BlackBerry Smartphones 6.0 update queries

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• BlackBerry smartphones can not update AppWorld 907 invalid COD

  Hi guys. I bought my Torch 9800 (v6.0.0.570) in 2011 and so far the problem is still not resolved. Everytime I open the AppWorld

  -A message appears: "To continue to use Blackberry App World, you must upgrade your current version."

  - Then I download the update.

  Whenever the 99% achieved download bar, suddenly a message appears "907 invalid COD".

  I can't even delete my BB AppWorld. There is no option "Delete" in "Application Management" or "Modules".

  Hi Firdaus92

  In this case, it is advisable to upgrade the version of your operating system to the v6.0.0.756

  Search and download your OS and everything above applies

  By sdgardne 

   

  However, here's what I propose...

  The easiest way is, on a PC (you can not do on MAC):

  (1) make sure you have a current backup and your BB complete... you can find complete instructions via the link in my sig auto below. (It's probably debatable given the errors you have... it is likely that your data are already parts of your device, which means that you must now rely on a backup you took before that happened.)

  2) uninstall all the BB OS packages from your PC,

  (3) make sure you have the BB Desktop Software already installed

  • http://us.BlackBerry.com/software/desktop.html

  (4) download and install on your computer, the BB OS package you want:

  • http://us.BlackBerry.com/support/downloads/download_sites.jsp
  • If all you want are the levels of BONE, it is first sorted by carrier - the carrier supports, your search will be fast. However, some carriers are much slower than others to release updates. To really get the package up-to-date OS for your BB, you need to dig through and find all businesses that support your specific model BB and then compare the BONE levels they support.

  5) remove all copies of the SELLER on your PC. XML... There will be at least one and maybe 2, and they will be located in the same way or to (it changes based on your version of Windows) these files:

  • C:\Program Files (x 86) \Common Files\Research In Motion\AppLoader
  • C:\Users\(your Windows username) \AppData\Roaming\Research In Motion\BlackBerry\Loader XML

  6 (a) to change your level of BB OS installed (at level or lower), you can run the Desktop software and connect your BB... the software should offer the operating system package you have installed on your PC.

  6 (b) or, for recharging your BB OS level installed as well to change, work around the Desktop software and use the CHARGER. EXE directly, through step 2 in this process:

  • http://supportforums.BlackBerry.com/T5/BlackBerry-device-software/how-to-reload-your-operating-syste...
  • Note Although written to "recharge" and the storm, it can be used to upgrade, downgrade or recharge any BB device model - depends on the operating system package you download and install on your PC.

  If, during the process of 6a or 6 b, your BB has an error '507', simply unplug the USB of the BB cord and reinsert it. do nothing else... This should allow the installation to continue.

  You can also study the use of BBSAK (bbsak.org) to perform the wipe what he is capable.

  You can also try the "skeleton OS Reload procedure" in an attempt to circumscribe the precise causal element:

  1. Load your OS "bare bones"... If everything is optional, do not install it.
  2. If the behavior is immediately, then try another OS with step 1
  3. If the behavior does not immediately, then run for as long as necessary to make you to be sure that the behavior will not occur.
  4. Add one more thing - no matter how tempting, one.
  5. If the behavior does not immediately present, and then runs for long enough to be sure he won't have the same problem
  6. Repeat steps 4 and 5 until all things are responsible or the behavior presents

  When the behavior shows up, you know the culprit... the last thing you have loaded.

  If the behavior doesn't re-present, then you know that step 1 or 2 cured it.

  If the behavior has anything, then you have probably a problem of material level for which no amount of OS or software can heal.

  You may also use these tips:

  • KB10144 How to force detect the BlackBerry smartphone using the Application Loader
  • KB27956 How to recover a BlackBerry smartphone from any State
  • http://CrackBerry.com/BlackBerry-101-lecture-12-how-reload-operating-system-nuked-BlackBerry

  If you are on a MAC, you are limited to only your sanctioned carriers OS packages... but can still use any level they currently have to sanction. See this procedure:

  • KB19915 How to perform a clean reload of the smartphone BlackBerry using BlackBerry Desktop Software application software

  Good luck and let us know!

• BlackBerry smartphones can not update bb id

  Hello

  I have a situation, I can't update my bb on my phone id (8520) I bought this phone to another user and its information is always that that checks the phone. I get an error message: enter the username associated with this smartphone. I think that's also why I can't receive and accept the invitations when friends add my PIN for BBM. I have not yet set up my email accounts, when I get to the email Setup page I get this error message: your e-mail account is already enabled for use of the company, but I'm not not using any email the company and I did the putting up of my email on my old bb 9000 before. pls help me on this, I know not what to do. I already have my BIS active but im getting this kind of errors... you can email me for any possible assistance, here is my email address:

  Thank you and hope to receive a feedback with you!

  EDIT: For your security, personal information such as email are prohibited. Please see the guidelines of the user   under article ""be sure to." "

  Hello and welcome to the community!

  Time to take a step back:

  • KB05099 Steps to take before selling or after the purchase of a used BlackBerry smartphone

  The seller must complete their first steps before you try to use anything.

  Good luck!

• BlackBerry Smartphones appworld not updated

  I tried to get appworld but received a message "to continue to use the bb world app I need to first upgrade my current version". After access to the Web site of bb to upgrade, I have chosen update today, then download now, and then click Next after selecting my language. Finally, the download option has come that I chose. message then told me he already excist and asked me if I want to replace it with the new version, I chose to replace. the new message came stating failed download. then I checked the details where it says 907 invalid COD.

  What can I do to fix it now?

  Help, please!

  Hello and welcome to the community!

  Please try this sequence:

  (1) to remove from your BB AppWorld

  • KB10040 How to view or delete applications on a BlackBerry smartphone
  • He asks to restart the BB,

  (2) a Batt Pull reboot (power on, remove the battery, wait, insert the battery, wait), even if redundant to the one you did in step 1.

  3) install a new copy of AppWorld (on your BB)

  • http://BlackBerry.com/appworld/download
  • Yet once, if he asks to restart, do.

  (4) restart another Batt-sweater

  (5) see if it works now.

  See you soon!

• BlackBerry smartphone App world updated the blackberry torch 9800

  When I clicked on app world he said that she needed an update. Whenever I click on update, it will get at the end of the app world update then it will say "update failed". I can't use app world anymore because I can't update and it won't let me not use app world unless I update. Please help me.

  Hello Stephaniexo

  Welcome to the Forums of the BlackBerry Support

  If you encounter the problem of BlackBerry App World update, then please try this:

  On your home screen the unit go to Options > device > application > locate and remove BlackBerry App world in this list.

  KB10040 : How to view or delete the application installed on a blackberry smartphone

   

  Once deleted perform a battery pull reboot by removing the battery whiel your device is turned on, wait a min. and then reinsert this return. Finally, after the reboot, use your BlackBerry browser and navigate to www.blackberry.com/appworld/download and download the latest version available for your device.

• BlackBerry Smartphones unable to update BlackBerry App World on Bold 9700

  I use a BlackBerry Bold 9700 BlackBerry OS version 5.1.0.121 with BlackBerry Device Software version 5.0.0.442.

  When I click on the BlackBerry App World on my camera icon, I get the following message:

  "To continue to use BlackBerry App World, you must upgrade your current version. For more information, please visit www.blackberry.com/appworld/support. »

  So, I click on the upgrade button. My BlackBerry browser then launches automatically and tries to open the "'http://appworld.blackberry.com ' page." However, whenever I tried this, the page may not load in Black Berry browser and remains off. I tried to leave my phone for increments of 10-15 minutes to load the page, but after several attempts, I was never able to open the page successfully. I still get a blank page.

  So, I visited the next page on my desktop: http://ca.blackberry.com/apps/app-world/download.html.

  I tried the first method of sending the URL on my device, but it ended up with the same result described above when I tried to access the URL that was sent to me. The BlackBerry browser displays a blank page.

  I then tried the second method described on http://ca.blackberry.com/apps/app-world/download.html. I connected my device to my computer via a USB cable and clicked on the download, it affects today by following the instructions on the page. But, when I clicked on the button, I was led to a "Mode not available" page that says the following:

  "Downloads via a USB connection are not enabled for this product. Please visit our mobile download site using the browser of your BlackBerry® smartphone. »

  So my problem is cyclical. The page that I need to access the site to download the App World can not load in my BlackBerry browser and I can't download the product via USB either. This seems to be a bug, and I want to report it to Research In Motion.

  If anyone has any advice on how to solve this problem, it would be much appreciated.

  The solution described on http://supportforums.blackberry.com/t5/BlackBerry-World/Can-t-upgrade-BB-World-I-think/m-p/2485451 solved this problem. Thank you, sdgardne!

• BlackBerry smartphone email password update, turn round and round in circles

  I used an e-mail account on my blackberry for almost a year now.  Today the blackberry ceased to receive emails on this account and I received an email from blackberry telling me to update the password for this e-mail account.  I followed the instructions in the email to blackberry. But it does not recognize the password I put in that.  When I click on "forgotten password", I get a message saying that my password has been sent to my device.  But no password can't.

  My other e-mail account on my device seems to work very well.

  Hi all and welcome to the forums.

  This can be corrected simply by going to the site of BIS, and reinsert your correct password.

  This article explains.

  Thank you

  Bifocals

  http://www.BlackBerry.com/BTSC/search.do?cmd=displayKC&docType=kc&externalId=KB05255&sliceId=2&docTy...

• BlackBerry smartphones impossible to update the applications after returning from deployment

  I really send an SOS to you all, but right now I need help.  I've just returned from a seven-month deployment and was not able to use my new 2 "BOLD" for the duration of my output.  I forgot my answer to the question on my security question and impossible to reset my password.  Who should I contact to get a discount to re-set for my account?

  Hi and welcome to the forums!

  If you are referring to the security password to unlock your device, you will not be able to recover it or changed it. You will have 10 attempts to open it and then our device will perform a security wipe.

  If you are referring to your selection of the site password BIS forgotten password. You will receive a PIN message with your password.

  If your device does not work, use the attached link to get all the necessary information and then call your operator.

  Thank you

  Bifocals

  KB10385 Several attempts to enter a password prompt a warning that data will be erased from the BlackBerry smartphone

  KB04665 NSE, MEID, ICCID, IMEI, IMSI, PIN and SIM

• BlackBerry smartphones can not update my version of software

  Hello! I have a BB 8520 curve. His version of software is currently v4.6.1.314 and my operator is Orange (Spain).

  I'm trying to update the device at least v.5.0 software so I can use some applications that may not work with older versions, but it does not...

  My cell phone, my Blackberry Desktop Software and site of BB all say that there is no update available for my device. However, the Curve 8520 is supposed to accept v.5.0.

  I also called my operator, Orange and they said that my cell phone should be updated if problem...

  Any ideas on what I could do?

  Any help is appreciated.

  Thank you!

  Marta

  Hi and welcome to the Forums!

  From a PC, you can install any bundle of BONES to a BB via this procedure:

  • http://supportforums.BlackBerry.com/T5/BlackBerry-device-software/how-to-reload-your-operating-syste...

  Note Although written to "recharge" and the storm, it can be used to upgrade, downgrade or recharge any BB device model - depends on the operating system package you download and install on your PC. You can even use a different OS package carriers simply insert, between steps 1 and 2, the deletion, on your PC, a file named PROVIDER. XML. remember that you remove from your PC, no matter what other packages devices OS BB as having more than one installed on the PC can cause conflicts with this procedure.

  If you are on a MAC, you are limited to only your sanctioned carriers OS packages... but can still use any level they currently have to sanction. See this procedure:

  • KB19915 How to perform a clean reload of the smartphone BlackBerry using BlackBerry Desktop Software application software

  Good luck and let us know!

• BlackBerry Smartphones unable to update blackberry id account information while offline

  I have BB 9900.

  I signed up for a Blackberry ID.

  I am registered on Blackberry World.

  I download apps on my phone when my phone is connected to the computer.

  When I try to enter by Blackberry ID on my phone I get the message: unable to update blackberry ID account information while offline

  The status of Blackberry Internet is not connected - and I do not see how to connect to it.

  If I try to download an app on my phone I get the message: no cached credentials

  How can I get my Blackberry ID on my phone?

  Hi shark_bait

  Welcome to the Forums of the BlackBerry Support

  You must activate the BlackBerry data Plan / BIS on your account, it will allow you to add your BlackBerry ID on your phone and allow you to use all BlackBerry services via your Mobile network. Please call your operator or mobile service provider they can add it to your account.

• BlackBerry Smartphones can only update the OS for my model

  Dear team

  Y cant I update my os Blod 9780 6 to 7 or another pls suggest or give us any public exchange offer to wait for your smart review

  Hello and welcome to the community!

  OS6 is the best operating system for your BlackBerry 9780.

  Your BlackBerry 9780 supports not just any what higher OS then OS6, there are not the required minimum hardware requirements and memory to run the OS 7.

• Calendar sync blackBerry Smartphones Troulble after update 9650 6.0 Bundle Verizon 3084

  Hello. I sought a solution on the forums without success. This problem is in progress for about a month... I tried many things (specify below) and I'm back to the original problem. I'm not particularly talented computer, just an educated consumer.

  About a month ago, I was invited to upgrade the software and I said yes. I backup and synchronize at least once a week. When I tried to sync after the upgrade (I do the calendar entries on my BB and the laptop), there was this an appointment, which previously had been an element of a recurring appointment and this occurrence (5/22) has been removed from the BB and laptop. Initializes the synchronization, goes through the process, and then it stops and says that there is a conflict with this nomination (5/22) and it should be deleted, and then Resync. The appointment went from two devices. I even deleted the series the same theing arrives, and this prevents the synchronization.

  After this first happened, I got the forums looking for a solution. I spent almost a whole weekend in doing so. I found myself almost my entire calendar of wiping. These are the things I've done: print the last 2 years on paper, battery pull, uninstall and reinstall the desktop software, cleaning restart (IE clean the phone), upgrade to the previous version of the software (after that you can't do anything, so I had to update again), deleted the CICAL service book.

  Along the process, that appeared a new calendar, one I call the Green calendar (the default is blue). Green was the name of my yahoo email address, although I've never used the calendar yahoo.com and none of my entries appear. So, I had a calendar of green and blue. With my old BB it happened once and I went to the Verizon store and the guy has just selected the calendar and deleted. This time I tried and it was not an option. I went to the Verizon store and they tried, too and says that with the new upgrade, it is impossible to separate the Green calendar.

  Then, I deleted for the Green calendar CICAL service book. When I tried to synchronize this appointment ghost today (5/22) is back and preventing me from synchronization.

  I have the impression that the new update is the problem. I'm stuck and paranoid about missing appointments due to the problem of synchronization. I am a surgeon and work in different practices in different days, and I hate having to keep the call ("' it's Mr. Smith, my Blackberry is messed up again... could you please tell me what time I start tomorrow? '"). In addition, I rely on my calendar to follow where I work for purposes of tax/mileage. In addition, almost all before 2010 was erased. I'm not too worried about that now because I think I can recover an older backup and then synchronize when I can sync again.

  Help, please. It is very difficult to be faithful to the RIM when they are so frickin stupid. This question has plagued my whole summer. Thanks in advance for your help.

  My guess is that there is a corruption of the data on the BlackBerry, I hope that in this instance.

  What you will synchronize with Outlook? If so, I copy the PST file to another folder for backup before troubleshooting. But whatever you do, save the calendar if you can.

  Also back up the BlackBerry.

  Now, to solve the problems. I would like to use the Desktop Manager to remove the database calendar on the BlackBerry and then re-sync Outlook (or other) for the BlackBerry. See if it works.

  Also, FYI, you will have a calendar on the BlackBerry for email address. The default value is determined by the default services settings in the device options.

• BlackBerry smartphones impossible to update the information of your BlackBerry ID account.

  Hello

  Help me solve this problem.

  While I open the device-> BlackBerry ID account, I received the message "Unable to update the information of your BlackBerry ID account."

  I even finished the hard reboot by removing the batteries. We always get but same error.

  My emails work. BBM works.

  But, my World Apps, BlackBerry ID account, Protect does not work on the device. but able to access from the site.

  Dear all,

  Today, I found the solution. His works now.

  Go to BlackBerry protect-> Stop BlackBerry Protect?

  As I click on this button, BlackBerry ID is displayed to confirm the password. I put the password and proceed to the next.

  The BlackBerry has finally started to protect. Amaging its starts working.

  I checked the device--> BlackBerry ID: it works also.

  Somehow, I found the solution.

• BlackBerry Smartphones don't update OS Bundle 1647 7.1 7.1 Bundle 2102 on Curve 9360, asking to check the connection to the network. Solved

  The update stops after the backup is complete. My connection is smooth, broad-band.  I also downloaded the link of direct update from Vodafone Australia http://au.blackberry.com/support/apps-and-software/desktop-and-device-download-sites.html

  I had the same problem earlier during the updating of the OS6 OS7 to, at the time ' it allows to stop the backup mid. I have blacberry Canada assistance to do, but I forgot the procedure.

  I almost tried everything but a hard reset, which I don't want. The update appears on BB dev Mgr not on the handset.

  I finally got to work without calling Blackberry, with a little help from here.         http://forums.CrackBerry.com/BlackBerry-Curve-9370-9360-9350-f237/how-upgrade-OS-7-1-curve-9360-a-73...

  I have not followed all the instructions, however. I have dd was as follows:

  1 remove all software RIM of program and features.

  2 remove all traces of remaining RIM program files.

  3 reboot the device.

  4. install the handset and service provider of installation I got: http://au.blackberry.com/support/apps-and-software/desktop-and-device-download-sites.html

  And it was there, all done.

• BlackBerry smartphones which app updated

  Hi I'm trying to. Update my what which is Soft but it sends an error message and it isn't being updated I reboot my phone and do it again but it always send error message Invalid 907 COD what should I do?
  And I deleted the app and download it again, but it stil sending this error, with all my contacts thar was recorded in my blackberry is missing what do I do?

  I received the same message of Whatsapp to download the latest version on Friday.  I tried 4 times.  I got stuck about 1000 KB in download of 7000 kb.  Something about the BRI... I contacted Whatsapp.  They me sent instructions to go to the site that you suggested.  Yes, I did.  I could not download the latest version.  WhatsApp then told me to uninstall Whatsapp and they provided instructions written for me.  I followed these instructions and then tried to re - install Whatsapp.   I have been unsuccessful.  I then noticed Saturday that my entire directory has been removed.

  Nothing more.  As I use Google Chrome, I don't think I could back up my directory and didn't know that Blackberry stores no data on my Sim Card.  I went to my Service Provider shop and they quickly downloaded Whatsapp on a different site, not that proposed by Whatsapp.  They did not however my directory which has about 1 100 contacts.  I then went to the center of Technical Service and all talking with a technician, a woman came and told me she heard my conversation and she was there for the same problem.  Unable to download Whatsapp, Whatsapp uninstalling and the disappearance of his repertoire.  It would therefore appear to be 2 problems... that Whatsapp is capable of shooting one's entire repertoire, and the BB is not able to get something like a directory.  Today, my provider told me that they are not able to help find my repertoire and that they keep in their servers.   They suggested that I join this forum, what I did as a first timer.   Your thoughts?