BlackBerry smartphone email acc do not push

Hello!

Recently, I created a new account in zoho mail and I have problems zoho mail-It does not make pushed to my blackberry. When I added this email to my BB, I received an e-mail about RIM:

Action: leave messages on the server
If you use an e-mail client (Microsoft Outlook, Mozilla Thunderbird, etc.) to access your
@zoho.com messages, change your mail client settings to let your e-mail messages on the server.
If the e-mail client does not e-mail messages on the server, the BlackBerry Internet Service (r) is perhaps not able
deliver them to your device BlackBerry (r).

To leave email messages on your e-mail server, you may need to perform the following steps:

1. in your e-mail client (Outlook, Thunderbird, etc.) on your computer, under tools or Mail > Preferences.

2. Select your e-mail account.

3. locate Advanced settings of the server or the options.

4. Select an option to leave emails on the server.

See your customer e-mail help for more information.

However, I do not use any email client, just the default web e-mail client and emails are not always rushed to my BB. I tried to remove the VAC and re adding, but it did not help. I get emails periodically every 15 min, but with BIS and push, it should be instant. Also the other aspects of the push function do not work. For example, if I'm reading an email on my BB, it does not get marked as read on the server and if I send an email from my computer, I get a copy on my BB.

I tried reconsiliate, return service directories, all settings appear correct.

Zoho mail support gave me the following response:

Checking the logs to your e-mail of Zoho account, we could see a request for the mails to get removed from the Zoho server. So, you have activated the option "Delete a copy of messages on the server" in a client, which could be even your Blackberry device. Make sure that you disable this option.

Any help?

THX

Can not be that it works fine for me... Good try these

Go to Oprtions > Dsomething > advanced system settings > Service books

Remove these two service books & also remove your email address in the BIS account (if you have added via a device, and then under editing > e-mail settings)

Later to do HRT as below

Go to Oprtions > DAge > advanced system settings > host Routing Table > click on the touch menu blackbery & select Save now

Once done... Do a battery pull (remove and reinsert)

Try to add new email...

Tags: BlackBerry Smartphones

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