BlackBerry Bold 9780 Smartphone won't start not-blocked loading

It's very strange - the phone blocked and was unresponsive for a while, then I restarted and it is stuck on reboot of the loading screen (black screen with bb logo and progress bar). If I wait 15 minutes, he goes the next white screen with the bb logo but was never able to go that even after 2 hours of waiting.

I tried a hard reset (battery pull), then I tried wiping with JL cmder but it cannot connect to the device because it is not loaded. Then I tried the Desktop Manager to update and install a new operating system, but it is just not any os, even if I have 2 versions of OS for bb 9780 installed on my pc.

Application loader able to connect, but the app list is empty and if I try to install an app it says just that it's not compatible, although whether.

Please help me I can't do anything.

Nevermind I solved it.

I managed to get the phone in safe mode after you restart it (by pulling on the battery and after putting in I held the esc for 1-2 minutes press key) then it started in safemode, now I'm wiping the machine and it should work.

Tags: BlackBerry Smartphones

Similar Questions

  • BlackBerry Bold 9780 Smartphone has stopped receiving all emails

    BlackBerry Bold 9780 to T-Mobile. Several accounts of e-mail (pop and web) lately, I've been affected by a delay in obtaining the emails on my "BOLD", then ceased to receive all emails from all accounts. Device will always SEND emails. Previously, I tried to restart, then made a pul battery that has solved the problem temporarily. Now it has been 36 hours with no emails. NEED VITAL!

    On your BlackBerry device, go to:

    1. options > advanced > host Routing Table > Menu > register.

    2 send your service from your carrier's BIS site books:
    Of your handheld: http://www.blackberry.com/btsc/KB15402

    Go to the Personal Email Set Up icon and sign. Then under help!, select Service books and select send service books.

    Your desktop PC: http://www.blackberry.com/btsc/KB02830
    North American carriers - scroll down to select your carrier
    Carriers worldwide - find your operator from the list

    3. with the BlackBerry device powered time, remove battery for a few seconds and then reinsert the battery to restart. This restart, even if you have already done this, is often necessary to install the service books.

  • BlackBerry Bold 9780 Smartphone keeps poping small clock

    http://supportforums.BlackBerry.com/T5/BlackBerry-bold/why-does-small-clock-face-pop-up/TD-p/188118

    Hi Experts

    I have the bold 9780 keeeps poping small clock, I tried to follow the instructions in the link above, but I couldn't get rid of the clock, could you please say what other steps should I consider for this problem?

    Thank you

    To avoid a freezing response development or late / slow on any BlackBerry, most important practice that you can adopt is to ensure applications CLOSE when you are finished using them.

    If you simply press the Red "end call" key to return to the home screen application is actually open and running in the background. If you do this several times, you will have many apps open and therefore your memory will get used. Lack of memory is the main reason for your BlackBerry slows to a crawl or crashes. If you make a habit of actually use the menu button to close the applications that will at least slow this process memory-clogging. You may still do a battery pull or using the "Quickpull" app from time to time when things get slow.

    To check what applications run on your device in the background, press the Menu key, and then click switching Applications. You will see icons for each application it.

    So now, check your applications running in the background. There are four or five applications that will always run fluently (Messages, Call Logs/phone, BlackBerry Messenger, home screen and the browser; there are other third-party applications such as BeeJive and alerts of BlackBerry that will work also in the bottom that you can not close if you want they work). Ensure that the browser is NOT on an active Web page (open the browser and select the Menu > close). Close all other applications that do not need to be running (the camera or a game you were playing or Google Maps).

  • Smartphones from blackBerry Bold 9900 stole, but it does not block the service provider

    Hello

    My phone got stolen, but it does not block the service provider. All they did was disable the sim card.

    BlackBerry protect now cant work because the phone cannot connect to the network.

    Don't know what else to do

    It is each carrier as they will blacklist the device or simply to block the SIM card.  The good news is that no one can rack up charges on your account using your old phone.  Now when you get a new, open a BlackBerry Protect session and cancel the old phone.  You can then connect your new phone and restore your contacts.

    I hope that helps you.

  • New blackBerry Bold 9780 Smartphone

    I bought my new 9780 to replace my old 9700

    I noticed that the menu is very different, then the old phone but is not

    a problem. My problem is that the power of the battery on this phone is much less

    then the old phone I had that lasted sometimes more than 24 hours without even

    who needs to recharge. This phone is the opposite. 12: 00 the red light

    starts to Flash and the battery power is 2%...

    is this normal or can I adjust this...

    I have not connected to WiFi or BlueTooth. .

    Any help will be highly appreciated because if I can't solve this problem, I send you this

    Back to T-Mobile... within 3 days.

    Thank you.

    With Tmobile, you have 14 days to return it, no questions asked. I would give a week to see if the battery life normalizes.

    Do not drain the battery completely, the top of the load when you get a chance during the day, even 10 minutes can make a big difference.

    And, Yes, the 9780 use OS6, which has a homescreen look different than a 9700 on OS 5.

    Here's some good advice from loading, please read and you will see that many of them will be applicable to you.
    http://www.BlackBerryFAQ.com/index.php/Maximum_Battery_Life
    And here: http://supportforums.blackberry.com/t5/BlackBerry-Community-Post/Power-Saving-Tips-for-your-BlackBer...

  • Power cut-off of the blackBerry so that the blackberry bold 9780 Smartphone has been updated software

    Could you please give me some advice?

    I was busy updating my Blackberry device software and had very bad luck, the power switch is triggered. This caused big trouble for my blackberry to load when the battery is removed and has been replaced but will not open a session. After a while a white screen with the following message: App Error 200 and just Reset underneath.

    When I select the reset option, the aforementioned process just repeats.

    My application for Blackberry desctop is yet get to the top of my Blackberry once it is plugged in now.

    Is there a solution to this problem or is the only way to drop it and have it repaired by experts from Blackberry?

    Would appreciate any kind of help

    Try this:

    (1) make sure that you have Blackberry Desktop Manager installed.
    http://NA.BlackBerry.com/eng/services/desktop/
    (2) on your PC, go to start > run and copy and paste the following line exactly (i.e. with quotation marks):

    'c:\program files\common research in motion\apploader\loader.exe' /nojvm

    (3) the Application Loader Wizard will appear - click on "next".
    (4) in the ' connection: ' drop-down menu, you should see "USB - PIN: UNKNOWN". Click on the button "next".
    (5) you should see a list of applications ready to be installed for your Blackberry. Press Next and finish, and that you are well on your way to get your Blackberry to life. Congratulations! Just unplug and let the process finish completely.

    NOTE: If you do not display the list of applications mentioned in step 5 and instead to see the message "the Blackberry Desktop Software has no Blackberry Device Software for the device you have connected to the computer. Contact your wireless service provider or system administrator', then you must download the Blackberry operating system for your support and your device.
    http://www.BlackBerryFAQ.com/index.php/BlackBerry_Operating_System_Downloads
    Just select the appropriate type of carrier and network, select your Blackberry model from the list and download the latest version. Install this download and follow the steps above again and you should be on the right track.

  • BlackBerry Bold 9780 Smartphone

    Hi I'm new to blackberry a few probs if any1 can help in simple terms, please.

    Unlocked A I'm on giff gaff but cannot get internet to work have not bought bb add on but downloaded opera mini until the next recharge when I add bb add on.

    My phone only rings once then cuts in to your voicemail.

    I can't work on how to get rid of the details of previous owners.

    Any help really appreciated, my email is

    EDIT: For your security, personal information such as email are prohibited. Please see the guidelines of the user   under article ""be sure to." "

    Hey Memphis

    Welcome to the Forums of the BlackBerry Support

    If it's the device then please follow this Knowledge Base, steps, we should do when purchasing an already possessed device, it will remove all the details of the previous owner:

    KB05099 Steps to take before selling or after the purchase of a used BlackBerry smartphone 

  • BlackBerry Bold 9900 smartphones! Buttons do not work!

    Suddenly, all types of button on my phone doesn't work. It has never wet me, I did not drop, then why does this phenomenon happen? I took the battery several times and nothing! She sees perfectly well, I can see the texts and voicemails, I received, but I can't open it or view them because the buttons are not working, so that receive an incoming call, I can't do anything. Please help me!

    This gives me the impression it is a flaw in the assembly of the keyboard, or circuits which read the keyboard. You will need to send the phone in service...

  • BlackBerry Bold 9780 Smartphone - download failed: Null Pointer Exception: Java.lang.NullPointerException

    Hello

    When I get Whats app with pictures and videos and I try to open them... I get following message / warning - download failed: Null Pointer Exception: Java.lang.NullPointerException.

    Kindly help me.

    Thank you... Rishi

    Copy the contents of your data cards... After that format your card data, and the data will be deleted immediately... resolves your problem.
    I solved my self by doing this...

  • Applications for blackBerry Smartphones does not open on Blackberry Bold 9780 after download of Blackberry App World

    My applications are not open on Blackberry Bold 9780 after their download of Blackberry App World.  They complete the download, they are free applications.  When I press the button to open the application, it does absolutely NOTHING.  I don't know what else to do, so I have remove off the 9780.  Please help me! -Jennifer

    I guess what I'm confused about this... is if we are going to solve all the apps that does not open, and now you have removed people... How shall we proceed?

    Who is?

    Let me to this Counsellor... Once you have downloaded an app from AppWorld, even if you are not invited to do, once the app is installed, make a simple reboot on the BlackBerry this way: with smart BlackBerry poweredphone, remove the battery for a minute and then reinsert the battery to restart.

  • BlackBerry Bold 9780 Blackberry Smartphones - can not hear callers but they can hear me.

    BlackBerry Bold 9780 - can not hear callers but they can hear me.

    I tried to pull the battery but still not - working speaker works well, what happens to incoming and outgoing calls.

    No factors have changed since I am finally able to hear an appeal (yesterday)

    My software is v6.0.0.294 (905, platform 6.5.0.54 bundle

    Any ideas?

    The fixed - just to give the President a rap with a jaw and it works

  • Problem with icon disappears blackBerry Smartphones Blackberry Bold 9780

    Hello

    I hope one of you whistle may be able to help me.

    I have a Blackberry Bold 9780, I use v.6.0.0.294 on o2 to the United Kingdom.

    Last month, I noticed problems. I can't tell you what icons disappeared first, but certainly Blackberry App World was among the first to disappear, my phone lock has now gone although I can search it and its actually hidden, it will not display...

    App world Blackberry does exist at all on my "BOLD" and even when I downloaded it again, it will not appear.

    (not sure if there are other icons missing these are the only 2 that so far, I've noticed)

    He said: I'm running the latest version of the software, so I don't understand what is happening.

    I rebooted several times, no luck.

    I've been in the Blackberry menu and looked for a way to display my lock icon and it won't.

    No matter what valued Advisor,

    Thank you!

    Hi Mononoke,

    Cause 1

    4.0.0.63 to 4.0.0.65 on a BlackBerry 6 smartphone with BlackBerry Device Software more updates to blackBerry App World.

    Resolution 1

    The BlackBerry OS 6 versions prior to 6.0.0.706 and global icon is not visible, please download and install the BlackBerry App World 4.0.0.55.

    1. Open the BlackBerry browser on the BlackBerry smartphone.
    2. Go to http://mobileapps.blackberry.com/devicesoftware/entry.do?code=appworld3
    3. After downloading, please reboot your BlackBerry smartphone when you are prompted.
    4. Check that BlackBerry App World is located on the home screen.

    Smartphones blackBerry 6 with a way to upgrade to BlackBerry OS 6.0.0.706 or later should upgrade to the latest version of BlackBerry Device software available in the wireless service provider so solved several problem with BlackBerry Balance.

    The BlackBerry OS 6 versions 6.0.0.706 and higher and the global icon is not visible, please download and install the latest version of the BlackBerry App World.

    For more details see the KB articles below-

    • KB29422 BlackBerry App World icon is missing after upgrade to BlackBerry App World 4.0.0.63 to 4.0.0.65
  • Reader PDF No. Smartphones blackBerry in BlackBerry Bold 9780

    Hello

    I use BlackBerry Bold 9780 and have Documents to Go, leaves to Go and slides to Go to view Word, Excel, and Powerpoint documents respectively. I saw in the new BlackBerry Curve 9220 there is a built-in app named 'Documents to Go '. By which anyone can view the lyrics, Excel and Powerpoint documents with PDF files for free. But I can't able to view PDF files in my Bold 9780 which is more cumbersome and expensive smartphone than the curve 9220.
    That's why I want to know where can I get an app 'Documents to Go' compact for free and which is also a PDF reader.

    Please see my above correction... in my haste, I mistyped the step number for the download of dig through portal. Apology.

    FYI - in the described situation so far, unlocked or not is irrelevant. Any bundle of BONES of carriers can be used on any model BB even number on any other carrier (via the removal of the SELLER. XML files). The BB is unlocked or not has no bearing on this factor. The sole purpose of unlocking is to actually use the BB on a different medium that those for which the BB was built. But even a locked BB may use a different carriers OS package.

    Good luck!

  • Smartphones from blackBerry Bold 9780 - need assistance to fix "App Error 603."

    My Blackberry Bold 9780 white screen 'App Error 603' watch and several JVM error for the last two days. I tried to install a software update using Blackberry Desktop Software. The update will install to the point where the camera is supposed to turn it back on. Restarting stalls about 3/4 of the way, therefore impossible to properly install the software update.

    (Before I tried the software update and was able to turn on the phone, I did a deletion of all user installed application security.) In addition, during the installation of the software update, error 507 return temporarily.

    Any advice would be helpful! I use a Mac.

    Thank you.

    Sometimes, when it comes to 507 and errors such as errors in the JAVA virtual machine, you must try and try again when reinstalling the operating system. You are doing the right thing to connect it to your Mac and reinstall the operating system, but if it doesn't work the first time, keep him home. Why it will not install on the first try, I don't know. I know that it took me more than three attempts in the past to reinstall the OS after a mistake of the JVM. And if you get a 507, you don't have any choice but to connect to your Mac and reinstall your operating system.

    Patience is the key in this process in order to keep trying. See you soon.

  • BlackBerry Smartphones Blackberry bold 9780 need help

    Hello I have a blackberry bold 9780 "BOLD" and I have a question to adapt the protections of a bb bold 9700 to 9780? or applies only those of the 9780

    Sorry I HAV used im translator is not good in English

    XXX (L)

    The only difference between the two is what is inside of them.  Otherwise, they are both the exact same size so anything for the 9700 will work on the 9780.

Maybe you are looking for