BlackBerry Smartphones BB9520 V5.0.0.713 (bundle 1206, platform 4.2.0.323)

Similar Questions

• BlackBerry smartphones where wifi-call as a bundle version 7.1 1149

  WARNING: all terms translated in freestyle from German to English

  Since I've updated my bb bold 9900 bundle of version 7.1 os 1149 I wonder where it is here:

  of docs.blackberry... Change_your_Wi-Fi_calling_preferences_

  or simply: where are these parameters that I can't find as described?

  I'm at orange Switzerland... is because of the provider, that he is not displayed?

  WiFi calling, also known as the "UMA" for some, is turned on or off by the mobile operator. Not all carriers provide this function.

• BlackBerry smartphone Bold 9900 7.1.0 Bundle 1646

  Check the updates for my 9900, he said 7.1.0 1646 bundle is available for the update and my current plan is 921.

  I've updated to 1646 bundle and it bricked my phone, so I'm done down ranking back to 921 Bundle. The end result is now I have to reload all the apps I've had and I've lost other data. Is this 7.1.0 1646 Bundle for real, or just a bad joke. I'm a little upset.

  I continued working at home and I think I found the problem. 1646 bundle comes with the "monitor of Application resources" as part of the installation, then the 921 Bundle does not and I got the "monitor of enforcement resources" app installed on my phone. This seemed to cause a conflict when I did a reboot and froze the device. With that uninstalled App Bundle 1646 upgrade has been successful, far, but I still have to reinstall all my applications.

• BlackBerry Smartphones can apply to 7.0 Bundle 2406 patch on my 9860

  Hi all

  Are there logs created on the pc/laptop when you upgrade DEVICE s/w, through Desktop Manager? If Yes, what is the exact location?

  Much appreciated if you could respond ASAP.

  WR

  Beatrice

  Once you have downloaded an OS on your PC, the way to find it is C:\Program Files\Common Motion\AppLoader\ search and open the file Loader.exe.  In 64 bit of Vista computers, the file is located in C:\Program Files (x 86) \Common Files\Research In Motion\AppLoader.

  Once you find the file and delete the vendor.xml file, open BlackBerry Desktop Software and it will tell you that there is an update available for your phone.

  I hope I understood your question and I hope that my information has helped you.

• BlackBerry Smartphones Can´t configured to email account on BlackBerry Curve 8520

  Hello

  I have a BBerry Curve 8520 and when tried to configure email accounts (I don't have a business account), the only option I have is the company.

  I followed the steps

  http://docs.BlackBerry.com/en/smartphone_users/deliverables/14928/Set_up_an_email_address_611669_11...

  but on item 2) is the only option I have

  I want to use a professional email with BlackBerry Enterprise Server account

  BlackBerry 8520

  V5.0.0.1036 (Bundle 1682) platform 5.2.0.104

  Any suggestions or anyone have seen this before?

  Thanks in advance.

  It could be... Please re-read the last paragraph of my previous post. Carriers can deliver all kinds of different combinations of services to their end users. Some deliver email and social networks only, others provide internet and email only and still others provide other blends of exclusive services BB. Therefore, only your mobile service provider can answer the question regarding this service plan you should and should not have access, because it depends on the specificity of the data that you have purchased from them.

  Good luck!

• Update blackBerry Smartphones 'Personal data' problem then 7.1.0 Bundle 1149

  Hello

  Whenever I go to download the update of the software ' 7.1.0 Bundle 1149' it comes up with an error at the end by saying that I need to remove "21.4 MB of personal data", so I wonder about what exactly is 'personal data', so I can take advantage of the new update of the system...

  I'd appreciate it if someone could return as soon as POSSIBLE, thank you.

  (Credit JSanders)

  There are two methods for recovering for you to try:

  One:

  • Open Blackberry Desktop Software & connect your device with the PC using the USB cable, without inserting the battery.
  • You have three Retry option, update or cancel, and then click Update.
  • Once it is at the stage of the "initialization of pocket" update, then insert the batteries.
  • If this does not work, and you get stuck on the safeguarding of social data feeds, go to the second method below.

  Second:

  • Start your BlackBerry in safe mode.  Article ID: KB17877 how to start a mode BlackBerry smartphone without failurehttp://www.blackberry.com/btsc/KB17877
  • Connect to the BlackBerry Desktop Software and allow handheld to connect. If you are prompted to update, cancel the upgrade for later.
  • IF you can not connect or your desktop software does not recognize your device in Mode safe, please follow the instructions here to force detection: Article ID: KB10144 how to force detect the BlackBerry smartphone using the Application Loader
  • Go to device > delete > SELECT DATA > select this option to remove the Social flow and smart card data bases and follow the rest invites you to complete.
  • Now, you can go back and click to update the device through the Desktop Manager, or restart the BlackBerry in normal mode and continue on the upgrade of the air.

• BlackBerry Smartphones more recent blackberry torch 9810 os and bundle

  What is the version of the most recent os and nice blackberry torch 9810 and the bundle. My career a lot of them, and I don't know which is new or old. Help

  Hello and welcome to the community!

  'New' is a delicate issue... the controls of each carrier that they will release their users. A carrier may be faster than that, so most "recent" is always a question of double-"which is most recent of my carrier?" as well as "which is most recent overall?"

  For your comparison, make sure you understand clearly what is your currently installed operating system:

  • KB23393 How to check the model number and the version of the BlackBerry device software on a BlackBerry smartphone

  The first question (your "most recent" carriers) is quite simple to answer. You navigate through the portal of official download:

  • http://us.BlackBerry.com/support/apps-and-software/desktop-and-device-download-sites.html

  your operator, and then select your model, and then compare the different versions that they currently to sanction. You compare based on 'Applications' values:

  

  The last in this list is the level of 7.0, with the first two BONES is 7.1 level. 7.1 is 'bigger' 7.0, so that you know that the 7.1 selections are more recent than the 7.0 selection. Then, by comparing the two 7.1 packages, see you the final byte and compare those... comparer.391 contre.746 et.746's new "gourmet", so it's a newer than the paquet.391 package.

  This example, I quickly broke Rogers of the portal region... your own carrier may very well have completely different selections, but the comparison method is the same.

  The second question (total 'most recent') is more difficult to answer. The download portal, you can see is first sorted by carrier (as they manage the operating system for their users), then by camera model. So, to find this answer you have to dig each carrier, find out who supports your model, determine the "most recent" version of carriers and then compare all the "latest" versions through carriers to see overall which is 'latest '.

  It can be a very painful process, only necessary if you plan to use a package of OS else than your own carrier... that can be important to based on a variety of possible circumstances. For example, when I was on the 9860 on ATT, they were very slow to migrate from 7.0, 7.1, but the 'solutions' and the features added to the 7.1 have been pretty important to me. So I chose to use a package from another carrier (via the tip for the removal of the SELLER. XML files). You may or may not have a similar need.

  Good luck!

• BlackBerry smartphone os 7.1 bundle 2061

  Hello

  I did an update in my torch 9860 to OS 7.1.2061, the treatment was OK but I have a problem, the french language is not present. could you help me to have the french language.

  Thanks in advance

  concerning

  OLYMPIAN salvation

  Welcome to the Forums of the BlackBerry Support

  When you connect your device and that you are running BlackBerry Desktop Software > select Applications. > in the section of language and support for entry , select the language to be added to the BlackBerry smartphone (a + will appear next to the language to install) > click Apply. You are unable to see the French within this option?

   

  If this isn't the case, then try this Knowledge Base:

  KB13067 : How do I get the language for BlackBerry smartphone packs.

  Let us know if you feel any problems.

   

• Screen problem touchscreen blackBerry Smartphones BlackBerry Storm2 9550

  Hello!

  I am a Sri Lanakan. Last week, I bought a Blackberry Storm2 9550 used, eBay (from a seller of e. u.). All the functions work fine except the touch screen. Can press on the touchscreen. (edges and around the screen) But he get caught suddenly, and also when am pressing an icon, phone highlights another icon. (as axample, when am pressing contacts in the home screen, phone highlights two contacts and sms). As I suppose, at this time there the phone detects it as multi touch and so I can't support what either. When am reset (battery pull) the phone, it solves the issue for a few minutes or hours, subsequently faced the same question.

  I tried to fix it by putting a piece of paper to the battery cavity, but nothing has changed.

  My storm is an unlocked phone (Comes to Verizon, but later unblocked), which is running version 5 software. ...... . 713 fact in Mexico 5.

  I want also to the last update available for my phone and how to update.

  madhava909 wrote:

  You have other ideas on my problem touch screen? This is the main question, I want to solve as soon as possible. Do I need to fix it with a spacialist? Is it a hardware failure or a software? He solved by upgrading my version of software or restore to the factory settings.

  None of these remedies could work. Without practice, it is impossible for me to know anything 100%. The best advice I can give you is to upgrade your operating system to the latest version (. 1015). It could very well be that, as a device, it was damaged by the previous owner and it will never work for you. As I say, it is impossible to tell at this distance-internet.

  madhava909 wrote:

  What is the meaning of the hard reset? It is equal to pull the battery?

  In my opinion, Yes, but there are others in the world who think differently. The best reference is the official:

  • KB02141 How to reset a BlackBerry smartphone

  Most of us who have dealt with this for awhile understand that power should be turned on when you pull the battery.

  madhava909 wrote:

  What is the meaning of the hard reset? It is equal to pull the battery? It will solve my problem?

  Once again, it's impossible to say at this internet distance.

  madhava909 wrote:

  Hereby, I have attached an image. Please answer those as well.

  

  The first (top right) is the GPS indicator... I do not exactly remember what icon the way that... I suggest that get you the the user guide for your BB from here:

  • http://docs.BlackBerry.com/en/

  The other appears only if your carrier has eliminated an update wireless for you. You say that it is the "best way" for you... I would add that this is the MOST DANGEROUS way. You see, via this method update, on the device of data backup is taken, that is rendered after the update (the update effectively wipe everything). This backup is a file use 1... If something is wrong in the upgrade process, all your data is lost forever. The update method that I gave you is the best method that 1) it tells you first take a manual backup and 2) the process itself will also take another backup... and both of these backup files are stored on your PC and can later serve as a source of food since they are not 1-use files.

  madhava909 wrote:
  Pls send me a link if you can, to download the latest update.

  You have already the link... it's in the instructions I have given to perform the update... This is the portal of official download for all carriers. Simply, you browse to the carrier of your choice and download their bundle of BONES for your model number.

  You can also benefit from this:

  • http://us.BlackBerry.com/support/blackberry101/#tab_tab_style

  And also the public KB that I often mention... they are fully searchable by you... you don't need do me research for you:

  • http://www.BlackBerry.com/BTSC/microsites/microsite.do

• BlackBerry Smartphones Starhub vs Mobilicity

  I'm still a beginner so I apologize in advance. I noticed last night that Mobilicity has now released os 6 as well. http://www.IntoMobile.com/2011/01/12/BlackBerry-Curve-3G-9300-OS-6-official/

  My question is this, does a release of the work 'better' than the other depending on where you are? For example, I'm on T-Mobile in the United States. This North American version will be a better choice than the liberation of Starhub?

  Here is what I currently have if this can help:

  BlackBerry 9300 smartphone (3G, Wi - Fi)

  V5.0.0.846 (Bundle 1440, platform 6.3.0.39)

  I know that this subject has been beaten to death, but I was just curious. Thanks in advance

  Hello

  Thank you for opening a thread of your choice on your questions...

  As stated in response to your other post:

  • http://supportforums.BlackBerry.com/T5/BlackBerry-Curve-3G-BlackBerry/which-OS6-package-to-install/m...

  If the version number is the same, the only difference is the "wrappers" that the carrier attaches (special applications only that carrier, these icons of teaser for some additional services, etc.). The OS core is the same if the version number is the same.

  "Best" is often a matter of judgment - if we logically, the latest package would be the "best" because it would have patches that the prerequisites packages had no. But, there is always the chance for a new edition to be introduced. Witness the 9550 releases... until I think that it etait.713 (or something close), there was a problem of "robotic voice" which was eventually cured (among others) to. 1015... but introduced en.1015 was the loss of automatic mode "bedside" for display during the load. With these, it has become a matter of choice regarding "what's worse for me"... a stop for each person to do.

  Anyway, not knowing not OS specific packets you compare, it is impossible to provide something more... just to remind that if the version number of the package is the same thing at the same time, then the only difference is the "wrappers" as the core of the operating system is identical.

  Good luck!

• BlackBerry Smartphones Blackberry not syncing with Gmail

  My Blackberry Bold 9900 stopped sync with Gmail. I only synchronize e-mail, contacts, or calendar. I mainly use Gmail site on my PC to read and delete emails. I have more than 70 unread e-mails on my Blackberry that were already deleted from the Gmail Web site. The option 'balance' has no effect. I can receive new Gmail on Blackberry messages, but if I have to 'Mark as read' or 'Clear' an email actions does not sync with the Gmail Web site. The same is true if I 'Mark as read' or 'Delete' an email on Gmail Web site. The actions are not synchronized with the Blackberry. I have 2 Android devices and a Windows Phone that syncs with Gmail without a problem. I just have the problem on my Blackberry.

  My device information:

  BlackBerry Bold 9900

  7.1 bundle 2435 (v7.1.0.862, platform 5.1.0.662)

  Reconciliation of BlackBerry e-mail settings:

  Delete on: mailbox & Pocket

  Wireless reconcile: checked

  On conflicts: mailbox WINS

  Gmail settings:

  Inbox, and garbage are included in IMAP feeds

  Also, I tried to delete Gmail from Blackberry account. When I did he told me he would remove all Gmail messages from the phone but it moved all the Gmail unread messages in my main mailbox. (I keep Gmail and Exchange separate emails on my Blackberry). It is also impossible to select multiple messages at the same time to remove if they are not in a consecutive order.

  Hello and welcome to the community!

  With a strong carrier network (for example, not only WiFi), I suggest the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message from your BB... Please wait just before moving on to the next step):

  1) register HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network
  • Please wait a 'registration' message reach your Messages application

  2) Remove and return Service books

  • KB05000 Remove the maintenance book for the BlackBerry Internet Service email account in the BlackBerry smartphone
  • If you do not have access CMIME, continue deleting
  • KB02830 Send the directories for the BlackBerry Internet Service
  • Please wait "the Activation' Messages, one per already configured e-mail account, arrive in your Messages. If you have not already configured email accounts, please wait 1 hour.

  3) restart

  • With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes.
  • See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  I hope that will move things again for you! If not, then you should try remove and re-add your configurations for the relevant accounts. Otherwise, you should contact your mobile provider for formal support.

  Good luck!

• Turn off wireless sync blackBerry Smartphones

  BlackBerry Bold 9700, Version 6, Bundle, 1879 (v6.0.0.448, platform 6.6.0.124).

  BlackBerry Desktop Software: 6.1.0.35 Bundle 34 out June 7, 2011.

  Windows 7 (64-bit), Office 2010 (64-bit)

  On the Blackberry Desktop Software, I select the organizing element on the left menu and see the following:

  (selected) <-->Microsoft Outlook calendar

  (selected MemoPad <-->Microsoft Outlook

  (not selected) Address book (wireless sync)

  (selected) <-->Microsoft Outlook tasks

  In practice, my (Outlook and Blackberry) address books are not synchronized at all.

  The help function directs a as follows:

  Turn off wireless sync

  To synchronize your organizer data, you must turn off sync wireless for each data type of Organizer you want to sync using the BlackBerry® Desktop Software.

  1. On your BlackBerry® smartphone, in calendar, Contacts application, tasks of application or Notepad application, press the Menu key > Options.
  2. If necessary, click a calendar or contact list.
  3. Change the wireless synchronization in No. field or uncheck the wireless sync.
  4. Press Menu > Save.

  In step 1, I can choose one of the apps, but don't get anything like wireless sync options.

  At the top of the Blackberry home screen where the status of telephone network, there is an option to enable or disable the Wi - Fi connection, but after having turned off here, it still does not allow me to sync my address book via the connection cable PC/phone.

  Where and how can I turn off wireless sync so I can sync via cable?

  Try this and do the reverse operation:
  http://BTSC.webapps.BlackBerry.com/BTSC/microsites/search.do?cmd=displayKC&docType=kc&externalId=KB0...

• BlackBerry Smartphones BB Curve 9300 white screen

  Hello

  My BB used to plant recently and does not start until I have remove and replace the battery, yesterday I was on a call when it crashed I have replaced the battery, but he would not return to the top!

  I read the previous posts however I could not find a solution, I know that this is not a screen problem because when I blace battery I get "Blackberry" and the loading bar, it loads for 2 ~ 3 seconds then the white screen, seen a lot of posts to check the application loader but I don't have it on my PC.

  My PC cannot connect to the device, I removed the battery and plugged to upgrade, but my BB is on the latest version.

  Help, please...

  OK... Thank you... but...

  ali25783 wrote:

  regarding the links earlier, they did not

  The links themselves did not work? Or you were able to get the articles, but the information contained therein were not useful? I can't say enough...

  ali25783 wrote:

  I have not apploader on my PC if this is helpful to all.

  If you have installed, your PC, the desktop software and/or a bundle of BONES for your BB, then you apploader. Reference:

  • http://supportforums.BlackBerry.com/T5/desktop-software-for-PC/cleanly-quot-starting-over-quot-with-...

  But, to start your diagnostic efforts, I recommend that you try to start safe mode:

  • KB17877 How to start a smartphone BlackBerry in Mode safe

  It will take several attempts to get the combination of keys ESC (press/release/hold) OK, so be patient. When properly in Safe Mode, see what happens.

  If the behavior continues, then well... think what happened just before this behavior started? A new application? An update? A theme? Something else? Think carefully that the slightest change can be causal... and try to undo all that was.

  If there is no Safe Mode, I suggest that you test to see if your battery is causal. Please try this sequence... Note that, throughout the entire 4h15m process, your BB must be directly connected to a charger checked (not PC USB, not a docking station):

  1. With battery, connect your BB to the wall charger
  2. Leave it alone for 2 hours, no matter what the LED or the screen not
  3. Remove the battery
  4. Wait 15 minutes
  5. Insert the battery
  6. Wait another 2 hours, no matter what the LED or the screen not

  This has been known to "revive" some BBs.

  It is also possible that your battery or BB has encountered a problem... to test, this sequence is necessary:

  1. Get a known good and already fully charged battery... use it in your BB and see what happens
  2. Get access to a BB good and the same known... use your battery in there and see what happens

  The results of this will show if your BB or your battery that has the problem. Carefully note please that 'new' and 'know' are not necessarily the same things. Although rare, a 'new' battery could certainly be defective. On the contrary, the easiest (and cheapest, btw) method to perform this test is to find someone with an identical BB which has no problem... trade in batteries and see what happens.

  Otherwise, then you may need to consider more drastic measures - WIPE, OS Reload, BBSAK Wipe/Reload and the process of reloading OS 'skeleton '. To prepare, you should be sure that you have a full backup of your PC... Please see the Backup link in my sig auto on this post for instructions.

  You may also use these tips:

  • KB10144 How to force detect the BlackBerry smartphone using the Application Loader
  • KB27956 How to recover a BlackBerry smartphone from any State
  • http://CrackBerry.com/BlackBerry-101-lecture-12-how-reload-operating-system-nuked-BlackBerry

  Good luck and let us know!

• BlackBerry Smartphones BB9780 will turn off by itself in time

  Hi, my BB9780 turns off automatically at random whenever I take a call, click on an icon... I have to then remove the battery and restart, which takes a very good time. Please send me a solution.

  Details of phone below.

  Carrier - Bharti Airtel

  BlackBerry 9780
  Smartphone (3G, Wi - Fi)
  6.0 bundle 863 (v6.0.0.285, platform 6.5.0.54)
  Band 3G 1,2,5,6
  The kernel v3.8.6.5 encryption
  Brand version: 1.0.99.496Q
  The micro Edition configuration: CLDC-1. 1
  Micro Edition profile: MIDP - 2.1
  Micro Edition JTWI Version: 1.0
  Micro Edition Media Version: 1.1
  Micro Edition PIM Version: 1.0
  Micro Edition file Version: 1.0
  Edition micro Bluetooth Version: 1.1
  Micro Edition location Version: 1.0.1
  Micro Edition Security and Trust Services (APDU) Version: 1.0
  WLAN Version: 4.2.1.40
  www.BlackBerry.com
  Copyright © 1997-2010
  Research In Motion Limited.
  All rights reserved.

  Finally solved the problem. Passed under my mobile network setting 2g & 3g to only 2g as iam not using 3g. Now, everything seems to work fine. Phone stops only when the battery is low.

  Thank you.
  Ganesh

• Sellers of understanding of blackBerry on blackberry Smartphones

  Hey

  My boss gave me his old blackberry. He used proximus (Belgium). I don't think that the phone is locked (how I see this?).

  He also had a problem with in the past, this has been fixed but suddenly no more Dutch language.

  I searched this forum and found a software link (Desktop & Device Software Download Sites for BlackBerry users):

  If you have not purchased your BlackBerry® smartphone directly from Research In Motion (RIM), please select the link to your service provider below to download the BlackBerry® Desktop Software and BlackBerry® Device Software that your service provider has authorized for use with your device.

  If I understand correctly: Let's say if I'm going to buy a new company BASIC SIM card (a provider of services in Belgium), I need to install the software for this service provider.

  Does this mean that if I am abroad (outside), I can't use the phone more?

  I need blackberry device software to reinstall the blackberry, so the Dutch language is back.

  Is there a difference between these software (sorted by country) or what's available that's different languages?

  Hello and welcome to the community!

  You have several misunderstandings... then this post will be a bit long... Sorry about that...

  haramo wrote:

  My boss gave me his old blackberry. He used proximus (Belgium). I don't think that the phone is locked (how I see this?).

  Reference:

  • http://supportforums.BlackBerry.com/T5/General-BlackBerry-functions-and/unlocking-your-BlackBerry-gu...

  haramo wrote:

  If I understand correctly: Let's say if I'm going to buy a new company BASIC SIM card (a provider of services in Belgium), I need to install the software for this service provider.

  # With the appropriate tips (below), you can use any bundle of BONES of any carrier, as long as it's your specific model BB number.

  haramo wrote:

  Does this mean that if I am abroad (outside), I can't use the phone more?

  Completely independent.

  To use your BB when out of your network home, and if you want to keep your home SIM card inserted, you must have stored with your carrier network for roaming, international data plan if that's where you are roaming to.

  To use your BB on a network of different carrier with their SIM card, you must first have unlocked your BB is carrier home (see above for that).

  Other (applies to both), your BB must be compatible with the carrier data network technology and frequency... If the radio inside your BB does not support the network of the carrier, then nothing will work. If it is compatible, then you should be able to receive voice-level services. But for data level BB services, must still ensure that your specific model BB number is supported by this network of carrier for AutoShip of HRT and maintenance to your BB book... If not, then you will not be able to receive data of BB services.

  haramo wrote:

  Is there a difference between these software (sorted by country) or what's available that's different languages?

  It's actually more and less complicated than that. Looking at all the 4 bytes of the version number of the operating system, if the two carriers have the same version, then the package is the same from the functional point of view BB. However, each company tends to "Pack" the package they release with some specific things from carrier, but none of this is really necessary... it's usually just things like icons of teaser for applications that a carrier has agreed to try to push their users. Not important.

  Regarding the language, it is not simply a matter of the carrier you choose. It is rather a question of the OS package you choose, such as governed by this KB:

  • Article ID: KB05305 Location of support for BlackBerry smartphones

  haramo wrote:

  I need blackberry device software to reinstall the blackberry, so the Dutch language is back.

  OK, with all the foregoing of the road now, the easiest way is, on a PC (you can not do this on MAC):

  (1) make sure that you have a current backup and your BB complete... you can find the instructions at the link in my auto-sig below.

  2) uninstall all the BB OS packages from your PC,

  (3) make sure you have the BB Desktop Software already installed

  • http://us.BlackBerry.com/software/desktop.html

  (4) download and install on your computer, the BB OS package you want:

  • http://us.BlackBerry.com/support/downloads/download_sites.jsp
  • If all you want are the levels of BONE, it is first sorted by carrier - the carrier supports, your search will be fast. However, some carriers are much slower than others to release updates. To really get the package up-to-date OS for your BB, you need to dig through and find all businesses that support your specific model BB and then compare the BONE levels they support.
  • Use the location KB link above as your guide to choose a package that contains the language you want.

  5) remove all copies of the SELLER on your PC. XML... There will be at least one and maybe 2, and they will be located in the same way or to (it changes based on your version of Windows) these files:

  • C:\Program Files (x 86) \Common Files\Research In Motion\AppLoader
  • C:\Users\(your Windows username) \AppData\Roaming\Research In Motion\BlackBerry\Loader XML

  6 (a) to change your level of BB OS installed (at level or lower), you can run the Desktop software and connect your BB... the software should offer the operating system package you have installed on your PC.

  6 (b) or, for recharging your BB OS level installed as well to change, work around the Desktop software and use the CHARGER. EXE directly, through step 2 in this process:

  • http://supportforums.BlackBerry.com/T5/BlackBerry-device-software/how-to-reload-your-operating-syste...
  • Note Although written to "recharge" and the storm, it can be used to upgrade, downgrade or recharge any BB device model - depends on the operating system package you download and install on your PC.

  If, during the process of 6a or 6 b, your BB has an error '507', simply unplug the USB of the BB cord and reinsert it. do nothing else... This should allow the installation to continue. When installing, be sure to check deeply to all available applications to choose to settle... don't forget to dig deep into each element of multi-level and don't forget that you have selected everything that relates to your language (s) you want.

  Good luck and let us know!