BlackBerry Bold 9780 Smartphone has stopped receiving all emails

Similar Questions

• Power cut-off of the blackBerry so that the blackberry bold 9780 Smartphone has been updated software

  Could you please give me some advice?

  I was busy updating my Blackberry device software and had very bad luck, the power switch is triggered. This caused big trouble for my blackberry to load when the battery is removed and has been replaced but will not open a session. After a while a white screen with the following message: App Error 200 and just Reset underneath.

  When I select the reset option, the aforementioned process just repeats.

  My application for Blackberry desctop is yet get to the top of my Blackberry once it is plugged in now.

  Is there a solution to this problem or is the only way to drop it and have it repaired by experts from Blackberry?

  Would appreciate any kind of help

  Try this:

  (1) make sure that you have Blackberry Desktop Manager installed.
  http://NA.BlackBerry.com/eng/services/desktop/
  (2) on your PC, go to start > run and copy and paste the following line exactly (i.e. with quotation marks):

  'c:\program files\common research in motion\apploader\loader.exe' /nojvm

  (3) the Application Loader Wizard will appear - click on "next".
  (4) in the ' connection: ' drop-down menu, you should see "USB - PIN: UNKNOWN". Click on the button "next".
  (5) you should see a list of applications ready to be installed for your Blackberry. Press Next and finish, and that you are well on your way to get your Blackberry to life. Congratulations! Just unplug and let the process finish completely.

  NOTE: If you do not display the list of applications mentioned in step 5 and instead to see the message "the Blackberry Desktop Software has no Blackberry Device Software for the device you have connected to the computer. Contact your wireless service provider or system administrator', then you must download the Blackberry operating system for your support and your device.
  http://www.BlackBerryFAQ.com/index.php/BlackBerry_Operating_System_Downloads
  Just select the appropriate type of carrier and network, select your Blackberry model from the list and download the latest version. Install this download and follow the steps above again and you should be on the right track.

• BlackBerry Bold 9780 Smartphone keeps poping small clock

  http://supportforums.BlackBerry.com/T5/BlackBerry-bold/why-does-small-clock-face-pop-up/TD-p/188118

  Hi Experts

  I have the bold 9780 keeeps poping small clock, I tried to follow the instructions in the link above, but I couldn't get rid of the clock, could you please say what other steps should I consider for this problem?

  Thank you

  To avoid a freezing response development or late / slow on any BlackBerry, most important practice that you can adopt is to ensure applications CLOSE when you are finished using them.

  If you simply press the Red "end call" key to return to the home screen application is actually open and running in the background. If you do this several times, you will have many apps open and therefore your memory will get used. Lack of memory is the main reason for your BlackBerry slows to a crawl or crashes. If you make a habit of actually use the menu button to close the applications that will at least slow this process memory-clogging. You may still do a battery pull or using the "Quickpull" app from time to time when things get slow.

  To check what applications run on your device in the background, press the Menu key, and then click switching Applications. You will see icons for each application it.

  So now, check your applications running in the background. There are four or five applications that will always run fluently (Messages, Call Logs/phone, BlackBerry Messenger, home screen and the browser; there are other third-party applications such as BeeJive and alerts of BlackBerry that will work also in the bottom that you can not close if you want they work). Ensure that the browser is NOT on an active Web page (open the browser and select the Menu > close). Close all other applications that do not need to be running (the camera or a game you were playing or Google Maps).

• BlackBerry Curve 8520 smartphones will not receive any emails

  I recently received my new 8520 and after that a few questions has finally managed to put in place emails. Since that time my wife 8520 has stopped to receive e-mail. She's e-mails on her web ISP mail and his Outlook 2003 client on her cell phone. All the settings remain the same as before and are the AA even mine (with the exception of the email address). Someone at - he of the clues as to a possible reason please?

  Sorry to be late in his response, thanks for yhour interest, but it would seem that firewall phone allowed itself somehow block all e-mail. Our ISP blackberry team has guided us through the cure that causes disabling firewall said. No disrespect, but I rather not so my ISP for now, thank you.

• BlackBerry Smartphones has stopped receiving e-mail messages

  I have a Blackberry Curve 8300 and my ISP is earthlink.net. Everything works fine until today, when I stopped to receive e-mails on my Blackberry. I just checked, and I can send messages very well, of course, but do not receive them.

  Hmmm... I suggest a number of things. First of all, a restart:

  With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning.

  If that fails, then try to send your service books:

  http://www.BlackBerry.com/BTSC/microsites/search.do?cmd=displayKC&docType=kc&externalId=KB02830&SLIC...

  Give a try and let us know.

  See you soon!

• BlackBerry Smartphones has stopped receiving emails

  Anyone know what could cause this?

  I was getting them earlier today and then it sopped.

  I remember to have make us "service packs" to resolce cela some time ago, but I forgot the procedure.

  Could someone give me instructions simple on what & how?

  Thank you.

  Joey, there was a RIM data outage widespread this afternooon and continuing in tonight, now.

  He covered ATT, Verizon, Tmobile, Rogers, Telus and Sprint and others. It should be cleared soon, if all goes well.

  More info here:

  http://www.DataOutageNews.com/2009/09/09/bis-na-BlackBerry-com-down-on-9-9-2009/

• BlackBerry Bold 9650 Smartphone call and receive problem

  I have a 9650 Verizon unlocked now with T-Mobile as provider. I just / text of the call and no data. I used it for several months without problem. Recently, I can no longer make calls, or received calls. I can still text to another user of T-Mobile. Not yet tried to SMS the non-T-mobile user. I discovered, but trial and error that if I remove the battery and replace the battery, can I make or receive a phone call. After a call, after dialing the phone number, the phone doesn't disconnects automatically. If I call the phone, I received an out of range not available message. I install my SIM card in another phone, no problem at all. So I guess it's the phone. Any suggestions will be much appreciated.

  I understand that you say he has worked in the past, however, a Verizon device should not be used on TMobile. They are not compatible with the TMobile network. TMobile is making LTE more they take probably some frequency out of the air and you may lose the frequency that just happened to work with this device.

• BlackBerry Bold 9780 Smartphone

  Hi I'm new to blackberry a few probs if any1 can help in simple terms, please.

  Unlocked A I'm on giff gaff but cannot get internet to work have not bought bb add on but downloaded opera mini until the next recharge when I add bb add on.

  My phone only rings once then cuts in to your voicemail.

  I can't work on how to get rid of the details of previous owners.

  Any help really appreciated, my email is

  EDIT: For your security, personal information such as email are prohibited. Please see the guidelines of the user   under article ""be sure to." "

  Hey Memphis

  Welcome to the Forums of the BlackBerry Support

  If it's the device then please follow this Knowledge Base, steps, we should do when purchasing an already possessed device, it will remove all the details of the previous owner:

  KB05099 Steps to take before selling or after the purchase of a used BlackBerry smartphone 

• New blackBerry Bold 9780 Smartphone

  I bought my new 9780 to replace my old 9700

  I noticed that the menu is very different, then the old phone but is not

  a problem. My problem is that the power of the battery on this phone is much less

  then the old phone I had that lasted sometimes more than 24 hours without even

  who needs to recharge. This phone is the opposite. 12: 00 the red light

  starts to Flash and the battery power is 2%...

  is this normal or can I adjust this...

  I have not connected to WiFi or BlueTooth. .

  Any help will be highly appreciated because if I can't solve this problem, I send you this

  Back to T-Mobile... within 3 days.

  Thank you.

  With Tmobile, you have 14 days to return it, no questions asked. I would give a week to see if the battery life normalizes.

  Do not drain the battery completely, the top of the load when you get a chance during the day, even 10 minutes can make a big difference.

  And, Yes, the 9780 use OS6, which has a homescreen look different than a 9700 on OS 5.

  Here's some good advice from loading, please read and you will see that many of them will be applicable to you.
  http://www.BlackBerryFAQ.com/index.php/Maximum_Battery_Life
  And here: http://supportforums.blackberry.com/t5/BlackBerry-Community-Post/Power-Saving-Tips-for-your-BlackBer...

• BlackBerry Bold 9780 Smartphone won't start not-blocked loading

  It's very strange - the phone blocked and was unresponsive for a while, then I restarted and it is stuck on reboot of the loading screen (black screen with bb logo and progress bar). If I wait 15 minutes, he goes the next white screen with the bb logo but was never able to go that even after 2 hours of waiting.

  I tried a hard reset (battery pull), then I tried wiping with JL cmder but it cannot connect to the device because it is not loaded. Then I tried the Desktop Manager to update and install a new operating system, but it is just not any os, even if I have 2 versions of OS for bb 9780 installed on my pc.

  Application loader able to connect, but the app list is empty and if I try to install an app it says just that it's not compatible, although whether.

  Please help me I can't do anything.

  Nevermind I solved it.

  I managed to get the phone in safe mode after you restart it (by pulling on the battery and after putting in I held the esc for 1-2 minutes press key) then it started in safemode, now I'm wiping the machine and it should work.

• BlackBerry Bold 9650 Smartphone will not receive emails from one of my mailboxes.

  Update from last week, and then an e-mail address will not work.  When I contacted the server provider, they gave me the server to use, port, etc..  but I can't change these on my Blackberry.  (Or may not know where to do it).  When I remove and add the email address, it won't give me the opportunity to put the popmail address, or designate the right server and port.   Tried to do it on the computer but the phone won't allow me to do so.  Someone knows how to fix this?

  Hi wilk123,

  Try to enter the parameters of advanced integration when setting up your e-mail address in the e-mail on the BlackBerry or on your BlackBerry Internet Service account settings.

  http://bbry.lv/qN1SGz

  http://bbry.lv/ou9ZjH

• BlackBerry Bold 9780 Smartphone - download failed: Null Pointer Exception: Java.lang.NullPointerException

  Hello

  When I get Whats app with pictures and videos and I try to open them... I get following message / warning - download failed: Null Pointer Exception: Java.lang.NullPointerException.

  Kindly help me.

  Thank you... Rishi

  Copy the contents of your data cards... After that format your card data, and the data will be deleted immediately... resolves your problem.
  I solved my self by doing this...

• Problem with icon disappears blackBerry Smartphones Blackberry Bold 9780

  Hello

  I hope one of you whistle may be able to help me.

  I have a Blackberry Bold 9780, I use v.6.0.0.294 on o2 to the United Kingdom.

  Last month, I noticed problems. I can't tell you what icons disappeared first, but certainly Blackberry App World was among the first to disappear, my phone lock has now gone although I can search it and its actually hidden, it will not display...

  App world Blackberry does exist at all on my "BOLD" and even when I downloaded it again, it will not appear.

  (not sure if there are other icons missing these are the only 2 that so far, I've noticed)

  He said: I'm running the latest version of the software, so I don't understand what is happening.

  I rebooted several times, no luck.

  I've been in the Blackberry menu and looked for a way to display my lock icon and it won't.

  No matter what valued Advisor,

  Thank you!

  Hi Mononoke,

  Cause 1

  4.0.0.63 to 4.0.0.65 on a BlackBerry 6 smartphone with BlackBerry Device Software more updates to blackBerry App World.

  Resolution 1

  The BlackBerry OS 6 versions prior to 6.0.0.706 and global icon is not visible, please download and install the BlackBerry App World 4.0.0.55.

  1. Open the BlackBerry browser on the BlackBerry smartphone.
  2. Go to http://mobileapps.blackberry.com/devicesoftware/entry.do?code=appworld3
  3. After downloading, please reboot your BlackBerry smartphone when you are prompted.
  4. Check that BlackBerry App World is located on the home screen.

  Smartphones blackBerry 6 with a way to upgrade to BlackBerry OS 6.0.0.706 or later should upgrade to the latest version of BlackBerry Device software available in the wireless service provider so solved several problem with BlackBerry Balance.

  The BlackBerry OS 6 versions 6.0.0.706 and higher and the global icon is not visible, please download and install the latest version of the BlackBerry App World.

  For more details see the KB articles below-

  • KB29422 BlackBerry App World icon is missing after upgrade to BlackBerry App World 4.0.0.63 to 4.0.0.65

• Reader PDF No. Smartphones blackBerry in BlackBerry Bold 9780

  Hello

  I use BlackBerry Bold 9780 and have Documents to Go, leaves to Go and slides to Go to view Word, Excel, and Powerpoint documents respectively. I saw in the new BlackBerry Curve 9220 there is a built-in app named 'Documents to Go '. By which anyone can view the lyrics, Excel and Powerpoint documents with PDF files for free. But I can't able to view PDF files in my Bold 9780 which is more cumbersome and expensive smartphone than the curve 9220.
  That's why I want to know where can I get an app 'Documents to Go' compact for free and which is also a PDF reader.

  Please see my above correction... in my haste, I mistyped the step number for the download of dig through portal. Apology.

  FYI - in the described situation so far, unlocked or not is irrelevant. Any bundle of BONES of carriers can be used on any model BB even number on any other carrier (via the removal of the SELLER. XML files). The BB is unlocked or not has no bearing on this factor. The sole purpose of unlocking is to actually use the BB on a different medium that those for which the BB was built. But even a locked BB may use a different carriers OS package.

  Good luck!

• BlackBerry smartphones is supported for the East Asian languages for the Blackberry Bold 9780 on O2?

  Hello, I hope someone can help me with my problem. I'm new to the whole Blackberry I just bought my first BB camera a few days ago so please understand if I don't know what words are in the world of Blackberry. The questions will be in bold.

  So, I recently bought a Blackberry Bold 9780 and I am very satisfied with the overall product. However I was wondering if there was support for the East Asian languages (Chinese, Japanese, Korean etc) for my 9780 BB which is on O2 UK.

  Right now, in my languages options, I can only entry for most European languages (English, Spanish, French, etc.) There are no options for languages of East Asia at all. When I try to display all messages or go on the browser which are languages of East Asia, I don't see one set of black boxes.

  I know there are software updates to update your device to take charge of specific languages, so I checked the software downloads page that interests me.

  O2 - UK users, they have two packages:

  -BlackBerry Handheld Software v6.0.0.905 (all languages)

  Package Version: 6.0.0.905
  Composed of:

  • Applications: 6.0.0.294
  • Software platform: 6.5.0.54
  • File name: 9780AllLang_PBr6.0.0_rel905_PL6.5.0.54_A6.0.0.294_O2_UK.exe
  • File size: 180,72 MB

  -BlackBerry Handheld Software v6.0.0.0905 (Multilingual)

  Package Version: 6.0.0.905
  Composed of:

  • Applications: 6.0.0.294
  • Software platform: 6.5.0.54
  • File name: 9780jAllLang_PBr6.0.0_rel905_PL6.5.0.54_A6.0.0.294_O2_UK.exe
  • File size: 185,61 MB

  Then How do I know which package I currently installed on my device because the application number and the number of software are identical.

  On my device it details shows: v6.0.0.294, (905 Bundle, platform 6.5.0.54)

  So I wonder if none of the above two packages have the option to enable East Asian language support.

  I'm sure I have the latest update for my camera that I can't update more far depending on the desktop software and my phone. So If I move to another package, how do I go to do?

  I mainly use a MAC, but I can also have access to a PC too. I don't know if it's important, but I think that there is a difference between the Desktop software on each computer that is used to update your software.

  If possible, it is that I would be able to download another package that has the support of another service provider East Asia and update on my own? Or is it too risky because it may crash my machine?

  And my last question, so it is likely that O2 can do in the near future if there is no option for the language support East Asia now,?

  Sorry if I rambled on a bit too much or too many questions. I just want to know if its possible to enable language support is now, otherwise I will waste countless hours looking for a method. I looked to see if there were similar questions, asked the Board of Directors, but none was really specific to my needs.

  A big thank you to everyone who sits reading through this. I appreciate the responses.

  Thank you.

  Do not know if you understand how to do this, but I did these steps and it worked fine:

  1. https://www.blackberry.com/Downloads/contactFormPreload.do?code=7D2A383E54274888B4B73B97E1AAA491&dl=... go here and download the version of v6.0.0.0905 (Multilingual) BlackBerry Handheld Software.

  2 install the downloaded OS on your computer, you need the files of this new OS more later to add multi language support for your BlackBerry device.
  C:\Program Files\Common search in Motion\Shared\Loader Files\9780AllLang_v6.0.0.294_P6.5.0.54
  The CJK.alx is the file that you will use later.

  3. use Desktop Manager to save your BlackBerry (better safe than sorry)

  4. before installation, go to your AppLoader folder, for example C:\Program Files Research In Motion\AppLoader and move the Vendor.xml to a backup directory, if you have kept a copy of the file. The loader.exe allows to load up the AppLoader, follow the instructions in the wizard.

  He automatically gave me a list of applications and languages, if you scroll down see you East Asian languages check those you want that I checked Japanese and Thai language and font support. If you do not see these click on 'Add' at the top and navigate to the CJK.alx file.

  So let the application loader it's thing, after that everything should work.

  Hope this works for you also. I take no responsibility of bricking your phone.

  BlackBerry should be an option to install more languages via the phone.