BlackBerry Leap Leap - name of caller id not displayed to registered contacts

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  Hello and welcome to the Forums of Support BlackBerry.com.

  It could be one of the three solutions... Try these:

  1. make sure that you set your own country code to the Phone Dialer screen > Options > smart dialing.
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  2. in the same place, change the length of National number for the number of digits corresponding to your country (since some countries have less than 10 as that set by default in the BB). Check out the total numbers, less country code. Do not place not the '+' in the entrance of your contact.
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  Hello

  New in BB, moved my SIM Nokia in the 8900.

  I have problems with names not displaying not when they call the number is entered differently (depending on whether I'm foreign or in Thailand). Some numbers are saved under the international numbers (+ 66829...) to other entries like (0869...).

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  It all depends on how you have your game of smart dial.

  It could be one of the three solutions... Try these:

  1. make sure that you set your own country code to the Phone Dialer screen > Options > smart dialing.
  Set your country code in this format: "+ xx" where xx = country code. Some countries have two or three-digit country Codes. Do not place not the '+' in the entrance of your contact.
  * In the United States, the value of this country as '+ 1' Code and place your local area code in the appropriate box (this normally the default setting in a new BB).

  2. in the same place, change the length of National number for the number of digits corresponding to your country (since some countries have less than 10 as that set by default in the BB). Check out the total numbers, less country code. Do not place not the '+' in the entrance of your contact.
  * For example, some countries have a total number to 8 (more than 3 for the country code). You must enter '8 '.

  3. you probably have "Content Protection" located on your address book.
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  Hello

  I have a Tour 9630, version sw 5.0.0.732.  When the phone rings, it does not display the name of the caller, their telephone number, although this number is in my address book.  Once I answer the call, the name will be displayed.

  Naturally, I would like to know who is the caller before I answer!  :-)

  I found a few messages, ask something similar, although for different model phones.  Some of them suggest that I have to disable protection for the content... but I can't find it in the options.  Even in the User Guide, it contains instructions (go to Options > Security Options > General settings... but there is no "General settings" on my phone.)

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  Options > Security > encryption > include contacts.

  There could be other solutions... Try these:

  1. make sure that you set your own country code to the Phone Dialer screen > Options > smart dialing.
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  * In the United States, the value of this country as '+ 1' Code and place your local area code in the appropriate box (this normally the default setting in a new BB).

  2. in the same place, change the length of National number for the number of digits corresponding to your country (since some countries have less than 10 as that set by default in the BB). Check out the total numbers, less country code. Do not place not the '+' in the entrance of your contact.
  * For example, some countries have a total number to 8 (more than 3 for the country code). You must enter '8 '.

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