BlackBerry Smartphones Mac user of the device software update

Similar Questions

• BlackBerry Smartphones Getting fatal when the device 4.5 software update

  Hello

  I have a BB 8800 and I wanted to update the device software to the last v4.5 as mentioned on the website of blackberry. So, I downloaded 8800M_PBr4.5.0_rel108_PL2.7.0.78_A4.5.0.81_Rogers.exe and used the last office v4.7 to install it. The process went well until near the end, he has made a fatal error with no specific error code or message and after that my camera did nothing about it. It shows just a screen white with code 507 or 561.

  I could get by installing Desktop Manager v4.3. and by following the instructions here:

  http://CrackBerry.com/BlackBerry-101-lecture-12-how-reload-operating-system-nuked-BlackBerry

  I don't know if the USB power management was the cause, but I could go.

  See you soon.

• Smartphones from blackBerry Desktop Manager application "insert BB device software updater disc."

  When (v 5.0) DM open up a message "insert BB device software updater disc" for a file named "ApploaderWebSL-Upgrade [1] .msi '. I can not find it... help needed...

  The version of the link was old to my service pack, I download a newer here http://download.microsoft.com/download/e/9/d/e9d80355-7ab4-45b8-80e8-983a48d5e1bd/msicuu2.exe and it WORKS PERFECTLY. All together, thanks a lot for your help. If you need something from the Brazil, please write me!

  Marcelo

• BlackBerry smartphones HELP! put the device and software to factory settings

  Hi all

  I need assistance with my camera, I'm currently using now 8900 Curve and my cousin about to buy it, but I want to back to factory settings. I exactly want to remove my "[email protected]" of my camera or any record in the software and the device. Just make it back to factory settings with no information that I put in my topic. How can I do?

  Thank you

  Andra

  Hi and welcome to the Forums!

  A few things you need to do:

  KB05099 Steps to take before selling it, or after buying a used BlackBerry smartphone

  You need to talk to your operator so that not only the account of the BIS are removed, but also that they remove completely the existence of the @bb e-mail account.

  Best!

• BlackBerry Smartphones after switch of the device to the same model, BB missing Apps (like cards and password keeper)

  I had problems for a long time with my keyboard on my BB Bold 9900, so finally I was given a used to toggle Bold 9900. I have used the functionality of the switch device of BlackBerry Desktop (v7.1) software and was off and running on my 'new' "BOLD". Finally, I noticed that the cards and password keeper are missing on my new phone. I did a lot of digging through our corporate HelpDesk, phone call from mobile provider support, and if Google search (incl. various BlackBerry support forums). Nowhere is that I found a solution that worked.

  A number of sources did the download card www.blackberry.com/ but that results in a message of "Opinion sorry, your device does not meet the system requirements that are needed to support BlackBerry Maps."

  When I look in the Applications tab of BB Desktop Software, BlackBerry Maps is not listed (is not password keeper).

  Two of my phones are running OS 7.1 Bundle 2840. Carrier SaskTel (part of the network of Bell Mobility).

  Any ideas?

  From what you describe, something is not right when you installed/updated / switched devices. Thus, a clean reload of the OS would be the right thing to do. The easiest way is, on a PC (you can not do on MAC):

  (1) make sure that you have a current backup and your BB complete... you can find the instructions at the link in my auto-sig below.

  2) uninstall all the BB OS packages from your PC,

  (3) make sure you have the BB Desktop Software already installed

  • http://us.BlackBerry.com/software/desktop.html

  (4) download and install on your computer, the BB OS package you want:

  • http://us.BlackBerry.com/support/downloads/download_sites.jsp
  • If all you want are the levels of BONE, it is first sorted by carrier - the carrier supports, your search will be fast. However, some carriers are much slower than others to release updates. To really get the package up-to-date OS for your BB, you need to dig through and find all businesses that support your specific model BB and then compare the BONE levels they support.

  5) remove all copies of the SELLER on your PC. XML... There will be at least one and maybe 2, and they will be located in the same way or to (it changes based on your version of Windows) these files:

  • C:\Program Files (x 86) \Common Files\Research In Motion\AppLoader
  • C:\Users\(your Windows username) \AppData\Roaming\Research In Motion\BlackBerry\Loader XML

  6 (a) to change your level of BB OS installed (at level or lower), you can run the Desktop software and connect your BB... the software should offer the operating system package you have installed on your PC.

  6 (b) or, for recharging your BB OS level installed as well to change, work around the Desktop software and use the CHARGER. EXE directly, through step 2 in this process:

  • http://supportforums.BlackBerry.com/T5/BlackBerry-device-software/how-to-reload-your-operating-syste...
  • Note Although written to "recharge" and the storm, it can be used to upgrade, downgrade or recharge any BB device model - depends on the operating system package you download and install on your PC.

  If, during the process of 6a or 6 b, your BB has an error '507', simply unplug the USB of the BB cord and reinsert it. do nothing else... This should allow the installation to continue.

  If you are on a MAC, you are limited to only your sanctioned carriers OS packages... but can still use any level they currently have to sanction. See this procedure:

  • KB19915 How to perform a clean reload of the smartphone BlackBerry using BlackBerry Desktop Software application software

  Good luck and let us know!

• BlackBerry smartphones can not access the device memory in Windows Explorer

  When I plugged my blackberry on my XP PC, I used to see the memory of the device and the SD card in Windows Explorer.  Now, only the SD card is in the Explorer.

  In the Desktop Manager, I used to be able to see the two also.  Move files and others.  Now I don't have this option.

  It is a new company blackberry secure (password to unlock).  Don't know if the problem occurred the same time, I received my new phone...

  top of the page: "SOFTWARE".

• BlackBerry Smartphones cannot connect to the device.

  Hello

  I got a 8320 a few days ago, everything is OK until today...

  I tried to connect it to my computer, but the DM (4.7version) remind me ' unable to connect to the device. Please make sure that the device is properly connected and try again.

  Curve 8320

  Platform: 2.7.0.90

  App version: 4.5.0.110 (152)

  DM 4.7.0.32

  Windows XP Professional

  someone at - he a good idea on this message?

  Hello

  You have little free memory left on your device. 15 MB is considered to be low, you have 8 MB

  You have a lot of third-party applications on your time BB, icall, bbalerts etc?

  I don't know your level of experience, so if you know I'm sorry but if please read and let me

  not know if this is the case.

  Most people close the applications by pressing escape or the red button. This does not close the applications.

  Each application has an option CLOSE. For example, if you are in the calendar, press the menu key (spotted) and scroll down to the bottom CLOSE is listed. Go through each application and then press close. Go to the menu press browser and options select cache operations clear all categories and reached escape it will say cleaning memory

  Thank you

  Bifocals

  http://supportforums.BlackBerry.com/Rim/Board/message?board.ID=8300&message.ID=9225#M9225

  If you follow these steps and face up to your memory, your phone will run smoothly. It will be

  also facilitate a good connection with the Office Manager. At the moment the habit

  to do a battery pull just before the USB connection.

  When you have cleaned everything you can, clean again. You really want to stay close to 30 MB

  If it is possible

  Please let us know if you need help with any of the steps.

  Thank you

• BlackBerry Smartphones Emails sent from the device is not displayed in the "sent"box and "BIS" question

  Dear all and Rim:

  New to the BB world, need more help...

  AOL mailbox to connect with 'Tour' with success, the service provided by Verizon.

  Emails sent from the device are not show to AOL "Sent Box" or "IMAP" Outlook Express / outgoing server "POP" record "SMTP."

  Really need copies of "Sent Box", thanks for the help!

  Also try to put in place 'BIS' accout, error message says:

  "Your account is not accessed through a browser HTML...".

  Please use your device to access the Black Berry Internet services"

  I used this link:

  https://bis.na.BlackBerry.com/HTML?brand=VZW

  Thank you,

  Jan

  For the mail issue seems to send me a copy is the only way to go, right?

  This would be a solution.

  And on the BRI, my test was on a PC, it did not work...  Anyway, I was going to connect to the BIS to work on my question above, but seems that it does not help now, then it does not matter if I enter or not.

  Well, it's quite strange... I just used who link me (from a PC) and get my BIS account very well. You can, however, use the interface for device BIS - watch this demo that I you provided above for instructions on this. BIS is simply a service provided by your operator. The PC/Web site method and device interface - these are simply two different interfaces in the same Department, so using one or the other is not serious... they cause the same thing.

  Good luck!

• BlackBerry smartphones can not disable the device password!

  I was playing with my Storm the weekend and decided to apply a password to the device. Now I can't turn it off and I hate that I am constantly asked for her. When I go to 'Options', then 'password' it has not the ability to disable the password feature. The toggle button at the top of the password page is soft gray with a tiny tiny red lock next to her and I can't click on the button. The only thing I can do is to change the password. Any suggestions? !!

  I solved my problem. I did a reset of the handset and that got rid of the option activate the password. However, when I did a backup of subsequent restoration of the handset, I was careful to choose only what I wanted really saved (address book, calendar, etc.). If oyu make a full backup that you will get the active password once you restore again.

• Map of blackBerry Smartphones transfer Media to the device memory

  I have a few rings I bought and you want to transfer. I update the Mem Card a 8 GB of the 120 MB and you must place these ringtones on the device memory and then put in a larger map and then transfer to the Mem card. Can someone give me some step by step directions if possible. Thank you as always. Eldon

  The media icon > Explore > go to your desired ringtone and don't open it, just highlight it > Menu > move.

  From there you access the memory of your device and drop it into the similar ringtone folder.

  You can also copy off your ringtones on your PC by allowing the storage of mass on your media card Options > Media Card.

  Then plug your BB to the USB port and you should be an option for a removable folder in my computer on your PC.

• BlackBerry Smartphones cannot connect to the device during synchronization

  Hi, first of all I'm new here so if I ask a question who responded... Sorry... could not find when I tried. ;-)

  I have a Bold 9000 with Desktop manager 4.7 and Vista SP1 on my desk.

  When I try and sync Outlook it gives me the following message... "unable to connect to the device. Please make sure that the device is connected. I can display media files etc in the Office Manager, but fail to synchronize? any ideas?

  Thank you

  Connect the unit to a main usb on the back of the computer and try again, let me know.

• BlackBerry Smartphones BBDM stuck on the device switch Wizard!

  Hello!!!

  I'm doing a passage to my curve 8330 BB to BB Tour 9630. I use the DM and seems stuck on 'Connect to device ROM. I click on the Cancel button, but the DM do nothing. I just want if takes too long or is a problem? I got about an hour.

  Thank you!!!

  An hour is located on the side the highest... you could give it another half hour and remove the cable of the device.

  Remove the battery from the unit and see if it restarts.

  If it is not the case, you will need to use JL_Cmder to wipe the device and then load the operating system on the device. Follow the instructions here:

  http://www.BlackBerryFAQ.com/index.php/How_do_I_wipe_the_BlackBerry_using_Jl_Cmder%3F

• BlackBerry Smartphones retrieve SMS to the device

  Hello

  Screen on my old 9000 "BOLD" broken and I can not enter the menu of the phone. I need to transfer text messages from the phone to my computer, so I can see them. Is it possible to do? I could make pictures, contacts etc. but not text messages. Thanks for any help.

  Hi Mejdzer

  You can try any free software available that if ABC Amber is not supported in your PC, the most important is the backup, as you did. So, use different software available and see which allows your PC. Try another such as the analysis of the IPD or MagicBerry and see the result.

  And no I don't think that any update is required for your device.

  Prince

  Click 'Like' If you want to thank someone.

  If problem resolves mark message (s) as a 'Solution', so that others can use.

• BlackBerry smartphones I have loaded the Desktop Software 4.5 on my computer - not able to load on the BB 8310

  Hello:

  I went on the Blackberry site and loaded the carrier ATT page software, Desktop software, it's on my computer, but when I plug my BB I can still see the white screen with JVM 513 error and the Director of office gives me again - no request is available.  How can I get the software to reload on my BB 8310.

  Please help, I don't want another phone, I like this one.

  Thank you

  Ladylaresa67

  Can be accessed through this site

  http://NA.BlackBerry.com/eng/support/downloads/download_sites.jsp

• BlackBerry smartphones can not install the Desktop software

  When I try to install Desktop Manager, the following error message will appear:

  

  Downloaded twice again, the same thing happens again. Tried this http://btsc.webapps.blackberry.com/btsc/search.do?cmd=displayKC&docType=kc&externalId=KB28396#resolu...  and installed all the root of the Web site of verisign certificates, still does not. Any help?

  Finally found a solution. The cause is, "VeriSign Class 3 Code signing CA" certificate is missing and is not in the link provided by RIM in "Knowledge Base" or the site Web of VeriSign (!)  but thanks to google I found this.

  Open your Notepad (or notepad ++)

  * Paste the following code:

  -----BEGIN CERTIFICATE-----
  MIIEwzCCBCygAwIBAgIQTWKQ5YxU8PHrFzQaExDmpDANBgkqhkiG9w0BAQUFADBf
  MQswCQYDVQQGEwJVUzEXMBUGA1UEChMOVmVyaVNpZ24sIEluYy4xNzA1BgNVBAsT
  LkNsYXNzIDMgUHVibGljIFByaW1hcnkgQ2VydGlmaWNhdGlvbiBBdXRob3JpdHkw
  HhcNMTAwOTMwMDAwMDAwWhcNMTQwMTAxMjM1OTU5WjCBtDELMAkGA1UEBhMCVVMx
  FzAVBgNVBAoTDlZlcmlTaWduLCBJbmMuMR8wHQYDVQQLExZWZXJpU2lnbiBUcnVz
  dCBOZXR3b3JrMTswOQYDVQQLEzJUZXJtcyBvZiB1c2UgYXQgaHR0cHM6Ly93d3cu
  dmVyaXNpZ24uY29tL3JwYSAoYykxMDEuMCwGA1UEAxMlVmVyaVNpZ24gQ2xhc3Mg
  MyBDb2RlIFNpZ25pbmcgMjAxMCBDQTCCASIwDQYJKoZIhvcNAQEBBQADggEPADCC
  AQoCggEBAPUjS16l14q7MunUV/fv5Mcmfq0ZmP6onX2U9jZrENd1gTB/BGh/yyt1
  Hs0dCIzfaZSnN6Oce4DgmeHuN01fzjsU7obU0PUnNbwlCzinjGOdF6MIpauw+81q
  YoJM1SHaG9nx44Q7iipPhVuQAU/Jp3YQfycDfL6ufn3B3fkFvBtInGnnwKQ8PEEA
  Pt+W5cXklHHWVQHHACZKQDy1oSapDKdtgI6QJXvPvz8c6y+W+uWHd8a1VrJ6O1Qw
  UxvfYjT/HtH0WpMoheVMF05+W/2kk5l/383vpHXv7xX2R+f4GXLYLjQaprSnTH69
  u08MPVfxMNamNo7WgHbXGS6lzX40LYkCAwEAAaOCAaQwggGgMBIGA1UdEwEB/wQI
  MAYBAf8CAQAwcAYDVR0gBGkwZzBlBgtghkgBhvhFAQcXAzBWMCgGCCsGAQUFBwIB
  FhxodHRwczovL3d3dy52ZXJpc2lnbi5jb20vY3BzMCoGCCsGAQUFBwICMB4aHGh0
  dHBzOi8vd3d3LnZlcmlzaWduLmNvbS9ycGEwDgYDVR0PAQH/BAQDAgEGMG0GCCsG
  AQUFBwEMBGEwX6FdoFswWTBXMFUWCWltYWdlL2dpZjAhMB8wBwYFKw4DAhoEFI/l
  0xqGrI2Oa8PPgGrUSBgsexkuMCUWI2h0dHA6Ly9sb2dvLnZlcmlzaWduLmNvbS92
  c2xvZ28uZ2lmMB0GA1UdJQQWMBQGCCsGAQUFBwMCBggrBgEFBQcDAzAoBgNVHREE
  ITAfpB0wGzEZMBcGA1UEAxMQVmVyaVNpZ25NUEtJLTItODAdBgNVHQ4EFgQUz5mp
  6nsm9EvJjo/X8AUm7+PSp50wMQYDVR0fBCowKDAmoCSgIoYgaHR0cDovL2NybC52
  ZXJpc2lnbi5jb20vcGNhMy5jcmwwDQYJKoZIhvcNAQEFBQADgYEArt0hHV+PgHrS
  Ugnq227SXYvowhtpBL5RpQEOWfo30XSj7tztiXQrYtWmv0+tNhdU8BPgo0XSTCbL
  4m2iH9AeegcPtrN7b1Booukxs7eZfYBwoKfeCx6k//NNgRvdIMkcxK/P8Y/62dqV
  8OzcXL/ojFo+erCj61lDdBHgmxpq828=
  -----END CERTIFICATE-----
  

  * Save it with the name ' Code signing alternative intermediary 2010.cer.

  * Open Internet Explorer

  * Go to tools > Internet Options > content > certificates, click the 'intermediary' tab, press "Import" and select the certificate that you saved.

  After you import that, the installer should work now.

  Source: Microsoft Forums (check first)