BlackBerry 8130 smartphones & VistaSP1 & Desktop Manager 4.3 AHHHHHHH

I got a new 8130 with Desktop Manager 4.3 on Vista SP1

DM 4.3 has been installed AFTER SP1

Everything is beautiful sync of contacts, synchronize messages, calandar... not very good.

It syncs calandar once, then when you close the Manager Office it crashes and it will again and again and again.

I don't know how to solve this problem, its strange... I suspect its something to do with the crash of the DM.

Anyone else have similar problems? even with any version of DM or Vista also?

So, this does not work, and I found myself on a different board where I found the answer... it's a bug of software known with DM since 12/07.  This happens when you have multiple addresses email set up on your phone.  It can work very well for the weeks/months, then one day it is.  It can happen to anyone is your provider.  RIM has yet to set the sofware issue (unless the Altel.81 fixed it...).  As a result of him having "multiple calendars" and a single rear sync to Outlook.  The only way to solve the problem was as follows:

(a) make sure Outlook is COMPLETELY up-to-date. Manually enter the calendar items on the BB that no synchronized to Outlook.

(b) on your BB, look at the calendar > Options > and you will see the different available calendars. Back to the main calendar page and press Menu and you can view the calendars of each e-mail profile. Decide which e-mail profile you want your calendar entries to reside in virtue, and that is your main email address for this.

(c) go to Options > Advanced > Service books. Highlight on AND remove references to addresses other than your MAIN e-mail address e-mail.

(d) go to Options > advanced > default Services and make sure that ONLY a primary email you wish to figure in the list.

(e) now connect your BB to your PC via USB and launch Desktop Manager.

(f) now with your Outlook completely updated manually, follow these steps:
1. connect your BB via USB to your PC and Open Desktop Manager on your PC.
2. open Backup/Restore > advanced.
3. in Advanced Options, you will see a split pane screen. You will not see anything in the left pane. In the right pane will be databases currently on your handheld.
4. turn highlight on the side right your address book database (OR the calendar of your database), and then click the button CLEAR at the bottom of this screen.
5. once it is finished, close the window of backup/restore and check the device to ensure that the address book (or calendar) is properly empty.
6. now, re - sync the contacts (or calendar information) Outlook (or your database) and you should be set to go.

(g) with all this than complete and your calendar appearing in BB... Remove the battery on your BB (lit) and restart the BB. This should return the Service directories for other e-mail addresses that you had deleted earlier. If you find after an hour they do not return, return service from your provider directories BIS site.

(h) return to Options > Advanced > default Services and make sure that your email address is always e-mail by default. You want to leave your main display on the screen and save.

I hope that it might help other people.  It comes on all the calendar synchronization issues relating to this question being (except obvious as user problems do not synchronize all appointments).

Thanks for your time yesterday.

Tags: BlackBerry Smartphones

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