BlackBerry smartphone how to restore a backup of Q10 on a Bold 9900

Similar Questions

• Wipe data security blackBerry Smartphones - how to restore the mail application?

  Feature: BB Torch 9800.

  Provider: t-mobile.

  I had problems with my gmail set up.  I could not send / receive.  Message "blocked service."

  I did a Wipe of security under option.  Now, my Mail app icon is gone.

  If I go into setup - mail accounts, I see the Internet mail option.  It asks me to enter the account of the company, I do not agree.

  1. how to restore the Mail app?

  2. is it possible to do a hard reset of the device to factory default as a new phone?

  3. wonder if I can use this BB torch for email via Wifi only (not the cell provider data service) as an iPod Touch?

  Thanks for your help!

  Hello and welcome to the community!

  email_dc wrote:

  1. how to restore the Mail app?

  With a strong carrier network (for example, not only WiFi), I suggest the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message from your BB... Please wait just before moving on to the next step):

  1) register HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network
  • Please wait a 'registration' message reach your Messages application

  2) Remove and return Service books

  • KB05000 Remove the maintenance book for the BlackBerry Internet Service email account in the BlackBerry smartphone
  • If you do not have access CMIME, continue deleting
  • KB02830 Send the directories for the BlackBerry Internet Service
  • Please wait "the Activation' Messages, one per already configured e-mail account, arrive in your Messages. If you have not already configured email accounts, please wait 1 hour.

  3) restart

  • With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot-~ 5 minutes...
  • See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  I hope that will move things again for you! If this isn't the case, then you should contact your mobile provider for formal support.

  email_dc wrote:

  1.

  2. is it possible to do a hard reset of the device to factory default as a new phone?

  There are several methods (which, BTW, no I believe to be useful to your situation):

  • KB16307 Actions performed by the BlackBerry smartphone during the removal of the user stored and application data
  • KB14058 How to delete all data and applications in the smartphone BlackBerry using the security option wipe
  • KB31291 How to reset a BlackBerry smartphone to factory using BlackBerry Desktop Software Settings
  • KB29847 How to charge a BlackBerry smartphone without using the BlackBerry Desktop Software

  email_dc wrote:

  1.

  2.

  3. wonder if I can use this BB torch for email via Wifi only (not the cell provider data service) as an iPod Touch?

  N ° of BB devices lack a complete email client on them. Instead, they depend on the BIS service to provide messaging functionality. BIS is active when you have also listed Internet/personal email where you currently see only Enterprise. All services of BIS, are sent to the device via data carrier network... contact them are therefore the right approach to discover why their network is no longer to deliver to you the services that you pay for.

  Good luck and let us know!

• BlackBerry smartphone how to restore factory settings

  Hi all

  IM selling my BB Torch 9800 at my friend and need to restore the phone to factory settings!

  How can I do this?

  Cheers, savvy9000

  Hi sawy9000

  Welcome to the BlackBerry Support Community Forums

  Look at this Article on the measures to be taken before the sale and purchase of our BlackBerry Smartphone.

  KB05099 Steps to take before selling or after the purchase of a smartphone BlackBerry opportunity. 

   

  I hope this will help.

  Prince

  _____________________________________________________________________________

  Click 'Like' If you want to thank someone.

  If problem resolves mark message (s) as a 'Solution', so that others can use.

• BlackBerry smartphone how to restore the default version device software?

  Hi, I just update my software for device to BlackBerry Handheld Software v4.6.0.477 (EastAsia) BBB that OPTUS. But its totally different with the default version. I can't use Internet via Blackberry web browser using hotspot. It think there should be a lot of wifi and the application of 'download' and 'Instant Messaging' folder are lost! with the default version, when the first time I turn on the handset, there's MSN Messenger, Facebook, Myspace... etc in the folder "Download". Also I can't put more, my "Enterprise activation" required e-mail account, but I just that at the first time I've set up the handset, can I set up mail account everything I love. I'm not a business user. Anyone know how to restore the default device software version? If I can't restore back, anyone knows what version of the device software is better?  or how to fix this?

  BTW: I got my BBB a year ago. This is the first time I try to update the device software.

  Thank you very much!!

  BIS = BlackBerry Internet Service. Here is the OPTUS BIS site

  https://bis.AP.BlackBerry.com/HTML?brand=Optus

  See if you are able to connect to it and try what I suggested. What version of the software do you have on the camera before? You could try downgrading to this version. Different carriers have different versions of the OS, so I can't say what that yours was before the update.

• BlackBerry smartphones, which is the latest version of the software for Bold 9900 (Philippines) - 7.1 Bundle 2108 (v.7.1.0.746, platform 5.1.0.546)

  Hello, I am located in Philippines and I wanted to know if anyone here knows the latest version of the software for the Bold 9900.

  Here's what I got from my phone: (current version)

  Smart phone BlackBerry 9900 (3G, Wi - Fi)

  7.1 bundle 2108 (v.7.1.0.746, platform 5.1.0.546)

  If there is an update available for my network - 'Sun Cellular' can you please let me know and how to upgrade the software. Thank you very much!

  josuefunes wrote:

  Hello budzbuddy

  Read this article

  http://www.BlackBerry.com/BTSC/KB03901

  Latest version of the 9900 software:

  7.1.0.923

  https://swdownloads.BlackBerry.com/downloads/entry.do?code=04992C5115A2C2FE6D12BDC21E16F64E

  The latest version of the software is for the DoCoMo Japan. Would not be any question using this update? I'm located in the Philippines under the Sun cellular network.

• BlackBerry smartphones is possible to manually list contacts copy of the bold 9900 to computer without using the Desktop Manager

  As the title suggests it is possible to copy the contacts from the bold 9900 list uses windows exlorer to the computer? I can't install DM on the computer.

  Please let me know

  Victor

  Hello and welcome to the community!

  Unfortunately, not... the BlackBerry Desktop Software is required to retrieve information about the device protected databases. They are not available in Windows Explorer.

  What is happening with not being able to install DM? Something goes wrong? Or you may even try?

  Good luck and let us know!

• BlackBerry smartphone how to read your backup file

  Hello

  I use a MacbookPro to backup the data on BlackBerry "BOLD".

  There are tutorials to transfer all your back until your new appliance and so on, but what happens when you simply want to read all the information a backup on your computer?

  There are so many new contacts in my blackberry I want to synchronize with my address book on the computer, but I can't even read the file on my backup computer.

  Thanks in advance for your help.

  Orphise

  Unfortunately, this is not possible with the BlackBerry backup files. They can only be restored to a BlackBerry.

• BlackBerry smartphone how to restore deleted Contacts from Blackberry and Memopad app?

  Hi all

  I have a 4.7 phone smart Blackberry storm with me. By mistake I do a right-click and delete native Contacts and Memopad applcations of the device. Can I know how to install the built-in apps switch on the device? If I restore using a procedure, my device should be locked again?

  Thank you.

  I solved it by reinstalling the operating system.

• BlackBerry smartphones, how to restore the lock icon

  While trying to move icons the my BB 8830 I accidentally deleted the lock of the device icon.  Can someone tell me how I can restore this icon?

  It is unlikely that you deleted, possible, but probably just hidden or moved into a folder.

  1. on your home screen, press Menu > SHOW ALL, so that ALL DISPLAY is checked.
  2. look in EVERY folder on your device... Applications, instant messaging, downloads, and
  If you don't see it still, look at the Options > advanced > Applications. Do you not see it listed there?

• My blackberry blackBerry smartphones will not restore my backup

  Hello

  I have a BB Storm 2 and I save a lot.

  I also use google sync to synchronize my address book and calendar.

  Last night I synces again and it failed. So I tried a few times more. Disconnection, signed back in and after a while, it worked.

  But what I did not notice until this morning that it totally screwed up my address book. Some of the contacts I have had about 75 times. And I lost most of my contacts.

  So in my gmail I lost them.

  But not a problem. I supported two days ago. But now it will not restore. It does something to my BB, it changes everything, but doesn't I want to restore. So I tried a full restore, a partial restore a different backup, turn off the BB. Everything!

  First I tried with the former office and later by the new software. It does not work.

  So help me please!

  (If my English is strange, I'm from the Netherlands...)

  When you say a partial restore do you mean that you tried to restore all the address book? If this is the case, you can try clear the address book database, and then perform a hard reset on your device by removing the battery for a few seconds and replace, then try to restore the address book from the backup file

• How to restore my backup NT files because I don't have a Dell system disk?

  How to restore my backup NT files because I don't have a Dell system disk?

  Original title: restoration of hard disk

  Hello

  Follow the steps mentioned below that can help you in the matter of fixing.

  Restoration of PC for Windows XP

  http://support.Dell.com/support/topics/global.aspx/support/KCS/document?c=us&CS=19&l=en&s=DHS&docid=DSN_DC47E7957E35BBC0E030A68F27280D16&isLegacy=true

  Hope this information helps.

• BlackBerry Smartphones how restore server BB Phone again BB 9720

  Hello

  I need help. I just got a new 9720 BB after that my old BB 9220 phone stopped working. Before the old defective phone, I got my data backed up on the server by using BB BB protect.

  I signed into my new BB using my BB ID and my BBM restored 9720 my BBM contacts. However all data like contacts, Notepad, messages, e-mails and whatsapp are not restored.
  Whenever I go to BB protect app, it does not give me the option to restore, rather they want to back up my current phone.

  Can anyone help me to restore all my data saved on my old BB Phone on the BB to BB Server protect in my new BB Phone?

  Hello fsina

  Sorry, I use no more BBOS device, but you can find something useful in this article: How to use BlackBerry Protect to restore data to a BlackBerry smartphone

  Good luck.

• BlackBerry smartphone how to find BlackBerry backup voice note files?

  I don't know where my BlackBerry backup files are?  If I find I can look to see if a series of voicenotes I did in October/November is there & can I restore these?

  Hello

  Voice memos are not elements of database and therefore are not part of the backup procedure... see this:

  • KB03974 List of database for the blackBerry smartphone

  These databases are what manages the backup process. With some versions of the Desktop software, you could include the content of the memory of the device... so if your voice memos were stored there, then they should thus be included in the backup file... and you had a selective memory of the device only restore to restore (keeping in mind that it will restore ALL the memory of the device not only the voice Notes).

  You can use a drive IPD/BBB, part 3 on your PC... I heard good things about MagicBerry... to analyze your backup file to see exactly what it contains.

  If the files in question are not contained in the IPD/BBB file and were not copied separately (for example, via the mass storage Mode) to the PC, then if they are also cleared from the BB, then files are unfortunately gone for good.

  Overall, my own personal for my weekly Desktop software backup process is to make the backup with the desktop software, but then more, via the mass storage Mode, copy all the contents of my device memory and Media Card on my PC as well... just in case... you never know what might happen. Oh... and I included a manual backup of my BBM contacts to my media card as well.

  Good luck!

• BlackBerry smartphone how to install the new language? == > french

  By mistake I delete all my blackBerry Bold 9900 formulations.

  Rest than English.

  I would add yet another language ==> french example...

  In desktop software, I don't have in Applications: "Language and support of entry" to choose...

  Hello and welcome to the community!

  The easiest way is, on a PC (you can not do on MAC):

  (1) make sure that you have a current backup and your BB complete... you can find the instructions at the link in my auto-sig below.

  2) uninstall all the BB OS packages from your PC,

  (3) make sure you have the BB Desktop Software already installed

  • http://us.BlackBerry.com/software/desktop.html

  (4) download and install on your computer, the BB OS package you want:

  • http://us.BlackBerry.com/support/downloads/download_sites.jsp
  • If all you want are the levels of BONE, it is first sorted by carrier - the carrier supports, your search will be fast. However, some carriers are much slower than others to release updates. To really get the package up-to-date OS for your BB, you need to dig through and find all businesses that support your specific model BB and then compare the BONE levels they support.
  • Use this KB to help you choose the good alternative OS to include the language you want:
  • • Article ID: KB05305 Location of support for BlackBerry smartphones

  5) remove all copies of the SELLER on your PC. XML... There will be at least one and maybe 2, and they will be located in the same way or to (it changes based on your version of Windows) these files:

  • C:\Program Files (x 86) \Common Files\Research In Motion\AppLoader
  • C:\Users\(your Windows username) \AppData\Roaming\Research In Motion\BlackBerry\Loader XML

  6 (a) to change your level of BB OS installed (at level or lower), you can run the Desktop software and connect your BB... the software should offer the operating system package you have installed on your PC.

  6 (b) or, for recharging your BB OS level installed as well to change, work around the Desktop software and use the CHARGER. EXE directly, through step 2 in this process:

  • http://supportforums.BlackBerry.com/T5/BlackBerry-device-software/how-to-reload-your-operating-syste...
  • Note Although written to "recharge" and the storm, it can be used to upgrade, downgrade or recharge any BB device model - depends on the operating system package you download and install on your PC.

  If, during the process of 6a or 6 b, your BB has an error '507', simply unplug the USB of the BB cord and reinsert it. do nothing else... This should allow the installation to continue. During the process, when it presents you with the screen of the things Application Loader to install on your device, make sure to develop options and select all items that relate to your desired language.

  Once the operating system is loaded, you can proceed with the activation of the language you want and restoring your backup (on the device).

  If you are on a MAC, you are limited to only your sanctioned carriers OS packages... but can still use any level they currently have to sanction. See this procedure:

  • KB19915 How to perform a clean reload of the smartphone BlackBerry using BlackBerry Desktop Software application software

  Good luck and let us know!

• BlackBerry smartphone how to remove it from my Torch 9800 policy

  I have a Torch 9800 formerly - used for emails from the company. According to our company policy, there was a COMPUTER policy that is installed on the device where would force the user to set password protecting the unit.

  Now, this device has been removed and I like using it only for regular phone calls like so no password protection. My question is:

  How to remove the it strategy of the device?

  I tried to slide the unit several times, but the policy still exists. Need help...

  Hi dontsou

  Welcome to the Forums of the BlackBerry Support

  Now, if you have this device, first make a backup of your contacts using Desktop software then first try this Knowledge Base:

  KB31291  :   How to reset a BlackBerry smartphone to factory using BlackBerry Desktop Software Settings

   

  After a reset, please note not all restore from your backup, restore only you contacts, entered in calendars, Memo, etc. Otherwise these strategies COMPUTER can be restored on that device and you must repeat these steps...