BlackBerry smartphones attempts didn't release - NEED HELP!

Similar Questions

• BlackBerry Smartphone Bold 9790 problem! Need help

  So almost a year ago, I bought a 9790 "BOLD" of Blackberry. The last two months it should automatically restart all the time. Overtime, it would get worse and worse. He would get to the point where, whenever I would call or send a message, it would be turned off. Yesterday, it was on the morning and off around 9. He lit once around 11, then it does not turn on the rest of the day. I have notes on my phone that are very important to me, and it no longer turns. Sometimes things would turn that plugged while, but once disconnected, it would be turned off. Now, plugged or not it lights. Sometimes the red lights, as it usually did when it restarts on its own. I tried to unplug battery and tried different ways to make it work, just long enough to send the notes which are important for me, for my email or something.
  
  I need help make at least on for a couple of minutes, or in order to get my notes in a safe spot.
  The notes are saved on my SD card? In which case I could just take off and get them?
  Please help me

  Have you tried to replace the battery?

  Only the media (pictures, videos, etc.) are stored on the SD card. Everything is stored on the device. That's why you should make backups using Desktop software and/or activate BB Protect.

• BlackBerry Smartphones frozen at startup. Need help as soon as possible.

  Woke up this morning to find my Torch 9800 had run out of battery is completely dead. When I tried to charge the phone, the start screen came as normal, but it froze when he got up to a certain point, I took out the battery and replaced it after 30 seconds, the phone began to restart and then frozen at the same point.

  I reinstalled the OS on my Blackberry Desktop and have tried this several times today, but it freezes always at the same point, after about 20-30 minutes to let the phone finally very slowly her!

  I was wondering if someone can help me? At the moment my phone is completely useless to me because it froze again.

  A couple of days, that my blackberry was showing messages telling me that I had to close the web pages because the memory was full, I just ignored this message but don't know if its has contributed to the problem?

  All answers are appreciated.

  You probably (I suppose) have a third-party application or theme do something.

  Try to start the machine up in Mode without failure.

  Article ID: KB17877 How to start a BlackBerry smartphone in safe mode

  Once started in safe mode, remove/uninstall third-party applications and themes. And then try to restart again normally.

  Perform a simple reboot on the BlackBerry this way: with smart BlackBerry poweredphone, remove the battery for a minute and then reinsert the battery to restart.

• BlackBerry Smartphones 4.5 OS install, need help

  I tried to update 4.5 min and there Simon that my phone has the most up to date software, but its only running 4.2.2

  I tried the installer from here

  http://NA.BlackBerry.com/eng/services/devices/#tab_tab_upgrade

  I have a Curve 8310 from AT & T.

  SOM, one can help me or just tell me why it will not update yet? I like the idea of the Visual possibilities. I can't wait to upgrade to the new operating system.

  OS 4.2.2 is the latest OS offered by AT & T, and this process of upgrade on the web online upgrades ONLY to the latest OS offered by your company.

  However, you can switch to OS 4.5 using the release of another carrier of the operating system:

  http://www.BlackBerryForums.com/General-8300-Series-discussion-curve/151886-latest-OS-8310-4-5-0-108...

  It is the most recent version available, and this is a good exit. Follow the instructions and this link, as shown in the displayed sequence, and you will be fine.

• BlackBerry Smartphones Newbie with 2 questions, need help.

  Hi guys,.

  hope you can help. I recently bought a BB Curve and think it's great.

  However the LED stopped working. I turned off the unit and removed the battery. When I put it in the LED lights up red, so it must work. I checked my profile settings and all say that the LED must be on. I have changed this setting to disabled, backed up, and then put it back on and saved and still no action led.

  The second question is attachments on my emails. I can't open attachments, photos, documents spreadsheets nothing. I use desktop re-Director. Is it possible to have attachments that are sent using this unit or any other bits of software? I have the only BB at work so I'm not so sure, establishment of a BB server is viable.

  Your opinion would be greatly appreciated.

  There is not all the configuration parameters for the Service of the attachment. The following table describes the supported types of attachments on a BlackBerry

  http://www.BlackBerry.com/BTSC/KB03265

  By default the LED flashes green to indicate that you are in a wireless coverage area. I found it annoying and disabled. Check the setting under Options | Screen/keyboard and turn the LED coverage indicator inactive.

• BlackBerry smartphone app error 205 reset-NEED HELP

  Hi, I have a Blackberry 8900 tank. I was downloading something and than my usb connection accidentally reset on my laptop. Then, I unplugged my usb cable from my laptop while it's up-to-date. Then I get this screen saying: "APP ERROR 205 Reset". What should I do?

  Try this first, before what it is more complicated:

  See the link below for download and simple installation instructions.

  First find your operator and the system operating file that you want to use.
  http://NA.BlackBerry.com/eng/support/downloads/download_sites.jsp

  1. download the OS files to the PC then install on the PC by running (double click) the downloaded file.
  2. go in c:\program files Research in motion\apploader and delete the file named "vendor.xml."
  3. plug in the BB and double-click on "Loader.exe." It is located in the same place as the above vendor.xml file.

• BlackBerry smartphones new Torch 9800 user - need help with the Message 'Conversation' feature

  I just spent to an older Blackberry Curve to the torch. I'm used to standard text "and will answer' or 'create a new SMS' but T-9800 'Conversation' feature SMS is maddening - all SMS communications with a contact are transferred in a single conversation, regardless of the date or content. I am also unable to send separate replies to individual SMS - just one more in the conversation messages.

  When I checked the text Message Options, the option to display only that I could find was for the 'Bubble' or 'Line'. I also was not able to find all the features that allow the user to put an end to a conversation with a contact or start a new one.

  If someone has encountered this? If so, is there an option or feature I'm on just to correct these problems? And of course, how?

  Thanks in advance!

  Consulted several other forums and just had a face to face with Best Buy rep - looks like the term/phrase I was looking for was "SMS threading"... and there is currently no option on the current operating system of torch for clear thread of SMS functionality.

  Well - it is what it is. I'll have to take consolation that, apparently, I'm not the only one who had a problem with the thread SMS functionality, and a possible fix might be made available in the next software update.

• BlackBerry® Smartphones BB Curve 9320 E-mail help - urgent enough.

  Hello. New to this forum, so hope this is the right place.

  This device has ceased to receive emails. I checked the settings on the phone and everything seemed fine, so I deleted the e-mail from the device account in the hope that I might add again.

  When I tried to add one more time I get the error message "bad email or password". I know that the e-mail address and the password are correct I can log online to the email account and also to receive emails on windows live mail.

  the e-mail account was also accosiated with BIS. I could connect to the BIS site without problem.

  I decided to completely remove the email from my ISP account and create a new. I always get the same error message - even though ive accosiated the new sound e-mail account BIS.

  I've updated the software of devices to a package latest version 7.1.0 2039, then tried to add e-mail once again, without success. Same error message.

  I spent 3 hours yesterday talking to my mobile service provider's technical support team and they did everything they could, but to no avail.

  This unit has been reset twice using cloth of security which did not help in the factory. Ive a service books went, gave to my mobile operator the number out of the SIM card to send new settings, but that didn't help.

  I am at a loss at this problem and im quite technical, but it baffled me and team mobile tech.

  Help is very appreciated. I'm ready to wipe the device again. It is not a problem. Unfortunately ive not back up to restore the phone back to how it was before I updated the phone software, so help in the decommissioning of the software can help.

  Thanks in advance.

  EDIT:

  Ive tried just using the following link, but still no luck.

  https://consumersupport.webapps.BlackBerry.com/EAVT/app.php?page=form

  Hi and thanks for the answer.

  Unfortunately the link you provided did not help to address the issue - but thanks to my perseverance and a wave of quick brain I seem to have resolved this issue.

  BT e-mail requires that you add the pop and smtp as: mail.btinternet.com for both.

  After several hours of talking with my phone operator mobile technical support (which did not help), my provider and even on the Blackberry phone (who also could not help), I decided, as a last resort the attempt and some common technical know-how of knowledge - I've added the address of the pop server as pop3.btinternet.com. In fact, it worked and email can now and has been implemented on the device.

  so, for anyone experiencing problems with email Adding BT to BB email addresses, try pop3.btinternet.com instead of mail.btinternet.com

  Thank you!

• BlackBerry Smartphones Re: 9360 Curve problem please help!

  An error occurred contacting the client BlackBerry World. If you have a content protection enabled on your device, please disable and try again. the same message that I get when connecting my laptop... Please help me

  I think that you... I think that you have tried. But, from what you say here, I have no idea exactly what you have tried. There are the specifics... The KB numbers would help. But telling us just what you have said so far we, we cannot say anything on what you actually tried and therefore cannot give you next steps as we have need to exclude what you have already tried. But you need to tell us exactly what you have tried (even once, would help the KB numbers).

  Please consider that we have only your words to guide us... nothing more than that. So far, your words have all the details to help us understand what you have already tried. I think you you tried something... I have no idea what it was.

  Thank you and let us know.

• BlackBerry smartphones with new "BOLD" - desperate Please HELP restore historical Email with BES

  Hi all

  This is my first post. I'd appreciate any help that anyone can provide. I use a BB 8800 GSM for 2 years and was just delivered a new BB Bold 9000 GSM. I use it mainly to work with our email of the company, as well as for the address book and shared agendas. My company uses Exchange 2003 and Blackberry Enterprise Server, which I can only guess is 4.0 or 4.1. I am

  As I said, I use the BB for work and like having my available historical email because I often need to find old emails when not in the office. I saved the 8800 using the SW Desktop Manager v4.6. I also did a switching device using the DM software, while both devices were connected to my laptop via USB. He successfully restored data on the "BOLD". However on the "BOLD" I can't send or receive e-mails with my work email. I can make calls, send text, browse the web, send email from my Yahoo account which is also configured with the BB.

  I also connected to Blackberry Internet service page and updated my device on the wireless network and updated the maintenance book. This helped my account Yahoo work on the BB. However, I am still without corporate e-mail.

  My question is do I have my BES administrator to make a change on the BES? He needs to make an enterprise activation? If Yes is there a way to make the EA and always keep my historical data via Desktop Manager backup & restore process?

  If the BES administrator needs to do an environmental assessment can anyone provide detailed instructions so that I can help him or tell him in the right direction? He believes he needs to delete my account and create a new one. I was told it may need only to update or change the PIN associated with my profile.

  Any help or input would be appreciated especially experiences BES administrators. If you need more information or have any questions please fire away.

  Thanks in advance!

  You connect the BlackBerry to your work PC when you have used the device switch Wizard? If so you are invited to implement using PIN code (in bold) of the new device, and then generate a new encryption key? If yes then which should have completed the activation process to activate the "BOLD".

  If this does not happen your IT Department can issue you a new password to activate. After they do that you just have to go into Options | Advanced options | Enterprise activation and enter your corporate email address and the password, they give you, click your menu button, then choose activate. This will activate the "BOLD" to receive your business data.

• BlackBerry smartphones wipe all my data PLEASE HELP

  I tried to back up my phone with the blackberry desktop manager. I continued my password (I couldn't remember exactly what it was, I went online and to reset to the last attempt). I received the confirmation email that it has been reset, so I returned the new reset password. He said it was bad anyway and started wiping my device. EVERYTHING - all my contacts, all my sms, all my work, all emails. I jumped the battery when he was about 6% of the wiping process, but every time I got back on it starts wiping again. Please please please help me, how can I stop this? It's my phone, I have entered the correct password, I wanted to just back up my data and now I lose everything instead. Please help I have no idea who to call or where to go.

  Here is some info:

  http://BTSC.webapps.BlackBerry.com/BTSC/search.do?cmd=displayKC&docType=kc&externalId=KB25063

  Page 14

  http://docs.BlackBerry.com/en/smartphone_users/deliverables/25584/BlackBerry_Protect-User_Guide--105...

• 2 blackBerry Smartphones newbie questions: do I need it, and how I spoil my phone?

  Sorry for the newbie questions:

  My IT has already set up my phone to receive email from their Blackberry Enterprise Server.

  (1) do I still need to install the desktop software?  Given that I can transfer files via Bluetooth from my laptop and my contacts/calendar/notes are stored on the Exchange Server, is there any point?

  (2) if I do not need to install it, given that my email is already working with BES, and the Office installation configures email settings, how do I keep the new Desktop install to mess up the current configuration of e-mail?

  Of all the notes of support on the software, looks like more trouble whereas at this stage.  I really need to treat it?

  Thank you.

  Janimal

  Hi and welcome to the Forums!

  Janimal wrote:

  (1) do I still need to install the desktop software?  Given that I can transfer files via Bluetooth from my laptop and my contacts/calendar/notes are stored on the Exchange Server, is there any point?

  There is not much need of DTM, but it is convenient to update the OS of your BB. Sometimes there will be releases of minor bugs corrections and such to your BB - DTM will be meaningless and install them, while updating wireless could not detect them. For a major OS update, you want DTM, as it will do a backup/complete restoration of your BB, including configuration settings, and others so that you don't have to redo those. But, to your e-mail, calendar, contacts, etc. - you are right, it is useless given that your Exchange Server is actually your master with your BB being actually a backup of that (in a sense).

  In addition, USB drivers (which are part of the package DTM) are necessary in order to charge your BB via your laptop USB. You can download and install all the USB drivers if this is the only part of the DTM you want.

  Janimal wrote:

  (2) if I do not need to install it, given that my email is already working with BES, and the Office installation configures email settings, how do I keep the new Desktop install to mess up the current configuration of e-mail?

  When you install it, it will ask if you are in a company - say Yes and it will install properly. Installation when your PC is connected to your corporate network and your Outlook is open. Who will get the best and fastest configuration. When you install, do not let it select the functions of auto-launch... If you wish, attach your BB and manually run the DTM.

  Of all the notes of support on the software, looks like more trouble whereas at this stage.  I really need to treat it?

  Thank you.

  Janimal

  Basically, on the whole, I vote 'YES'. You get the USB charging. You can save if you wish. You get the device OS and other updates. Most of the reported problems are people using it to synchronize via USB things - you won't do that because most of your stuff will be syncing via BES OTA. Other things, you can simply drag-and - drop (music, videos, etc.). .. .follow these instructions (use the latest 5.0 DTM):

  http://supportforums.BlackBerry.com/Rim/Board/message?board.ID=BlackBerryDesktopSoftware&thread.ID=3...

  DL the latest version here:

  http://NA.BlackBerry.com/eng/services/desktop/

  Good luck!

• BlackBerry Smartphones auxiliary input... Help, please

  I just bought a blackberry tour and tried to connect it to the entry in my car with a cable to 3.5 mm, but for some reason, it doesn't seem to work and continues to play music on the speaker phone. Then I buy another cable from the 3.5 mm (different brand) and it works only when you move around. Any Suggestions as to why this is happening or what type of cable or adapter I need to buy to make this work? Any help is greatly appreciated.

  Too bad I actually thought about it... the cable entry to the blackberry must have three rings around her... DLO is selling a cable that works with this http://www.dlo.com/products/view/aux-in-cable model # DLZ70002/17.  He has three rings on one side and the regular two on the other... very good product and works very well.

• BlackBerry smartphone App World - re-release apps?

  I recently had to get a new storm, and the applications installed on my previous storm could not be transferred to vzw.

  Is it possible to re - download these go to app world, without having to pay for them anywhere?

  I searched the site of rims, and I can't find a contact e-mail support for this issue.

  Any help is appreciated, thanks.

  Hello!

  To reinstall your applications, please follow this section of the AppWorld user guide:

  • http://NA.BlackBerry.com/eng/deliverables/7268/re-install_an_item_on_a_different_device_643962_11.js...

  For more information, registration keys, see this KB:

  • http://www.BlackBerry.com/BTSC/KB18646

  In addition... RIM released version 1.1.0.15 AppWorld... it is highly recommended to be on this version.

  See you soon!

• BlackBerry Smartphones Entourage problem on Mac. Help!

  There is no timetable for syncing on this computer.

  Please launch Microsoft Entourage or iCal and create a new calendar.

  I can't find a way to bring up a calendar on Desktop manager 1.0.  Can someone help me here please. I live on my Blackberry and need to schedule to work.

  Ty

  Hmm... OK before I try this, back up your data first in iCal and Apple address book.

  Now, if you're brave enough, you can try to 'wash' your Sync Services on your own Mac database.

  You can download the trial version of a program called "covering the tools."

  http://spanningtools.com/Mac/

  There is a "Nuke sync services" feature, which will erase everything in sync services.

  Once you have done this, create a new calendar in iCal, then create an appointment in this new calendar. Then, restart the BlackBerry Desktop Manager and see if he can pick up the new calendar now.