BIOS shows 4 GB for HP 15-E041CA E5D76UA

Hello

I ordered a HP 15-E041CA E5D76UA from NewEgg, however, once I turned it the BIOS displays "Total memory" like 4 GB instead of the 8 GB in the specification. NewEgg staff said because VGA use 4 GB of memory, is that OK since in VGA mode VGA shouldn't take 4GB. Is it broken?

Thanks for your reply.

The computer does not start... and this means that the other is wrong. If you get one and it won't start not very well and the BIOS shows 4 GB, confirmed by the permutation. You should hear a beep. This means that the module inside does not work very well. However, I would call HP and ask them to take your computer hitting stick that replaced under warranty from the manufacturer. They are 4 GB sticks!

Tags: Notebooks

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