BlackBerry blackBerry Q5 Q5 (SQR100-2) problem with unlocking using BBID

Brief description:

I did a reset to the factory settings on my BB and now when trying to turn it on it asks me a BBID and the password that is used to configure the device originally. (Of course I don't remember which). Several password resets and turning off the blackberry protection does not work.

Longer description:

1. I had my for a few months, at some point he began to show me info that some applications need to connect to BlackBerry ID.

2. because I forgot the BBID I tried reset the BB level pass, he said that my email is not recognized in the system.

3 tried to reset the level Web page BBID and it showed all right, but I was able to log-in at BBID via a BB device.

4. I have reset the device to factory settings and turned on. He asked my BBID/pass - last pass reset did not work. I received a message that I need to provide BBID/pass that was used when I set up my camera for the first time.

5 tried to reset and turn off the anti-theft protection with no luck

6. I deleted my account BBID and created again with the same name.

7. same question all over again and again.

Does anyone have an idea how to be able to fix this?

Thanks in advance.

When you reset (delete) your BBID it gives you a big warning that any device using this BBID will be rendered useless if you reset the BBID.  Your device is now permanently in brick.

The only option is to contact your point of sale and tell them that your device has hired against theft.  There is no way for you to reset it.  It must be replaced or unlocked by BlackBerry.

Tags: BlackBerry Smartphones

Similar Questions

  • BlackBerry Q10 Q10 SQN - 3 problem with sms!

    Hello bb,.

    Dear bb, I need your help... I have problem with Deliver text messages

    When I will write an SMS so no problem post but does not...

    -with my service provider is not a problem (Slovak telekom)

    -with the other service provider where to send a text message is not a problem (O2, Slovakia)

    -J' have test give my SIM card to another phone with android and there isn´t system no problem (Sony Xperia mini pro)

    Problems is the only software in my Q10 I know that 100%. When I use original the last 10.3.1.1779 link bb os so I have this problem with sms, but when I give for example the version 10.2.1.3175 of the software from this page: http://supportforums.blackberry.com/t5/BlackBerry-10-OS-Device-Software/Upgrading-OS10-devices-using... so my problem is solved. In my mobile is all good, the sim card is unlocked and registered by the blacberry services...

    Can you help me pls bb, I want to use os 10.3 because is very fast and pleasant

    Thank you

    First of all, there is no "official" AutoLoaders Automatic chargers are 100% unofficial methodology... but (with the exception of the ' leaks') they are built from the officially released OS components. Therefore, as long as the creator of the autoloader is a) reliable and b) is not an error (be gentle, because they are human too), then the autoloader should be quite safe.

    Here's a great archive (IMHO) of automatic Chargers:

    The link at the top of the first post of this thread is a great repository of Autoloaders... and the source is one that I consider to be very reliable.

    Good luck!

  • BlackBerry Q10 has a few problems with my Q10

    Overall I am very happy with the camera. It is the first time I use a BlackBerry and I will recommend it to my friends.

    There are a few things I have problems with.

    1. is there a way to define the screen should stay awake indefinitely?

    2. I'm putting some of my messages in the form of priority messages Hub but when I tap down on the question, I do not get the choice of set as priority Hub. I remember being able to do previously, this changed on the last update?

    Thank you

    International search report

    Thanks Negrabella for trying to help me.

    Yes my phone is up to date just updated this week.

    Finally, I have relised that I should just try to restart the phone and of course the problem solved itself.

    I'm always looking for a way to be able to disable the screen lock. y at - it all the apps out there that can do this?

    Thank you

  • BlackBerry smartphones 'there is a problem with Blackberry App World. Please try again. »

    Whenever I try to download whatever app world or click on my world, he always says 'there is a problem with the Blackberry App World. Please try again. "I can't download apps because of this, and I have consulted with my carrier in this respect. They said I should be able to access the universe of the app by wifi since I'm subscribed to a data plan Blackberry (BBM). They don't know what to do with my problem anymore. Everything else works except the app world. Help, please. BTW, I'm trying to access the app through a mobile internet captive universe. That this has something to do with it?

    Hi trishthestranger

    Please uninstall AppWorld options > device > application management.

    Scroll down to BlackBerry AppWorld > delete.

    or KB10040 : how to view or delete the application installed on a blackberry smartphone

    Perform a restart on the BlackBerry this way: with the phone smart BlackBerry turned on, remove the battery for a min. and then reinsert the battery of waiting until it reboot.

    Now, since your browser BB go to thewww.blackberry.com/appworld and install again.

    After installation go to app world and see if you are able to download on a PC, you can also try to scan the barcode of this application, it will request a download link on your device. Please try it and let us know. But like I said try to download Over the Air.

    Prince

    Click 'Like' If you want to thank someone.

    If problem resolves mark message (s) as a 'Solution', so that others can use.

  • Problems with unlocking blackBerry Smartphones

    Hello, I have problems with my Blackberry Storm (Verizon). I got an unlock code and followed the instructions correctly, and he said that the code has been accepted. I put in my China Mobile SIM card, and sometimes it will fit and work properly (at the top and 'edge' under the signal bars, said CHINA MOBILE), other times it won't (go see just travelling triangle and '1 X' under the signal bars). Maybe nobody knows what could be the problem? Both times he will read the same info under 'Status' and 'SIM card' in the Options on the phone.

    Thanks for any help!

    I can tell you this...

    1 X is CDMA

    and

    Edge is GSM

    If you pass (correctly or incorrectly) in both directions between the signals. IN the management of connections > Mobile network > network technology, you can choose one or the other, why not try only GSM or 1XEV for awhile and see how it locked to one or the other.

  • BlackBerry Smartphones Cust is having problems with Blackberry App world. BB App...

    Cust is having problems with Blackberry App world. BB App World says it has changed its device pin code too many times (exceeded pin code changes) and leaves him not download applications more

    Hello!

    Your request should be sent as follows. Go to this address:

    and complete the form. Use, in the "Please select a component:"on the ground, AppWorld billing/payment selection. " Don't forget to also include the reason why you have exceeded your maximum eligible PIN associations to AppWorld (for example, several RMA, warranty replacement, etc..).

    If this does not work, then please come back on these forums (http://supportforums.blackberry.com/rim/) and create an account so that we can provide direct assistance.

    See you soon!

  • Problem with Hotmail using Firefox

    First of all, I am aware that this problem has happened to other people. They have different levels of success with different solutions. Thing is, at this moment, none of them work for me.

    I have Firefox 12.0 and starting yesterday I can access my Hotmail account, no problem, but it does not save the clicks in the e-mail domain. I can sort of browsing around, but I can't read emails; I can't send e-mail messages; and I end up having to use Internet Explorer.

    It's happened before, a couple of months. At the time, what worked was using Hotmail with an HTTPS connection. Worked like a charm.

    Now, it does not work. Neither clear cache my story or my cookies. Neither fact restart Firefox in safe mode, i.e. with all disabled add-ons. So I'm at the end of my rope, because nobody seems to have any other advice.

    The only thing I can think of who might be involved was running an MicrosoftFixIt program, which sets out what seems to be a recurring error for many users (sometimes Windows Update would list not updated). I did a couple of days, and yesterday I had this problem with Firefox. I had done once before, and well I'm not sure I * think * it is at the same time I got my first issue of Hotmail.

    Outside the info in troubleshooting information, all I have to add is that I use Windows 7 Ultimate.

    Any help would be appreciated. See you soon.

    the details of the system, you have presented that it seems you have the plugin pdf foxit reader on your system - it is known to cause problems with hotmail since firefox 12. Disable it in firefox > addons > plugins until there an update by foxit, which solves the problem

  • M45 S351 problems with scrolling using the touchpad

    I have some problems with scrolling with the touchpad. In some applications, like Mozilla Thunderbird, the touchpad scrolling does not at all! If I contact the right side of the touchpad by finger in Thunderbird, I see the label of Scroll on the screen, but no scrolling occurs. What is the problem? In Opera, I need to click on the browser page to 'activate' the touchpad scrolling and it also irritates cause in IE I do not have such problems: I have lunch just Explorer and scrolling of the works from the beginning... How to solve this problem?

    [Edited by: admin on August 29, 2006 06:52]

    Fix for that is unknown to me, but it turns out that the unit has been tested only with Microsoft products (Designed for Microsoft WXP label applied on the device) and not with other third-party software of the part. This function is not only an example. There are many of them. Please don t see this as a problem.

    On this path, I will not say that you MUST use just preinstalled stuff but there are many things that you have to live with.

    Perhaps someone else knows more about it.

    Good bye

  • Amazon Kindle on Surface - problem with highlighting using pen

    When I try to use the (original) stylus Surface Pro with Amazon 80% of the time when I select something in a book, the Surface Pro jumps as if by magic to a different page.  This problem is reproducible constantly and is not serious if the app or browser of the Kindle version.

    What is my pen?  I have yet another defective Surface Pro?

    Nothing but trouble with my Pro Surface.  This is my second.  I wish that Microsoft just give me a replacement Surface Pro 2 instead please.

    It overheated and now Kindle is not working properly.

    What a nuisance with this overpriced, overheating, is only partially functional hardware.

    Anyone else have this problem with Kindle on Surface Pro?

    Respectfully,.

    Joshua Lieder

    I got a tip from a friend who has a Surface and noted that the latest versions of the Amazon Kindle do not always work with the pen from the digitizer.  I downloaded a version of work much earlier of the Amazon Kindle, and everything seems to be better.  I go to work and struggle with this material.  I think my return period has spent too much anyway.  Sigh.

  • problem with the use of the model

    Hello

    I use Photoshop CC and all the time I have a problem with the help of veneer of reason. In fact, I can't use any template, because when I opened the window of boss, there is always this same situation-> window does not open properly /It is the visible part of the window and when I pressed on it do not bosses see / so I can't use any model - printscreen below :

    sample.jpg

    How can I solve this problem?

    Try resetting your preferences.

  • Problems with the use of the Tablet

    Flash Problem.PNG

    I have recently downloaded the new update, as well as restarted the trial. Whenever I try to use my tablet, he made a line and start the drawing at the end of it, as shown above. In addition, whenever something pops up, such as the box 'save or throw?', I can not click on one of the buttons because it will allow me, I had problems with this in my other trial as well. I would like to help solve these problems, thank you.

    Hi all

    The problem associated with the brush and the pencil drawing in Flash Professional CC 2015 configuration dual monitor with Wacom devices has been fixed in the latest update. Please update Flash Professional CC 2015 v15.0.1.179.

    Rgds,

    Mukesh

  • Problem with Script using New() to create a #Vectorshape

    Hello

    I'm having a problem with a movie in a movie script, I build and I can't understand why.

    The unique film script, developed by JC in 2004, is reproduced below. It works perfectly in a film in itself. But I need to integrate it into a sequence exists in which the other sprites and behaviour must co-exist.

    The problem I see is that George is created with the new command (can be seen in the message using window put George), but it won't allow attachment of gMem.regPoint, gMem.centerRegPointand so on. These errors any return.

    I would also be open to another solution to the problem. What I have to do is to create rectangles which represent a plan view of a roof on an underlying grid and then be able to slide and place other images on it (it's not a game for training purposes).

    I use MX2004 on a PC. Any help, greatly appreciated.

    Rod Wolford

    ------------------------------------------------------------------------------------------ --

    George overall, gCount, gNum, gLoc, gCreateVert, gMemNum

    on prepareMovie
    clearGlobals()
    _movie.puppetTempo (60)
    gCreateVert = False
    gMemNum = 5
    end

    on mouseDown
    If not (gCreateVert) then
    George = new (#vectorShape, Member gMemNum of castLib 1)
    gMemNum = gMemNum + 1
    gMem.regPoint = point (0,0)
    gMem.centerRegPoint = False
    gMem.closed = False
    gMem.antialias = True
    gMem.strokeWidth = 0.25
    gMem.strokeColor = rgb (0,0,0)
    gNum = getFreeChannel()
    channel (gNum) .makeScriptedSprite (George, point (0,0))
    Sprite (gNum) .encre = 36
    gCount = 0
    gCreateVert = True
    end if

    If gCreateVert then

    If the doubleClick may
    gCreateVert = False
    gCount = gCount - 1
    gMem.deleteVertex (gCount)
    gMem.closed = True
    gMem.fillMode = #solid
    gMem.fillColor = rgb (random (256) - 1, random (256) - 1, random (256) - 1)
    gFinished = True
    output
    end if

    gCount = gCount + 1
    gMem.addVertex (gCount, the mouseLoc)

    gCount = gCount + 1
    gMem.addVertex (gCount, the mouseLoc)
    gLoc = the mouseLoc

    end if

    end

    on enterFrame

    If gCreateVert then

    gMem.moveVertex (gCount, the mouseH - gLoc [1], the mouseV - gLoc [2])
    theLoc = (gMem.vertexList) [gCount] [1]

    If not (theLoc = the mouseLoc) then
    gMem.moveVertex (gCount, the mouseH - theLoc [1], the mouseV - theLoc [2])
    end if

    gLoc = the mouseLoc

    end if
    end

    on stopMovie
    theCount = castLib (1).member.count
    Repeat with i = 1 to theCount
    If the Member (i) game = #vectorShape then member (i) .erase)
    end repeat
    end

    on getFreeChannel

    Repeat with i = 1 to the lastChannel
    If sprite (i).member.type = #empty then
    aNum = i
    output of repetition
    end if
    end repeat

    return aNum

    end

    While I have not read any of your script, try to replace

    George = new (#vectorShape, Member gMemNum of castLib 1)

    with

    George = _movie.newMember (#vectorShape, Member gMemNum of castLib 1)

    It is possible that the film you want to integrate that into a script #movie with a #new Manager, who must have been typed as a script #parent

  • Major problem with transparency using Flash Player 11 on IE 9 with Intel HD graphics card

    There are some problems with Flash Player 11,0,1,152 with Intel HD graphics card when using Internet Explorer 9 with hardware acceleration enabled.

    Transparencies are not working!

    They appear just like the black areas on the page when wmode = "transparent".

    See my bug for details, test URL and screenshots.

    I logged a bug:

    https://bugs.Adobe.com/jira/browse/ASC-4370

    I've also seen a few similar posts:

    http://forums.Adobe.com/message/3992938

    http://forums.Adobe.com/message/3992736

    http://forums.Adobe.com/message/3992735

    To work around this problem, you can disable hardware acceleration in the settings of IE9 to prevent this, but performance is terrible and this is not a solution.

    Can someone from Adobe please tell me when this is likely to be resolved - this is a pretty catestrophic bug!

    Everyone knows this?

    Thank you

    Luke

    Transparency bug has been fixed in 11.1.102.55 to today release so please check if your problem still exists or resolved. It is useful if you update result on above bugs.

  • Eclipse Blackberry plug-in: "run as" problem with build.xml

    Hello

    I use windows 7 (32 bit), Eclipse 3.5 with the blackberry plugin.

    I created a very simple "helloworld" "TestBuild" blackberry project that uses build.xml to build. Here's buildRIM desciption I used in build.xml


      
    jdkhome = "C:\Program Files\Java\jdk1.6.0_20"
    DESTDIR = 'out '.
    output = "TestBuild.
    quiet = "false" >
       
       
    title = "TestBuild" vendor = 'abc '.
    version = "Version = 1.0" description = "My Test Build1"
    arguments = "" systemmodule = 'false' "
    runonstartup = "false" startuptier = "7".
    "RibbonPosition ="0"icon ="... /res/img/TestBuild.png ">
       
       
       
        
         
         
        

       

      
      
       
        
        
        
        
        
            
       

       
      
     

    By right click on build.xml, when I "Debug As"-> remote Java Application, everything works fine.

    However when I do "run as"--> Blackberry app man goes well and called the Simulator, but without the built application.

    In the end, I get this error:

    Packaging project TestBuild
    C:\eclipse\plugins\net.rim.ejde.componentpack5.0.0_5.0.0.25\components\bin\rapc.exe -quiet codename=deliverables\Standard\5.0.0\TestBuild deliverables\Standard\5.0.0\TestBuild.rapc -sourceroot=C:\Users\Shikha\workspace\TestBuild\src;C:\Users\Shikha\workspace\TestBuild\res -import=C:\eclipse\plugins\net.rim.ejde.componentpack5.0.0_5.0.0.25components\lib\net_rim_api.jar; C:\Users\Shikha\workspace\TestBuild\lib \bb-ant-tools.jar;C:\Users\Shikha\workspace\TestBuild\build.xml C:\Users\Shikha\workspace\TestBuild\bin
    
    I/O Error: error in opening zip file: C:\Users\Shikha\workspace\TestBuild\build.xml
    Packaging project TestBuild failed (took 1.327 seconds)
    

    Please help me!

    Hey thanks for your reply. Yes, indeed, I had added build.xml to build the access road. Thus, even when I have not used build.xml for building application, it still existed in the way of the construction and has caused the problem.

    works fine now.

    Thank you!

  • BlackBerry smartphones is this a problem with my Bold 9700 flash memory?

    A few annoying problems recently with my Bold 9700.

    First, my Blackberry has suddenly started to massively delete recent appointments in my calendar, which will attempt to remove them from my Outlook calendar when I synchronize the device to my laptop.  This has not happened before, and I checked to make sure that the schedule is set to never delete nominations, and it is set correctly.

    Second, my Blackberry App World application (both on the device and online) does not display one of my installed applications, except one, but they are all still on the device and working properly.  I'm 18 apps installed from BB App World, beyond the pre-installed applications on the device, which are less than 10 MB in total size.

    The reason I think that the problem could be linked to the internal flash memory is that whenever I want to install an application, I usually get a message indicating there is enough memory and I have to uninstall some other applications to free up space.  When I checked my memory earlier, he said that had less than 1 MB.  I restarted the machine and now it tells me there is 12.2 MB of available space, which always seems incredibly low for me since I installed only about 10 MB of my own applications.  So, I delete the file all attachments of the device and do not keep e-mail on the device beyond 30 days, and all media is stored on flash cards, not in the device memory.

    The most important question I have to solve is how to prevent the device to delete data from calendar (it keeps recurring appointments, but has been deleted and everything before about two weeks ago).

    Hello

    It's an automatic protection mechanism with BBs. During the AppMemory (not the device, no media memory card memory) get low, the BB must start deleting things to preserve its ability to operate. Unfortunately, he really can't go after data... it can't really go after installed applications. Here are some tips to use:

    • KB02843 What is the function of low memory manager on the BlackBerry smartphone
    • KB14320 How to maximize space and power battery life on the BlackBerry smartphone
      • KB14213 Call logs, SMS text and email messages are deleted from the BlackBerry smartphone
    • KB10183 E-mail messages are removed from the BlackBerry device until the messages expire

    In addition, it is always important to correctly close applications when you are finished with them. Using the back or on the red button won't do that - those leave the app to decide what to do... and some let themselves memory-resident, consumes resources on your BB, slowing down the overall performance. On the contrary, to close an application, tap on and select 'Close' or 'Quit'... which force the application to be closed, freeing resources for your new use it consumed. Some applications will always be running (in general - BBMessenger, browser, homescreen, phone and Messages)... but, you should always close them properly - especially the browser... If we leave on a web page, it will not consume only additional resources, but the power of the battery as well.

    Now, AppMemory is not just for the apps... the real BB operating system is here as well. Depending on the options you have included, which might be things bloating as well.

    Good luck!

Maybe you are looking for