for the plotter (middle mouse) for scrolling. It works on some screens and on some it freezes and I can't use hv to use the touch screen. Its a question and wasting too much time during labor and the battery. Pls guide how the plotters to work on all screens.

  For example, it doent work while

  (A) typing e-mail, if I want to scroll down to see previous email.

  (B) Messager of black berries, scrollbar for scrolling in the messages.

  PLS, advice and help the ugtly.

  Thanks Deepak

  Hi antoinesombie

  Welcome to the BlackBerry Support Community Forums

  Wheneven you feel you cursor is affectionate always perform a battery pull reboot as this device on remove the battery wait a min. then reinsert back, wait until your device supports a long restart. See if it solves your problem.

  If it does not help the appointment through this RIM Knowledge Base:

  KB29640 : Trackpad, trackball or the keyboard does not not on a BlackBerry Smartphone

   

  Please try it and let us know.

   

  Prince

  ____________________________________________________________________________

  Click 'Like' If you want to thank someone.

  If problem resolves mark message (s) as a 'Solution', so that others can use.

   

• Interference from another device in bbm blackBerry Smartphones

  Hi, a while back, my blackberry curve 9300 was stolen. I then had the phone blacklisten via my ISP, and my camera erased using blackberry Protect? I also bought a new blackberry curve 9300 and restored all my data from my old blackberry id. Everything worked fine until about a month after my old phone was stolen. Everything was fine except I now im my bbm interference. My profile picture is often changed and I get contacts without confirming them. After a few days to deal with the technical support told me that the phone must be put to the index with blackberry as well as my ISP. I was also told that this process had never been done before, and the chance to get with my phone was not very high. The reason was that the technical support should send a request to blackberry on the blacklist of the bb id, an e-mail.

  I don't know if the person using my old stolen phone can read my messages or see my contacts, but either way I feel as if my private life has been violated and liked to feel safe using bbm surveys.

  What can I do? Maybe remove the code from my blackberry and register in the register using the same email?

  Thank you very much

  Peter

  Hello

  You change the username - BBID

  • KB28060 How to change or update a BlackBerry ID user name on the site Web de BlackBerry ID
  • KB32514 How to change or update a BlackBerry ID user name on a BlackBerry smartphone

• Bbm blackBerry Smartphones transfer contacts

  My blackberry storm fell and the screen no longer works so I bought a new. Can I transfer contacts from the old to the new bbm although I don't see anything on the screen?

  Hi and welcome to the Forums!

  If you use the device switch Wizard, it will do even more than that. I hope that you will not have to do anything on the screen of the old BB...

  • KB16291 How to use the switch device Wizard to switch to a new BlackBerry smartphone

  Good luck!

• BlackBerry Smartphones problem setting up email

  Hello everyone, I reccently purchased a vodafone bb 8900 to my friend, I unblocked him today and I am currently using a 02 sim card. My companion had set up on the phone but deleted emails before you send the phone.

  My problem is when I try to configure my emails I go to Settings / Setup Wizard / Configuration of email, there is no option to create or add an email account. Only the possibility of using a professional email with an Enterprise Server account. And there is no shortcut to the e-mail settings in the setup folder.

  does anyone know how to configure my e-mail from here?

  PS This is my first blackberry and I am a complete novice with this stuff so if you can keep things simple, it would be greatly appreciated thank you Ryan

  Hello!

  A few things for you...

  KB05099 Steps to take before selling it, or after buying a used BlackBerry smartphone

  http://supportforums.BlackBerry.com/Rim/Board?Board.ID=NewBlackBerryUsers

  http://NA.BlackBerry.com/eng/support/blackberry101/Setup.jsp#tab_tab_email

  KB03087 Configure BlackBerry Internet Service, BlackBerry mail and e-mail or account e-mail BlackBerry

  It is likely that some of the seller in the first element steps were not completed... those that must be made before continuing. I suggest to do it again. More... your friend got it on BES? If so, there are a few extra steps (in this picture) that must be made.

  Good luck!

• Acceptance surveys BBM blackBerry smartphones please - problem

  While my son waited the better part of a week to get his old phone no.. moved to a new BB... We scanned each other PINS.  They've been sitting 'pending' because he was unable to accept an invitation before phone service from on his new phone.

  Now that his service has started we are both having the same problem.  (Mine is BB Bold 9900.  It's a curve).

  BBM applications are still sitting on hold.  How do we accept?  At this point, there is no option to accept.

  TIA

  EACH of remove you the other invites

  and then both restart you... (With the BlackBerry powereddevice, remove the battery for a minute and then reinsert the battery to restart).

  Now, ANY of you add or invite the other back to BBM using the real AXIS to the other device, not the email invitation.

• Help for BBM blackBerry Smartphones & Facebook does not not for 9320 - problem with "host Routing Table? -Virgin

  So, today I received my new 9320 at Virgin Mobile, first Blackberry & love the phone! but I can't use the BBM or Facebook app...

  At first I could not even access the browser while that connected to my wifi... then I phoned Virgin & they helped me to reset the settings on my BB that I could use the browser etc...

  I thought it was problem solved, until I discovered BBM and Facebook, use app world separate service? Anyway, I phoned up to Virgin because I wanted to do this job, they are included in my package & I did not understand why I can't access any of them...

  After a long phone call the problem has proved that the "host routing table" was empty and (according to in Virgin) there is a problem with new BlackBerry receiving these details... they said this isn't a problem on the end there & told me there is nothing more they can do so to click 'register now' and wait for the details...

  24 hours later and nothing, so I hope someone here can help me, make me a BB the whole point is things miss me actually lol and I feel now I'm paying for a phone contract I can't really use it, without any help from my provider?

  Any help?

  Or

  Anyone with a new BB knows something like that recently? Thank you

  Wow... Virgin you gave really there. You see, you PAY for 100% of your services and 100% of your formal support... at the moment, they seem to be or you deliver. Only they have the ability (in fact the RESPONSIBILITY!) to degenerate RIM requiring improved support of cases (from your description, it must be that... with a HRT empty, nothing that anyone here can do). End users have no free path to receive assistance from the RIM at all - only via the escalation. So, what I would do if I were you, is their ring back... but this time do not let you fob OFF... insist that, because you HAVE them, you have a contract with them and they are about to be in violation of this contract - they must solve your problem, degenerate into RIM if they wish.

  Good luck!

• Problem with registration for BBM blackBerry Smartphones

  Hey I got my curve blackberry 9360 last month. I want to use BBM, but somehow I do not know how to save it first and it's why I'm not able to use any application too. Please help me on this

  You are subscribed to the blackberry service... If your answer is Yes

  So are you sure that you are connected to the blackberry network...

  How can I check if I connected to blackberry?

  Check the network on the phone with the network it will show you the 3 G, EDGE or GPRS capital...!

  And if so, try to ask for the services again... How?  go to Options > then peripheral > Advance system settings > then open host Routing Table > subsequently, click on the blackberry menu button > select Register...

  Hard reset (remove the battery and put it again) & see...

  I would like to know how it goes...

• Issue of calendar entries sharing with groups of BBM blackBerry Smartphones BB Curve 8520-

  Greetings!

  I am currently using a BB Curve 8520. I have a problem with the birthday entries sharing with my BBM groups.

  When I add a birthday entry to my contacts from the phonebook, the phone will ask whether or not you will share this date with the BBM groups calendar.

  If I select No., birthday entry will continue to BE SHARED to your BBM groups.

  So I have to go to the calendar of the BBM groups to delete manually created entry.

  Can you help me to solve this problem with my phone?

  Thanks in advance!

  Hi, Ahmed.

  Follow the steps; below

  1. take a full backup of your device.

  2 reset the device (Do a security wipe)

  3 register your device with Netowrk.

  4. return the maintenance book.

  5. If more than one e-mail account then delete pulled CICAL service book of reset. (but keep a default for CICAL service)

  6. now, do a restore advance except BBM GROUP and data.

  7. now, create a new entry in the calendar.

  Please read the following threads for more info:

  http://supportforums.BlackBerry.com/T5/BlackBerry-App-World-General/calendar-issues-BBM-Group/TD-p/6...

  Courtesy: Santosh-Boiro

• Need help with bbm blackBerry Smartphones

  Hey everyone, so I have a little problem with blackberry messenger.

  I am currently overseas and left my sim to my phone and active inside the option of mobile connection power off and left only wireless on. My blackberry messenger worked perfectly on wifi.

  However, I've been corresponding with my phone provider and tell them to pass my number back to front I'll be a stranger for a few months. That took place this morning and I leave around the same time, blackberry Messenger works as well.

  I am able to navigate using the bb browser, but the messages are not delivered (a check mark appears, but no sign of D (elivered)) and I get no messages either.

  Now I do not understand how them my sim for prepaid switching makes a difference? It's not as if I'm on homelessness or even using the phone for the mobile network option. I checked the host routing table and the staff are present. This is what it looks like:

  TO GPRS (505) [5050030]

  A Wi - Fi connection [60]

  TO GPRS (505) [5050030]

  TO GPRS (505) [5050030]

  TO GPRS (505) [5050030]

  I don't understand what is the question. Someone here could help me with this please?

  Thank you

  Hey,.

  Don't sweat! things are complex all around! your blackberry data plan is related to you in two ways. one through your operator and two through your PIN on your bb. so when you initially could receive messages BBM PIN was still active for the BB data plan but after that you flew it through the phone call your PIN has been disabled for any data plan. hope that helps!

• QUESTIONS of BBM blackBerry Smartphones (9300)

  Hello!

  I want to ask you if the BBM requires a plan of a network provider or can be free to use wifi?

  I just upgraded my BBM and tried setting up, but after like step 2, it seems just empty. I tried to plug in on my facebook, but it tells me that my radio is off and I need to turn first. I don't know even what 'radio' the thing speaks!

  Thanks in advance!

  Hello miochan984

  Yes, we must... use BlackBerry Messenger and many other BlackBerry applications on our BlackBerry devices we need a specific Plan of BlackBerry data / BIS of our carrier or service provider of network even in wifi.

  Once you enable it, you can use these apps on your mobile network as well as on the wifi with no problems.

  miochan984 wrote:

  I tried to plug in on my facebook, but it tells me that my radio is off and I need to turn first. I don't know even what 'radio' the thing speaks!

  On your device Homescreen go in manage connections > make sure Mobile network is marked or checked.