BIS & WiFi blackBerry smartphones

Similar Questions

• Strength of preferred WiFi blackBerry Smartphones

  My University has two WiFi; the "guarantee a ' it's a shame to see that I can't access it via my Bold 9900, then the 'Guest' network I always manually select the network of comments because it's the only one that works for me. I'll be happy and web browsing, when all of a sudden, my bb decides to move to the secure network because it is stronger at the moment. It's an honest mistake, really, my phone is just trying to help. How can I prevent to automatically choose the protected network and say that it only connects to the guest network? Please, any help would be great.

  BB for life!

  -Ev

  Hi even1etter and welcome to the community of BlackBerry Support Forums!

  To avoid switching between available networks, remove your Wi - Fi registered the "secure" network networks  Go in manage connections, select the Wi - Fi network, and select saved Wi - Fi networks.  Highlight your 'secure' network, press the menu key and select Remove.

  The BlackBerry smartphone will only transfer connections to saved Wi - Fi networks.

  Thank you.

• Strange problem BIS of blackBerry Smartphones

  Hello

  I have a bb torch that has been saved to my former network uk, I got the orange uk/bis registered torch (and double checked), anyway I live in Spain and have signed a unique contract sim blackberry now. I wiped the fone, jumped out of the sim card in and let it boot. I got the message "your device is now registered with the wireless network" and the 3G is in capitals with the bb icon, but I can't use anything. And when I go in the State, he told me that I am not connected to the BIS, which is strange, I got the bb next to the signal issued. If I open the e-mail Setup Wizard, it tells me that I am not connected and request password of bes etc..

  I can't return the directories of service cos I can't connect!

  Can anyone help?

  Hello and welcome to the community!

  It is always difficult to get a BB to work on another network. I'll assume that your level voice services work very well... otherwise which may indicate you need to unlock your BB from its original support.

  It is possible that Orange is not completely unregister the BIS account. Sometimes you can run on another carrier still using your old BIS carriers for a short period... to catch up and completely remove account. In any case, it's the service books of your new provider you need.

  I suggest the following, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message to your BB to come...) Please wait for this before moving on to the next step):

  (1) registry HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network

  (2) remove and return Service directories

  • KB05000 Remove the maintenance book for the BlackBerry Internet Service email account in the BlackBerry smartphone
  • KB02830 Send the directories for the BlackBerry Internet Service

  (3) restart to take batt

  • Each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  If your new carrier natively your model of BB, that would put the SBs downwards. (Note that, in this KB, there are several methods to ask the SBs, including talking to your carrier and making them push).

  If, however, your BB model is not supported by your operator, then they can have the ability to push the Service books on you... much only push for accurate BB models they support. If this is the case, then you'll have very delicate things to do in order to get it to work fully on that carrier... is feasible, but it is quite difficult.

  So I suggest, you make the foregoing and keep working with your new carrier to try to get this resolved. You'll have to maybe talk to Orange once again just to be sure... you new carrier should know very soon... a BB PIN can have that one in the world, your new carrier BIS account would be impossible to create a BIS for your PIN account if Orange didn't him has not fully released. You may also need them (your carriers) to climb ABOARD for formal support from there.

  Good luck!

• Wifi blackBerry Smartphones blackberry world problem

  I had a blackberry 9800, Saudi Arabia bought and now living in Egypt, I read a lot but did nothing useful so I come here to ask something useful on the global problem of wifi Blackberry UPDATE is my BlackBerry 9800 AND I need a permanent solution. HOPPFULLY u is going to help, thanks (Note: don't tell me to remove the battery)

  Hello guys and blackberry admins of customer support, I am really pleased to write today not as usually, I got my phone for a month, REPORTED a lot about the message in the world of blackberry who say "connect to your wifi and try again" while I use it already, I SOLVED it in a month, while the blaclberry support center has not helped me at all , so I wanted to share my happienes with ppl who got the Issos healthy of mind, JUST remove your Backberry universe and download again, thank YOU, I am not enjoying any help, because nobody helped me, hope it works

• My menu wifi blackBerry smartphones is broken

  My menu wifi is broken and rely on the wifi network menu... only an empty box with exclamation is delivered with an ok in it.

  Works previously configured and saved wifi.

  Please give a solution to this.

  I recommend that you try to start safe mode:

  • KB17877 How to start a smartphone BlackBerry in Mode safe

  It will take several attempts to get the combination of keys ESC (press/release/hold) OK, so be patient. When properly in Safe Mode, see what happens.

  If the behavior continues, then well... think what happened just before this behavior started? A new application? An update? A theme? Something else? Think carefully that the slightest change can be causal... and try to undo all that was.

  But if the behavior continues mode without failure, you may need to consider more drastic measures - WIPE, OS Reload, BBSAK Wipe/Reload and the process of reloading OS 'skeleton '. To prepare, you should be sure that you have a full backup of your PC... Please see the Backup link in my sig auto on this post for instructions.

  Good luck and let us know!

• WiFi blackBerry Smartphones Curve 9300 3 problem

  Hi, I recently got my first Blackberry - a 9300 3.

  It seems impossible to connect to my home network via WiFi. I've implemented the BB with a manual setting that I have a non-broadcast SSID and password is correct. My router is a Netgear DG834GT. I have a laptop connected via WiFi so I don't know the router, WiFi & DSL is all operational.

  I can sporadically, but not systematically, ping the router of the BB, but I can't ping a web address (for example google.com). I can't ping the BB from my PC, but an IP Scanner confirms that the BB is on the network.

  My career has suggested a reboot, reinstall the firmware and turn WiFi off & on - everything I did.

  I'm very knowledgeable PC, reasonably network aware, but a complete newbie to BB and smartphones.

  Any ideas?

  Well, I've sorted - or rather Geek Squad pointed me the right direction.

  It seems that the phone does not like the standard security WPA - PSK Protocol. While the router is recognized, the phone cannot communicate through the router.

  Change the wireless security protocol on the router to WPA2-PSK has solved the problem. Of course, if you do this you must also change the Security Protocol on all your other devices on the wireless network, or else they may not work.

• Problem connecting wifi blackBerry Smartphones on 8900

  Hi guys,.

  Just bought my bb which is an amazing piece of kit. I am a customer of uk on O2, a payday that you use the data service, but have a contract with o2, I downloaded my settings of them and DIRECT email services work fine.

  but im having a problem accessing any service through my home wifi network, I tried to remove security and and allowing all traffic to the bb with no luck. apparently the o2 can't help. My bb recognize the network and connects to him and I get a green "sky24083", but I get a gray line instead of a tick. I searched the forums, but nothing seems to work. any help would be greatly appreciated. A reading of diagnostic wi - fi

  A Wi - Fi connection

  Current profile: SKY24083

  SSID: SKY24083

  AP MAC address: 00:1E:74:B9: *: *.

  Security type: open

  Association: success

  Authentication: success

  Local IP address: 192.168.0.4

  Signal level:-46 dBm

  Data connection speed: 54 Mbps

  Status: Acquired network

  Authentication failure reason:

  Network type: 802. 11 b / g

  Network channels: 6

  Encryption in pairs: no

  Group Cipher: no

  Gateway address: 192.168.0.1

  DHCP: success

  Primary DNS: 192.168.0.1

  Secondary DNS: 0.0.0.0

  Suffix DNS: Home

  Subnet mask: 255.255.255.0

  Server's domain suffix:

  Certificate: Not Applicable

  Software token: not Applicable

  Auth L3:

  VPN

  Current profile:

  Address of the hub:

  Contact: n/a

  Authentication: n/a

  Secure the device IP:

  Status: VPN profile is not found.

  Hub address: n/a

  Hub IP:

  Primary DNS:

  Secondary DNS:

  DNS suffix:

  Set the subnet mask:

  Restart:

  The life of the session:

  Re-login to:

  Failed connection attempts: 0

  Certificate:

  Software token:

  BlackBerry infrastructure

  Address:

  The IP protocol used:

  Connection: error

  Router authentication: N/A

  Authentication server: N/A

  Last Contact to:

  I only did the actions in the thread I posted.  I don't know about the removal of books.  Take out the battery and do a reset solved my problem.

• Wifi blackBerry Smartphones Blackberry application

  Hello

  I'm trying to troubleshoot an end user with a problem, he saw. This particular user has had his invalid SIM card and only uses the Outlook on Blackberry via WiFi feature. He said that it connects at its connection to the home or the spot on his Samsung phone. Once it is connected to wifi, his mailbox and the calendar.

  Since last Friday, his mailbox has not been updated. I was told by colleagues that it is not possible to access your e-mail in this mode, but this user is using this method for several months.

  Please someone can confirm if it is actually possible to do this, or what could be causing the synchronization fails.

  Any help is greatly appreciated

  Hello and welcome to the community!

  With the BlackBerry, the native Messages app can work with an e-mail account if there is adequate data of a business plan. Natively, email on a BB is an enhanced service, requiring the use of some such servers hosted by carriers and BlackBerry - without a correct data account, access to these servers is denied and this email does not work via the application Messages.

  Often, carriers are slow to cancel things... I think in this situation is that it was active on this card SIM at a time in the past, and the carrier has recently "caught up" cancel those who use the services for which they do not pay.

  Good luck!

• Email from abroad on wifi blackBerry Smartphones

  Hello!

  Can I use the services of electronic mail by the default application abroad via wifi to save the coast of roaming?

  BB OS 7.0

  Thank you.

  Hi BBAndrejs

  You can use your BlackBerry® via Wi - Fi to overseas services to save money on roaming charges.  I recommend turning off your Mobile network option to ensure that your data services do not connect roaming.

  Thank you

• My wifi blackBerry smartphones does not work

  (Sorry if I put this in the wrong place, I'm new).

  Just a little background - my phone was * completely * fuck for more than a week after he had a nice bathroom, but yesterday it worked perfectly, including the WiFi. Today ' today-no WiFi. My computer is always online, so it's not for lack of the router, but the phone tells me that it cannot obtain an IP address. It is also said that it does not connect to the Blackberry Infrastructure, when I check the WiFi Diagnostics. I have given on my monthly plan and I can still use the phone, but my WiFi was faster and did eat my data allowances. More than that, however, I'm just irritated, it does not work. Anyone know what I can do?

  Ah! Forget, restarted my router, everything is fine now. Should have tried that first, really.

• Wifi blackBerry Smartphones No. option in manage connections

  Hello

  I try to use wifi via my home network. I understand that I need to enable wifi in 'manage connections '.

  BUT

  I don't have a wifi option in 'manage connections '.

  Am I missing something?

  I don't remember OS 4.5.0.55 on the "BOLD", might have been okay, a long time ago.

  Look at the Options > and on the FIRST line, model name is?

  and on the second line, it says "smartphone (xxx xxx).

  What is xxx on your device?

• Wifi blackBerry Smartphones with storm 2 9520 blackberry problem

  Guy

  2 days back, I bought a storm 2 9520.

  Whenever I try to connect my device to the internet with wifi, it's show failed to get the IP address.

  I can't figure out what to do with my camera.

  Please help as I am new bee to the blackberry family.

  And more over this is my first expensive legacy.

  Did you go through the steps of KB13363 to manually add the network?

• Extraction of the BIS device, blackBerry smartphones

  Hello

  I bought a "BOLD" which has already been registered for the former owners of BIS with O2. The seller is ignoring me (it has been 2 weeks and countless emails) and O2 does not remove the device from the BIS for me

  I need them to remove it so that I can use it with Vodafone BIS.

  Otherwise, how can I get the deleted any device aid would help immensely.

  Thank you very much

  Dan

  OK thanks BBsingh, I'll contact Vodafone

• Wifi blackBerry Smartphone problems

  I have a bold 9930 with problems of wifi, it connects to my wifi but disconnects on 5 minutes later and keeps disconnecting and reconnecting after this. I've already updated the OS 7.1 and it always does the same thing... can u please help me?... its starting to drive me crazy!

  Hey, I fixed my problem... I had a wifi booster that I used on routers, I think it's cause to spoil as soon as I took the phone remained on my wifi with disconnection...

  Thanks for trying to help out.

• AIM, issues Wifi blackBerry smartphones

  When this phone launches in the United States... I intend to buy it. I have a regular individual plan, and then I'll have Unlimited messages so that I can use it for Instant Messaging. I was wondering if I'll be able to get on AIM or Yahoo without a web data plan.

  Also, if I have a WiFi connection in my house, can I connect to the web free of charge?

  When this phone launches in the United States.

  less than a month on Tmobile.

  I was wondering if I'll be able to get on AIM or Yahoo without a web data plan.

  If you don't have a data plan, you cannot configure emails, only you can check on the web page

  Also, if I have a WiFi connection in my house, can I connect to the web free of charge?

  Yes of course.