BlackBerry Bold Smartphones mobileapps.blackberry 9930

Similar Questions

• BlackBerry smartphones with a problem with blackberry 9930

  Pls I wiped my blackberry 9930 model: RDU71CW. IC:2503 A-force of RDU70CW and I check d version of d phone before wiping, nd now all d OS have download refused to work, I don't know what OS paticula I need to download for phone d Please help me here is my [deleted] mail, before ringing that I can use to download a better OS for phone d since I can't check the version d anylonger I BBSAk v1.9.2 installed with the blackberry desktop software, I d charger too, but wen I tried to load d OS I downloaded, I get an error information, saying: the Blackberry Desktop Software doesn't have a Blackberry Device Software for the device you have connected to the computer. Contact your wireless service provider or system administrator.

  MOD EDIT: Deleted personal information to comply with the Community guidelines and the terms and Conditions of use.

  Hello and welcome to the community!

  The easiest way is, on a PC (you can not do on MAC):

  (1) make sure that you have a current backup and your BB complete... you can find the instructions at the link in my auto-sig below.

  2) uninstall all the BB OS packages from your PC,

  (3) make sure you have the BB Desktop Software already installed

  • http://us.BlackBerry.com/software/desktop.html

  (4) download and install on your computer, the BB OS package you want:

  • http://us.BlackBerry.com/support/downloads/download_sites.jsp
  • If all you want are the levels of BONE, it is first sorted by carrier - the carrier supports, your search will be fast. However, some carriers are much slower than others to release updates. To really get the package up-to-date OS for your BB, you need to dig through and find all businesses that support your specific model BB and then compare the BONE levels they support.

  5) remove all copies of the SELLER on your PC. XML... There will be at least one and maybe 2, and they will be located in the same way or to (it changes based on your version of Windows) these files:

  • C:\Program Files (x 86) \Common Files\Research In Motion\AppLoader
  • C:\Users\(your Windows username) \AppData\Roaming\Research In Motion\BlackBerry\Loader XML

  6 (a) to change your level of BB OS installed (at level or lower), you can run the Desktop software and connect your BB... the software should offer the operating system package you have installed on your PC.

  6 (b) or, for recharging your BB OS level installed as well to change, work around the Desktop software and use the CHARGER. EXE directly, through step 2 in this process:

  • http://supportforums.BlackBerry.com/T5/BlackBerry-device-software/how-to-reload-your-operating-syste...
  • Note Although written to "recharge" and the storm, it can be used to upgrade, downgrade or recharge any BB device model - depends on the operating system package you download and install on your PC.

  If, during the process of 6a or 6 b, your BB has an error '507', simply unplug the USB of the BB cord and reinsert it. do nothing else... This should allow the installation to continue.

  If you are on a MAC, you are limited to only your sanctioned carriers OS packages... but can still use any level they currently have to sanction. See this procedure:

  • KB19915 How to perform a clean reload of the smartphone BlackBerry using BlackBerry Desktop Software application software

  Good luck and let us know!

• BlackBerry Smartphones Blackberry 9930 - Blackberry Presenter

  I tried to download the software for the blackberry presenter in my blackberry 9930. Soon they send me the link, I get a notice that my device (smartphone) does not respect the requiretment of system to support blackberry presenter software... How is that possible? I called my cell phone provider and blackberry. Is THAT RIM has not develop add to this two device be pair?

  I have therefore posted in http://supportforums.blackberry.com/t5/Desktop-Software-for-PC/Blakcberry-9930-Blackberry-Presenter/...

• Blakcberry blackBerry 9930 Smartphones - Blackberry Presenter

  I tried to download the software for the blackberry presenter in my blackberry 9930. Soon they send me the link, I get a notice that my device (smartphone) does not respect the requiretment of system to support blackberry presenter software... How is that possible? I called my cell phone provider and blackberry. Is THAT RIM has not develop add to this two device be pair?

  I went to http://us.blackberry.com/smartphones/accessories/presenter/
  and check the compatible BlackBerry smartphones list.  The 9930 isn't there.

  

• Smartphone data plan (BBM, navigation and Blackberry Protect) blackBerry stops working on Blackberry 9930

  Hi I was using my Blackberry 9930 for a little over a year now, with the same data plan.

  A few days ago my laptop could not start, so I reinstalled my OS. However after successful relocation, I met a problem to access the surveys BBM, browser and Blackberry Protect.

  Wifi, browser and Appworld are fine (BBM and Blackberry Protect not fine).

  However, when I turn off my wifi, I get this.

  

  Check the service book, I noticed many missing articles...

  

  Please note that these are ALL the elements, nothing more to scroll down for.

  I noticed there is an additional element in Options > device > advanced system settings: i.e. the enterprise activation

  

  Click to open the Enterprise Activation (I also get this window when I open the mail setup), I come to the page of connection probably BES.

  

  Other messages, I understand that this could be the it policy. I've done many factory reset, via DM directly, via the command prompt using the loader/nojvm command and /resettofactory

  Things I did without success:

  -Full Wipe and reinstall operating system (7.1.0.580, 7.1.0.755 and 7.1.0.991)

  -Remove the policy with the above methods

  -Record of Routing Table, locally on the host's phone and asking the carrier to do so.

  -Access my site of carrier (telkomsel.blackberry.com) of the pc and return Service directories.

  Things to note:

  -Emails are working properly, can send and receive without wifi

  -Browser and Appworld are fine, only when the wifi is enabled

  -Change SIM on another blackberry, my data plan works perfectly

  -If I add a contact (phone B) through BBM surveys, phone B receives the request. However when a phone B accepts, nothing happens.

  -L' opposite is not true. Phone B please, my phone receives no notification.

  My career was told that my PIN code may be suspended/compromised, is it possible? and how should I proceed if it is true?

  Please advice and much appreciated.

  Thanks for the clarification.

  Linsner wrote:

  My carrier checked on my code PIN and IMEI on the Blackberry Administration Site and showed me a report saying that my phone has been blocked or suspended.

  The carrier States that I have to bring this matter to Blackberry since:

  1. I did not buy the handset of them (carrier)

  2. they have proved that my data plan works when the SIM card is transferred to another handset.

  Assuming that the suspension of the SPINDLE is true, nobody knows how should I proceed?

  Indeed, the situation is delicate. The support service is always the responsibility of the carrier, because they are the entity that provides services. But subsidies related to the device falls to the original place of purchase, or an entity to which they have assigned to your supported devices. When the unit was purchased elsewhere, the service provider can refuse support for issues related to the device. And it seems that your service provider is to determine it's a question related to the device rather than a question related to the service. I don't know if this conclusion is correct or not... I tend to interpret your situation as related to the service, rather focus on the device, but I have not seen the 'rules' that they must follow to do this.

  As such, your next step would be to contact the Manager of your support related to the device. Maybe it's your place of origin of the purchase, a service centre or other entity... it varies depending on the region, and I have no idea of what the device-support model is made for you. If you are unsure, contact your original purchase for orientation.

  If all goes well, they will be ready to take your case and it degrades to the BlackBerry without cost to you. I can't say whether they will be or will not be. Sometimes, when issues come and the two types of support (device and service) are not provided by the same entity, there may be a tendency for each to blame others, unfortunately, leaving the end user without recourse, but to continue to try to climb with both entities until you reach someone who will be willing to take responsibility and provide the necessary climbing.

  There is something called incident support, but it costs to just ask the original question, since you are not through support contracts that are in place. If you want to study, you can check it out here:

  • http://us.BlackBerry.com/support/programs/technical/incident.html

  There is also this link, but I can't vouch for its usefulness because I've never needed to use it and reports in our community here indicate mixed results. But you can try:

  • https://www.BlackBerry.com/technicalsupport/index.do?ft=generic

  Good luck!

• BlackBerry Smartphones BlackBerry 9930 world / "BOLD"

  I have a Bold 9930.  I need to download an app for my vehicle.  When I click on the BlackBerry App World icon, he says: "to continue using BlackBerry App World, you need to upgrade your current version.  "For more information, please visit www.blackberry.com/appworld/support."  Below that is a button "Upgrade".  When I click it, it takes me to the BlackBerry World page where appears an 'Upgrade' button today  When I click on this button, the following message appears: "sorry, your session has expired.  Please close all browser windows and then return to the home page. "However, I don't have to open browser windows.  Help, please.  Thank you

  Hello and welcome to the community!

  Here's a knockout who deals with this error:

  • KB32113 When you try to update the BlackBerry App World storefront via the BlackBerry browser, the following error is displayed. "I'm sorry your session has expired.". Please close all browser windows and then return to the home page to start again"

  I hope that it contains something useful! There are also several existing threads on this site, which discuss exact error... your opinion of those who may prove useful, and a search of this website, by using the error message, error code or symptom, should reveal all the existing threads that are applicable to you.

  Good luck and let us know!

• Tones alert to transfer to Smartphones blackBerry 9930 to Q10

  Recently, I have activated and configured my Q10. I tried (many times) transfer my tones to alert my 9930 to Q10. The problems are: A) that all my alert tone are set to read-only and B) I can't access it from the office or simply through a search of my phone software. Help me please! New ringtones are so boring and limited. I tried to download the old tones from the Crackberry page, but they only have half of the tone I want.

  You can download OS 7 ringtones here:

  http://forums.CrackBerry.com/BlackBerry-ringtones-F15/original-BlackBerry-OS4-x-OS7-1-ringtones-noti...

  You can download a bunch of BB10 ringtones here. These come from the BB10 device but hidden. Someone all the excerpts and posted all 200 of them:

  https://Mega.co.nz/#! FE0wFKgB! 7SgFiME3JEzBvseK7MOD3pwgzAe7T0ByM2DifogxCQg

• Update blackBerry "BOLD" Smartphones Q

  I gave to my son my old "BOLD". It's been a while since the update.   I'm curious to know if this can be updated to 10?

  In my view, there is an update that he wants to do, that will take me an hour. What is the update 10?  I don't want to update it and ruin the phone!  He'll kill me lol. Can I safely to this day and not mess up his info?

  Thank you!

  towngirl_04 wrote:

  I gave to my son my old "BOLD". It's been a while since the update.   I'm curious to know if this can be updated to 10?

  In my view, there is an update that he wants to do, that will take me an hour. What is the update 10?  I don't want to update it and ruin the phone!  He'll kill me lol. Can I safely to this day and not mess up his info?

  N °

  No older BlackBerry devices (compared to the OS 4 to 7) can be updated the current operating system of BlackBerry10.

  The kernel is not possible, different OS and hardware.

• BB in blackBerry bold Smartphones 9790 battery life and temperature

  I used Blackberry curve 8520 and not been disappointed until the 9790 bold. Within 5 days, the reduced 1 day-hours battery life.

  It's even worse

  1 when the battery life is less 65% is greater than the demand for phone on battery, it of performance and the heat of the battery up to a scary point and die faster.

  2 less than 65% the phone take charge and no is not controllable and crashed constantly.

  will you please reply as soon as possible because I'm afraid something will happen to me because of the temperature of the phone. I just bought the phone 5 days ago and I can't give it back to the supplier as I bought the UNITED Arab Emirates and now I am in Egypt

  There is obviously something weird going on inside your phone.

  Let's start with a battery pull.  Something in your operating system does not work correctly if a battery pull he must solve.  Remove the battery while your phone is on, then replace it.

  If that does not improve the performance of your phone, it might be a good idea to reload the OS of your phone using BlackBerry Desktop Software.  You don't even have to load a new OS, sometimes just reload the same OS makes the turn.

  Try these suggestions and post back with your results.

• BlackBerry 9000 "BOLD" Smartphones shows 1 unread email problem

  Yesterday, my 9000 "BOLD" began to show that I had 1 unread email (the icon at the top of the main screen).  The e-mail tab folder EVERYTHING was not a red stars indicating unread messages and when I go to the email app and press U for unread I get the message "No Unread Messages in the list"

  Today I received emails 34 icon went to 35 unread, I opened all the 34 for today and the icon still shows 1 unread.  I also highlighted all the emails, them marked as read and then scored as reading and still the icon shows unread 1!

  I tried a battery pull to clear the icon but that did not work or the other.

  Please can someone advise how to clear this?

  Thank you very much

  Bob

  Tips to clear the message unread... try them in the order.

  (you probably have a RECORDED message, unread).

  If you have a new icon rogue Message on your home screen, or a negative number (-1), one of these solutions could erase or reset:

  Try these options:
  The main Messages folder and select today's date, click on the menu button and then select Mark prior opened.
  * Hard Reset BlackBerry now ALT CAP (right Shift key) and DEL (or with the BlackBerry power, remove the battery and reinsert the battery)
  Messages > saved Messages
  Messages > view folders, check each folder (calls, SMS and MMS, and boxes, saved missed boxes, browser, phone logs etc.)
  * Scroll at the top of the folder, on the title menu, click or tap to MARK PRIOR OPEN date
  Change your theme and see if it persists and return to your desired theme. (Options > theme > select.)
  * Connect to Desktop Manager > backup/restore > advanced. On the right pane is the list of the data on your device. Scroll to the e-mail highlighted messages database, and then below, select TRANSPARENT. This will clear your system of all messages.
  * Clean and reload your OS.

• BlackBerry 9000 "BOLD" Smartphones software crash

  Our company has some Blackberry 9000 "BOLD" (with the top of the page mail and mail easy)

  Each phone has suffered some crashes (fortunately rare) during normal operations: the led turns red, the black of the screen and is necessary to remove the battery and restart.

  Data on BONE are:

  v4.6.0.125 (Platform 4.0.0.134)

  Kernel v3.8.5.48

  Micro Edition 1.0.115.175

  Can you tell me if RIM has released a update?

  Thank you

  Fabio Bianchini

  Manager Sistemi Informativi

  EDIT: Remove personal information

  My HH OS is updated then your one - v4.6.0.162 (Platform 4.0.0.155).

  What duty service do you use?

• BlackBerry 9780 Bold smartphones comes on after battery

  My Bold 9780 battery drained completely (overnight) and when I went to load it again it won't turn. I tried to load all night and still nothing, I also tried another fully charged battery, and it does not work. My Desktop Manager software is not detect it. Just before he died I had actually transferred all the data on a new blackberry and the software says I could now wiping my device but I don't mind yet. Any idea?

  Hello and welcome to the community!

  Please try this sequence... Note that, throughout the whole 4h15m process, your BB should stay connected to a good charger (not the USB PC):

  1. With battery, connect your BB to the wall charger
  2. Leave it alone for 2 hours, no matter what the LED or the screen not
  3. Remove the battery
  4. Wait 15 minutes
  5. Insert the battery
  6. Wait another 2 hours, no matter what the LED or the screen not

  This has been known to "revive" some BBs.

  It is also possible that your battery or BB has encountered a problem... to test, this sequence is necessary:

  1. Get a known good and already fully charge battery... use it in your BB and see what happens
  2. Get access to a BB good and the same known... use your battery in there and see what happens (you may need to load if it has gone completely flat)

  The results of this will show if your BB or your battery that has the problem.

  Good luck and let us know!

• BB blackBerry 9900 bold Smartphones - fm tuner? is this one?

  Anyone know if it is built in tuner fm on the BB Bold 9900.

  Check AppWorld BlackBerry Radio, available in some areas.

  The 9900 doesn't have a real FM radio tuner in what you can "scroll" up and down the frequency.

• BlackBerry Desktop Manager exits with error when cradled with BB Bold Smartphones

  Hello

  Somehow the BB Desktop Manager does not work for me. I tried several times but as soon as the birthplace of the device with the USB connector, during a second communication icon appears on the screen of the device and then finally he displays an error of windows debugging "Blackberry Desktop Manager has encountered a problem and needs to close. We are sorry for the inconvenience"and requests for output.
  Next time when I started Desktop Manager it shows status as disconnected, (although I can see the status of the phone connection computer on the main screen of the devices sometimes and sometimes just the battery indicates the charge). I restarted the PC, reinstalled the application several times but no use.

  The version of Desktop Manager that I use is 4.6.0.12 on Windows XP and I use Blackberry "BOLD". I tried to use 4.7 also.

  Help, please.

  Thank you
  Philippe
  P.S.: It worked for me on the first day of my new BB

  Well actually I was installing software downloaded from the same site. In any case, the problem is solved now. What I did different this time, it's:

  1 reinstall the USB and modem drivers

  2. install Desktop Manager on a different path, that you the default.

  And one of the above fixed it. I'm glad it works :-)

  Thank you

  Philippe

• BlackBerry unlocking BB Bold smartphones

  I will be traveling in Europe for 3 months and want to avoid heavy roaming charges. I read that release the "BOLD" and using a prepaid SIM card is the way to go. I bought the code to unlock the phone remotely, but in fact this is done because I'm a little scared the implications for security, etc., in the case where something live upward. I'm with Rogers. Any advice on the risks associated with release it? Thanks in advance for any help.

  You can use a prepaid sim card, but your blackberry doesn't work as a phone, no mail, no Messenger, nothing, only phone.

  And the suggestion of another, why you paid to unlock the device?, if you are abroad for a long time, you can call your operator and ask for the unlock code (and free) to use the phone overseas.