BlackBerry, Blackberry Z10 Z10 - several defective units shipped to the customer

Please provide an explanation as to why four times in a row BlackBerry delivered defective and pre-owned will replace the customer?

Order history:

My orders

It is a peer-to-peer support forum. Person BlackBerry goes through these threads so that post this information here will not work. You will need to contact BlackBerry directly on this issue.

See you soon.

Tags: BlackBerry Smartphones

Similar Questions

  • BlackBerry Z10 unable to find contacts in the Contact application

    Hello

    I have been using BlackBerry Z10 for a year. I was very satisfied with the performance of the device. I am indeed! but do not know what happening sudenly I'm unable to find any contact which is already available in the contacts app (NOTE: I do not use 3rd party app to store my contacts)

    Software version: version of the OS installed is BB 10 OS 10.3.1.1779

    This is the setting I made on my device:

    Automatically merge Contcts - WE

    Sort contacts by name

    View the contact as -firstly, the last

    Show the accounts in the list of contacts:

    BBM contacts

    BBM contacts video

    LinkedIn

    Facebook

    Twitter

    Outlook.com

    Contacts from the SIM card

    BBLink

    Search using cloud is UNCHECKED.

    Please do the needful.

    Thank you

    Nishant

    Wait... you mean you installed an update of the OS? And after that, this behavior started? If Yes, then the most common thing to do after an update which translates questions is to perform a reload of the OS. Sometimes the update process have errors and others... with a reload often cure the problems.

    Official methods, which will be controlled as to what exact OS versions are available:

    Non-official methods, which are cleaner and allow you to choose a version of the OS that maybe your carrier (or anyone they control your offers) delays in approval:

    Of course, before you start this, you want a good backup link, a manual copy of the memory of your device to your PC and complete documentation of your configuration (identification information of account, adding applications, configurations, etc.). Sometimes, restoring a backup returns unit corruption even, must be eliminated and reconfiguration from scratch can solve that.

    Good luck!

  • BlackBerry Z10 text message problem with BlackBerry Z10 - insulation, inadmissible, not shipping

    Having a few texts from major problems.  Sometimes when I touch on a contact, I send SMS it takes about 20-30 seconds for the key board and the cursor to arrive.  When you type, it takes 20-30 seconds for the next typing.  When I finally have the ready message, it will take 30 to 60 seconds to send... or I get an alert "failed to save the message.  I rebooted and tried to take the battery off-don't... no luck.

    This problem occurred intermittently for the last few months, but sometimes for an hour or two.  Currently, it has been almost 24 hours.  I'm getting very, very tired of these problems with this phone.  I've been a BB user for 7 years and will visit with someone else I'm frustrated that.

    However, my BBM works very well.

    Hello

    So, she was always like that? Or is this new behavior? If new, what happened just before the behavior started? An update of a certain type? A new application? Physically removed or damaged? Something else?

    Also, sometimes the OS itself just is damaged and a clean OS refill can be useful for troubleshooting problems.

    Official methods, which will be controlled as to what exact OS versions are available:

    Non-official methods, which are cleaner and allow you to choose a version of the OS that maybe your carrier (or anyone they control your offers) delays in approval:

    Of course, before you start this, you want a good backup link, a manual copy of the memory of your device to your PC and complete documentation of your configuration (identification information of account, adding applications, configurations, etc.). Sometimes, restoring a backup returns unit corruption even, must be eliminated and reconfiguration from scratch can solve that.

    Be aware of the risks of 10.3.2 however... There are two things to worry about. First of all, be 100% sure that you know your BBID identifiers... If you do not, you may make your useless device to anyone, including yourself. Second, once you move to 10.3.2, you cannot fall back to 10.3.1 or earlier, by any medium (for example, even the unofficial AutoLoaders can not overcome this restriction anti-secours).

    Good luck!

  • BlackBerry Z10 Cant send facebook massages through the Blackberry hub

    Hmm, I bought my Z10, a day ago and always try to play and figure how things work.

    Realized today that I can not answer facebook chat massages through the hub of blackberry. I checked the forum and found a similar problem that shows a red clock on the left side of the column, my typical massage is not visible, and the time watch Thu, 1 jan 8 "00 am for each test I tried to meet a cat. He disappears as well if I close the hub and re entry. I checked the time as its perfect setting. the friend I tried I you answer on my friend, which in my case is different from the previous users list. whether friend or girlfriend, I can't answer via the hub of bb.

    Help, please!

    Thank you!

    Try this first:

    • Your main settings > accounts (sliding down from the upper bezel) and click on Facebook.
    • At the bottom of this screen, click on delete.
    • Perform a simple reboot on the BlackBerry this way: with smart BlackBerry poweredphone, remove the battery for a minute and then reinsert the battery to restart.
    • After the restart, return to the same location and reconnect back to Facebook.
    • Now, see if the response works in the hub.
  • Link to Blackberry blackBerry Z10 needed to play music in the car via the USB port

    I used to be able to just plug my curve into the USB port on my car and it was considered as a media device. Now, when I do that with my new z10, he seems to want to install Blackberry Link on my stereo which of course will not happen... any ways around that?

    You have "USB Mass Storage" enabled in the settings under the storage and access?

    Who should stop trying to present the image of the CD to your media device.

  • BlackBerry Z10 not love my phone after the update

    I have a BB Z10, STL100, software model shows that 10.3.1.1581

    Last week, I received a notice of update, insstalled & restarted.  I've hated since then.  Once I log in, my screen moves to the right and is too large, I reduced manually each time. Tried to change the font sizes, doesn't change anything.

    Miss me appointments in my calendar, because now I get is more notifictations sound and I wouldn't change a thing.  I also can't find anything in the settings to get it back.

    I'm close to the end of my contract with my service provider and a bit of dumping my phone instead of upgrading to another BB, had my eye on the Passport, but if I'm not in meetings or appointments.  This will change.

    DRM for any help

    Question 1: http://www.blackberry.com/btsc/KB36773

    Question 2: Is usually resolved with a battery pull.  If it does not try to change the ringtones for the calendar application in your active profile.

  • BlackBerry Z10 space bar issues after upgrading the operating system

    My space is faulty because I updated the OS to 10. ; 2.1.2977. I type and just strings together.  To operate press the button several times or even extra firm-press in order to work - driving me crazy!  What can I do?

    You have restarted your device since the upgrade?

    Perform a simple reboot on the BlackBerry this way: with smart BlackBerry poweredphone, remove the battery for a minute and then reinsert the battery to restart.

  • BlackBerry Z10 Notification words "Text Messages" in the hub of BB is in French - "text Missatges '.

    Just got my Z10 a week ago and I love it.  Figuring a few more of the workings, but I usually enjoy.  Only one strange thing is that in my BB Hub, the "SMS" words are actually in French - 'Text Missatges' and I can't understand how to change it. The rest of my BB is in English.  I tried to change the language of the camera and that did nothing.  I think it might be a software problem?

    Mine was originally in German. I put my English language, even if they already said English and it solved the problem

  • BlackBerry Z10 get my contacts out of the scope of work

    On my old 9790 all my contacts are automatically synchronized with our Exchange Server.

    It was nice to get them all automatically on the Z10, but now they are "trapped" in the scope of work, and since our Admin set the expiration time of password to 10 min I often unlock the perimeter just to get to my private contacts.

    Any suggestions how I could get in my private area? Or is it maybe better to store them on a google account or other?

    just in case where someone else deems it useful:
    I exported all contacts in outlook to a csv file, created an outlook.com account (as google has been my preferred email address) and imported without any problems.
    Z10 synchronization runs without any problem.

  • BlackBerry Z10 missing Contact & miniatures FB after the 10.0.10.690 update

    Since I updated the OS to 10.0.10.690. I noticed that more than half of my miniature contacts are missing. (also, half of my FB contacts lack of thumbnails)

    Anyone else having this problem?

    A simple solution to get the z10 to rebuild your facebook contacts, is:

    1. enter in my world, delete facebook in your application.

    2. go in the settings of your home page, select accounts, select facebook and click on delete.

    3 re - start your z10

    4. come on in my world, find the facebook app, install it.

    5. log on to your facebook app and it syncs all of your facebook contacts in your contacts list. It would take a minute or two... Make sure that in your contacts application, turn on the who's who.  You may need to restart one last time and let it rebuild your contacts on your z10. It takes a few minutes... This give a try.

  • BlackBerry Z10 prevention predictive speller to offer the password as a choice

    I have a question.  Is there a way to prevent predictive speller of offering a password that I commonly use for the low risk of navigation at some retailers store Web sites (e.g. future shop or site GoPro, etc..)  I love the predictive spelling checker, but I would have preferred that he learned not to offer me my password.  It is a very rare Word, but now appears as a choice, after that I get the first 2 letters.  Can I configure the checker spelling ever offer me that a Word?  If this isn't the case, it would be useful to be able to do.

    Thanks in advance if anyone can enlighten me on this

    Steve

    Although there is not any parameter to ignore certain words like some word processors can do, you can try this to see if it helps:

    Settings, language and input, prediction and Correction, until you learn new words and turn it off, you can also clearly learned words.

    You can give your comments and Suggestions here: www.blackberry.icanmakeitbetter.com

  • BlackBerry Z10 backspace and return keys make the phone unusable

    Whenever I have try and try to make a correction using the BACKSPACE, the return key back does not stop and erase the entire message. Or if I hit the return key, is not just return to the next line, he returned several times to make an infinite number of new lines.

    Basically this problem which makes the text, email, emails, etc. useless - I can read things, but can not use the key on Board at all.

    I tried every setting I can find on the phone, nothing seems to fix this.

    What is the solution?

    Thanks for the suggestions. Type once is not always just delete a character, but she often starts removing repeatedly with nonstop until the field is empty. Changing the magnification does not seem to help, but by turning on 'off' in the keyboard screen seems to make it happen less often, but not completely. Pressing the button entry still produces endless returns. Hit the button Delete to the right and back also helps to key rather that hit.

    I hope an update will fix it.

  • BlackBerry Z10 Cant send messages Facebook of the Hub

    Hello

    I can receive messages Facebook to my hub, but when I replied to my message disappears and it shows I send a blank message with a red and white clock block next to it (where the box or sign of delivery would be left).  If I leave the hub and don't come back theres no trace of me trying to send a message.

    Also, when he tries to send it always shows the same time 19:45 December 31, 1012.

    No matter who else here I have this problem or knows how to solve this problem?

    If the person is not on your friends list, their privacy Facebook friends cannot message to them (that's how I have my privacy implemented).

    Glad to hear that you are able to send messages to your friends is not what is most important?

    Let me know if you have any other questions.

  • Warranty BlackBerry Z10 Z10 blackBerry

    Hello! I would buy a new SIM free BlackBerry Z10 (from Carphone Warehouse, which is the official seller of UK BB according to the page Web of BB). But I come from Hungary, and now I'm here in England, so if I buy a BlackBerry Z10 here, can I valid my guarantee also in Hungary, is it possible to do? Thanks for your replies!

    As far as I know, Carphone Warehouse is not official for the Blackberry, just dealer one of the authorized dealers so that you know that you are not buying a stop on the black market. The warranty works only in the country where it is pronounced, so that 3 gave me a unlocked Z10 (I do not know how or why, but I am not it!), I always get a 2 years manufacturer's warranty.

    If you left in the United Kingdom to return to Hungary, that your 2 year warranty would still be valid, but you wouldn't be able to get it fixed by bringing back to the United Kingdom and Carphone Warehouse so they can pass it to the Blackberry fix dept to get it sorted

  • BlackBerry Z10 impossible access contacts or messages and the non-existent hub

    I got a Z10 now and during the installation I noticed that if I clicked on the "contacts" or "text messages'icons are not." I thought when I transferred all the data from my old divide that would correct itself, but it does not.

    None of my contacts or forwarded messages, and I Redid the transfer twice. My call log was transferred, but all entries are number only, no names. And I can't seem to be able to add these numbers to my contacts. I can't even enter the contacts and enter all my previous Info manually.

    I have no hub blackberry either and I asked the people who are in the same room to send me messages but I don't get them. I tried to reboot the device several times but nothing moves. I seem to be able to BBM surveys send, but not receive them.

    Seems that the only thing I can do is to make and receive calls and use the internet browser.

    Can any ideas on how I fix? I will go back to the store I had the phone of the future, but really looking for some information at this time if possible.

    Thank you.

    G

    Hi G and welcome to the community of BlackBerry Support Forums!

    Have you made software updates on your BlackBerry Z10? If this is not the case, there may be one available. You can do the update through the BlackBerry Link with your device, or by going to settings > software updates on the device itself.

    Thank you.

Maybe you are looking for

  • Satellite L do not turn on the first attempt

    Hi all Whenever my laptop was turned off for a period of time when I then go to turn on my pc the NumLock, caps lock and power button all lights up but nothing happens on the screen even not the backlight lights. However, when I turn on my laptop (af

  • Black screen after updates of Windows 8.1 - No. Cursor (Lenovo 50-75) - and gets hot

    Dear Forum, I have a new Lenovo Z50-75 with FreeDOS: I made a Windows 8.1 installation, and everything went well. After installing the approximately 70 updates - at one point it restarts and I get a black screen, just after few see the Lenovo Logo (e

  • MP3s play not, 0:00 length

    I recently synced to 600 MP3 files to my Xoom and found that alomost 1/2 of them have been unplayable. They appear in the list of songs with a length of 0:00. These files are all in .mp3, 128-256 bitrate format and from various sources including bein

  • Primary hard drive 0 not found Dell Latitude

    Hello I just bought 2 notebooks of Dell Latitude D800 with no operating system. The first laptop is fine, but the second, when I turn it on it shows the Dell screen with the loading bar. The loading bar is to halfway to the end when it freezes. The s

  • The name of the file in offline mode does not appear.

    For a while after the first pro start, it shows me the message that I currently have out material, but it shows me what material is in offline mode. The name of the file does not appear. Does anyone know why? I always start the project and then find