BlackBerry Smartphones BB Bold crashes when pressing accidentally voice command after button mute

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• Ring of blackBerry Smartphones Urgent-bold 9000 and audio does not work after upgrade to 5.8.8.822

  Updated yesterday at 5.0.0.82 2 and now DO NOT ring the phone.

  Also get the message "an error occurred attempt to play media" for all types of media even when I test the profiles.

  Battery pulls and all the usual stuff, but no help.

  His camera work.

  How to downgrade OS and that is should I go since it is not good?

  Hello

  Make sure that you run software that is released by your carrier found here: http://na.blackberry.com/eng/support/downloads/download_sites.jsp

  Download and install the latest version of the software on your computer, then follow this link to complete a clean reload of the BlackBerry Device software.

  Link: http://bit.ly/cKy9A0

  Test before you restore all backups.

  Thank you

• BlackBerry Smartphones BB Bold 9900 just does not load

  I bought my BB Bold 9900 10 months and I never had problems charging my battery. But the other day, when I got home and charged, when I woke up, Led - the RED light flashes and custom light up. I used another charger (nine) but still the same. I tried to plug it into my laptop for charging, but still not good. BB office says this device was not connected (since obviously he doesn't have the power). I searched online and I tried the "kickstart" they say where I have to charge my phone for 2 hrs and remove the battery for 10 minutes and put the battery back and wait another 2 hours - still not good . Although when I tried, I saw the icon charge for a few seconds during the first 2 hours, but do not see it again.

  Anyone have a suggestion? Do you want to know if I need to replace my battery or have this problem? We have no Center service BB here in the Philippines. The trader would normally send unit to Singapore to have checked/fixed. I can't afford not to have my phone because of my work and I have files that are stored in...

  I will appreciate any help you guys can give. Thank you.

  In waiting for someone to answer, I did some research and tried them out, but so far, I'm still not able to turn onn/load my camera.

  Here's what I've tried so far:

  1 pull the battery loading and put back on the

  2. the "kickstart" than what a qualified member where in while now the end call key, remove the battery and the light RED LED while that appear and immediately press call button for 3 seconds and press the end button again. He advised to do 7-12 times and told me that does not work the first time... but try again. (I tried to do this several times)

  3. a publication that he had his dependents for like 2 days and removed the battery every 2-3 hours. (did not have my phone which support long however )

  4 force detect the BlackBerry smartphone by using the Application Loader. It was also published in KB10144of Blackberry Knowledge Base.

  FYI: guests of the message I have seems different from what has been published well since I don't have the chance to reinsert the battery. I was prompted to unplug the unit and close the application before installation. After you restart, DM didn't register my device. Did not have the option 'new attempt/Update ".

  (I know it's funny you reply to my own post, but I'm really desperate now.) And hoping that someone must answer, at least you know what I've done so far)

• BlackBerry Smartphones my "BOLD" does not work from... Help, please

  Hello, I have a Blackberry 9000 "BOLD" device. last day, when I changed my SIM card & put the battery on the starting point, is not starting at all.

  When I put the battery, the red light is on during approximately 10 seconds (without flashing, right now) then after a few seconds the white screen comes with the loading circle... and then set turns off and the red lights again.

  Its like light - red > white screen > light > white screen >...

  I tried many times, but it does not solve. I removed the battery for hours more, also same result. I connect it to the pc with USB, but it does not and PC also does not find the device. BlackBerry Desktop Manager failed to connect with him. How to fix it... Please help me... I have a lot of data in it. In any case, I have to start for once...

  The red light still flashes? Do you see anything on the screen?

  Try to reload the software on the BlackBerry using the article below.

  KB10144 - how to force detect the BlackBerry smartphone using the Application Loader

  Thank you

• Hiden images retrieve blackBerry Smartphones are BOLD 9780 - please help!

  Hello!

  I hide a few photos on my BB Bold 9780, and now I can't find them.

  I found the help for this but it works for the CURVE.

  Please can someone help me get these pictures?

  Thank you!

  Hello and welcome to the community!

  This KB describes how:

  • KB18466 Hide or show pictures on the BlackBerry smartphone

  Yes, it seems tedious, but here again, the cover-up is something to an end, then if the should not be as simple.

  Good luck!

• BlackBerry Smartphones eception exception error when entering the "Messages".

  I have a client who uses a Blackberry World Edition (8830) and when it tries to go in Messages (by clicking on the Messages icon) it gets this error message all the time: uncaught Exception: java.lang.null.pointer

  I tried 2 types of resets, alt + Cap + del and tried to remove the battery when the BB is running and the same thing, I did a hard reset, that is wiping the BB and customer has left me a message this morning that he always gets the same error message.

  My BES Console (synchronize us with Domino servers on a Lotus Notes platform), I see that he has the

  version of the 3.0.0.81 platform

  The BlackBerry version: 4.2.2.196

  His blackberry had a Bell Mobility service.

  At present, the only other thing I can think of is to download the operating system and reload it on the BB using Desktop Manager.

  Can someone help me with this please.  I appreciate all the help.

  Robert Goupil

  BES administrator

  * Update - my client turned on his blackberry with the BES this morning and sent a message that, after activation, the problem seems to be resolved.  Now, is there something different that can be done in case this happens again, we have more than 800 users of blackberry and most of them have the 8830 model.

  Hello

  Your troubleshooting actions have been directly on the money, I see.

  HRT is the host Routing Tables. It's entries sent by the carrier.

  When you highlight the entry above and you click on register now, he recorded with the wireless network. Update the details of the device on the relay of the rim and down icons specific carrier or applicants

  I think that the problem existed in an application corrupted on the smartphone users, by recording the phone, the application

  has been refreshed. It's the first time I've seen this particular exception message solved without device

  reload. (Just for reference I read messages 133150).

  Thank you

  Don't forget to adjust your thread. Put the check mark in the green box containing your answer! Thank you

• BlackBerry Smartphones BB Bold 9780 guard freezing, networks keep falling, drains the battery faster

  Since I upgraded to surveys last BBM, where voice chat has been installed, my phone freezing guard and the two mobile network and wifi connection keeps failing. My phone is set to favorite wifi. I also find that my battery drains faster since the update. I'm a fan of BB, but it's very annoying. Is it possible that I can remove voice chat? I'm even not use because it is not working properly, it's worse than Skype when I talk to my sister at home. This could be due to network connection in my home country. Is there a way that I can return to the previous version of BBM? Is it possible that the upgrade is causing my mobile recent misfortunes? Help, please! I had already called my network provider, but everything they have done has not worked. I'm about to throw the phone out the window! Help!

  Hey SavvyBB,

  Welcome to the forums.

  In this case, we can try to reload the software on the BlackBerry® smartphone to make sure she is running the most recent version and there is no problems with the operating system.

  Here's how to make a backup of your BlackBerry smartphone http://bbry.lv/oPVWXc

  Once you have saved your BlackBerry smart phone, please follow the link below to complete a clean reload of the BlackBerry smartphone software.

  Link: http://www.blackberry.com/btsc/KB03621

  Once completed test and go ahead with a selective restore, here is how to restore http://bbry.lv/qgQxLo

  Let us know how to get you out and if you still have problems after doing the above.

• BlackBerry Smartphones Will "BOLD" synchronize my PC data?

  I have been lent a Bold 9780.  How I put it up to do the following please? I don't mind not designated a manual. I'm looking for documentation now...

  Sychronisé MS Outlook data

  (1) tasks

  (2) calendar

  (3) contacts

  (4) OneNote (would be nice)

  Synchronize data other

  (5) files

  Can the "BOLD" display these?

  (a) Word and Excel documents

  (b) PDF files

  (c) GBP.

  If the phone is reset and synced, reminders in circulation re-are they?

  Hello

  These articles may be useful in your quest:

  • KB03315 How set up the synchronisation of data using BlackBerry Desktop Software organizer
  • KB12268 Support for synchronization for BlackBerry Desktop Software for Windows
  • KB11879 What is the mass storage mode
  • KB23450 Copy documents to a BlackBerry smartphone using mass storage Mode
  • KB29523 How to manually transfer files between a BlackBerry smart phone and a Windows computer
  • KB23443 How to enable the Documents To Go Premium Edition for BlackBerry
  • KB15253 Supported attachments in BlackBerry Internet Service native file format

  So, please start with those and then come back with clarification you need.

  Good luck!

• BlackBerry Smartphones BBerry Bold 9650 - dead screen - how can I see content of guardian of password on PC

  The screen on my 9650 comes to die. I'm not sure I'll get fixed, I can just get a new phone (not a BBerry this time). But if I don't get the screen replaced then how to display the contents of my PWK saved on my computer? Can someone here help me understand this?

  Hi miamispy,

  Try these steps, could help in your case...

  Download a Simulatr for Bold 9650 and installed the software. You can find the Simulator to BlackBerry Smartphone simulators - URL

  http://NA.BlackBerry.com/eng/developers/resources/simulators.jsp

  Once the program is installed, launch the program, which shows a picture of the phone.
  now to start my software of management of office and back in the Smartphone Simulator
  In the menu, select 'USB cable connected' which simulates the connection of the smartphone.
  Once u this, office management software invites you to create parameters for the then new phone.
  Once u put in place this new virtual phone, restore your backup from the virtual desktop management software to the new.
  u could then use the mouse to go to the password manager and open the program. It will encourage u password and all the data is displayed.

  Good luck...

• BlackBerry Smartphones run-time error when you try to synchronize the Blackberry

  I recently updated from the Blackberry pearl for the "BOLD" with the new desktop software. Since the upgrade, I am more able to synchronize microsoft Outlook for my Blackberry "BOLD". When you try to configure the synchronization I recievethe Runtime error:

  Impossible to find in the file system table. I tried all kinds of patches without solution, does anyone have any suggestions?

  Hi and welcome to the Forums!

  I found this KB, although the wording of the error is just a bit different... but maybe it'll help?

  http://www.BlackBerry.com/BTSC/microsites/search.do?cmd=displayKC&docType=kc&externalId=KB15278&SLIC...

  Good luck!

• Doesn´t blackBerry Smartphones ring my BB when they call me

  The sound works perfectly, because I can listen to music I ve transferred to the BB. But for a few hours, my blackberry doesn´t make sounds when people are trying to reach me (sms or phone calls), even if it vibrates.
  I ve checked the parameters (Normal) profile, and all the sounds are in volume 5, when I try the button 'experience' on the profile settings I can´t listen to anything.

  Any ideas?

  Thank you guys

  With the BlackBerry device under voltage, remove the battery for a minute, and then reinsert the battery to restart.

  Now have a friend calls you and test it.

• LR crashing when I click Import... button

  I'm having intermittent problems with LR 3.2 crashing when I (PC - XP) tries to go in files to look at and to import pictures.  I get an error message saying that Windows must close LR (standard crash for Windows error message).  How can I go about troubleshooting this?

  Thank you.

  RWB

  1. download the crash of Event Viewer log if you can.

  2. try the 3.3 release candidate (whose details are at the top of this forum).

• BlackBerry Smartphones Blue error screen when the "BOLD" connection via port USB for Windows Server 2003

  I try to activate a new blackberry 9000 "BOLD", the first time I plugged the server he was immediately recognized and installed. I selected add new device of the user and the activation process started, but about 1 min in the activation I got a blue screen error stop 'driver of bugcode_usb.'

  After restarting the server I reconnected the "BOLD" to the server and once more Windows he acknowledged and began the installation process, this time however, the VM didn't pick it up and I had to click on VM > removable devices > usb devices to start the process of installing how he immediately provoked the stop error blue screen again.

  We run BES 4.1.4 on Windows Server 2003 in a virtual machine (VMWare 1.0.4) environment

  Does anyone have any suggestions? I don't want to plug it back for fear of crashing the BES server again.

  have you tried wirless EA?

• BlackBerry Smartphones BB Bold only charges when turned off

  Hi all

  I have a BB "BOLD" for a few weeks now.  When I plug it into the charger, it does not seem to load when the device is on.  The loading symbol appears in the upper left corner, but if I unplug the device after a period of time, the battery status symbol doesn't seem like the unit is charged.  In addition, the light yellow of load not flach when plugged in when turned on.

  When I switch off the unit and plug it in, I get the charging flashing yellow light and accusations of pretty good device.

  I also tried it with the device is plugged into the USB port on my laptop (I have DeskTop Manager 4.7), and it does not seem to load there either, although I have not tried to load from the PC the unit is turned off.

  It is a real problem, as very often, I want to load the device then turned, while I do miss phone calls and emails.

  Thank you.

  Adam

  The battery on the top icon left not enough resolution to be used for something other than a general indication of charge level.

  Go to Options, State to see the level of charge of the battery percentage.

  When I have my camera on during loading, I do not see the battery flashing yellow light. In fact, I didn't "BOLD" had one of these!

  In any case, see if the percentage level changes during loading with the appliance on.

• BlackBerry Smartphones BB BOLD 9780 Dropping calls when connected to wifi

  Got the Bold 9780 on Orange UK Network that it cannot contain a call while wifi enabled on any wifi network - please help.

  Urgent because I have to return the phone tomorrow under warranty if I can't solve this problem.

  Thank you

  OK I've sorted it rang Orange and they say its their problem with UMA and do updates throughout January to solve the problem.