BlackBerry my passport of BB went crazy, look how he was attacked by a virus

Suddenly, I was not able to make or receive calls, all sounds have been replaced by a kind of "siren." I tried to restart, but nothing has changed. The siren also starts when the system is restarted.  Bluetooth and WiFi are no longer works, the device tries to find a connection, but it is not possible

It really looks like something had attacked the OS... can anyone help?

There is no virus.

Looks like some kind of third-party app you have installed.

For now, follow these steps:

Restart: With the BlackBerry powereddevice, press and hold the power button on top about 20-30 seconds, ignore the 3-2-1 timer and hold the button until the screen goes black and you see the red LED.
or
Restart: With the phone smart BlackBerry turned on, using the keys of volume of the edge side, press on and hold the keys of volume for about 20 seconds and both of the Up, ignoring the initial message of screenshot... the screen go black, reboot.

Tags: BlackBerry Smartphones

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