BlackBerry locked model Smartphones will not be unlocked

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• BlackBerry Desktop Manager Smartphones will not read phone

  the Director of bureau will not read my phone... it connects fine - starts playback-, then freezes.  He can even do the initial configuration.  I don't get an error message.

  I reinstalled the software tried different versions - exchanged phones - disabled the antivirus/firewall and nothing has solved the problem. I can't find any documentation on this site or tmobile who is somehow useful.

  advice would be greatly appreciated.

  Thank you!

  Hello

  On the departure of Blackberry browser, the key options, menu, browser cache, delete all categories.

  Director of office on the PC, then create a battery pull on the Blackberry just before you

  Connect the USB cable.

  Let us know how it goes.

  Thank you

  Bifocals

• BlackBerry Bold 9650 Smartphone will not receive emails from one of my mailboxes.

  Update from last week, and then an e-mail address will not work.  When I contacted the server provider, they gave me the server to use, port, etc..  but I can't change these on my Blackberry.  (Or may not know where to do it).  When I remove and add the email address, it won't give me the opportunity to put the popmail address, or designate the right server and port.   Tried to do it on the computer but the phone won't allow me to do so.  Someone knows how to fix this?

  Hi wilk123,

  Try to enter the parameters of advanced integration when setting up your e-mail address in the e-mail on the BlackBerry or on your BlackBerry Internet Service account settings.

  http://bbry.lv/qN1SGz

  http://bbry.lv/ou9ZjH

• BlackBerry Bold 9900 smartphones will not recognize the new SIM card

  I recently got a Bold 9900 as a gift. In my view, that the phone has been used on the Orange network.

  I tried replacing the original Orange SIM card with my SIMcard "pay-as-you-go" three, when I turn on the phone I get the message "SIM not recognized" and a dialog box asking me to enter a code to unlock the SIM card.

  Because this means that the phone is locked on Orange network. If so, how can I get the unlock code for the new SIM card?

  Best regards

  SS

  Hello and welcome to the community!

  You have in fact potentially two issues to deal with... When BBs are made, they are "locked" to their original media and cannot be used on any other carrier up to this MEP is unlocked. Reference:

  • http://supportforums.BlackBerry.com/T5/General-BlackBerry-functions-and/unlocking-your-BlackBerry-gu...

  But the error you say does not quite what I'd expect from an MEP lock... but please check after the above and see if your BB is indeed MEP locked... If so, then Yes you need to unlock it until you can use it on any other carrier.

  Or - some SIM cards are delivered with a code of their own necessary to unlock and use. But the supplier of the SIM card which should also give unlock code you with this (if that's what applies to your situation).

  So, I suggest you check to see if your device is still locked MEP... If so, get a code (you may have to pay) and unlock it. Then try the SIM card again. If it still fails then your SIM card provider.

  In addition, please check with your mobile service provider preferred 100% certain that your BB model is 100% compatible with their network for all services.

  Good luck!

• Videos of blackBerry Pearl 8100 Smartphones will not play

  Whenever I try to play a video on Youtube it says "the specified protocol is not supported by your handheld. Please try a different URL. "Why is that? I tried to play other videos on other sites and it pretty much says the same thing.

  Here is my phone info:

  T-Mobile

  BlackBerry Pearl 8100

  v4.2.1.107

  Here's a knockout who may have some information for you:

  KB05419 Convert audio and video files for the media on the BlackBerry smartphone app

• BlackBerry Curve 9360 smartphones will not update to OS 7.1

  I have a Blackberry Curve 9360

  I have the latest version of the Desktop software installed and when it starts it ask me to update my OS 7.1

  I'm trying to update my camera above the BONES of 7.0 to 7.1 so I can get the hot spot option (as I successfully for our other 2 blackberries at home) and I get the error below:

  "An error occurred when downloading software for your device.  Please check your Internet connection or try again later, if the problem persists. »

  I tried the update of BONES from the site Web de Blackberry without desktop software being run but same error and when I try to update phone that only it says OS already up-to-date.
  

   

  I have same phone to default settings and tried reset but did not work.

  I tried to download just thesoftware

   

  9360AllLang_PBr7.1.0_rel2102_PL9.6.0.112_A7.1.0.746_Koodo_Mobile.exe

   

  and install but also did not work.  I followed the steps on this site by deleting the folder of seller etc...

   

  http://www.tech-FAQ.com/how-to-update-BlackBerry-OS.html

   

  and
  

   

  http://blackberryrocks.com/how-to-upgrade-BlackBerry-operating-system-OS/

   

  But in the Loader.exe my OS does not appear even after you search solotions to this problem and to try this I found.

  I also tried the stealth mode listed here but no question was fast I do my watch PIN

   

  http://forums.CrackBerry.com/desktop-software-F153/Desktop-Manager-not-showing-OS-files-application-...

  OS 7.1 has the wifi hotspot which is the main reason I need like where I live the only internet I can get is through cellular service.

  
  Please advise, thank you for your time and I look forward to your response.

  Darren

  dcs3099 wrote:

  I have remove the vendor file and when it does not also remove the device file but still does not work.

  DEVICE. XML is not relevant (but should not be removed). But there are 2 name of the SELLER. To remove, XML files not not one... Please check back.

• BlackBerry Curve 8520 smartphones will not receive any emails

  I recently received my new 8520 and after that a few questions has finally managed to put in place emails. Since that time my wife 8520 has stopped to receive e-mail. She's e-mails on her web ISP mail and his Outlook 2003 client on her cell phone. All the settings remain the same as before and are the AA even mine (with the exception of the email address). Someone at - he of the clues as to a possible reason please?

  Sorry to be late in his response, thanks for yhour interest, but it would seem that firewall phone allowed itself somehow block all e-mail. Our ISP blackberry team has guided us through the cure that causes disabling firewall said. No disrespect, but I rather not so my ISP for now, thank you.

• Speaker blackBerry VM-605 Smartphones will not play through the car radio

  Greetings:

  My new pairs of speakerphone VM-605 fine with my Tour 9630 (Verizon) and works fine for calls via the microphone/speaker.  However, I can not play music files or Slacker Radio by radio of my vehicle.  I followed the instructions and all the right lights are lit on the WM-605.  I have it tune the freq announced by the VM-605 and the station with no signal broadcasting already there, but then nothing happens.  I repeatedly hit the FM button and tried different freqs, but no joy.

  Help!

  I just play a song first, then power up the VM 605 once he turns on and says connected press the FM switch and listen to it on the radio.

• The applicant type of window in the window of consultation of the client a model number will not accept it that

  Patiently, I try to enter data that will allow me to get a phone call from a support person about my problem with the camera three RX 100 model, which will not take a decent picture in the open air. All of the images appear dimmed. I tried to go through the computer section trying to get to a real person in the window asking the model type will not accept the type of model, it is tinted pink and will not accept the data. I'm very frustrated by the difficulties I encounter trying to get a conversation with a real person, that my phone number is 207-350-0201. Thank you

  Try 1-800-222-7669.

  I got this number on the Web site.

• BlackBerry Smartphones Smiley locked model will not be unlocked

  My daughter (including BB is) downloaded a smiley face pattern unlock BB App World and entered a password but the app will not now recognize the password and if the handset is actually locked!  Is there a way to get around this, like the restoration of factory settings?

  Hello!

  You can try one of the following steps:

  Type of incorrect passwords for 10 times and the unit will automatically be dragged to the default factory settings.

  Otherwise, connect your device via USB cable to your laptop / desktop.

  Now open BlackBerry Desktop Software (CD, which is given in the box, install this software first).

  Once connected, restore your device to the default factory settings.

• Torch of blackBerry Smartphones will not send or receive photos of text

  Torch 9810.  At & T.  Brand new.

  Device will not receive pictures of the mass of text, or send pictures.  Already checked the settings and did a hard reboot.

  Help, please!

  Ah! It's another piece of the puzzle, indeed! Anything that might be useful that we do not know yet?

  In any case, I suggest the following, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message to your BB to come...) Please wait for this before moving on to the next step):

  (1) registry HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network
  • Please wait a 'registration' message reach your Messages application

  (2) Service reference books

  • KB02830 Send the directories for the BlackBerry Internet Service
  • Please wait "the Activation' Messages, one per already configured e-mail account, arrive in your Messages. If you have not already configured email accounts, please wait 1 hour.

  (3) restart to take batt

  • Each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  I hope that will move things again for you! If not, then you should certainly talk to ATT... It is quite possible that they are not completely passed your services with a BB to another...

• BlackBerry 8350i smartphones will not save new contacts

  Hi, I'm new to this site so patient with me. I have a blackberry 8350i and recently, I noticed that I can not save new contacts or numbers, how can this be corrected?

  IF you have improved last week your MSN/Live, AIM, Gtalk or Yahoo Messenger application, remove applications for upgrading your device.
  Your address book will not work.

• BlackBerry smartphones will not buy another Blackberry

  I had a curve since 2008. I got a newer curve in January when I renewed my Verizon contract. I am extremely disappointed by the general slugishness of the phone. I thought that it would be better than my old curve with freeze ups, white screens, the "eception exception" and "illegal action" messages / freeze ups and it was for a while. Then, a few weeks ago I received a message about an upgrade of the system I did and now I'm back to the same problems as my old curve - freeze ups, white screens, sudden resets, having to get a battery out frequently, browser very slow speed, downtimes, etc... Added trouble to just upgrade to the way I navigate screens at home with the means the screens are distributed in all the icons, frequently used icons, Favorites, etc. The update comes to increase my frustration with my Blackberry in general. My problems are unique to my phone alone. Other people tell me that their BB has similar problems. Are we just a bad thing? At this point, I will not buy another BB and unfortunately I do not recommend BB to friends if they ask how I love my curve.

  I already said that I have a Curve 9330. No need to answer though, as I'm rejecting this week. I don't know why Blackberry even exist anymore.

• BlackBerry Torch Smartphone will not synchronize with iCal

  My flashlight will not be synchronized with iCal. He comes up with a generic error and said to resynce. It happens also with the option tasks. It synced before and now it will not. I have not changed parameter. Can someone please help?

  TIA, Joe

  Hey joecz2011,

  Thanks for the quick response.

  If your calendars are listed in BlackBerry Desktop Software, go to the device > data forget. Re - open and close the BlackBerry Desktop Software and unplug the BlackBerry via USB and plug it in again.  Configuration of the synchronization and the test.

• Camera of blackBerry Smartphones will not work...

  Hi all

  with my new BlackBerry 9800 Torch, I tried to take pictures, but it simply does not work.

  I tried every button described in the manual (on the touch screen or button below or the touch of comfort on the right side of the BB), but the BB will not take a picture. I can make videos, but not photos. Just with the "photo" "facial recognition" mode (sorry if this is not correct, I just translated it, my Blackberry speaks German :-)) it can take pictures, but not in automatic mode or another.)

  It's just kind of a weird bug or I'm too stupid to work with this device?

  Thanks for your help!

  Emma

  Hi Emma

  Just to clarify, your BlackBerry will only take photos in face recognition mode?  When you're in a different mode, what happens exactly?  You get errors or click noise?  Have you tried to remove and reinsert the battery?

  Thank you