BlackBerry Smartphones and how I can create my categories, name of owner of display on the lock, company screen activate & protect activate BlackBerry?

I am facing following questions from BlackBerry:

1. I have BlackBerry 9700 gold and I installed the software from the CD and I also entered the information owners and it was displayed during the lock screen but when I upgraded the software BlackBerry my name has not been posted on the screen despite making every effort.  How can I display the name of the owner on the lock screen without a password?

2. I read blackBerry help/conditions of accreditations to create categories, but I coudnt find filter option in the Application folder in the Menu, how can I creat it?

3 Enterpirise can be activated gold Internet Wi - Fi connection? or can be activated via my Ufone mobile services?

4. I installed the BlackBerry Protect software. Is it enabled or not and how to find the location of my computer?

5. I did my BlackBerry backup in my computer, I can see my data (each contact) in my computer, if yes how?

Initially, I installed the software CD Desktop in front of my computer and then been upgrated my office and my BB with new verson.

Current specification of my BlackBerry:

Model: BlackBerry Bold 9700 smartphone, V5. (as mentioned in the BB Manu)

Software version: Bundle 5.0 (as mentioned in the BB Desktop on my computer) 1022

BlackBerry Desktop Software Version 7.0.0.59. Published May 17, 2012 (Bundle 60)

Communication device:

Device Manager BB Version 6.0.047

BBDevMgr Version 4.2.015

RIM USB Driver version 4.2.0.14

Application version 7.0.0.31 loader

Tags: BlackBerry Smartphones

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