BlackBerry 10 cannot delete the email account (unauthenticated) / cannot authenticate the email account with different servers SMTP and IMAP (a gmail)

After updating the OS on my last night in 10.1.0.4181 Z10 (software) / 4633 (OS), all my accounts set up asked for credentials must be verified. Looks like now that it uses some sort of mechanism of OAuth - worked well for my Gmail accounts with two-factor auth.

One of my accounts that I have Gmail as IMAP server (using a regular gmail.com account), but another SMTP server, with the address on a different domain. I use Gmail as my email client, basically.

After the upgrade, I am prompted to authenticate, but at some point, someone on my domain set up Google Apps. Has never been for nothing. I wonder to enter * that * password via Google. I don't, and this is NOT the account that I'm trying to connect. (I want a server with user name [email protected] gmail.com IMAP and SMTP [email protected]).

So I'm stuck... can not authenticate.

Even worse: Also, I can not delete the account! Delete option is not available until after you have again authenticated. Because I can not delete the account, I can't try to add it again separately - I get an error indicating that the account is already configured.

All options except wait for the next update of OS or do a wipe/restore?

(Wipe/restore is really not an option for me, it takes several hours, and the last time I was forced to restore, I lost a good amount of data that I then had to enter manually in restoring to my old 9790 and then it tapping on my Z10.) Not to take this risk again).

Try this:

Open an e-mail account with the same account information and email address, but as a pop account to synchronize the account. Both accounts now appear in a new sub-account. Now you can remove the two accounts together. It worked for me...

Tags: BlackBerry Smartphones

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