BlackBerry 8820 Blackberry Smartphones is missing its icon "e-mail setup".

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• BlackBerry Smartphones frozen "missed call" icon-HELP!

  I can not get rid of an icon "missed calls". I deleted all call logs and took out the battery, and so far nothing has worked. I don't want to remove the software and reinstall it, but if I have to I guess I will.

  Hello

  Did you delete the logs of calls using your device or Desktop Manager. If you haven't tried the Desktop Manager option, you can try to simply remove the call logs database by using the backup and restore and then click Advanced. Then scroll down to the phone call logs, then it empty. The advanced option came handy when I wanted to erase all my calendar entries.

• BlackBerry Smartphone Message missing notification icons.

  I've updated to a torch which has OS 6 on a curve running OS 4.5. The new OS seems to have changed the way new message are notified.

  Previously, when an e-mail or an sms has been received a sound and/or LED would pass, depending on settings. In addition, letters or sms mailbox icon would have a small red indicator which remained until the email or sms has been read. This means that if you missed the actual notification that you could always tell instantly there is unread emails.

  The torch that these red flags occur only when the message arrives so if you miss the notification, the only way to know if there is unread mail is to open the box. If this is due to the new operating system, it's a real setback by RIM.

  However, I can't believe THAT RIM would be so stupid, so there must be a setting I need to change, even if I'm not. How can I get the icon to display unread messages?

  I'll try that. Thanks for your advice.

• BlackBerry Smartphones BB App World icon missing

  Icon of BB App World missing after upgrade to 4.0.0.63 running OS 6.0.0.415 on my BlackBerry Curve 9330 of Credo Mobile. Update was BB App World and live. Check the hidden icons. BB App World icon not found. Downloaded BB App World and installed. BB Desktop Software installed App World Watch. Still no icon. Phone says no update of the OS's available.

  More precisely, this:
  On BalckBerry OS versions prior to 6.0.0.706 and the AppWorld icon is not visible, please download the BalckBerry AppWorld veriosn 4.0.0.55 installation.
  Open the BlackBerry browser on the BlackBerry smartphone.
  Open the BlackBerry browser on the BlackBerry smartphone.
  Go to http://mobileapps.blackberry.com/devicesoftware/entry.do?code=appworld3
  After downloading, please reboot your BlackBerry smartphone when you are prompted.
  Check that BlackBerry App World is located on the home screen.

• Records of blackBerry Smartphones / suddenly missing icons

  I don't know exactly how to describe it - I just a few hours ago.  But I turned it and turn it back on and I received a message (several in fact) on the detected errors.  The only option was to say 'ok '.  Now, I have a few icons (browser is one) missing and my e-mail folders are not accessible, but they are there because I tried to add again email accounts and they are already there.

  my camera photo and video icons/folders also are missing.

  example of error message (it just popped up again)

  untrapped exception:

  application

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  and my only choice is 'ok '.

  I got it fixed!  I removed and reinserted the battery.

• BlackBerry Smartphones BB app world icon is absent and cannot use the internet

  Good afternoon.

  Can someone help me please.

  I have the Bold 9780.

  I've updated the bb app world and the icon is missing.

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  Help, please.

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  Article ID: KB29422 BlackBerry App World icon is missing after upgrade to BlackBerry App World 4.0.0.63 to 4.0.0.65

  The BlackBerry OS 6 versions prior to 6.0.0.706 and global icon is not visible, please download and install the BlackBerry App World 4.0.0.55.

  1. Open the BlackBerry browser on the BlackBerry smartphone.
  2. Go to http://mobileapps.blackberry.com/devicesoftware/entry.do?code=appworld3
  3. After downloading, please reboot your BlackBerry smartphone when you are prompted.
  4. Check that BlackBerry App World is located on the home screen.

• BlackBerry smartphones I want to restore the mail that is missing!

  Hello

  Help me!

  I want to restore the mail which is missing, because I did not know that after the passage of 30 days, email is eliminated.

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  I use BB to the Japan.

  I visited a few special restoration contractor, but I can't find anything.

  I am involved because I wonder that there may be some methods.

  (I forgot to get back to the top)

  Hey sakimono21,

  Welcome to the community of BlackBerry Support Forums.

  Thanks for the question.

  My apologies, without a backup there will not be a way to restore e-mails.  You have e-mail messages saved on your computer or your webmail?  If you do, you can send to yourself and they will be received on the BlackBerry smartphone.

  Let me know if you have any other questions.

  See you soon.

• BlackBerry Smartphones Cant see the ICON for the installed App

  Hi, I use 9800 (torch 1) and I installed BB App world on the handset of, but not be able to see its icon.

  so far, I have tried

  -Turned off and rebooted several times - Zero result

  Re-installed new - zero results

  Please let me is another way to sort.

  Hi mihirvisaria

  That's great...! I think that you had to wait and hope that a newer version with all the patches will be released soon. But this version also lets you take advantage of all the features of the App World so far with this version of the App World

  Prince

  ____________________________________________________________________________

  Click 'Like' If you want to thank someone.

  If problem resolves mark message (s) as a 'Solution', so that others can use.

• BlackBerry Smartphones Ringtones and removing icons

  I have problems to download ringtones to my 8330. It says hit download but my menu on the phone does not give me this option. Also, I want to delete Facebook from my phone. How do I do that?

  Show all of the icons on your screen, select Hide key facebook and menu.

  I created two folders on mine, I do not use a dock icons, the other is icons of mail,

  You can try this!

  If this answers your questions, please adjust the thread by using the options on the right.

  Thank you

• BlackBerry Smartphones how I respond to e-mail

  If someone sends me an email and I hit the reply button, I'm allowed to type my response, but the only choice I have when I want to send, "Save draft" or DELETE.  When I read the FAQ, it indicated that I must go to the individual name who sent me email, hit dial and then send.   Before resetting and updated my BB software, I could answer without problem.  Is there a setting I'm missing somewhere?   Chuck

  Hello and welcome to the community!

  I suggest the following, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message to your BB to come...) Please wait for this before moving on to the next step):

  (1) registry HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network

  (2) remove and return Service directories

  • KB05000 Remove the maintenance book for the BlackBerry Internet Service email account in the BlackBerry smartphone
  • KB02830 Send the directories for the BlackBerry Internet Service

  (3) restart to take batt

  • Each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  I hope that will move things again for you! If not, then you should try remove and re-add your BIS lines for these accounts.

• BlackBerry Smartphones cannot send or receive e-mails on my blackberry curve 9320

  Hi, for the last 2 days that I couldn't send or receive e-mail on my phone, I contacted vodafone and they were not able to help. I would also add that when I click on OPTIONS - SECURITY - the SECURITY STATE INFORMATION my 4 email accounts appear, could be the problem, please help if you have a soloution.

  Kind regards

  Hello and welcome to the community!

  With a strong carrier network (for example, not only WiFi), I suggest the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message from your BB... Please wait just before moving on to the next step):

  1) register HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network
  • Please wait a 'registration' message reach your Messages application

  2) Remove and return Service books

  • KB05000 Remove the maintenance book for the BlackBerry Internet Service email account in the BlackBerry smartphone
  • If you do not have access CMIME, continue deleting
  • KB02830 Send the directories for the BlackBerry Internet Service
  • Please wait "the Activation' Messages, one per already configured e-mail account, arrive in your Messages. If you have not already configured email accounts, please wait 1 hour.

  3) restart

  • With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes.
  • See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  I hope that will move things again for you! If not, then you should try remove and re-add your configurations for the relevant accounts. Otherwise, you should contact your mobile provider to support formal... consider that you pay for your services and official support and now they seem not to be to deliver. They have even the power to escalate your case officially until BlackBerry if they can't solve it, but you have does them not you fob off the coast with things like "it seems" good on our end... they are responsible for the provision of services to you, you pay for it.

  Good luck!

• Smartphones from blackBerry Torch 9850, cannot open the e-mail setup application

  Now that I have my "brick" problem solved, I can't configure my email.

  Hello and welcome to the community!

  I suggest the following, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message to your BB to come...) Please wait for this before moving on to the next step):

  (1) registry HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network

  (2) remove and return Service directories

  • KB05000 Remove the maintenance book for the BlackBerry Internet Service email account in the BlackBerry smartphone
  • KB02830 Send the directories for the BlackBerry Internet Service

  (3) restart to take batt

  • Each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  I hope that will move things again for you! If this isn't the case, then you may need to provide some clarification... as exactly what is happening. Your subject line you could not open the e-mail setup application, but the body of your message says that you were unable to set up your email address (which could imply that you could open the configuration of the e-mail application, but it cannot configure the email)... subtle, but the details are what help us help you.

  Good luck and let us know!

• BlackBerry Smartphones Messages folder displays only e-mails not SMS messages.

  Hello, I just changed a Pearl to a Curve 8900 and I'm having a bit of trouble getting the same functuionality.

  My messages folder only shows emails I sent and received and not SMS or MMS messages that I've sent and received.  This means that when I receive a TEXT Message, I have to go in the main Blackberry screen and highlight the icon 'SMS and MMS' but I think I should be able to access the SMS messages sent/received from the "Messages" icon on the home screen.  I can create the "Messages" icon SMS messages, but they do not stay there after that that they were sent.

  I could have explained this poorly, but any help would be popular.  The only thing I did to try a fix is pull on the battery, to no avail.

  Thank you

  Hi and welcome to the forums!

  On the Blackberry go to the queue main, menu, options, general, options.

  Scroll to SMS and Email in the boxes, select handset. Now SMS will appear in the main queue

  (You have described very well!)

  Thank you

  Bifocals

• Icon blackBerry Smartphones BBM missing after the update. need help ASAP please

  Hi I'm using a bb bold 9780 and my bbm is 5.0.1.45 and when I tried to update, it hangs whenever he finishes the installation. And when I got tired of a battery pull, my bbm icon is missing. No idea how to solve this problem? Could really use some help here cos its pretty impt. Thanks in advance

  Hi aaron1212,

  If running above doesn't solve the problem then try this link for installing BBM:http://mobileapps.blackberry.com/devicesoftware/entry.do?code=bbm6

• BlackBerry Smartphones installation Internet email icon is missing from my 8310

  Installation Internet E-mail is missing from my 8310

  I wouldn't need BIS right >?

  ~ ~ ~ my phone is a piece of shit and I had it replaced, I had to use an old backup of the Desktop Manager, and now I have 3 different e-mail accounts, send a habit, one old emails from March ' 09, and the other he's there looking stupid... so what I would do is remove my email (yahoo), then add it back, but in general the icon I want is missing

  Please help, looks like phone support for RIM's day

  Soory so seem to be a noob, but I've looked everywhere

  Hi and welcome to the Forums!

  BIS and the icon you're looking for are the same thing - BIS is the service offered by your operator, which allows driving between your email accounts (Yahoo, GMail, etc.) and your BB. The icon you're looking for is the interface to the level of the device to BIS. There are other interfaces as well, for example from a web browser for PC:

  http://www.BlackBerryFAQ.com/index.php/Where_can_I_log_into_my_BIS_account%3F

  See this demo for device-specific information on access to the configuration application and configuring e-mail BIS:

  http://NA.BlackBerry.com/eng/support/blackberry101/Setup.jsp#tab_tab_email

  Now, what you may also face lies in the fact that you have changed the devices... each BB has a unique PIN, that is bound BIS account to your carrier. If they don't move your old BB to the new, then this might explain things... you can contact your operator for assistance with your BIS account - they (no RIM) control this account and the service.

  Hope that helps... give a little of this a try and let us know now.