Smartphones blackBerry desperately need help: Desktop Manager, Media Sync

Hi guys,.

I am desperate for help. I have read through the Help menu and was functional on all night without success.

Last night I installed the Desktop Manager from the CD that came with my 8310 and I also downloaded and installed the Media Sync application on the Blackberry website. Subsequently, I decided to download OS 4.5 since my curve runs only 4.2.

I connected my Blackberry via USB and noticed that as soon as I do this, I can click is no longer on the Desktop Manager. I looked in the Office Manager in my system tray and confirmed that it "was still working", as well as in my task manager which revealed that he was still in the market.

Possibly by a moat, I managed to get the Application Manager to work and tried to install OS 4.5. I heard that it takes a while, so I left it all night with my computer expecting to come back in the morning. When I go back to him, it was still in the phase of 'back-up device', but no progress in the progress bar. Looking at my curve revealed my usual home screen. As my button cancel in the request was not clickable, I had to unplug and put an end to the program using the Task Manager.

I restarted the computer and I tried to start the Desktop Manager and plug in the unit. The Director of office prompted me for my password, I entered, and he said that it was a link on the blackberry and the Desktop Manager. I tried to click on the different options (Application Manager, Media Manager, etc.) but found that they were not clickable. Nothing happens when I click on them. I tried to look at the connection in the Options, but found that I can't click on that.

I decided to try the next Media Sync. I opened Media Sync and put my password. After that I put my password, it says that it cannot connect to the device, please try again. I click Retry, nothing.

I will go back to the Desktop Manager, unplug the blackberry, click Application Manager (as it is the only way I can make it work) and plug the blackberry again after that the Application Manager has started to work. I try to start the installation of the OS 4.5.

He starts it connects to device stage, then stops and says that he "cannot connect to the device. You will need to enter a password on the device. ». No password box appears, and the screen of my blackberry only said that it is connected to the computer.

I've included some shots of what's going on.

Media sync

Application Manager

Director of office

BlackBerry

Please note that the Blackberry is the display that it is connected to the computer, but the Desktop Manager now says it is not.

Questions

For the screencapture above, please note how the Desktop Manager now says that the device is connected, but the same result can be shown with the Media Sync.

The problem is now resolved, but I do not know why.

Two days ago, I installed and then decided to uninstall Facebook. I downloaded the latest version of the Desktop Manager, once again, and when I plugged in my phone, it worked. I have tried since then with the same results.

I'm really happy about it! But I still don't know what happened, or if the installation of Facebook had nothing to do with it.

Tags: BlackBerry Smartphones

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