BlackBerry BlackBerry Z30 ID and world issues

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• BlackBerry Blackberry Z10 protect and PIN issues

  Hello

  I recently lost my Z10 at the time I arrived at a computer to try to locate, it seemed that the battery had been taken out of it. I have a few questions however on blackberry protect and PIN.

  So my first question is, if the phone is deleted (I didn't erase my phone using blackberry protect because I don't know the answer to this question) my blackberry protect service be wiped from the phone as well?

  My next question is PINS more still Z10 accompany the material they come up with? I want to know that if my friends and I try to add the PIN code, it'll still be a valid PIN / work. I hope that if I am able to show someone the phone and uses it, I'll be able to get the police to work with the service provider in the phone tracking to the bottom/blacklist it. I realize that on past generations of BB PIN was closer, but I read a few other places that there is a way to eliminate even the pine TREES. I wonder if it is true and also if Z10 are less permanent?

  Any help would be appreciated, I usually try to go through something to bring the person who took my life more difficult for phones. It is essentially the only thing I can do to make me feel better about the situation.

  Also on a side note: in blackberry protect, under manage devices, the State of my still active said Z10. But I can't locate, view messages or make it ring.

  Thank you advance to anyone who takes the time to answer!

  Hello again,

  I decided to do a little investigation when my curve 9320 I was using before I get my Z10. I supported it upward and wiping it on entering the password wrong 10 times. Then I tried to locate once he dried, turned on and connected to my network. No luck once the phone has been cleared, I couldn't follow it or get in touch with her anyway to protect. I guess that my once I've left is now trying to keep a trace on the PIN...

  Pretty disappointed that protect no longer works when the phone is deleted. I was hoping she could be removed only by connecting to your blackberry ID on the phone or the computer to remove it.

• BlackBerry Smartphones Bluetooth and other issues

  Hi all.

  I'm new here and I'm new to Blackberry.

  First off the coast, I had a Blackberry 9000 last week, but she has someone to another email set up on this subject and I can not understand how to change. I downloaded to my computer and it connected but I have no idea how to change because I want to set up a google mail.

  Then, I have a problem with bluetooth. I can connect to other damage and it works very well on the hands-free and also I can send files ok but I can receive even if I have been through the creation and does what I think allows files to be received.

  Then I tried to use Tapatalk to some of the other forums that I use, but every time that I down load the application I does not work on my phone, it says only: can not be found. Now I have asked on the tapatalk forum but have had no response, so I was wondering if anyone here has tapatalk running on BB here and if there is something I need to do

  Thanks for looking Ste

  Hi and welcome to the forums.

  first to change ar add email accounts, you must go to the home screen and select the installation folder, u must find the icon of configuration of the e-mail that allows you to edit, delete or add emails

  (if you don't see the e-mail configuration icon then you don't have a data plan and you need to call your provider and activate a plan of "blackberry internet service".)

  and on receipt of files via bluetooth to the phone smart BlackBerry does not appear on other devices unless u manually select "receive via bluetooth' could be done from the icon 'media' on your home screen click on support and then use the blackberry key and select"receive via bluetooth ".

  about browser you can use the wap browser that costs, when you set up a wifi connection, you need to manually switch the browser 'hotspot', that could result from the inside of the browser application by pressing the blackberry button, then selecting options, and then click the browser then your browser you will find 3 browsers wap browser that costs , the internet browser which is based on a data plan and the browser of access point which is your target if your wifi on.

  in the application you have trouble with I've never heard of him or used so I'm sorry but I can't do u advice on something, unless I have an experience with.

  hope that helps.

  Guilbert

• BlackBerry Z30 y at - it a calendar app that works with Blackberry phones and Android phones?

  I recently got a Blackberry Z30 phone.  My husband has an LG Optimus G Android phone.  Anyone know if there is a calendar application that will work on both phones so that we can send nominations to each other which will load in our respective calendars?  Right now, each of us must begin the events of our individual phones. I love the Blackberry (RIM) calendar that came pre-loaded on my phone since you can customize recurrences, for example every 3 weeks more you can have the views day, week and month.  I really want a calendar with customizable recurrences feature Android app to schedule my husband does not. Thank you.

  You can add an e-mail account on both phones and then synchronize the calendar with Email - this way when we add a reminder or an event, it will be automatically synchronized to another

• BlackBerry software mixing and Issues resolutions, I've found. (Mix & link does not then BBID connection errors)

  I spent a good amount of time a problem resolved with the latest version of the link & Blend (Setup file: BlackBerryDesktopSoftware_B98.exe) and I wanted to share my findings in case someone else is having similar problems.

  I have already installed 1.2.3.56 link and it worked fine with my Q10, I used it for access to remote files, sync and backup and everything worked perfectly.  BBID was able to manage a disconnect, connect to the application without problem.  When the passport was released I had planned to make one, so I tried to upgrade to the latest version of link being bundled with the installer of mixture.  That's where all my problems started...

  After numerous installs / uninstalls the best I could muster with the new version was a mixture executable that would end itself quietly (no paper anywhere) in the second run.  Only way to really see in taskmanager was to select in the browser and press the Enter key (this he launched hundreds of times, I was doing this while using the process monitor to see if a log file has been generated anywhere, I didn't expect that it remains running) in addition the link sat at its screen for a LONG time , and when he finally start step 2/3 has never worked.  This is the step where you enter your credentials BBID and it records the link your account BBID, whenever I came to this page, that he had a yellow triangle and a button 'Retry' which obviously did not help much.

  The link always took to connect is because PeerManager.exe had the same problem that Blend.exe did, he would go for<1 second="" and="" then="" terminate="" quietly="" on="" it's="" own="" with="" no="" logs="" of="" any="" kind. ="" when="" link="" is="" started="" and="" running="" you="" should="" see="" the="" peermanager.exe="" process="" running="" in="" your="" task="" manager,="" and="" of="" course="" it="" woudn't="" stay="" running="" for="">

  I had the debuggers and IDA to take a look at what was going on and what I found I hope it will help someone without having to make all the steps of this.  For what it's worth I've also call in support BlackBerry when I get my passport and to inform them of the issue, I came across.

  The short end of history / TLDR. I had to do 2 things to get this version of Blend / link not working for me: create a white 'openssl.cnf' file on my hard drive and point to it with the environment variable "OPENSSL_CONF".  Second question was about a value in "HKEY_CURRENT_USER\Software\Research In Motion" that he did not, I removed this entire key during a re - install, and now the BBID authentication page correctly.

  I'll add some additional notes on what I found in the next post...

  If someone is curious about what I found while debugging, this is what lead me to the library & it is OpenSSL configuration problem...

  While I was debugging, I changed a routine jump and was able to get executables to start.  The PeerManager.exe and the necessary mixture changes the code runs successfully. (suspicious code block was in the mix file libeay32.dll PeerManager.exe with link/Blend)

  Looking at these two very similar code blocks shown a string of text before the jump to 'leave' called, showing that the code path that displays the text string "Automatic Configuration failed." called when an error occurred.  Interestingly enough it is then the functions available are currently walked initterm (an internal function in MSVCRT100.dll) and if the executable is never a chance to sign anything before this happens.

  Seeing that I had a similar error message in both applications indicated that it was a common library that has been compiled with both applications.  So I went to google to find pages associated with this error message...  Looks like this is a common problem with libraries and compiling of data, but I was focused on how to work around the problem and I finally tried one of the hotfixes sugguested I found.   Here's an old bug report on OpenSSL which indicates it might be a problem with the availability of openssl.cnf and is:

  https://bugs.debian.org/cgi-bin/bugreport.cgi?bug=584911

  With the above information, I went to my system properties and set a System Variable, named "OPENSSL_CONF" and a value of "C:\openssl.cnf".  I then went to a dos prompt and make an empty file to this location using "COPY CON C:\openssl.cnf" (on the first line, I just recorded it with CTRL + Z) I then restored the binary no patches and low and behold, they worked very well!  Blend.exe started well to the top and Peermanager.exe were also still works just fine.  I couldn't BBID authentication window to come yet, but applications take at least now on my device and they actually open and created newspapers.

  MIX OF NOTES:

  Work with mixture problems not starting not leads believe me it is a problem compiling.  If I replace the OpenSSL library, it comes with (libeay32.dll and ssleay32.dll), with their installation package 1.0.1i binaries 'lite', Blend.exe starts fine.  Peermanager.exe can be fixed as well as libraries are statically compiled in this application.  Libraries have been restored for versions supplied with mixture once the environment variable has been confirmed for the problem.

  Auth BBID question:

  It was relatively easy to solve compared to the above question... Finally, there's something in my registry that has not been analyzed correctly as in 'Desktop.log' I found this article: ' | ERROR | 1. Rim.Desktop.Shell | 0 | Error to access the valid bbidprincipals. "I have exported and deleted everything under the 'HKEY_CURRENT_USER\Software\Research In Motion' key, restarted and voila!  I have now received a login for BBID.  Don't know which key it was that I didn't go back and add in each of the values I exported, but there was something in there, he did not like...

  Now I just need to see that this information back to the BlackBerry support group and eventually the Group of desktop software so that they make use.  When the Passport arrives I'll make sure to make a support call and get connected with them.  If anyone has any information to help get to the right people, let me know and I'll push it along.

  Otherwise, if this can help someone, give a post here so that we know that you are affected by this problem as well!  I still don't know which is more precisely on my system that requires him to need this empty openssl.cnf file.  A test VM, I installed it on had not and it works very well, so there is something else in my environment that causes this.

• Bluetooth with blackBerry Z30 and leaving phone in Pocket

  Hello, I'm having a problem with unlocking phone when I use my bluetooth headset to answer calls.  I wear gloves to work often take my phone out is not necessary while I'm working, not to mention bulky.  When she unlocks the screen in my pocket, my calls are frequently is completed by phone, move around in my pocket and pressing "end".  What's worse, is that I take my gloves off, locking the phone with the hardware button and continue with the call, only the phone unlock after the end of the call.  Then he Pocket numbers someone from the phone calls or favorite journal form

  TLDR I leave my phone in my pocket while using the bluetooth headset.  Each call entering and end unlocks the screen which leads to the "composition of pocket" or "Pocket end a call.

  Use a BlackBerry Holster or a pocket to keep him from doing this, because they have a magnet of sleeper inside.

  If you want to reduce to touch the phone can get a BlackBerry HS-700 and you can just say "Answer" to answer a call

• BlackBerry Z30 block calls and texts from specific people

  I have a Z30 OS10 and am hassled by a former friend. I want to forbid him to send me the calls or texts (or emaills if that's possible). Knowledge Base told me to go to the firewall that I can't locate. Is anyone able to give the steps to achieve this? Thank you!

  with IE 11 and no filtering on the firewall. Strange thing is that it works fine on my phone.

  

• BlackBerry Z30 incoming calls NOT Ringing - Z30

  Hello

  I recently did a quick reset on my Blackberry Z30 (outfits the two buttons for volume 10 seconds), this fixed my initial problem to experience the shift answering calls.

  When I get calls, now, however there is no ringing sound... I can see the incoming call and I answer the call, but there is no ringing sound.

  I tried to ensure that the volume buttons have turned up full, I even checked my notification settings and made sure that they are on normal. I checked also double the settings on the normal setting, ensure that the volume meter is full.

  Yet even after that, then by restarting the phone several times, still me the same problem.

  Does anyone have the magical answer, I would really advice, because miss me calls because there is no ringing sound.

  sdgardne wrote:
  Hello and welcome to the community!

  Have you tried changing the notification settings, check that and then to change them to what you want? Maybe something is 'stuck '...

  If not, has there been any rush before the event this behavior started? You already described the shift answering calls and restarting with volume keys, but was there something before? A new application? An update of a certain type? Something else?

  Or, if it was always like that? I don't think... and so began to understand what happened just before this behavior is a good first step to try to understand.

  Also, what OS is your device currently running please?

  Let us know.

  Hello

  Thank you for your reply,

  I tried to change the notification setting of 'silent' to 'normal' to see if it helps... but it did not help.

  I have not changed anything in the settings or downloading apps, I even tried to reset some default functionality and he still refuses to make the Bell Rings when someone calls me.

  The current software provides its update: OS Blackberry 10 - version of the 10.3.2.28.36 software

  If you have an idea of what the issue could be just I want to know, I would rather not completely reset my phone like this would be the last resort.

  UPDATED - HIS RING NOW ONCE AGAIN!

  I plugged into my macbook and tried to load in the Blackberry Link software, that the software did not recognize my phone (another new question lol), it's just returned to normal, and now I can hear it ring, thank God!

• BlackBerry Z30 Z30 autofocus camera does not

  Hi people,

  I use a Z30 for the past 2 years, and in general I have no major problems with it.

  Lately, I realized that the photos taken by two cameras built in (front and rear) are prety bad quality. I tried to change the camera settings, but nothing works. What I realized is that autofocus does simply not. The image is not sharp, particularly if you take close ups but even in a landscape image, you can check the academics is not good. Another example trying to take a picture of a written or printed book and as a result, you can read even more large font (like arial 16). This very annoing and seriosly obstructs all-purpose potetial for this kind of device.

  I referred to the manual / subject hepl, but no answer for this one.

  In a net shearch, I have seen several users complain (also in devices priv and passport), but no good answers for these people.

  I use the latest version of the OS (10.3.2.2876)

  No accidents or damages occur to the device

  I referred to the BB Expert virtual app and it returnes to Pentecost "possible camera issues.

  I would refer these results in BBVE

  Thanks in advance for you hep

  paulosilva wrote:

  Thanks for the reply. Is wrong in the version of the OS. While in the BBVE screen it apears to be 2876, in the setings OS is 10.3.2.2836.

  You did wrong... we're the "software version" while the other is the real version of the OS. So, are you running OS 10.3.2.2876 / SR 10.3.2.2836. Reference:

  • http://support.BlackBerry.com/kb/articleDetail?ArticleNumber=000023393

  It is always important to know both, because you need one or the other depending on what you're doing and who you work for.

  paulosilva wrote: I searched for updates and it returns it as the last.

  all of the instructions?

  This version is indeed the last film of the BB (although, as I have already mentioned, issue). But, don't understand that BB does not control which offers itself to you as 'later '. As it has always been, others retain control over the output of any bundle of BONES to their end-users... usually it's the carriers who hold this last stage of the control. Therefore, it is always possible for two people with identical devices having different results about "the last OS" since the carrier controls what each user sees this through official methods.

  Official methods, which will be controlled as to what exact OS versions are available:

  • http://supportforums.BlackBerry.com/T5/BlackBerry-10-functions-and/how-to-reload-your-Blackberry10-O...

  Unofficial methods, which are cleaner and allow you to choose any version of the OS you want, including older versions (if those who prove to be more stable for you) as well as those who may be your carrier (or anyone they control your offers) delays in approval:

  • http://supportforums.BlackBerry.com/T5/BlackBerry-10-OS-device-software/upgrading-OS10-devices-using...
  • http://forums.CrackBerry.com/BB10-leaked-beta-OS-f395/BB10-OS-archive-943672/

  Of course, before you start this, you want a good backup link, a manual copy of the memory of your device to your PC and complete documentation of your configuration (identification information of account, adding applications, configurations, etc.). Sometimes, restoring a backup returns unit corruption even, must be eliminated and reconfiguration from scratch can solve that.

  Be aware of the risks of 10.3.2 however... There are two things to worry about. First of all, be 100% sure that you know your BBID identifiers... If you do not, you may make your useless device to anyone, including yourself. Second, once you move to 10.3.2, you cannot fall back to 10.3.1 or earlier, by any medium (for example, even the unofficial AutoLoaders can not overcome this restriction anti-secours).

  Good luck!

• BlackBerry Z30 BBID deleted, cannot configure Z30 on 10.3.2

  I deleted my Z30 yesterday and went through the initial configuration. When I got to the point where I had to enter the BBID I used to set up the device (10.3.2 anti-theft protection 'feature'), I put in the correct information and click identify you. To my surprise, my BBID was not accepted. I thought that maybe I forgot the password (even if I log on a weekly basis.) So I pressed "forgotten password". As soon as I get a pop up saying that I have provided incorrect information.

  I jump on the BBID site and try to create a new BBID using the same credentials. I thought that if my original BBID has not been deleted then registration would not go through.
  Unfortunately, this was not the case, accepted check my email address and I got a new BBID. I crossed my fingers and hoped that the Installer only checked to match e-mail addresses. Yet once again, I was disappointed. I received is no longer a bad password error, but an error in the sense of "Please identify yourself to the BBID that allowing you to configure the device.

  If at the moment I'm in a difficult position, reset the phone will not work. My BBID origin is lost in the vacuum (which is probably not good as I am a supplier of application on BlackBerry World * thoughtfully *). Not to mention that I'm locked in my backups and and BlackBerry World purchases are lost.

  Basically I have an expensive paper weight. I blame BlackBerry wholeheartedly for the removal of my BBID in the first place. If there is anything I can do to at least set my phone, let me know.

  Never mind, was to the wrong e-mail address.

  But this raises the question, what will users if they cannot connect to BlackBerry services?

• BlackBerry Z30 unable to use Z30

  Hello

  I stuck little after using my Z30 for 4 days.

  I have purchase Z30 ST100-2 of the Amazon India. I am based in hyderabad.

  This all started when I upgraded my Z30 successfully with the worm 10.3.2.xxxx. Everything was fine, but I was regularly getting alerts that my credentials are incorrect. I checked the same credentials in the PC and everything seems to be okay.

  Then I took a chance to wipe the Z30 unit using the PC and then recently I realized that Antitheft is left THERE. Z30 now not allow me to connect and I am completely stopped.

  Contact for Blackberry India support and they suggested to support centres and in turn they even do not know what to do?

  Please help me.

  Hello

  From what you describe, it seems that you have activated the anti-theft function of the device and won't be able to use it until overcome you this problem. To solve the problem, you must seek formal support from the supplier of the device for you. Here are the instructions that BB has provided:

  If you purchased your appliance from ShopBlackBerry, Amazon (U.S. / UK) or the Porsche Design Store, please communicate with BlackBerry using the details on our page contact us.

  Contact us blackBerry > http://blck.by/1MxtqPR

  If you bought your device with a wireless service provider, or a retail store in person or online, please contact them for assistance and the State you experience problems with the anti-theft Protection in BlackBerry 10 OS 10.3.2.

  Overview of anti-theft Protection > http://blck.by/1Ethg83

  When you contact your point of sale, please have the following prepared;

  DO NOT PUBLISH THIS INFORMATION IN THESE FORUMS

  -Your BlackBerry ID
  -Proof of purchase such as a reception
  -A copy of your wireless bill that shows your phone #.
  -A copy of your ID issued by the Government

  Good luck!

• BlackBerry Z30 duplicate SMS text

  Hi team,

  I brought the new Blackberry Z30 digital memory of reliance in India on October 5, 2015. I'm a fan of BB, possess a Bold9780 also. I have a mobile phone with carrier BSNL (Bharat sanchar nigam limited) number.

  Last week, I receive messages text several times. It's not only twice, several times at an interval of randam. Has received the same messages 5 to 6 times more.

  Yesterday I upgraded BB OS 10.3.2

  Can you please suggest what could be the problem? I used samsung great galaxy for more than 1 year with the same carrier BSNL, I never faced this problem.

  Help, please.

  I hunted with my Service provider and solved the problem. This repeated duplicate messages are due to technical fault of service providers.

  This issue is not with the device or software. Thank you all for this view.

• BlackBerry Z30 how to save contacts?

  Hello, I am contacting you because my company decided to migrate our email from Lotus Notes to Outlook system; the consequence being that I'll have to re - activate my Blackberry Z30 and told me that I need to save all my contacts before because otherwise they would be lost. So, I want to save them, after the new one set up to install them again. to could someone tell me how to proceed? Thank you very much for your support.

  You can try to copy the contacts in the storage of the unit. To check that the following procedures.

  1. open the Contacts application

  2. press the Menu key (3-horizontal lines)

  3. Select your email account/Lotus Notes

  4. check first the number of contacts by sliding down from the top of the screen

  5. turn highlighted that contacts that appears

  6. press the button (to vertical 3 points)

  7. press on "select more".

  8. you need to highlight all contacts (be patient doing especially if you have a lot of contacts)

  9. at the bottom of the screen, select ' copy to '.

  * You will be directed to a screen where you choose where it will be saved - YOU NEED TO MAKE SURE THAT LOCAL CONTACTS IS THE ONE SELECTED ONLY

  10. tap done or save

  * The copy process will start.

  The process can take some time depending on the contacts numbers which will be copied.

  After the copy process, control local Contacts (Menu Button(3-horizontal lines) > local Contacts.)

  Good luck!

• BlackBerry Z30 very Urgent

  Dear concern,

  About 7 hours back I did reset my BB Z30 smartphone. However, the green line stuck on 80% and no movement sanymore. I don't have a lot of data on my phone and also I removed the SD card before factory reset.

  Don't know what to do now. Please help me. I need my phone tomorrow, emergency.

  Thanks /.

  I read some cases of an erasure of security taking 48-72 hours.

  1. you can try rebotting the Z30, and who could argue the wipe.

  2 - or you can meet BBerror0015.

  1 reboot: with the BlackBerry device turned on, using the keys of volume of the edge side, press and hold the volume keys for about 20 seconds and the time of the Up, ignoring the initial message of screenshot... the screen go black, reboot.

  2. read the troubleshooting tips for error Knowledge Base BB10-0015
  0015 - file unrecoverable system error has been detected.
  More information can be found here: http://support.blackberry.com/kb/articleDetail?ArticleNumber=000034545

  http://supportforums.BlackBerry.com/T5/BlackBerry-Z10/error-BB10-0015/m-p/2685103#M45693

  I recommend you use a charger automatic file to restore the operating system on your device:
  https://supportforums.BlackBerry.com/T5/BlackBerry-10-functions-and/upgrading-OS10-devices-using-aut...

• BlackBerry Z30 cell line phone ist not available 10.3.2

  Hello

  in 1 1/2 years my second problem with this wonderful phone.

  I've updated my os to 10.3.2.2836 and now I can not make calls, but receive.

  Mobile Internet works.

  Use this method?

  https://supportforums.BlackBerry.com/T5/BlackBerry-10-functions-and/upgrading-OS10-devices-using-aut...

  Thanks fo your time.

  -Arcanu

  First of all, I would like to remove the SIM card and reinsert.

  Then, restart or restart the Z30.

  Restart: With the BlackBerry powereddevice, press and hold the power button on top about 20-30 seconds, ignore the 3-2-1 timer and hold the button until the screen goes black and you see the red LED.
  or
  Restart: With the phone smart BlackBerry turned on, using the keys of volume of the edge side, press on and hold the keys of volume for about 20 seconds and both of the Up, ignoring the initial message of screenshot... the screen go black, reboot.