BlackBerry Passport Crash Help!

Similar Questions

• BlackBerry Passport wifi connection problem after password change

  I changed the password on a Wi - Fi device and since then could not connect my passport to this access point. Have you tried the wps process also without success.

  Thought maybe I could delete the old profile registered, restart and after finding the unit once again, perhaps that would accept the new password.

  I don't see how to remove the original profile.  When trying to update the password, get a message that the profile cannot be added.

  Click on the link below to delete the backup Wifi network on your Passport.

  http://help.BlackBerry.com/en/BlackBerry-Passport-series/current/help/mes1334606818545.html

  Good luck!

• BlackBerry Passport receive only wanted to call

  Hi all

  I recently bought blackberry passport and wanted to know whetner it is all fuction I could receive calls only from numbers pré-inscrite. I previously used samsung Galaxy note and there was block mode that allows me to block all except numbers call pré-inscrite. I know that there is a fuction that block all os blackberry 10 call. Sometimes, I do not want to receive any call but still need to be connected with important people like MOM or wife... Please help me.

  Thank you very much

  JY

  You can block all or nothing on the device, but there are several call blocking applications in the BlackBerry World, that you can use

• BlackBerry Passport BB as a new phone on the rise and glued on the anti-theft function

  Hello

  I've been a faithful customer BB for 10 years and recently bought a refurbed unlocked Blackberry Passport on e - bay.

  I started to set up the phone, and once I got the Blackberry ID user name connection, my connection was not accepted as Blackberry Protect anti-theft is activated.

  While I tried to contact the previous owner (pending response), I try to find out if there is a way around this section of the introduction.

  I have 3 numbers and all phones blackberry - Q5, Q10 and now BB passport. They are so easy to use and convenient that I really want to get the implementation completed on this phone as soon as POSSIBLE, because it will be used for work purposes.

  Is there a way someone could help?

  Thanks in advance.

  jpcprocha

  Hello and welcome to the community!

  There is no way to move forward without these credentials. Theft protection is a very strong security feature and cannot be bypassed.

  You must get these credentials, complete the initial Setup with the credentials and throw then a WIPE on the device, again enter these credentials. After the WIPE, you'll then be able to use/create a new BBID during initial installation.

  If the seller will not provide you with the credentials, their next option would be for you to return the unit to them and to the steps above, except for the last part (for example, they should start CLEANING with their powers, but does not start the device upwards later), and then they send it back to you.

  The last option is so... If the seller has represented the device as being fully usable by you, and if they either of the above, then they distorted the device for you and should refund you. If they do not cooperate, use the functions of "Buyer Protection" eBay.

  Good luck!

• BlackBerry passport when viewing a video on Facebook or Youtube, speakers stops playing suddenly

  Hello

  Hope someone can help me with this... Just got a new Blackberry passport a week ago, coming from an iphone 4 s. I have play videos on Facebook and Youtube and after a few seconds/minutes a VERY STRONG high pitch sound (more like a whistling noise) suddenly burst speakers, then slowly his is dimishing and after a few seconds, no more sounds of Blackberry coming out of speakers. The music plays, but no sound, even for the videos and key tone. I need to reboot my bb for my speakers to work again. What happens here?

  Thanks for you help in advance!

  Frank

  @frankviolette506 you play the in the browser? or in the apps?

  It shouldn't make a difference, but it might help to determine where the problem is.

  My Passport works perfectly for videos on OS 10.3.1.1581.

  Some things you can try:

  (1) I wish to usse BBVE, which comes with your device. Launch the tool, select the Center button, which will give you a list of tests and run the audio tests. He will perform a few tests that allow you to test the speakers, etc.

  If one of them fails, I would first reload the OS using the software Link. Then rerun the tests. If they still fail I guess a hardware problem, I hope still under warranty.

• BlackBerry, Blackberry Passport - randomly calls go to voicemail

  Random incoming calls are directed to your voicemail.

  -Rogers Tech Support - number called several times - all went to voicemail

  -Backed Up - factory settings - AND before restoration - Rogers Tech Support - call came through ok (no voice mail)

  -Restored data - Rogers Tech support called - went automatically to voicemail

  -Again, a call to a number of my directory - came through, without going to voicemail.

  -Seems almost like call blocking, not numbers not in the phone book?

  -Technical support Rogers suggests to RESET and RESTORE again - can anyone help?

  Thank you

  Find your solution here

  http://supportforums.BlackBerry.com/T5/BlackBerry-Passport/BlackBerry-passport-is-blocking-some-Inco...

• BlackBerry Passport autonomy and stability. Your experience

  Good day to you all,.

  My BB passport had a terrible battery life. My experience was similar to that of this post on the forum:

  https://supportforums.BlackBerry.com/T5/BlackBerry-Passport/short-battery-life-update/TD-p/2997430/h...

  Therefore, I returned my passport and got a refund that I used to buy an iPhone 6.

  However, I could not just believe that the battery life should be so bad so now, I searched the forum and found the post above (I also did it before I returned my passport, but could not find anything at the time). The above post made me think of buying a BB Passport again.

  Not to mention that the battery life terrible on my device, I also found that the BONE was terribly unstabie. I had to reboot the device several times a day. I reinstalled the operating system that has helped, but it was still not anywhere near as stable as my old iPhone.

  Now, after I've had my iPhone 6 for awhile, I have to say that I miss the passport of BlackBerry. I'm bored of the factor of the screen, physical keyboard touch, hub BB etc so I would consider buying a new one, but before I do, let me know your expericences with the battery life and the stability of the operating system.

  Thanks for sharing your experience.

  Kind regards

  Peter

  mine has been very stable and I use it a lot at work. I get to about 50-60 battery left after 12 hours, but I use it a lot.

  I was able to get more than 2 days on a single charge but did not use not heavy.

  I like it 30%, I can go to bed, wakes up and using it again for 2 hours before switching on the way to work.

• BlackBerry, Blackberry Passport questions

  Hello
  I bought the Blackberry (SQW100-1) passport in April 2015. Since then, I experienced some problems,

  1: shaking screen problem.

  2: If composing an email through hub, the cursor flashes and cannot use the word prediction.
  3: sometimes locking screen does not soon appear.
  4: lag in lock screen notifications.
  5; Shift of the camera.
  6: even if I hide BBM, facebook & twitter contacts in the contacts application, it does not hide.
  7: recently my passport for Blackberry is freezing, or auto shutdown, because I have to press and hold the power button for more than 5 seconds to restart the Blackberry and it's so frustrating and unreliable, what can be the cause for it?

  My device info:

  Model: Blackberry Passport

  Model number: SQW100-1

  Software version: 10.3.1.1779

  OS version: 10.3.1.2576

  Build ID: 835537

  Cryptographic kernel version: 5.6.2.44214

  PIN: {DELETED}

  Please help me soon.

  (Sorry for the grammatical errors, as appropriate).
  Thank you.

  MOD Edit: Edited post to remove the personal information in accordance with the Community guidelines and the terms and Conditions of use

  Hello and welcome to the community!

  This particular version of the operating system is sadly known to have a lot of bugs, which most have since been corrected. But, to take advantage of these fixes, you must update your operating system.

  Official methods, which will be controlled as to what exact OS versions are available:

  • http://supportforums.BlackBerry.com/T5/BlackBerry-10-functions-and/how-to-reload-your-Blackberry10-O...

  Non-official methods, which are cleaner and allow you to choose a version of the OS that maybe your carrier (or anyone they control your offers) delays in approval:

  • http://supportforums.BlackBerry.com/T5/BlackBerry-10-OS-device-software/upgrading-OS10-devices-using...
  • http://forums.CrackBerry.com/BB10-leaked-beta-OS-f395/BB10-OS-archive-943672/

  Of course, before you start this, you want a good backup link, a manual copy of the memory of your device to your PC and complete documentation of your configuration (identification information of account, adding applications, configurations, etc.). Sometimes, restoring a backup returns unit corruption even, must be eliminated and reconfiguration from scratch can solve that.

  Good luck and let us know!

• BlackBerry Passport email Html appears in the Hub on Blackberry Passport

  Dear Support Forums,

  I have recently upgraded to a new phone (BlackBerry passport) and have encountered a problem with my email.

  I am not able to display html emails in my inbox on my device. When I saw the same email from my desktop via outlook or webmail it displays very well.
  I can view emails html of my other personal e-mail accounts very well on the device, however, it's just my business email which will not display emails correctly on the device. I jumped through all the hoops support with technical support from my mobile provider and technical support of my corporate email provider already and they have determined that the problem is the end of Blackberry.

  I would like to know if there is something that can be done to help.
  Thank you

  noelgREALTY.

  As temporary (since my last post) I had the account e-mail problem and set up the Activesync for contacts & calendar only (no e-mail) and set up a separate IMAP on the same device for the part by e-mail only. In this configuration, I could get HTML emails as usual, but I lost the functionality to send Calendar invites via ActiveSync.

  I did updates BBOS and whenever have tried turning on the email back for ActiveSync see the updates addressed the issue. I had not checked it lately / after the update so I tried today and voila! My ActiveSync email now displays HTML emails as usual in my problem email account. If all is good now.

• Wireless blackBerry blackberry Passport Passport limited

  my blackberry Passport simply refuses to connect to my wifi at home... every few seconds, I get a message saying "limited wifi connection. This network seems to have limited internet access some sites are inaccessible. to fully access the internet, connect to another network.

  and the strange thing is the wifi works perfectly on the blackberry 9900 dad and also works on samsung bro, so I don't think it's the router... Please can anyone help solve this problem on its really frustrating.

  Hello.. Sorry for the very late reply...

  Thanks for your help... unfortunetely that didn't work...

  but managed to get the wifi works, bro called technology guy... he reset the router and changed a few settings not sure what, but the wifi on the phone working perfectely, have no limited connection message arise more... =)

  guess it was the settings saved on the pc that was causing a problem...

• HP Laserjet cp1525nw: BlackBerry Passport Printing

  Try with BlackBerry Passport Wi - Fi is a challenge that it has no owner application on their system. Several apps are not compatible with the printer. Any thoughts?

  Hello @chesbeau,

  Welcome to the HP forum.

  What impression Blackberry devices do not have a lot of options. Little if any support the HP ePrint app.

  Most often, users must send the documents to the address of @hpeprint printers, if the printer supports ePrint.

  I recommend you to call the Department of the Cloud Services.

  They are a service based support, so don't worry guarantee.

  Please contact our Cloud Services at 855-785-2777.  If you do not live in the United States / Canada region, please click the link below to get help from your region number.  http://WWW8.HP.com/us/en/contact-HP/WW-phone-assist.html

• Hi Blackberry blackBerry passport,

  I just wondered when the Blackberry is Blackberry Passport stock to the United States?

  There was no announcement of the final date of release from ATT.

  They are currently Murphy is to the United States on shopblackberry.com and on Amazon.com, you may find them in stock currently but kepp audit!

• Is BlackBerry Passport all project to upgrade Passport 10 BlackBerry to Android?

  Hello

  I recently bought a Blackberry passport (normal version, not to SE) and I read that the new smartphone, the BlackBerry Priv, will animate the Android as an operating system. So, I wonder if blackberry will support the passport by upgrading the Android operating system or support the device by providing some security for Blackberry 10 updates?

  I would be great if someone from BlackBerry team (employee) could answer this question.

  Thanks in advance!

  Hello!

  Regarding your request for comments from people of BB, please see this "sticky" post, as well as the wires to which it connects, for more useful information to guide you as you go:

  • http://supportforums.BlackBerry.com/T5/social-lounge/how-this-site-and-formal-support-work/TD-p/2540...

  I hope that this information will be useful to you.

  In addition, what you ask would require knowledge and revelation of the "forward looking information", which in reality is strictly banned here, and any person who has such knowledge would reveal due to the NDA and other instruments.

  So, with this "officialness" of the road, here is my speculation. N ° current devices have hardware that is coupled to the BB10 operating system. The PRIVATE, given everything we see and hear, will be completely different material, coupled with a completely different operating system. Swapping them probably would not work.

  Your concern for security is actually quite interesting... as well as the opposite of others who speculate these things here. It is the idea more than the PRIVATE will be less secure than traditional BB10 and will require several modules in order to to align the equity security. Thus, BB10 updates won't be necessary... on the contrary, it will take Add-ons for the Android OS platform. Nevertheless, we have confidence that BB will continue development and support, release of the applicable updates to all the platforms they support.

  See you soon and good luck!

• BlackBerry Passport new blackberry Passport

  Hello

  I'm currently living in China and was thinking of buying a new passport for blackberry, but I don't know where they are (locally), if I buy one from canada or the United States will work with sim cards from China or other sim cards from other countries? Or incase it doesn't, how to unlock my phone...

  If you buy a model with no brand store BlackBerry or on Amazon, it will not be locked to a carrier. But also make sure that the device will be based on the corporate network. You can compare the information provided by BlackBerry on its site the information provided by your operator. The thread at Crackberry is also useful.

  http://forums.CrackBerry.com/BlackBerry-Passport-F434/Passport-models-supported-frequencies-961279/

• BlackBerry passport can BlackBerry passport be used by china mobile in the Mainland of China?

  BlackBerry Passport possible use by china mobile in the Mainland of China?

  http://www.WorldTimeZone.com/GSM.html

  According to the chart, it should work on gsm