Black screen on my Satellite A500-138

Hello

Since a few days, my screen is completely black, and I can use it only with a secondary screen.

The laptop has been verified by local service providers, and everything is OK (display, cables, connectors).
I have a sugestion for flashing the Bios, but the software downloaded from Toshiba Europe tells me that I have the latest version and will not Flash the Bios. Any help will be apreciated.

Hello

I m wondering how a technician can say that the display is OK if the internal screen is black?

It's certainly not graphic card problem because in this case the external monitor does not work too.

Have you tried the combination: Fn + F5?
This switches between internal and external monitor.

You see the Toshiba start screen when the device is started?

Tags: Toshiba

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