Black screen on Windows 7

Original title: screen

I use an old Toshiba lap top w/windows 7 Home premium.  When I opened the lid, my screen is black (empty), no cursor, no nothing.  The fan works, the lights below the keyboard are enabled CD/DVD drive towers, etc.  What can I do?

Hello

Thank you for the update on the question and sorry for a delayed response.

The question might be if there is a file system corruption. So I would say that you want to run auto repair before you reinstall the operating system. To perform the task, I suggest you to try the steps below and see if it helps.

Method 1

When you use the recovery (Windows RE) environment to resolve startup problems, first try the Startup Repair option in the System Recovery Options dialog box. If this does not resolve the problem, or if you have additional problems manually, use the Bootrec.exe tool.

Because you cannot start the computer, you may need to create a bootable Windows installation media, and then do an auto repair, and if this does not help then you try to restore your computer to the previous date.

Note: When you use system restore to restore the computer to a previous state, the programs and updates that you have installed are removed.

If you are using Windows 7 then the link provided below might help you to download and create installation media.

Download Windows 7 Disk Images (ISO files)

Method 2

Try to rebuild the BCD by using the Bootrec.exe tool.

To run the Bootrec.exe tool, you must start Windows RE. To do this, follow these steps:

1. place the Windows 7 installation disc in the disc drive, and then start the computer.

2. press a key when you are prompted. Select a language, a time, a currency, a keyboard or an input method, and then click Next.

3. click on repair your computer.

4. click on the operating system that you want to repair, and then click Next.

5. in the System Recovery Options dialog box, click command prompt.

6. type Bootrec.exe, and then press ENTER.

See the following link for more information:

How to use the Bootrec.exe tool in the Windows recovery environment to troubleshoot and repair startup issues in Windows

http://support.Microsoft.com/kb/927392

Keep us.

Kind regards

Tags: Windows

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