BlackBerry Smartphones are not able to use my provider internet

Similar Questions

• BlackBerry smartphones are not able to put songs on my storm... Phone not connecting

  I installed the Desktop Manager and when I click on the section media says I need turn on mass storage. I have the memory of mass, but it is not always connect. What can I do to fix this because I really want to put more songs on my phone.

  My phone is not fully install on my computer because it says there is a problem with the drivers of Bluetooth devices, I don't know what it is for, but I guess that its important. Where can I find the drivers to install on my computer?

  Any help is appreciated.

  Hello brend82 and welcome to the community of BlackBerry Support Forums.

  Take a look at this article from the BlackBerry Technical Solution Center

  KB19717 - BlackBerry smartphone is not detected as a USB mass storage device when connected to a computer

• BlackBerry Smartphones BBM not able to download

  During the upgrade, the BBM was deleted because I didn't have a wifi connection, now if I try to post its projection not available for your phone to connect to my wifi. I can't download BBM, please help. BB pin {DELETED}.

  Same problem of facng while plugging it into my PC, software BB desktop is unable to read the PIn, the error message that gives asn to connect the device.

  Kamlesh-

  MOD Edit: Remove information staff to comply with the Community guidelines and the terms and Conditions of use.

  muso42 wrote:

  Still not able to download the error message is to your device. Not available

  Hello

  Did you use your native browser of the unit? Or try it leave a PC browser? The link above to download BBM will work from our native BlackBerry browser!

• BlackBerry Blackberry Smartphones are not invitations

  My husband & I have a Blackberry 8330. We are on BIS and use only our personal email accounts. When he sends me a meeting invitation, I receive an e-mail message in Outlook, but the invitation is not on my device. I can't accept the e-mail meeting invitation, he comes as a bunch of text and don't even tell me the date or time of the meeting. It seems not serious if the invitation is updated an existing meeting or another. He receives invitations I send him very well.

  Does anyone have ideas, what could be the problem?

  I deleted and then recreated my profile of BIS husbands repeatedly trying to solve its problems of synchronization of calendar. My mail server address does not match my husband, then I deleted mine and recreated it. When I did, my mail server has changed. I had my husband send me an appointment test & it came through very well.

  Apparently, Earthlink has changed the server that uses the Blackberry.

  Thanks for your help.

• Purchase of blackBerry Smartphones are not in my area of the world

  2 games I bought are not in my area of the world on my phone and one of the 2 same never finished downloading

  When I try to purchase them again that States that I bought them already and reconnection to my part of the world and the redownload, but they are not listed to do this. Please help as I feel ripped off the coast.

  Hello!

  To reinstall your applications, please follow this section of the AppWorld user guide:

  • http://NA.BlackBerry.com/eng/deliverables/7268/re-install_an_item_on_a_different_device_643962_11.js...

  For more information, registration keys, see this KB:

  • http://www.BlackBerry.com/BTSC/KB18646

  In addition... RIM released version 1.1.0.15 AppWorld... it is highly recommended to be on this version.

  If this does not work, then your application must be sent as follows. Go to this address:

  • https://www.BlackBerry.com/CSOHelp/index.do?ft=generic

  and complete the form. Use, in the "Please select a component:"on the ground, AppWorld billing/payment selection. "

  See you soon!

• BlackBerry smartphones are not emails

  As of this morning, I receive emails on my phone.  I have two accounts e-mail set up on my phone and no one receives e-mails.  I know I should be because I get them on my laptop.  I can send emails from an account, but I can't receive them.  I contacted AT & T (my service provider) and they couldn't help me.  They gave me a number of support for Balckberry (877-255-2377), but I was unable to get through.

  Hello and welcome to the community!

  I suggest the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message from your BB... ( Please wait for this before moving on to the next step) :

  (1) registry HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network
  • Please wait a 'registration' message reach your Messages application

  (2) remove and return Service directories

  • KB05000 Remove the maintenance book for the BlackBerry Internet Service email account in the BlackBerry smartphone
  • If you do not have access CMIME, continue deleting
  • KB02830 Send the directories for the BlackBerry Internet Service
  • Please wait "the Activation' Messages, one per already configured e-mail account, arrive in your Messages. If you have not already configured email accounts, please wait 1 hour.

  (3) restart to take batt

  • Each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  I hope that will move things again for you! If not, then you should try remove and re-add your BIS configuration for these accounts. Otherwise, you should contact your mobile provider for official support... but...

  bwhuey wrote:

  I contacted AT & T (my service provider) and they couldn't help me.  They gave me a number of support for Balckberry (877-255-2377), but I was unable to get through.

  It's very very interesting... I suspect the one who talked you to ATT was not (I'll be gentle) adequate training. Contractually, end users have no way to try to contact BlackBerry directly for anything (well, not for free). Rather, the carrier should worsen your BlackBerry case and provide you more information (for example, a file number)... but just to give you a phone number means (I'm sorry), the person gave you att, because this isn't how the support system. And it's actually a bit surprising... all the reports I've heard indicate ATT to get a best trained support groups for BB to anyone... but maybe they skate.

  In any case, if the above does not work, their ring upwards and insist that they solve it correctly. Emphasis first to be transferred to the personal support of BB dedicated ATT (I think they have such a group) because it is also a mandatory step before be remounted for BlackBerry (but correctly... not the way you describe).

  Good luck!

• BlackBerry Smartphones can not find App using my camera, so it does not open.

  A week in BB Torch 9860 property and I'm frustrated.

  I used the device without incident, and then this morning I emailed to myself in order to have them on my home computer.

  NOW - I tried to take another picture and I get a message "camera is used by another app. close the other app and try again. "I can't do anything else that hitting 'OK' to exit the screen.

  I pressed the button menu BB and from what I can tell, only the manditory apps are 'we '... HELP PLEASE.

  Thank you

  I don't know what app could be causing you to get this message, but if you remove your battery when your phone is turned on, then replace, you should be able to use once more the camera without incident.

  I hope that helps you.

• Sync of DM of blackBerry Smartphones 'are not connected to the internet.

  I have the BB Curve 8330. I HAD DM 4.3. I bought the new computer, with Windows 7, and I downloaded the latest version of the DM. Now the message says that you are not connected to the internet. I did a lot of research today, and I do not understand much about the proxies. The only thing I see is that I listed port 80, but I see no other. I don't know if I need these two ports, and if I do, I do not understand how to find the address and add the other port. I know as little about proxies that I don't even know if I am this wording of the questions correctly! Sorry! I hope someone can help without a really complicated solution!

  Sorry that I was not back to meet and finalize this - had some seedlings to make! Finally got between this rain! I digress... Well had a few other issues with my new computer, HP have called and got help from them - couldn't even send and receive emails more. I'm embarrassed to say that the problem with my timing and electronic mail was Norton Antivirus! I had to uninstall it - that you can't even do it right on your computer, you must go to their website and get a special tool to uninstall it and when it was all finished, my e-mail has started working again and so did my syncing. I can't believe that a program like this can cause so much havoc. I know there are a lot of threads that say to deal with your antivirus, but there was a trial version on my new computer that I had not subscribed too, and even the trial were exhausted. I had checked all my settings on anti-virus, but it didn't matter. I had to uninstall all.  Thanks for your help anyway. You always learn a lot that you go when you run into problems. My own Kaspersky program is now installed, my BB is in sync, work e-mail, and seeding is finished - everything is good!

• BlackBerry Blackberry Smartphones will not allow apps to connect to internet.

  Hey!

  I have the 9000 "BOLD", and I have installed Whatsapp on it,

  Start of my phone, I get the message: "the Whatsapp application attempted to open an external connection, which is not allowed by your policy."

  I tried to change the permissions to Whatsapp, but some of them are grey (those that are grayed out are: network, Internet Server, input simulation, browser filtering and security reset of the counter)

  Does anyone know how to fix this?

  Hello

  So I think there is a strategy IT already enabled on your device which does not enable these features, so solve your problem first make a backup of your device using Desktop software or refer to this Article How to backup your BlackBerry  

   

  Once you have your backup follow this Knowledge Base and put it back to factory setting, it will disable or delete any policy within your device:

   

  KB31291  :   How to reset a BlackBerry smartphone to factory using BlackBerry Desktop Software Settings

   

  After a reset using your BlackBerry ID and for restoring your backup, choose a selective restore. Restore only your Contacts, calendar, etc. do not perform a full restore otherwise these COMPUTER strategies that you deleted can re-partner and you must perform these steps again. Do not restore any application, install a fresh copies of each world of BlackBerry.

  Try it and tell us.

   

• BlackBerry smartphones are not not address transfer...

  Hello! I recently got a Blackberry Curve, used to have a Palm Treo 700 p. I love the curve, finally got everything flipped however... Yes this inflamous but... the pysynchronized of telephone numbers, but the addresses do not have. They are on the Outlook on my desktop but not in the phone. Verizon told me that I have to add them manually in my phone, over 300, I don't think. I have windows xp, outlook 2003. Is it possible to transfer the addresses themselves. It's frustrating. Thank you very much. you're all wonderful especially for those like me who is NOT also advanced on computers.

  Suzanne

  Oh boy it does not take me much to make me happy! . It worked, thank you very much. Now can you tell me how to sync ITunes on my phone and I'll be exctastic!

  Suzanne

• My BB CUrve 9320 blackBerry smartphones are not supported Blackberry Map (GPS)

  Why I can't open Map (GPS) Blackberry in my BB Curve 9320?

  kyachinumog wrote:

  Yes, I'm the India... n its Airtel India... so can I know when people India get service map BB... why the r negleted India?

  Hi kyachinumog

  No, I'm sorry but you are wrong! RIM has never neglected the India or any country in Asia, infact they do much more for us than America or Europe. Regarding the support for BlackBerry Maps questions have been raised regularly. As she opened a Forums I don't want to explain all the facts, but some of our Government policies restricting these Services in India and a few country neighbors. I hope you understand.

  Prince

  ____________________________________________________________________________

  Click 'Like' If you want to thank someone.

  If problem resolves mark message (s) as a 'Solution', so that others can use.

• Synchronization of Contacts from blackBerry Smartphones are not

  I have a user with a 8800 from T-Mobile. His contacts used to synchronize correctly. It is adding contacts in Outlook, and they used to sync to the BlackBerry. Any suggestions?

  Thank you all so much for your help!

  You have access to the BES. Looks like the [SYNC] maintenance of office address is missing or damaged. If you have access to the BES you can send service directories to devices of the person to see if that fixes the problem.

  If you do not have access to the BES check the following on the BlackBerry. From the device, you can see if the user has the present desktop [SYNC] service book. If they do, try to delete this book and regenerate the encryption key. Then see if the SYNC book returns. If this is not the case, go back to the screen Service Book and do a restore. Anyway the book Desktop [SYNC] will come back. After that did see if wireless synchronization is located in the options of the address book with a value set to Yes.

• Icons BB9810 my blackBerry Smartphones are not configured more to show what they show.

  Hello

  It seems that, although my 9810 has been unlocked in my pocket, some configurations have been lost:

  My SMS icon and my Office e-mail icon show my emails from gmail account.

  I get the beeps this new SMS / email Office are in my mailbox, but I can't access it through the usual icons. The only access is through fixed banner of the screen on the top--between the research and the speaker icons.

  How can I renew the bond between the icon and what to display?

  Thank you very much

  MIK

  Hi raviv001

  Welcome to the Forums of the BlackBerry Support

  Have you tried a battery pull reboot? Otherwise, do it like this while your unit is on the battery and also the SIM card then wait a min... After that insert them back. After reboot to see if your device back to normal.

• BlackBerry Smartphones FaceCall not updated Photos using Vringo...?

  I 'got' updated photos of Vringo by using Facebook, but for some reason, FaceCall is not kept up-to-date as he used to.

  Does anyone else have this problem?

  I thought about it. You must manually remove the pictures that you have before you copy the new courses.

• Messages/emails new blackBerry smartphones are not displayed and no Vibration Notification

  Hey guys, I'm new to blackberry. I bought a Blackberry Curve 8520 yesterday, and I'm having some problems with it.

  Problem 1:

  New messages will not be displayed, I have to go into general messages and select "View folder" > «Inbox SMS»

  I put it to handset simply because I want to just that all my messages in the folder main message, but whenever a new message arrives I have to go to the SMS Inbox folder.

  Problem 2:

  I have the same problem with my email, I get to a new email notification, but it is no - where.

  Problem 3:

  I put my blackberry to the vibrate profile, the only time where it seems to vibrate when I get a new notification from facebook and that's it.

  Please help, thanks

  I did a hard cancel and the problem seems to have I think with messages.

  Not too sure on the vibration, just wait someone texts me I guess xD