BlackBerry Smartphones BBDM stuck on the device switch Wizard!

Similar Questions

• BlackBerry smartphones HELP! put the device and software to factory settings

  Hi all

  I need assistance with my camera, I'm currently using now 8900 Curve and my cousin about to buy it, but I want to back to factory settings. I exactly want to remove my "[email protected]" of my camera or any record in the software and the device. Just make it back to factory settings with no information that I put in my topic. How can I do?

  Thank you

  Andra

  Hi and welcome to the Forums!

  A few things you need to do:

  KB05099 Steps to take before selling it, or after buying a used BlackBerry smartphone

  You need to talk to your operator so that not only the account of the BIS are removed, but also that they remove completely the existence of the @bb e-mail account.

  Best!

• BlackBerry Smartphones cannot connect to the device.

  Hello

  I got a 8320 a few days ago, everything is OK until today...

  I tried to connect it to my computer, but the DM (4.7version) remind me ' unable to connect to the device. Please make sure that the device is properly connected and try again.

  Curve 8320

  Platform: 2.7.0.90

  App version: 4.5.0.110 (152)

  DM 4.7.0.32

  Windows XP Professional

  someone at - he a good idea on this message?

  Hello

  You have little free memory left on your device. 15 MB is considered to be low, you have 8 MB

  You have a lot of third-party applications on your time BB, icall, bbalerts etc?

  I don't know your level of experience, so if you know I'm sorry but if please read and let me

  not know if this is the case.

  Most people close the applications by pressing escape or the red button. This does not close the applications.

  Each application has an option CLOSE. For example, if you are in the calendar, press the menu key (spotted) and scroll down to the bottom CLOSE is listed. Go through each application and then press close. Go to the menu press browser and options select cache operations clear all categories and reached escape it will say cleaning memory

  Thank you

  Bifocals

  http://supportforums.BlackBerry.com/Rim/Board/message?board.ID=8300&message.ID=9225#M9225

  If you follow these steps and face up to your memory, your phone will run smoothly. It will be

  also facilitate a good connection with the Office Manager. At the moment the habit

  to do a battery pull just before the USB connection.

  When you have cleaned everything you can, clean again. You really want to stay close to 30 MB

  If it is possible

  Please let us know if you need help with any of the steps.

  Thank you

• BlackBerry Smartphones Getting fatal when the device 4.5 software update

  Hello

  I have a BB 8800 and I wanted to update the device software to the last v4.5 as mentioned on the website of blackberry. So, I downloaded 8800M_PBr4.5.0_rel108_PL2.7.0.78_A4.5.0.81_Rogers.exe and used the last office v4.7 to install it. The process went well until near the end, he has made a fatal error with no specific error code or message and after that my camera did nothing about it. It shows just a screen white with code 507 or 561.

  I could get by installing Desktop Manager v4.3. and by following the instructions here:

  http://CrackBerry.com/BlackBerry-101-lecture-12-how-reload-operating-system-nuked-BlackBerry

  I don't know if the USB power management was the cause, but I could go.

  See you soon.

• BlackBerry Smartphones Emails sent from the device is not displayed in the "sent"box and "BIS" question

  Dear all and Rim:

  New to the BB world, need more help...

  AOL mailbox to connect with 'Tour' with success, the service provided by Verizon.

  Emails sent from the device are not show to AOL "Sent Box" or "IMAP" Outlook Express / outgoing server "POP" record "SMTP."

  Really need copies of "Sent Box", thanks for the help!

  Also try to put in place 'BIS' accout, error message says:

  "Your account is not accessed through a browser HTML...".

  Please use your device to access the Black Berry Internet services"

  I used this link:

  https://bis.na.BlackBerry.com/HTML?brand=VZW

  Thank you,

  Jan

  For the mail issue seems to send me a copy is the only way to go, right?

  This would be a solution.

  And on the BRI, my test was on a PC, it did not work...  Anyway, I was going to connect to the BIS to work on my question above, but seems that it does not help now, then it does not matter if I enter or not.

  Well, it's quite strange... I just used who link me (from a PC) and get my BIS account very well. You can, however, use the interface for device BIS - watch this demo that I you provided above for instructions on this. BIS is simply a service provided by your operator. The PC/Web site method and device interface - these are simply two different interfaces in the same Department, so using one or the other is not serious... they cause the same thing.

  Good luck!

• BlackBerry smartphones software update of the device since 31/08/2009!

  Hi all

  I am living in the Kuwait and my ISP is Zain and the Kuwait.

  before 2-3 weeks, I got my BB Curve 8900 through the Application in my Desktop Manager 5 loader, when I run the update and after starting the application responsible for the search for new and legacy software, I get a list of software of the device (firmware) which are available for download and I can choose between versions , reinstall the current downgrade and improve.

  Since 08/31/2009, when I run the application loader - > software update, I still get no results and he says my software is up to date and im 100% sure that it's not because I went down before, the latest version was 4.6.1.250 and I installed it is 4.6.1.206 as the new version is not Arab.

  So my question is, why I can not get the list of device software, so I can choose the version I want?

  I've tried it on several computers and several internet connections and still he could not get it.

  Your answers are greatly appreciated

  concerning

  Khalid Al-Assousi

  Hello and welcome to the Forums of Support BlackBerry.com.

  Just do the upgrade manually... Download the file from the OS and use the instructions in this link.

  http://www.BlackBerryForums.com/General-8900-series-discussion-Javelin/193197-latest-OS-8900-4-6-1-3...

  Always, make a backup first, using the Desktop Manager.

• BlackBerry smartphones can not access the device memory in Windows Explorer

  When I plugged my blackberry on my XP PC, I used to see the memory of the device and the SD card in Windows Explorer.  Now, only the SD card is in the Explorer.

  In the Desktop Manager, I used to be able to see the two also.  Move files and others.  Now I don't have this option.

  It is a new company blackberry secure (password to unlock).  Don't know if the problem occurred the same time, I received my new phone...

  top of the page: "SOFTWARE".

• BlackBerry smartphones can not disable the device password!

  I was playing with my Storm the weekend and decided to apply a password to the device. Now I can't turn it off and I hate that I am constantly asked for her. When I go to 'Options', then 'password' it has not the ability to disable the password feature. The toggle button at the top of the password page is soft gray with a tiny tiny red lock next to her and I can't click on the button. The only thing I can do is to change the password. Any suggestions? !!

  I solved my problem. I did a reset of the handset and that got rid of the option activate the password. However, when I did a backup of subsequent restoration of the handset, I was careful to choose only what I wanted really saved (address book, calendar, etc.). If oyu make a full backup that you will get the active password once you restore again.

• Map of blackBerry Smartphones transfer Media to the device memory

  I have a few rings I bought and you want to transfer. I update the Mem Card a 8 GB of the 120 MB and you must place these ringtones on the device memory and then put in a larger map and then transfer to the Mem card. Can someone give me some step by step directions if possible. Thank you as always. Eldon

  The media icon > Explore > go to your desired ringtone and don't open it, just highlight it > Menu > move.

  From there you access the memory of your device and drop it into the similar ringtone folder.

  You can also copy off your ringtones on your PC by allowing the storage of mass on your media card Options > Media Card.

  Then plug your BB to the USB port and you should be an option for a removable folder in my computer on your PC.

• BlackBerry smartphones software update to the device to 4.5

  I have a new curve 8330 and I've updated the desktop v4.5 software.  I could not update the software of the device to 4.5 however.  The instructions tell you run Desktop Manager and click Update, but there is no option for it on the desktop.  Here, any help would be appreciated because I want to use dataviz documents to go, but it takes v4.5.

  Code 4.5 for CDMA devices are not yet available to the general public.

  I don't even think THAT RIM has just introduced them to their CDMA carriers for certification yet.

• BlackBerry Smartphones cannot connect to the device during synchronization

  Hi, first of all I'm new here so if I ask a question who responded... Sorry... could not find when I tried. ;-)

  I have a Bold 9000 with Desktop manager 4.7 and Vista SP1 on my desk.

  When I try and sync Outlook it gives me the following message... "unable to connect to the device. Please make sure that the device is connected. I can display media files etc in the Office Manager, but fail to synchronize? any ideas?

  Thank you

  Connect the unit to a main usb on the back of the computer and try again, let me know.

• BlackBerry Smartphones Mac user of the device software update

  How do I update my device software if I don't Winzozz?  Is this the end of my BB?  Am I obligated by an iPoophone?

  First of all, iPoophone... I love it!

  I'm the take that you are on a Mac, right?  There are two options for installing software of BlackBerry device while on a Mac, the easiest being to use Bootcamp or a similar Virtual Machine that allows you to run Windows on your Mac.  Of course, this requires a copy of Windows, so...

  It also seems that RIM is developing a BlackBerry Desktop Manager for Mac.  A catch-all current installation files are made for Windows, it will be not as easy as you might think.  Sounds this good, this is the first step towards the development of records for Mac OS installer that can be run off BlackBerry Desktop Manager for Mac.  Now, is the last part of this speculation on my behalf, so don't hold me to it then I have absolutely no idea when it might come out, but it gives hope!  Keep an eye on official news on this as soon as it is available.

  Next option is to use the Wireless Upgrade option if your provider supports.  For example, I know that Verizon will allow upgrades wireless directly on your phone, no need for a computer at all.  Ask your carrrier for more information.

  As an alternative, you can also go to your BlackBerry dealer and ask them to update your phone for you.  Most of the dealers will be repeated, especially if they are not too busy.

  And another well - ask a friend with a PC please, pretty please allow you to use their computer for the upgrade.

  In any case, although that there no incredibly easy solution, I hope that the foregoing shows that it is not a hopeless case and options are available.

  EDIT: Beaten to the punch of sdgardne!

• BlackBerry Smartphones Dteck stuck in the bootloader

  DTECK 50 Bootloader menu with 4 options

  1. barcode

  2. continue startup

  3. restart under fast startup

  4. turn unit off

  I tried all the options and held the power button for 10 sec and 32sec

  but nothing happens

  Phone when powerd on poster name of Blackberry and the journal

  with powerd by android and the same screen

  Help, please

  Heya @KANAME

  In this situation, since the reset did not help the next step may be reloading the OS using the steps given here

  You can also give us a call if the issue has not been resolved > 1-855-556-2522 (Canada\USA) or 0800-141-3330 (UK)

• BlackBerry Smartphones retrieve SMS to the device

  Hello

  Screen on my old 9000 "BOLD" broken and I can not enter the menu of the phone. I need to transfer text messages from the phone to my computer, so I can see them. Is it possible to do? I could make pictures, contacts etc. but not text messages. Thanks for any help.

  Hi Mejdzer

  You can try any free software available that if ABC Amber is not supported in your PC, the most important is the backup, as you did. So, use different software available and see which allows your PC. Try another such as the analysis of the IPD or MagicBerry and see the result.

  And no I don't think that any update is required for your device.

  Prince

  Click 'Like' If you want to thank someone.

  If problem resolves mark message (s) as a 'Solution', so that others can use.

• BlackBerry smartphones can not see the device on my computer memory

  Hello

  I have Blackberry 9000 with a 16 GB SD card.

  I am able to sync my calendar with my laptop running Vista successfully.

  Parameters of memory are:

  Media card support: on

  Encryption mode: no

  Mass storage Mode support: on

  Enable Auto... When connected: Yes (I tried both guest)

  The card has been formatted with the BB.

  I have not been able to 'see' my BB or the card memory in Windows.  I tried 3 computers (an XP and Vista 2) does not.  In one of them, I even tried remapping all the drives except C: SC E:, F:, etc..

  Any help would be appreciated.

  I had the same problem.  Support BB said on the phone was defective and he was replaced by ATT.  Replacement phone had the same problem.  But I found an unofficial patch for the problem; EM.  BB technical support said they do not support this difficulty, although they acknowledged that the problem set is actually a real problem that occurs.

  If your "BOLD" is under warranty have BB tech says that it is defective and get a new one.  Otherwise try your luck with the unofficial fix - it worked perfectly on both phones ATT sent me (but I'm still back together and insisting that ATT send me a phone that works - I should not have to rely on a 3rd party program to repair a defective phone.)

  Do a google search for this exact phrase: "some people have problems with the mass memory" and go to the forum of pinstack site that google finds. Yes, it's "are have" in the expression you are looking for.  It was not a typo.

  You will have to join pinstack (it's free) to download the patch.  If it works for you do not forget to thank the OP there.  He did a great service to anyone struggling with this problem.