BlackBerry Smartphones BB Messenger icon MIA

Similar Questions

• BlackBerry Smartphones BB Messenger disappeared

  I tried the update Blackberyy Messenger by downloading and installing a later version on being invited by the Blackberry World. Later, I realized that BB Messenger is gone off my phone, but App World it says it is installed. I tried to remove and reinstall and it won't allow me. Help, please.

  Hi TroymanMartin

  Welcome to the Forums of the BlackBerry Support

  First try a battery pull restarts, if it is still impossible to locate and remember it's not hidden, to check that the screen is in the Panel Home screen ALL > press the Menu key and select "Show all icons" or icon to display "." It will show all of the icons that were previously hidden. If you see BlackBerry Messenger icon like grayed then highlight it and press the Menu key and select the icon to display, also search your folders as the Application of Instant Messaging folder, etc..

  If it is still impossible, then try reinstalling the BBM, but first on your homescreen go to Options > device > application management > locate and delete BlackBerry Messenger from this list.

  KB10040  : How to display or remove installed application on a blackberry smartphone   

   

  Once it is perform a battery pull reboot by removing the battery while your unit is powered, wait a min, then reinsert back.

  Finally, after the reboot, use your BlackBerry browser and go to www.blackberry.com/bbmdownload for download the latest available for your device.

• BlackBerry Smartphones BB Messenger disappeared after update

  I downloaded the new update to Blackberry Device Software v5.0 yesterday, and I discovered that my Blackberry Messenger has disappeared.  Here's what I tried to get it back (and none of them worked):

  1A tried to 'restore' my BBM several times

  2 reset (pull out the battery) on my phone several times

  3. delete the "restore BBM" button/option (which, for whatever reason, deleted my application AppWorld) and re-installed BBM

  My phone details are below.  If you have any suggestions on how I can fix this, please help!  I love BBM and I would like to start using it again.

  Thank you very much in advance!

  Carrier: Verizon Wireless

  BlackBerry AppWorld v.1.1.0.2.0

  Phone for personal use

  BlackBerry 9530

  Smartphone (3G, CDMA)

  v.5.0.0.328 (Platform 4.2.0.128)

  Band 3G 1

  V.3.8.5.85 cryptographic kernel

  Brand version: 1.0.105.343n

  The micro Edition configuration: CLDC-1. 1

  Micro Edition profile: MIDP - 2.1

  Micro Edition JTWI Version: 1.0

  Micro Edition Media Version: 1.1

  Micro Edition PIM Version: 1.0

  Micro Edition file Version: 1.0

  Micro Edition Bluetooh Version: 1.1

  Micro Edition location VErsion: 1.0.1

  Here's an article in the knowledge base on the issue:

  KB10151 BlackBerry Messenger icon does not appear on the BlackBerry smartphone

  I found the fix that works is to remove the app BBMessenger Options > Advanced > Applications.

  Then restart: with the BlackBerry device powered on, remove the battery a few seconds and then reinsert the battery to restart.

  Once back to the top, then use your BlackBerry browser to go to http://www.blackberry.com/blackberrymessenger and download and install the application again.

  Once completed and restart the device once again, look in the instant messaging or downloads folder.

• BlackBerry Smartphones restart clock icon popping up and battery drain

  My BOLD 9650 seems to be constantly rebooting. I'll see the clock icon running (same as on reboot) pop up randomly and the dough runs very quickly. This could be the cause and what can I do to prevent it. I'm on OS6.

  You may installed applications?

  Back up and conduct security wipe. Does not restore your installed applications. See the following articles.

  • How to back up data from smartphone BlackBerry using BlackBerry Desktop Software for Windows
  • How to delete all data and applications in the BlackBerry smartphone using the optio security wipe...

  See if there still exists. Otherwise, let us know.

  Thank you.

  Good luck!

• BlackBerry Smartphones missing Applications/icons

  My Blackberry "BOLD" was originally setup for Blackberry Enterprise Server from my employer.  Yesterday, I needed to use it in this way to a personal device.  When I turned off the "BOLD" and he turned his back, several icons of the application are gone now - especially the Blackberry Messenger icon.  So I can not check my personal email using my "BOLD" account.

  Any suggestions?  I already used the Setup program to make the configuration of the e-mail for my personal e-mail account (which is a comcast.net account if it matters).  If I go to Contacts, it will allow me to send an email.  I can just check my incoming emails.

  Thanks for any help, you can suggest.  I'm heading to the ATT store sometime today if I can't understand it.

  Doug

  I solved the problem by downloading and reinstalling the Blackberry software on my phone.

• BlackBerry Smartphone keyboard lock icon disappeared (curve 8520)

  Hello

  I have recently supported a Blackberry Curve 8520 - I noticed that, once I had connected to my PC via Blackberry Desktop Manager, the icon for the keyboard lock has been removed from the menu.  I looked in the obvious places in the Options to try to restore the icon but can't see anywhere that allow me to ths.  I was also looking for hidden objects, but nothing seems more to be hidden.

  Is it possible to restore the icon?

  Thank you all.

  You may update the software? The lock has changed in the latest versions of the software in all areas for the devices.

• BlackBerry Smartphones BB Messenger won't work without a Wi Fi connection

  Have you noticed that I'm unable to send / receive messages unless I am connected to a WiFi network.  I was in Singapore last week and the only way I could use messenger was to use my laptop as a point using Connectify ad yes I had active data roaming, but I get exactly the same problem here in Scotland, if I send a msg, I get the icon 'pending' and nothing happens.  I talked to my service provider (Vodafone UK) today and they said that all of the required functions are in place, at their end settings seem correct, and that I should post something here.  It's really annoying because it is the main reason I bought a Blackberry!

  Thanks in advance

  Max

  After a reboot if it still does not work, follow these steps:

  Options > device > advanced system settings > host Routing Table > press the Blackberry Menu button > register now.

• BlackBerry Smartphones BB Messenger missing after the Downgrade

  Hey guys!

  I was wondering if someone could help me with my problem.

  I have blackberry bold 9000, which was working on v4.6.0.247 and I upgraded to 5.0 Bundle 1004.

  I used it for a few days and didn't like it not and downgraded so go back to the previous Version.

  Apparently the BBM icon is missing.

  How to get back my BB Messenger?

  Help, please!

  Thanks in advance.

  Use your BlackBerry browser to www.blackberry.com/messenger

  To download and install again.

  If she says that the application is already installed and you want to stable once again, say Yes.

• Went blackBerry Smartphones text Message icon

  Device: Blackberry Style 9670 (6.0 bundle 864 v6.0.0.0.286 platform 4.4.0.186)

  Carrier: Telus Mobility

  My 'text' icon disappeared recently in the menu "All".  Apparently, it was replaced by a second 'contacts' icon  Fortunately I got it in the "Favorites" menu as well, so I can still access them.  However, it is annoying to have to return to the Favorites menu just to read a text message.

  I have since put it so text messages go to the Inbox of General messages, but I would have preferred to return the icon.  I tried to pull the battery nothing works.  Any suggestions?

  OK, do a simple reboot on the BlackBerry this way: with smart BlackBerry poweredphone, remove the battery for a minute and then reinsert the battery to restart. A reboot in this manner is prescribed for most defects and errors of operating system, and you will lose any data on the device doing so.

  Now see if this icon corrects itself, since you think it could have "transformed into" bad one.

• For the blackBerry Smartphones email folder icon has disappeared!

  9650 w/bundle 6.0

  My email icon disappeared from my screen.  My verizon email account is listed in the "setup."  I tried turning the power on/off the phone; no change.  I have remove the e-mail account setup and then entered it again and still no luck.  How can I get the email icon to reappear on my phone?  Help!

  The first thing to do is to press your menu button and select Show all or show that one is available. If who does not show your icon, you will need to reload your OS. Not to worry, it's really easy to do. Plug your phone into BlackBerry Desktop Software, click Device > backup and make a backup of your data. Once this is done, click again on the device, and then click on restore. Find the backup file that you just created and load it onto your phone. This will restore your email to your home screen icon. It's a good idea to do regular backups so make a habit to backup your phone at least once a month.

  See you soon.

• BlackBerry Smartphones BB Messenger signing error

  When signing to BB Messenger, this message appears: "enter the username associated with this smartphone.

  I went on the web and had no problem with signature on the account from there, but using the same email address and password won't let me account on my Torch 9800, even after restarting it.

  Any suggestions?

  Hello and welcome to the community!

  For some reason, the BBID associated with the device is not the one you want to use. To change the BBID associated, you must WIPE the device and then attach to your desired BBID. Of course, a WIPE will be completely destructive to your configuration and existing data, so you should first back up... you can find instructions at the link in my sig auto on this post.

  Good luck!

• BlackBerry Smartphones deletion homescreen icons

  Please abybody can tell me if it is possible to delete icons on your home screen. My reasearch it seems as if you can only hide icons and not remove them.  I have the Blackberry Curve 8520, for some reason, one of my BBM contacts is now an icon on my home screen, I don't know how this happened and how can I remove it

  Welcome and happy, I can help you... I have a small request... Can you like my comment that contains the answer and click on the button "Accept as Solution..." Thank you!

• General issue of blackBerry Smartphones: Deletes an icon...?

  Hello

  New to Blackberry.

  So when I want to uninstall a program I go to settings > device > application management and I uninstall it from there

  I also noticed that I could delete the app icons that appear on the screen. This also uninstalls an application?

  Thank you

  Menu > delete the home screen icon or click and hold + del does the same thing.  They are all uninstall the application.

• BlackBerry Smartphones BB Messenger

  What is the reasoning similarly have a BB Messenger if you have texting? What benefits do I have to have? He asks me to send/terminals, how am I supposed to enter his pin code, if I do not know, or simply e-mail address sufficient? I have unlimited data plan, so this program would work for me, but I'm kinda in the process of learning here, only an owner for a few months. I have a curve 8310 with OS 4.5. I don't have a yahoo account, isn't even necessary?  A lot of questions. FYI I checked the status and available Im so so is my friend. I've asked and also invited me. I received an email on my pc and it supposed to go to my phone, but it didn't. I accepted the invitation, he did the same thing, but it always says "pending" it happened for a week. Any suggestions?  THX!

  Steve

  Your PIN is automatically entered.

  BlackBerry Messenger has nothing to do with the 'left of emails from the server. It passes through the blackberry DATA network and is free. (being the advantage)

  His PIN2PIN contact between only blackberry devices (and blackberry connect)

  Go to add a contact - put its PIN code in (options > status > PIN)

• BlackBerry 8330 Curve Blackberry Smartphones - problem Messenger

  I've been using messenger contacts with a friend who has a blackberry, and all of a sudden I can't see his messages.  I know that it sends because I get this info in the main message list, but I don't see it when I go to the section of blackberry messenger.  I did all the troubleshooting and certainly did not block sound.  Help!

  You are welcome... Please mark the thread solved?