BlackBerry Smartphones BBM 7 does not

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• BlackBerry Smartphones BBM & browser does not

  My BBM and navigation has stopped working.

  The phone is no longer turns on BOARD in the capitals. I have a package throiugh my network provider that is operational, but the phone will not change. I took it to my network providers store that tells all about the card sim works fine and think it must be a problem with the phone, he tried everything he could, but nothing could be done.

  Please someone help me because I am now at a loss with the use of my bbm.

  On connection management screen, click on the State of Services.
  What is the status of the BlackBerry Internet Service?

• Voice blackBerry Smartphones BBM Chat does not

  My voice chat has suddenly stopped working. I used it some time ago, but today the icon keeps saying 'impossible to establish your connection of voice chat' my wifi works fine on everything but his only affects voice chat. And I already tried the "command prompt" method on my laptop. Help?

  Hello, thanks for posting.

  Have you tried reinstalling your BBM? Maybe this solves the problem. Have you tried a reboot of your machine?

  Ben

• BBM blackBerry Smartphones and Internet does not

  I've had my blackberry for almost 2 years now and my bbm and suddenly started Internet doesn't work don't not 2 nights ago, ive tried resteting my phone and it still does not, when I try to send a message or someone trying to send me one, it just all just with a cross and I can't connect to the internet. What should I do?

  Hello _vics

  If you got the recording message please try these two steps to see if this helps:

  1 send your Service book

  • KB02830 Send the directories for the BlackBerry Internet Service

  2 - do a restart of battery like that pull while the device is powered on remove your battery wait for a min. then reinsert back.

  Try it and tell us.

  Prince

  ________________________________________________________________________

  Click 'Like' If you want to thank someone.

  If problem resolves mark message (s) as a 'Solution', so that others can use.

• BlackBerry Smartphones BBM works do not to send messages

  Hello! last night I was Messaging on BBM and for some reason my posts stopped to deliver. I don't get the checkmark next to what I typed but no D or r it takes 2 hours to 6 for one of my messages arrive! This happens with all my BBM contacts I thought strange because I can receive their messages at once. I have whatsapp and I can text away normally and all my other apps work normally.

  Version BBM: 6.0.1.32

  OS: 5.0.0.979

  Bold 9700

  Thanks for your help!

  Hello

  Try a battery pull - while the unit is turned on, remove the battery for 15-30 seconds, then reinsert and wait for the device to reboot.

  If this does not help, go to Options > Advanced Options > host routing, Table and then press the BB menu and select Register now. Once your device has re-recorded on the BlackBerry network, go to your e-mail settings application, login if necessary, and then press the BB Menu key and select Service books. Return your service books.

  That should do it, but if not, let know us.

• BlackBerry Smartphones BBM works do not on our Bold 9700

  I have two 9700 "bold" that will let me have BBM on both phones. It is said

  Your Blackberry ID blablabla is already associated with BBM on another device. You want your BBM information on your current device.

  Note: you can use your Blackberry ID with BBM on a device at a time.

  Then there two buttons device change or cancel

  Can someone help me?

  Thank you

  Hello and welcome to the community!

  I think the message is clear - a BBID by device. You must choose which device will keep the existing BBID and create a new BBID for the other device. If you select Cancel, it should allow you to move forward with the creation of a new BBID for this device. If it does not, you may need to WIPE the device in order to start over completely.

  Good luck!

• BlackBerry Smartphones BBM works do not: /.

  Hello

  I recently bought a sim free, the brande new bb curve and I use my sim card contract with vodafone which was formerly on a HTC sense, texts and calls work, but bbm and navigation are not, my bbm pending (awaiting authorization) when I add my friends and people do not receive requests, HELP!

  Unlike your old model HTC, BlackBerry smartphones require a BlackBerry data Plan or Plan BIS. You will need to call your operator and ask for the service to be added before BBM could be used.

• BlackBerry Smartphones red LED does not

  My bright red LED message does not at all. How doi switch on? Please be specific to the topic where the icon or other path lie, thank you... (you wish that I did not leave the ATT store to talk to me in this unit!)

  The LED may blink for several reasons... the a main notification messages.

  To change a profile of notification on a BlackBerry smartphone using BlackBerry® Device Software 6.0, follow these steps:

  1. On the BlackBerry smartphone home screen, click profiles.
  2. In the notification profile list, click on change sounds and alerts.
  3. Click on sounds for the selected profile.
  4. Click on the application to change. Example: Messages Messages, calendar or level 1.
  5. Make the changes.
  6. Open the Menu and click Save.

  In step 4 above, click your messages and a corresponding email account, you will see the function of Visual alerts, the value IT for the red LED flashes when you receive a message.

• BlackBerry Smartphones bbm works is not on my blackberry 9300.

  Hi I'm shirl.

  I just bought my first blackberry and I can, t get the bbm to work on it. When I send my pin code to friends that he does not get sent and when they send me all I get is pending, he has been like that since I got it. I never bought new but it hardley used.   It had windows live messenger on so I removed thinking it was not compatible with the two and made loads of restarts also. I'm on the 3 network I need to register the phone to their network to operate have friends asking this question and they say that their work striaigt far. Also of the probs with signature with my facebook account, it keeps telling me to contact the server Grrrrr, but I'll leave this question for another time thanks a lot if you can shed some light on what I'm doing wrong here. xxx

  You must communicate with three and activate the Blackberry bolt on.

• BlackBerry Smartphones my "BOLD" does not work from... Help, please

  Hello, I have a Blackberry 9000 "BOLD" device. last day, when I changed my SIM card & put the battery on the starting point, is not starting at all.

  When I put the battery, the red light is on during approximately 10 seconds (without flashing, right now) then after a few seconds the white screen comes with the loading circle... and then set turns off and the red lights again.

  Its like light - red > white screen > light > white screen >...

  I tried many times, but it does not solve. I removed the battery for hours more, also same result. I connect it to the pc with USB, but it does not and PC also does not find the device. BlackBerry Desktop Manager failed to connect with him. How to fix it... Please help me... I have a lot of data in it. In any case, I have to start for once...

  The red light still flashes? Do you see anything on the screen?

  Try to reload the software on the BlackBerry using the article below.

  KB10144 - how to force detect the BlackBerry smartphone using the Application Loader

  Thank you

• BlackBerry Smartphones windows 7 does not recognize the device

  I was connected my 8330 for a desktop XP for a long time.  The sw of the device is v4.5.0.175.  I recently got a new Lenovo T410 laptop, running Windows 7.  I downloaded the software (version 5.0.1) DM and checked my camera SW is updated, but the laptop is still not recognize that the device is connected (via USB).  I tried all ports USB on the laptop and also followed all the steps detailed in KB13146, with no luck.  I find nothing in any of the forums that refer to Windows 7.  Can anyone help solve this problem?

  Hi and welcome to the Forums!

  Here is the list of troubleshooting atricles... I hope that something will be useful:

  http://supportforums.BlackBerry.com/T5/BlackBerry-Desktop-software/tips-for-getting-BlackBerry-deskt...
  KB02640 Troubleshooting USB connections
  KB15486 Top 10 smartphone BlackBerry and BlackBerry Desktop Manager troubleshooting tips
  KB11439 BlackBerry Desktop Software does not detect the BlackBerry smartphone when it is connected
  KB00019 PIN code not displayed in BlackBerry Desktop Redirector
  KB10938 "Current USB charge is insufficient," appears on the BlackBerry smartphone
  KB01451 How to enable Sync advanced logging if a wired synchronization fails
  KB19717 The BlackBerry smartphone is not detected as a USB mass storage device when connected to a computer

  In addition, make sure you use only the root USB ports... without hubs (sometimes the front-end ports are hubs... use a rear USB port). And don't forget to try to disable the USB power management in the configuration of your system (Device Manager).

  My apologies in advance if this is redundant - there is no way to be sure that if you have already seen and tried these. I can attest that DTM does not indeed a BB under Win7... mine is exactly so.

  I hope that something it is useful!

  See you soon!

• Encryption of blackBerry Smartphones memory devices does not turn off

  I want to use blackberry protect but since I got my phone there a small lock next to the checkbox to disable encryption so I can't turn it off. I upraged to os7.1, but the problem remains. Can someone help me?

  Hello and welcome to the community!

  I'm not sure about the correlation between the encryption and the BB Protect... you jumped from one to another at whiplash speed in your post... do not understand.

  But, nevertheless, if encryption is active and locked, then the most likely answer is that your device has a COMPUTER Board policy that requires encryption is active. You can check the existence of a COMPUTER policy via this method:

  • KB30076 How to check for an it on a BlackBerry smartphone policy

  If you're on BES through your company or otherwise, you have to stop now and talk to your BES admins, because they are in control of it on your device policy.

  If you are not on BES, then somehow you got a device that once stood on BES, and who gave you sanitized it not properly before give you the device. You can now clean, but it will be totally destructive. Therefore, please begin by reviewing the Backup link in my sig auto on this post and make sure you have a full and complete backup.

  Once you have a backup, you can do this to clean your BB of the it policy:

  • KB31291 How to reset a BlackBerry smartphone to factory using BlackBerry Desktop Software Settings

  Subsequently, when you restore, DO NOT make a full restore... rather just do a selective restore of the databases you need (e.g., contacts, calendar, messages, etc.) and more precisely to avoid any database that have nothing to with COMPUTER policy, business, etc.. If you restore those, they will dutifully restore COMPUTER policy and you will be right back where you started.

  Good luck!

• Bug in blackBerry Smartphones: 9790: Wikitude does not and can not be upgraded

  Bug: 9790: Wikitude does not and can not be upgraded

  Priority: Low (assuming that no one will use Wikitude now anyway)

  Severity: low

  Note: I understand that this is not an application of RIM, but it is an application preinstalled in BlackBerry Bold 9790, so please take care of this. I tried to document the issue as much as possible.

  I can not re - test, simply because I don't know how to install the old version. So, these are the steps that I went to join bugs:

  (1) have a 9790 Bold with the BlackBerry OS 7.0 as it was officially sold

  (2) Upgrade Bundle 2466 (7.0.0.609 Platform 9.16.0.77)

  (3) fully upgrade all official software from RIM AppWorld (Protect, Facebook, etc)

  (4) to set the phone to use location services

  (5) launching Wikitude

  YOU CAN SEE:

  Wikitude starts and appears the window ' Version is no longer supported. " Please update"and the OK" "button.

  6) click on the OK"" button.

  COMMENT: Wikitude closes and opens the browser with the URL:

  http://blackberrydl.Mobilizy.mobi/Wikitude.jad

  Two buttons appear: 'Download' and 'Cancel' and box "application Set permissions."

  (7) check them "Set application permissions" box (same end-test result is observed with this box unchecked)

  8) click on the Download"" button.

  You can observe: window: "Wikitude: Wikitude GmbH contains a module called Wikitude.» A module with this name already exists in the application "Wikitude". If you continue "Wikitude" will be replaced by Wikitude:Wikitude GmbH. proceed? »

  Buttons 'Yes' and 'No' appears.

  9) click on the Yes"" button.

  Observe: Download process begins, download file with a size of 4366 KB

  You can observe: after the success of downloading a new window appears with the message 'Error' and 'Ok' and 'Détails' buttons

  10) click on the button "Details".

  You can watch: new window with the message "Invalid COD" appears and buttons "OK" and "copy".

  11) click on the OK"" button.

  You can observe: the window is closed and "Wikitude" application is not installed.

  Thank you! Problem solved. Here's what I did:

  (1) Wikitude uninstalled

  (2) installed from AppWorld Wikitude

  Result: Wikitude runs successfully

  (clear the cache of the browser and try to download browser do not work)

• BlackBerry Smartphones BBM works do not HELP

  I can't send messages, the Red clock appears, I tried to restart. I uninstalled and installed again. It still does not work. I don't see either of recent updates.

  BlackBerry knows service outages in many parts of Europe.  RIM technicians are working on the problem of resolution as soon as POSSIBLE.

  Hang on!

• BlackBerry smartphones get Images does not

  Hello, all. Until a few days ago everything worked properly. Now when I want to download the images in an email, nothing happens. It does not even show the download icon. And the possibility to get the Images went unless I have move to the text gross and back or leave the email and open again, but there is still nothing if I try to get pictures once again. Thanks for any help!

  Perform a simple reboot on the BlackBerry this way: with smart BlackBerry poweredphone, remove the battery for a minute and then reinsert the battery to restart. A reboot in this manner is prescribed for most defects and errors of operating system, and you will lose any data on the device doing so.