black screen after windows 8.1 update

Hello. I updated my laptop to windows 8 to 8.1 and when it restarted it shows just a black screen. I restarted the computer and has executed a HP diagnostic test and got this reading: failure of intelligent control, Id: product rlh2tk-6jx75x-mfgjw1 id - b 60, 603: d1e80ua #aba. Help, please!

lletram18 wrote:
Hello. I updated my laptop to windows 8 to 8.1 and when it restarted it shows just a black screen. I restarted the computer and has executed a HP diagnostic test and got this reading: failure of intelligent control, Id: product rlh2tk-6jx75x-mfgjw1 id - b 60, 603: d1e80ua #aba. Help, please!

Hello

It indicates that your hard drive is facing iminent failure / failed.

You need to replace the HARD drive, contact HP in your area for replacement, if you are covered by the warranty.

Please also read the following article:

Laptops HP - SMART disk error

Its recommended that you back up all your files, programs on an external HARD disk or disks.

If you have not created recovery disks yet, you can order a set of replacement recovery disks using the link below - it will reinstall the operating system, all required them drivers and almost all of the original software (the exception being often tests of MS Office).  They will also recreate all of the original scores, including the recovery Partition.

Order HP recovery disks.

Hope this solves your cpncern

Thank you

CLICK ON 'ACCEPT AS SOLUTION' TO HELP OTHERS WITH THE SAME PROBLEM *.

CLICK ON BRAVO IF YOU LIKE MY ANSWER *.

Tags: Notebooks

Similar Questions

  • Aspire R7 572 G having a black screen after windows update 8.1. What should I do

    Hi all

    IM wondering, anyone having this problem before, Im of the problems with this black screen after startup, it happened yesterday I think microsoft needs to have updated some drivers rendering my black screen after startup. Initially, I thought it was my SSD, but it turns out that I can't get into Safe Mode.

    I read more info on this problem related to the other PC and try the preferred method of 'disabling' drivers Intel GMA HD. It worked, however, this means that the main driver is now reduced to a graphics card video standard with vram limited.

    I tried to roll back and even redownloading and reinstalling the intel driver in version VGA_Intel_9.18.10.3215. The blackscreen after boot have yet taken place. I missed something?

    This is an old version of Intel drivers.

    Try this, after uninstalling the old pilot Intel:

    http://global-download.Acer.com/GDFiles/driver/VGA/VGA_Intel_10.18.10.3316_W81x64_A.zip?acerid=63519...

  • At the end of the factory restore, but black screen after "Windows has set up the computer.

    The model in question is VC863AA #UUW

    I want to get back the computer to the factory condition, so I rebooted and you press F11. Everything went exactly like this: http://support.hp.com/us-en/document/c00814731#N72 (chapter "Start a restore from the hard drive and the computer is off")...

    .. until step 10, which States:

    "The computer restarts and continues in the installation of Windows. Complete the configuration screens and wait until the computer finishes the installation program. "Then turn off the computer, reconnect all devices and turn on the computer.

    Yes, the computer restarts. She continues in the Windows installation (it says "medan windows konfigurerar datorn Vanta", which means roughly "Please wait while Windows configures the computer"). After that which was for about 5-10 minutes, the text disappears and the computer restarts by itself.

    After that, he gives a normal load Windows Vista bar and after that black screen. It seems to be a little bit alive but jammed somehow. If I let it be for several hours, he goes to the standby mode. If I wake up, he still won't. I can plug a USB another keyboard and he will make some access to hard drive (load a driver probably). I can press the sleep button and it will go into sleep mode. But if I press the power button / stop briefly, it will NOT stop.

    So finally, after several hours I forced to shut down (by pressing the power button / stop longer). When I start it, it goes back to behave as explained in the previous paragraph.

    If I press F8 during startup and select Safe mode, it goes in safe mode and I get dialogue indicating in Finnish:

    «Asenna Windows: Windows ei voi suorittaa vikasietotilassa asennusta.» See devam fenetresdans asennusta uudelleen tietokoneen kaynnistamalla. »

    Rough translation:

    "Installation of Windows: Windows cannot complete installation in safe mode." "You can continue the installation by restarting the computer.

    If I restart the computer, it goes back to the black screen after the windows loading bar.

    This suggests that there is something in the installation of Windows who jams it.

    I can install Windows Vista from a Vista DVD, but then I can't use the software included with the computer. (App States installation cannot install on a machine that is unauthorized, then of course they are looking for some OEM HP things.)

    Any suggestions on how to fix jam that continues with installing Recovery Windows or how to install the software on a normal Vista would be very appreciated.

    I solved the problem. Good thing I didn't order the restore disks, because that would not have solved the problem.

    I decided to post it because I don't know there will be others who have HP Pavilion Elite m9754sc and will have to face this problem of a black screen after the restoration.

    The fact is that the restore worked perfectly, but in this display card driver is buggy and it causes the screen to go black.

    I thought that what I installed fresh Vista which worked until I installed the driver from the recovery partition display. I tried VGA, outputs HDMI and DVI on the factory installed GeForce GT220 and none worked.

    A defective display driver should normally be no problem we could go in safe mode and fix it to the it. But as with the recovery goes to pre install state (ask what language to use etc.), safe mode does not work.

    So the solution is to unlock the display of the motherboard connectors and remove the factory installed GeForce GT220. Once the recovery and installation of Windows is finished using the graphics card integrated motherboards, you can reconnect the GeForce GT220 and get a updated driver with safe mode.

  • G62 b90 - ev: black screen after Windows loading

    Hello everyone, as you can see by the title I get black screen after loading of Windows at the same time as everything else works (hard drive of fans lights and sounds). I've tried several things, I read on troubleshooting thread, memory, diagnosis, diagnosis of hard drive, delete and change put the Rams, disconnect the battery and ac and keep the power button for 30secs hurry the ac without the battery but nothing. I also tried to use a monitor with hdmi cable but I get a blue screen when I try with the monitor. Also what happens during a format so I can't even through safe mode. IM really waiting for your answers and in the hope of a solution. Thanks in advance!

    Just because you use the key F11 to restore to factory does not mean that the recovery partition itself is not altered.

    Suggest you try instead the recovery discs or take it to the shop for advanced diagnostics.

  • Aspire 1810 t black screen after Windows 7 update

    For a month or so, after a updates Windows 7, the next time I turn on my Aspire 1810 t., I get a black screen.

    I refill 5 - 10 times play with various combinations of FN + F8, CTrl more Esc, etc. seem to rear brng.

    Is there a better solution?

    Read the Web to remove/replace the battery and made the tour?

  • Satellite C55-B5101 - black screen after Windows update

    Mobile received Christmas day (all new) Satellite C55-B5101, saves Windows update (formerly 8.1) by getting only now black screen... Not very in computers so if you know what please he dumb down for me! Thank you

    Hello.
    I'll post a similar problem with mine. Here is something I've read elsewhere that can solve yours.

    Unplug the cable from the main charger.
    Remove the battery if possible.
    Press and hold the power button for 1 minute.
    Leave battery and connect the cable.
    Turn on.

  • Vista - Error Code: 0XC000000D (black screen after the installation of update)

    Original title: blocked Vista patch

    Patch Vista landed on black screen

    message on the screen

    "0xc000000d" registry/40015/55341 (thing)

    It's the August updates, sorry I have no idea who would be KB. This is on a Dell Latitude D630 laptop. Auto repair did not work and States that there is in a slump.

    Any help in this would be very appreciated

    Hi RickL123,

    What is you receive the exact error message?

    Step 1: Disconnect all external devices (printers, scanner, USB (universal serial bus) readers, etc...) Except the keyboard and mouse and then start.

    If this solves the problem, then add back devices at a time until you discover the piece of hardware causing the issue.  Then get any drivers\software update for the device.

    Step 2: start the computer in last good known Configuration (and also in safe mode). To do this, follow the steps below:

    Access Advanced Startup menu options by turning on your computer and pressing the button F8 continuously until Windows starts. In the boot advanced options, select last good known Configuration-Safe Mode

    Startup options (including safe mode)

    http://Windows.Microsoft.com/en-us/Windows-Vista/advanced-startup-options-including-safe-mode

    Step 3: You can follow the steps mentioned in the article below, which deals with a similar question

     

    Your computer may freeze or it may restart to a black screen that has an 0xc0000034 error message after you install a service pack for Windows Vista

    http://support.Microsoft.com/kb/975484

    Important This section, method, or task contains steps that tell you how to modify the registry. However, serious problems can occur if you modify the registry incorrectly. Therefore, make sure that you proceed with caution. For added protection, back up the registry before you edit it. Then you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click on the number below to view the article in the Microsoft Knowledge Base:

    How to back up and restore the registry in Windows
    http://support.Microsoft.com/kb/322756/

    Thank you, and in what concerns:

    Ajay K

    Microsoft Answers Support Engineer

    Visit our Microsoft answers feedback Forum and let us know what you think.

  • NB100 implemented black screen after Windows (with bar)

    Hello
    I have laptop nb100.

    My Windows XP is not loading (learn how to Windows with screen bar, then it blocks black).

    I thought just re-intall Windows XP, so I tranfered my WinXP to .iso format and placed on my formatted USB (XP and .iso seem well).

    I changed my computer to boot from USB and f12 on start up and it goes to the USB port, no probs. Then, I get a black screen with these choices:

    1, text-mode Setup (flash start again after)
    2nd, continuous mode GUI installation, setup + 1 start windows
    ---> DEBUGGING Options. Try if you have the hal.dll error<>
    Debug the rdisk 1 2 boot partition
    Debug the rdisk 1 3 boot partition
    Debug the rdisk 1 4 boot partition
    Debug the rdisk 2 1 boot partition
    Debug the rdisk 2 2 boot partition
    Debug the 2 3 rdisk boot partition
    Debug the 2 4 rdisk boot partition

    Option: text-mode installation 1, (start to flash again after).
    kicks in a blue screen with the Windows installation
    wallpaper load some info
    then it crashes on Setup starts windows

    I have Win Xp SP2, was originally installed SP3, but can not find the drive (have to SP2 and 3) so I have Win XP SP2 through ISO then installed on usb (not sure if that is the question)

    All I want is to re - install the computer (no I have not re - install discs), so I thought it would be easier to re XP - install.

    Any assistance received very highly.

    Thanks in advance :)

    Hello

    > so I tranfered my WinXP in .iso format and put on my formatted USB key

    Sorry, man, but I did not understand how you have transferred it.

    I advise to get windows copy disk and USB drive to make a bootable usb drive to install windows.

    You can make a USB bootable in 2 ways:

    1. manually with the command prompts

    http://forums.computers.Toshiba-Europe.com/forums/thread.jspa?threadID=53324&TSTART=60

    2 automatically using programs such as WinSetupFromUSB or Novicorp WinToFlash

    http://myeeeguides.WordPress.com/2008/11/15/winsetupfromusb-install-Windows-XP-from-USB-flash-drive/

  • Satellite L350D - 11K: black screen after downloading the Tempro updates

    Hi Forum,

    yesterday, I admitted Tempro download several updates on my satellite L350D - 11K.
    During the last update, it was an update of the firmware, the system crashed, and it no longer starts.

    After removing the battery, the system starts up, but now it has a black screen and I don't know what to do.
    Pressing any key F doesn't show any results and I have no recovery CD.

    Does anyone have an idea what to do?

    Thxxx in advance

    Hello

    I don't know why it happened, but if the short workaround solution posted by boarder will not help, so I see good opportunities to contact the ASP in your country for assistance.

    > During the last update, it was an update of the firmware, the system crashed, and it no longer starts.
    You're talking about the firmware update
    Maybe it was a BIOS update which failed and so the laptop will not start again
    As already said in this case that only the ASP technician could help you.

  • Windows Vista does not boot, black screen after "windows loading files...". »

    I have a laptop HP Pavilion dv2000, it came with windows vista, so I don't have a boot disk. When I try to start it, it will say "windows loading files...". "with a bar, once the bar is loaded it will say microsoft Corp. (with the copyright symbol) and another bar with a bar made up of three small bars of loading through it, once that is done, it will show a black screen. I have installed recent updates and I can't access the restore mode or security system.

    Hello

    The possible fix is the same that you can not boot the system currently.

    You need to make a computer repair/restore on another disc, borrow a friends Windows disk.
    or buy one from the manufacturer of the system. See the methods in BOLD above which also shows how
    a repair/recovery disk which is bootable.

    It may not be repairable by a user and the help of a real store of the computer (no leeks and peaks at)
    a BestBuy or other BigBox stores) or Support from HP is required.

    Rob Brown - MS MVP - Windows Desktop Experience: Bike - Mark Twain said it right.

  • black screen after windows startup

    Hello

    I have hp g62 after windows startup, I got a black screen then I restart the pc in safe mode and then disable the graphics card can always turn off restarting the pc, it works but the graphics card
    Please help me for this problem.

    Hi ridha_bargaoui,

    Would you try to install the driver from the HP site and not the BOF the ATI Mobility site.

    Here is the link to the drivers PC laptop G62-b18SA, for the recommended drivers for your system.

    When I look at the spécifciations for your system, if shows that you have an Intel graphics card. HP G62-b18SA Notebook PC product specifications

    Once the page is displayed. Click on graphics and download and install the driver Intel.

    Failure then I suggest you do a recovery to factory.   Performing a recovery of system HP (Windows 7)

    You will receive a prompt during this process, to back up your personal files to avoid data loss. If you did not recently, I suggest you only do one now.

    Restore files that have been supported to the top using HP Recovery Manager (Windows 7)

    I hope this helps.

  • Impossible to do a clean install on a Partitioned drive C - the screen of the Machine is a "black screen" after Microsoft NVidia driver updated optional; Cannot roll back.

    Some time before, Microsoft had an optional update for the NVidia graphics driver on a 32-bit F3V ASUS laptop.

    Prior to that, everything worked perfectly. The only problem was with this 'bad' optional driver update that was installed once before; and got the black screen, but managed to make it back this time.

    The machine has two partitions; both have a defined password.

    I lost the password to one of them and have no backup.

    Until the black screen, antivirus updates have been updated.

    The equipment works properly.

    Other than a slight overheating issue while games graphics w/3D acceleration (83 degrees Celsius), the machine works pretty much perfectly.

    The machine display perfectly in safe mode.

    Done the following:

    (1) roll back; has failed because the regular (important) Windows Update has not created a restore point * and * previous restore points had been erased.

    (2) the Startup Repair (without and then with the Windows 7 installation disc). Message says "unable to repair.

    (3) w/installer disk, went to the command line as an administrator, tried to format c: received message "there is not enough space on this partition. Please allocate more space, and then try again. "

    (4) boot safe mode with network, downloaded and successfully installed the updates of the NVidia - graphics driver and still have the black screen to normal startup.

    Went 5) for computer management and cleanmgr without success.

    I'm almost ready to consider a shop.

    If you have compatible hardware and your computer still stops responding, disable any unnecessary material. Remove (USB) universal serial bus devices. Remove or disable network cards, sound cards and cards of the series; and then restart the installation.

    Try the following

    Boot from the Windows 7 DVD

    Click Install now

    Accept the license agreement

    When the option is displayed to select a type of installation, click (Custom advanced)

    Press SHIFT + F10 from your keyboard

    type the following commands

    DISKPART

    Press enter

    the list volume

    Next, you select the volume where you want to install Windows 7

    Type: select disk #.

    # represents the number of the volume

    Type: clean

    convert mbr

    create the primary partition

    assets

    format fs = ntfs quick

    output

    output

  • Black screen after Windows Update 8.1 in Dell Inspiron 15R 5537

    Hi guys,.

    Hello, I have updated my Dell Inspiron 15R laptop 5537 Windows 8 Pro to Windows Pro 8.1 by using the Application Store.

    After a wait of nearly 6 hours, update has been made and after the installation of Windows, display was black, cursor blinking... I checked in the Microsoft Web site, and I found that not only me and a lot of Dell customers are facing the same question. I luckily managed to start in safe mode and I uninstalled both of my video drivers and I'm back to my windows 8.1. After that I updated my video drivers as shown in the link below, always my screen turns off. If I had no other choice than the reset my pc to windows 8 pro.

    Driver video link: http://www.dell.com/support/drivers/us/en/19/DriverDetails/Product/inspiron-15r-5537?driverId=PWTRP&osCode=W864&fileId=3287401962&languageCode=en&categoryId=VI

    When I was checking for the latest version of the driver for Intel Graphics & AMD Radeon that supports windows 8.1, I am able to find a driver on the dell Web site.

    http://www.Dell.com/support/drivers/SG/en/sgdhs1/DriverDetails/product/Inspiron-17R-5737?driverId=6GGGM why it is not being updated in the list of corresponding product drivers... In fact I think that it is the fix. I'm not sure.

    If one has updated and I need technical support dell for this

    Hi guys,.

    After much research, I understand that is the problem because of the Intel video driver. There is a beta Intel video driver package that supports Windows 8.1. Try this update package and display your results. As I've already restored to windows 8. It will take at least 4 to 6 hours to update me the State. The link below is for Dell Inspiron 15R 5537 model.

    http://FTP.Dell.com/published/pages/Inspiron-15R-5537.html and install Intel HD Graphics Driver ver 10.18.10.3308 4400. You must follow the link because this driver is not yet downloaded in Dell drivers & downloads (referred in Dell Post)

  • frozen computer and now it is black screen after Windows Update

    My computer automatically starts an update of Windows today and it has been locked or frozen for 2 hours. All I have now is a white screen. What should I do?

    (written on my iPad that works)

    Crashes Windows or freezes
    http://support.Microsoft.com/kb/2681286

  • Cannot adjust the brightness of the screen after Windows 8.1 update

    Hello

    After you have installed Windows 8.1, I can't adjust the brightness of the screen more.  I checked and updated all the drivers and nothing helped.  There used to be a brightness slider in the control panel in the power settings.  It's over now.  I've looked everywhere for a solution, but I can't seem to find it.  Any help would be greatly appreciated.

    Here are the specs of my computer:

    HP Pavilion 23-F213W Smart Touch

    Windows 8.1

    Thank you

    Many All in One computers are able to use HP MyDisplay in this http://www.portrait.com/dtune/hpc/enu/index.htmlplace.  There is a list of maps videos supported on this page and should help to restore the video controls setting.

Maybe you are looking for

  • How to filter messages on MCB2300 CAN?

    I have an app that gives me that a stack overflow error too CAN traffic.  I only need to follow a single message, and if I have only one message on the bus, it works well.  As soon as I add the other messages on the bus, I get the error, so I thought

  • How to find valid cases in the truth table?

    Hello I am using a truth table to select the next case in my state machine. The number of possible cases is 256 with a set of 8 input of Boolean values. The following is a generic example. Obviously, I don't need the conditions of passage, but how to

  • Windows 7 will not update

    My toshiba windows 7 continues to try to update, get to 68%, then comes back.  I can't do something... off, open in safe mode, so I can use it.  It is only 18 months old has been in stock 8 months.  It doesn't help.  Can I recover?  or go buy another

  • My hotmail "broken

    My hotmail screen comes up and when I go in the box it opens the first page but the hourglass will not go away, nor, it let me open mail or send an e-mail. ???

  • Create() new vs?

    Is there a difference between the creation of things in different ways: navigationPane = NavigationPane:: create(); navigationPane = new NavigationPane();