BlackBerry Smartphone security updates

Similar Questions

• BlackBerry smartphone Security Update Query KB19552

  Hi all

  I'm alittle confused on this issue.

  I learned to be updated some of our BlackBerry bold in the light of this article, KB19552.

  http://www.BlackBerry.com/BTSC/viewContent.do?externalId=KB19552

  I'm confused about the version that I need to update.

  Latest version of applications	Requests to update version to
  Version 4.5.0.x	Version 4.5.0.173 or later
  Version 4.6.0.x	Version 4.6.0.303 or later
  Version 4.6.1.x	Version 4.6.1.309 or later
  Version 4.7.0.x	Version 4.7.0.179 or later
  Version 4.7.1.x	Version 4.7.1.57 or later

  I went on the update site, http://www.blackberry.com/updates/ , update my Application Loader when it prompted me to and in the list I get the version the latest version 4.6.0.28 2

  I would like version 4.6.0.303 but its unlisted in the loader Application and im don't know if I'll looking for random websites and download of this unit or a newer version (if possible) will break my phone.

  Not sure if it helps but I Australia Telstra support.

  I also wonder about the version numbers. Is the latest version with all other versions the version 4.7.1.x (4.5.0.x - 4.7.1.x) the 'later' or don't le.5-.7 means something (for example a different phone)

  This means that you are carrier is not released a version greater than 4.6.0.28 2. You can update to OS "Bold" another carrier by following the steps at the top of this page: http://www.blackberryforums.com/general-9000-series-discussion-bold/

  Otherwise, you will need to wait for your carrier issued a superior version of the OS for the "BOLD". I've updated by operating system to 5.0.0.41 1 and have been running for a while with no problems. As always, just to be sure, make a backup of your data before reloading, or update the operating system.

• BlackBerry Smartphones Priv: Updated Android OS how much?

  Hello.

  I am interested in buying a Blackberry priv.

  However, the Android OS updates are important to me.

  I see the Priv comes with L and is now extensible m. of specific plans to provide N for the Priv?

  Well if it takes until next year some time. But to find out what it certainly is, frankly, the difference between buying an or not.

  Any info, guess or otherwise he rejoice greatly

  As a side note, I believe that there is a gap in the market here for Blackberry. At the current stage, Apple are always updated the OS on their phones/tablets dating back to 2012 (iPhone 5). Four years of OS updates! The closest I've seen in the world Android is the features of Google that are guaranteed three versions of Android - that they ship with and two other + security updates.

  If Blackberry could match updates features of Google (at least three) or even better, to match Apple, Blackberry Android device to its original investment seems excellent quality / price.

  What are your thoughts?

  thelordharry wrote:

  ... The closest I've seen in the world Android is the features of Google that are guaranteed three versions of Android - that they ship with and two other + security updates.

  ...

  No, Google just guarantee 24 months of updates of new major versions of Android. A friend uses a Nexus 5 without brand, but will I not Nougat Android. It receives security updates (and about 1-2 weeks before I get them on DTEK50), but we are both using Marshmallow for the moment.

  Another thing to consider is the fact that "Powered by Android BlackBerry" is not original Google Android. They have made many changes to make it much safer. It must first be converted to the new version of Android before it can be published. Waiting for Alcatel operate on the DTEK50 (which is almost an Idol 4) won't be enough. Updated the PRIV is even more complex because no partner will help the material part of the new programming software.

• Software of blackBerry Smartphones - frozen update

  Hello

  I use the 9860 Torch on Vodafone

  Last night I downloaded the software update (sorry don't remember what version) wireless and now uses the software update.

  It is stuck/frozen on the screen "Backing Up Your Data", it happened to RSS Social 0% and overall backup process 9% and has been like this for more than 1.5hours (now 4.5)

  Does anyone have advice for what to do, I looked for this problem and found answers but I am at a loss, as if they refer to my question, so some direct advice would be much appreciated.

  have you tried to remove the battery and put it again but it always freezes at the same point

  Thank you

  Hello and welcome to the community!

  (Credit JSanders)

  There are two methods for recovering for you to try:

  Method 1:

  • Open the Blackberry Desktop Software and connect your device to your PC with the USB OEM cable and without inserting the battery.
  • You will get three options: try again, update or cancel; Click Refresh.
  • Once, it is at the stage of initialization of 'pocket', insert the battery.
  • If this does not work, and you get stuck on the safeguarding of social data feeds, go to the second method below.

  Second method:

  • Start your BlackBerry in safe mode. KB17877 How to start a smartphone BlackBerry in Mode safe
  • Connect to the BlackBerry Desktop Software and allow handheld to connect. If you are prompted to update, cancel the upgrade for later.
  • IF you can not connect or your desktop software does not recognize your device in Mode safe, please follow the instructions here to force detection: Article ID: KB10144 how to force detect the BlackBerry smartphone using the Application Loader
  • Go to device > delete > SELECT DATA > select this option to remove the Social flow and smart card data bases and follow the rest invites you to complete.
  • Now, you can go back and click to update the device through the Desktop Manager, or restart the BlackBerry in normal mode and continue on the upgrade of the air.

  Good luck and let us know!

• 9860 blackBerry Smartphones software update... IN CASE OF FAILURE

  Like a good little BlackBerry user, I followed the prompt to load a software update.  He asked the question, "Are you ready to be two hours without your phone or emergency access?"  I said, Yes, and he began "backup of your data.  Unfortunately, it is stuck at 6% in "progress in the backup set".  I tried turning off and re-boot and it always gets stuck at 6%.  If I'm doomed?  What I can do.  Will reads now and pray that he will magically fix itself from one day to the next.  If not, then I hope you smart people in these support forums will have the answer for me.  Thanks in advance for your help.     Stephani

  • Start your BlackBerry in safe mode.  Article ID: KB17877 how to start a mode BlackBerry smartphone without failure http://www.blackberry.com/btsc/KB17877
  • Connect to the BlackBerry Desktop Software and allow handheld to connect. If you are prompted to update, cancel the upgrade for later.
  • IF you can not connect or your desktop software does not recognize your device in Mode safe, please follow the instructions here to force detection: Article ID: KB10144 how to force detect the BlackBerry smartphone using the Application Loader
  • Go to device > delete > SELECT DATA > select this option to remove the Social flow and smart card data bases and follow the rest invites you to complete.
  • Now, you can go back and click to update the device through the Desktop Manager, or restart the BlackBerry in normal mode and continue on the upgrade of the air.

• Problem blackBerry Smartphones Software Update

  Hi all

  I have a serious issue here.

  I tried to upgrade my software today to ver *. 181 everything was fine except when my phone data had to be restored back (step 10 of 10). Where is my application crashed and I had to reboot my Desktop Manager. But now he don't ask me to restore data, or update anything.

  Anyone with a clue that, how can I restore my data that was backed up to my Desktop Manager.

  Thank you

  Ramirez

  Search your entire hard disk for files with the extension of the RPI (*.ipd). What are the backup files created by DTM. Choose which is the correct (very probably by the time of the file) and then use it as a source for restoring:

  • KB10339 How to restore data from a backup file to a BlackBerry smartphone

  Good luck and let us know!

• BlackBerry smartphones how update my device from v4.6.1.314 to v5.0?

  I have a blackberry 8520 also and I find it impossible to update. I currently have v4.6.1.314 and my friends were able to update their version 5.0 using the same smartphone. Can you help me? It is said there is no update available when I put it in the computer or do it manually through the phones me.

  Operating system device provided are "released" by specific carriers once that they are certified and trained to their support technicians, but still, you are able to load any carrier the same model by following the instructions below.

  https://www.BlackBerry.com/downloads/entry.do?code=D840CC5D906C3E9C84374C8919D2074E

  Make a backup of your device first, using Desktop Manager > backup. Close the office at the end Manager.

  1. download the OS files to the PC then install on the PC by running (double click) the downloaded file.
  2. go in c:\program files Research in motion\apploader and delete the file named "vendor.xml."
  3. plug in the BB and double-click on "Loader.exe." It is located in the same place as the above vendor.xml file.

• BlackBerry Smartphones no update is available for Curve 9360

  Hello, Im from India, I have a curve 9360 who currently heads the 7.0 version, I want to update 7.1 I checked via the BB of windows platform software, but it says "no update is avilabe" Please help me... Send me your replay valueable to my e-mail "[personal information deleted]."

  Hello and welcome to the community!

  Based on your description, I can only imagine that you tried only the automatic methods of obtaining an updated operating system. These methods are controlled by your operator, no BB, as to what is available to you. If, for example, BB was released at the level of the OS you want, but your carrier delays in approval, then you will be offered through these automatic methods. Fortunately, there are tricks to circumvent this (assuming that some other carrier comes to present the OS level you want, of course). The easiest way is, on a PC (you can not do on MAC):

  (1) make sure that you have a current backup and your BB complete... you can find the instructions at the link in my auto-sig below.

  2) uninstall all the BB OS packages from your PC,

  (3) make sure you have the BB Desktop Software already installed

  • http://us.BlackBerry.com/software/desktop.html

  (4) download and install on your computer, the BB OS package you want:

  • http://us.BlackBerry.com/support/downloads/download_sites.jsp
  • If all you want are the levels of BONE, it is first sorted by carrier - the carrier supports, your search will be fast. However, some carriers are much slower than others to release updates. To really get the package up-to-date OS for your BB, you need to dig through and find all businesses that support your specific model BB and then compare the BONE levels they support.

  5) remove all copies of the SELLER on your PC. XML... There will be at least one and maybe 2, and they will be located in the same way or to (it changes based on your version of Windows) these files:

  • C:\Program Files (x 86) \Common Files\Research In Motion\AppLoader
  • C:\Users\(your Windows username) \AppData\Roaming\Research In Motion\BlackBerry\Loader XML

  6 (a) to change your level of BB OS installed (at level or lower), you can run the Desktop software and connect your BB... the software should offer the operating system package you have installed on your PC.

  6 (b) or, for recharging your BB OS level installed as well to change, work around the Desktop software and use the CHARGER. EXE directly, through step 2 in this process:

  • http://supportforums.BlackBerry.com/T5/BlackBerry-device-software/how-to-reload-your-operating-syste...
  • Note Although written to "recharge" and the storm, it can be used to upgrade, downgrade or recharge any BB device model - depends on the operating system package you download and install on your PC.

  If, during the process of 6a or 6 b, your BB has an error '507', simply unplug the USB of the BB cord and reinsert it. do nothing else... This should allow the installation to continue.

  If you are on a MAC, you are limited to only your sanctioned carriers OS packages... but can still use any level they currently have to sanction. See this procedure:

  • KB19915 How to perform a clean reload of the smartphone BlackBerry using BlackBerry Desktop Software application software

  Good luck and let us know!

• BlackBerry Smartphones Software Update

  Hai everybody, I'm new as a BlackBerry user. I tried to update my BB of smartphone and pop up see the message your BlackBerry is up to date. But I I have found a new version came out with my site Web de BlackBerry operator.

  Should I stay with the current version or upgrade to the new version?

  Hello and welcome to the community!

  Only you can decide what you should and shouldn't do. As a general rule, it is good to update the operating system more recent available because this would have features, fixes and features not in older versions. If the OTA update does not offer you anything, then you can force it via PC (you can't do this on MAC):

  (1) make sure that you have a current backup and your BB complete... you can find the instructions at the link in my auto-sig below.

  2) uninstall all the BB OS packages from your PC,

  (3) make sure you have the BB Desktop Software already installed

  • http://us.BlackBerry.com/software/desktop.html

  (4) download and install on your computer, the BB OS package you want:

  • http://us.BlackBerry.com/support/downloads/download_sites.jsp
  • If all you want are the levels of BONE, it is first sorted by carrier - the carrier supports, your search will be fast. However, some carriers are much slower than others to release updates. To really get the package up-to-date OS for your BB, you need to dig through and find all businesses that support your specific model BB and then compare the BONE levels they support.

  5) remove all copies of the SELLER on your PC. XML... There will be at least one and maybe 2, and they will be located in the same way or to (it changes based on your version of Windows) these files:

  • C:\Program Files (x 86) \Common Files\Research In Motion\AppLoader
  • C:\Users\(your Windows username) \AppData\Roaming\Research In Motion\BlackBerry\Loader XML

  6 (a) to change your level of BB OS installed (at level or lower), you can run the Desktop software and connect your BB... the software should offer the operating system package you have installed on your PC.

  6 (b) or, for recharging your BB OS level installed as well to change, work around the Desktop software and use the CHARGER. EXE directly, through step 2 in this process:

  • http://supportforums.BlackBerry.com/T5/BlackBerry-device-software/how-to-reload-your-operating-syste...
  • Note Although written to "recharge" and the storm, it can be used to upgrade, downgrade or recharge any BB device model - depends on the operating system package you download and install on your PC.

  If, during the process of 6a or 6 b, your BB has an error '507', simply unplug the USB of the BB cord and reinsert it. do nothing else... This should allow the installation to continue.

  If you are on a MAC, you are limited to only your sanctioned carriers OS packages... but can still use any level they currently have to sanction. See this procedure:

  • KB19915 How to perform a clean reload of the smartphone BlackBerry using BlackBerry Desktop Software application software

  Good luck and let us know!

• BlackBerry Smartphones OS updates

  As soon as the official software of the http://ca.blackberry.com/software/smartphones/update/blackberry7-os.html page

  You can update your smart phone BlackBerry OTA (over-the-air) without connecting to a computer. To begin, select the Options icon in the home screen. Select the device, then software upgrades and follow the instructions.1

  There is no/updates software under Options/device on my 9320. I'm v7.1.0.398. What version of the OS where it was introduced? Please update the documentation

  olinart wrote:

  Normally I use linux, and it is / was one here available primitive loader which I have not reinstalled since my last update. So I will borrow a PC with Blackberry Desktop software for this.

  I can only recommend to do as you suggest... get the enjoyment of a PC for this process. I have no idea to try to do it on other platforms.

  olinart wrote:

  I use a carrier at low prices without support for Blackberry – basically, I use the phone, wifi, and gps. I guess that any version of OS will work in these conditions, and that I should install just the last being that I can find.

  Maybe... but according to a few things, you may need something more... Insert, between steps 5 and 6, the detachment from your PC to any Internet access. Some of its latest versions of operating system require an active subscription to a data plan adequate to your mobile service provider to allow the use of this version of the OS... and it uses your PC's Internet connection to perform this validation. But, if the PC cannot access the Internet, then validation is actually ignored and the installation continues nevertheless. From what you describe, you can very well do not even have a suitable data plan at the level of the BIS, which not only will restrict your access to the operating system levels (except if you use this trick), but also your access to the exclusive services of BB (email, BBM, and many other services does not work without an active BIS data plan even if you only use these services via WiFi).

  Good luck and let us know!

• BlackBerry smartphones cannot update Apps in Appworld on desktop, get the message "disable content protection."

  Hello

  I have the BB Pearl 9100 with OS 6.0.0.723. I try to update/install Apps via the desktop, but every time that I try to do that I get a message "content protection is enabled on the device, please turn it off & try again.

  But the content protection is disabled in Options-> Security-> Encryption (the device memory & Media card both are disabled for encryption). I disabled all the options out there, but still, I get this weird message which is not let me update my applications.

  Help, please!

  Thank you.

  Cama1979

  Try to reset the BB by pulling on the battery or restore factory settings
  First try a battery pull (remove the battery with power and wait about 30 seconds and then replace the battery in the camera) and then try to install it from App World. If that fixed it, try to go through some steps below.

  http://BTSC.webapps.BlackBerry.com/BTSC/search.do?cmd=displayKC&docType=kc&externalId=KB18998

  You will also need administrator rights on your PC (Windows 7) to install the plugin.
  If not try this

  Create a new user account on your computer with ADMINISTRATOR privileges and download the latest version of your favorite browser, Chrome or FireFox

  Now, go to this Web site
  http://appworld.BlackBerry.com/WebStore/

  You be asked to download the PlugIn once again.

• BlackBerry smartphone app update questions / BB curve 9360 Apollo

  Hello, Im new to this forum and Id like some help with my new BB

  Here's the thing, I'd like updating my OS to a version more recent version is 7.0 Bundle 1680 (v7.0.0.353) and
  When I try to update BB desktop app, it's say there isn't any new available worm.

  So I see there are diff version available, but I'm not sure to install for example BONES (v7.1.0.912) T-mobile, OS of Bluegrass Cellular and O2 UK 7.1.0.861 release 7.1.0.821 (Bundle 2301)

  What is the best for my phone?

  And my phone is unlocked, I need to unlock it again if I update the OS?

  Hello and welcome to the community!

  The easiest way is, on a PC (you can not do on MAC):

  1) uninstall all the BB OS packages from your PC,

  (2) make sure you have the BB Desktop Software already installed

  • http://us.BlackBerry.com/apps-software/desktop/?lid=us:BBsoftwareesktopSoftware & Cal = us: bbsoftware

  (3) download and install to your PC, the BB OS package you want:

  • http://us.BlackBerry.com/support/downloads/download_sites.jsp
  • It does not matter which carrier... the best normal advice is to choose the most recent, you can find (as pointed out the OS level bytes - 7.1.0.912's latest que.861, which is even more recent que.821.

  4) remove, on your PC, all copies of the SELLER. XML... There will be at least one and maybe 2, and they will be located in the same way or to (it changes based on your version of Windows) these files:

  • C:\Program Files (x 86) \Common Files\Research In Motion\AppLoader
  • C:\Users\(your Windows username) \AppData\Roaming\Research In Motion\BlackBerry\Loader XML

  (5) run the Desktop software and connect your BB... the software should offer the operating system package you have installed on your PC. If, during the process, your BB votre BB a '507' error, simply unplug the power cord of the BB USB and reinsert it. do nothing else... This should allow the installation to continue.

  Do not forget to save.

  If you are on a MAC, you are limited to only your sanctioned carriers OS packages... but can still use any level they currently have to sanction. See this procedure:

  • KB19915 How to perform a clean reload of the smartphone BlackBerry using BlackBerry Desktop Software application software

  Jc18able wrote:

  And my phone is unlocked, I need to unlock it again if I update the OS?

  Nope... once a device is unlocked to the carrier, only the plant BB can (legally) re - lock.

  Good luck and let us know!

• BlackBerry Smartphones OS update error

  I have updated the Smartphone OS Blackberry Bold 9790 version 7.1 with Blackberry Desktop Software and the site, but warned that: "There was an error in updating your software!"
  You experienced any remedy please help me, thanks!

  Update you the software or the error popped up in the middle of the update? My advice is rather download software on your PC first before update. Make a direct update by internet is delicate especially if you don't have a reliable, continuous connection to the internet. If there is a delay or the connection is cut off, you will not be able to complete the update.

• BlackBerry Smartphones Software Update problem

  My wife has a 8310 used to be connected to its corporate enterprise server.  She is no longer with the company.  We had his service changed to ATT normal blackberry internet service.  When we tried to update its software online, we got the message that it could not update due to the fact that it was linked to a corporate server.  What do we have to do to reconfigure his device works as a standard service on 8310 normal?  Thank you.

  Welcome to the boards tkincer. Seems that the device still has a policy on this. Check by going to Options | Security options | General settings. In "IT policy name" see if you have anything that is listed. If you do then that means the political former employer are still on the phone. There is a way to remove it, but in doing so, all data will be erased from the device. If the device was already cleared, then you can just pass by following the steps in the link below. If you want to save the data on the phone first, you can use the Desktop to backup and restore functionality. After the device is erased so you can restore data back on your phone

  How to remove political

  http://www.BlackBerryFAQ.com/index.php/Remove_IT_Policy

• Unlocked blackBerry Smartphones Software Update has not received the AT & T brand PRIVATE when you use a non - AT & T SIM card

  Dear whom it may concern,

  I saw one of the support forum of Blackberry Web site on "software update, not received the AT & T unlocked brand PRIVATE when you use a non - AT & T SIM card". How can I receive the OTA update in the notification bar?

  Now, my OS is Mashmallow 6.01 build No.. AAF355 (June 1, 2016) or do I have to update (auto loadder) my Priv to AAG873 in order to get the direct OTA from Blackberry in the future.

  Thank you

  Good questions. I can speculate only at this stage. I guess that since it is updated by BB, they use a revision update for all devices to facilitate management. AT & T updates their different, since they have different methods of approval (Note T-mobile even updated as unlocked devices). Unless you want to get specific version of AT & T that could fix something that the other version does not work, I'd wait for the OTA. I did three refills of OS because I couldn't OTA of AT & T, and they take a lot of time. Take the time then to restore and to reconfigure all the settings you had before. Not funny.

  To be more precise questions. Depends on you, but for me, would be updated via OTA only now that it's available. Yes, if you want auto charger, use AT & t. even as before, wait for OTA, unless you have a specific automotive need load the operating system.