BlackBerry Smartphones BBM implemented after security wipe

Similar Questions

• BlackBerry Smartphones BBM disappeared after the 7.0.1 update

  I've updated BBM from version 7 to 7.0.1. After the reboot, I found that my BBM was gone. I checked my world in Blackberry World, to see that it is installed, but it was gone. So I had all my BBM Messages messages. Make a restore from a previous backup has not resolved the problem, 7.0.1 remained. I had to reinstall version 6 to BBM. Version 6 installation means that I've lost the BB voice that came with v7. Nobody knows where and how can I get the previous version 7.0.1. IE version 7?

  Hello Ramiji

  You can try it again once, it might be useful. all making the first first delete BlackBerry Messenger of your device, for this on your home screen to go to Options > Device Application Management > locate and remove BlackBerry Messenger from there.

  KB10040  : How to display or remove installed application on a blackberry smartphone 

  After deleting to do a battery pull reboot as this device on remove the battery wait a min. then reinsert back. After the reboot of your Explorer BlackBerry browser to www.blackberry.com/bbm to download the most recent available for your device.

  If even after the installation, you are unable to locate the BBM on your Homscreen try this Knowledge Base, which could help:

  KB23968 BlackBerry Messenger icon disappears from the home screen of the BlackBerry smartphone

• BlackBerry Smartphones BBM MIA after upgrade

  I updated my phone today and now BBM is missing in action. When I go to App World it is installed, but I have no access. Can anyone help?

  • On your 9810, go to options > device > application management.
  • Remove the BBM, in this case.
  • Perform a simple reboot on the BlackBerry this way: with smart BlackBerry poweredphone, remove the battery for a minute and then reinsert the battery to restart.
  • Now, using the BlackBerry browser, go to www.blackberry.com/bbm and download and reinstall.

• BlackBerry Z10 Z10 stuck after security wipe

  Hello

  I had to wipe my Z10 new security problems with getting BBM installation. Now it starts with the screen that tells you to connect to a pc via USB. (Photo of the phone, USB and computer)

  I installed Backberry link even if he do recognize the phone and the boot image does not disappear. I tried 3 different computers and the start screen will not go away! Windows tries to install the drivers and then fails with a RED cross.

  I would erase it again if I could get into a menu. Right now, I have a very expensive phone I can't use! Another way to factory reset other than through the menu maybe?

  Help, please...

  Thank you

  Here is a step by step KB33480solution.

• BlackBerry smartphones can not perform security Wipe

  This is what happened to me:

  I created a BBID to my passport some time ago. I went to buy an app recently and since it was if long that I had to remember my password, I forgot. I went to the settings page to reset it. The popup says I had to answer a security answer to be able to reset my password. I didn't know the answer to the question, so I saw the opportunity to reset the account. I clicked on that and proceeded to do so. I've disabled the original BBID and created a new using the same e-mail address but different screen name.

  This is where I'm having a problem. My phone always wonder the original password for the original account. I try to put in the password, I have created for the new account (same address as the original account) and the device does not accept it and also does not count it against the County 10 to retries. Everyone on the forums said to try to do a Wipe Secuirty but when I try, the device is still asking the original password.

  So I cannot perform a wipe of security on my phone because it always asks the initial password, I can't go into BBID and change any info because he asks the initial password, I can't even open the App World because it requires the original password.

  I don't know why this is happening. Please help me solve this problem. Thank you.

  I found the solution!

  I connected my passport for Blackberry link and clicked on "back up and restore" in the left navigation tab. Then I clicked on Factory Reset. He asked me to unplug the unit and when I did the wipe of security has started to happen.

• Lost blackBerry smartphones BBM groups after BBM updated!

  Help, please

  I've updated the BBM to V.5.0.3.22 of the BB App World & after restarting the device, I found that all my BBM groups are missing!

  The strange thing, I always receive notifications (small group @ home screen icons) when someone post in the group as if I still a member, but still don't see no groups in the list groups BBM... Although other members can see me already in these groups!

  For some of them, I was the creator/admin, so no one can remove or add me in the Group again... & other groups when an administrator tries to add me again for the group, I received the invitation normally but when I try to accept it, it gives me a message that I am already a Member!

  In the meantime your kind comments... How can I restore my BBM groups again? or how can I reinstall the old version BBM? (maybe this will help you restore groups!)

  Thank you

  Sokkary

  Sokkary, Hello and welcome to the Forums.

  How long it has been since you last updated the BBM? Sometimes it can take 2 to 4 hours for a full synchronization of the chat groups, especially so in the more active groups. So, in this case, just give it some time.

  If this continues as a problem, first make a reboot simple: with smart BlackBerry poweredphone, remove the battery for a minute and then reinsert the battery to restart. A reboot in this way is prescirbed for most the gltiches and operating system errors, and you will lose any data on the device doing so. Now, gives groups the synchronization time. It is not immediate.

  And finally, if still nothing after a good day, for groups in which you were not the one creator/admin as a member to withdraw from the group, wait a few minutes and you add.

  For the groups that you are the sole administrator, you're stuck. You will find all the need to abandon the Group and restart and NEVER leave you one admin in a group.

  But the key is patience...

• BlackBerry Smartphones BBM disappeared after update - worm 7.0.0.126

  BBM model Bold 9900

  Free space 98 MB

  software version 7.1.0 bundle2108 (updated)

  in my BBM watch ver7.0.0.126 world installed (removed and reinstalled without success)

  Any ideas?

  Version 6 has been working perfectly without any problems.

  Can I come on down to ver 6?

  Hello
  Yes, you will need to go down to 6 ver as ver 7 has been a huge problem for some people.
  You can do so by visiting the rroyy.com/ota from your BlackBerry browser.
  Hope this helps

• Icon blackBerry Smartphones BBM missing after the update. need help ASAP please

  Hi I'm using a bb bold 9780 and my bbm is 5.0.1.45 and when I tried to update, it hangs whenever he finishes the installation. And when I got tired of a battery pull, my bbm icon is missing. No idea how to solve this problem? Could really use some help here cos its pretty impt. Thanks in advance

  Hi aaron1212,

  If running above doesn't solve the problem then try this link for installing BBM:http://mobileapps.blackberry.com/devicesoftware/entry.do?code=bbm6

• BlackBerry Z30 sim not detected after security wipe

  Hello

  My unlocked Z30 BB does not detect the sim card after security wipe. I did hard and soft reset, but the problem still persists. Today I took it to the service center and the guy told me that the sim connector pin is defective. How could he say that without inspection? To my surprise, he also informed that I need to replace the motherboard. Can someone please give an overview on:

  ++ If these questions have been seen on Z30 (I've seen for Z10) where security wipe cause the SIM to go unnoticed?

  ++ If security wipe and connector are correlated?

  ++ The worst case if the sim card connector is broken, fill out the motherboard needs to be replaced? (I know its 80% of the cost)

  ++ Is there anyway I can defend higher up in the service center

  Troubleshooting:

  > same sim works in any other mobile phone

  > no sim card works in Z30

  > The used micro sim card is the standard sim and not cut manually.

  > Reset multiple hard / soft / volume up and down reset button did the test (equivalent to removing the battery).

  I am based in India, in Bangalore, and the unit is under warranty (only 4 months). Name of the service center is Redington India, Cunningham road, bangalore.

  Any pointer is appreciated. Thanks for your help!

  Kind regards

  Imran

  A wipe destroy a physical component such as a SIM Slot

  It's just a coincedence

  Location SIM can be bought online, but you need to know how to solder.

  I see some listed on ebay for $4 USD

• Security of blackBerry Smartphones BBM

  I recently bought a smart phone BlackBerry - curve 9360. I have in what concerns the protection of data on my camera and the account connected to it. First of all, I wanted to if a blackberry smartphone is hackable and how it is to viruses and threats.
  Second, I want to know the security of the BlackBerry Messenger. I am a very sociable guy and regularly share pins with a lot of people I properly don't know sometimes even online with strangers as its seems much safer to share the pins that the telephone numbers. So my concern was that if no damage could come to my device or stored data top of this sharing of pine, in the form of my device be hacked using my BBPin or my data being exposed to someone or something.

  BlackBerry is not hackable.

  BlackBerry are not viruses.

  You cannot expose any personal data to share your PIN, unless you tell as something buddy pine.

• BlackBerry smartphone App World after Wipe playbook

  I hope there is an easy answer to my problem...

  I have not been able to make a backup on my PB for awhile if I want to do a Security wipe to try to solve this problem.

  I have to buy the apps I bought? As "Ze"?

  thnx

  No, as long as you set it up again with the same BlackBerry ID allowing you to buy in the first place, you can simply reinstall them using App World without having to purchase them again.

• BlackBerry smartphone password reset after the end of support

  I have no more phone support.

  My old password does not work.

  I can't get my ID blackberry for work.

  I want to just this device to open.

  This means that you have your employers device, they have you removed from their network and forced a new password to you. You can call to ask what is the password.

  BUT, probably, their intention to reset the password is for you to do a wipe of the device security so that none of the persistent employer email, data, etc., remain on this device.

  After clearing security, you end up with essentially a new, fresh, device with no previous, ready to install as a personal device data.

  Read this article from RIM's Knowledge Base to reset your device to factory settings.
  KB18998 How to reset a factory default BlackBerry smartphone

  See the article in the Knowledge Base RIM here for more information about how to remove an it strategy. See method 3 in the link:

  KB14202 How to remove a policy from IT to a BlackBerry smartphone

• BlackBerry Smartphones BBM resources missing files

  After a recent upgrade of my BBM icon label changed to net.rim.bb and when I click to send a BBM I get tell screen: Eception missing Exception of resource files.  How can I fix this?  I am running OS 6.0 Bundle 2647.

  Thanks for any help.

  Hello and welcome to the community!

  I recommend that you remove, then reinstall BBM:

  • KB10040 How to view or delete applications on the BlackBerry smartphone

  To reinstall, please see this KB:

  • KB17625 How to install or transfer has already purchased apps from BlackBerry App World for BlackBerry smartphone

  Otherwise, you would probably look much more drastic measures - WIPE, OS Reload, BBSAK Wipe/Reload, etc..

  See you soon!

• BB Dev Alpha - another problem after security wipe

  Initially, the unit has lost ability to connect on the computers (it's not recognized on any computer to which it was connected).

  So I decided to do a security wipe. After the wipe whenever the phone tried to load the operating system, the progress has reached 100% and stopped. I downloaded the autoloader driver DevAlpha A / B 10.1.0.1485 and tried to reinstall the operating system with its help, but he refused to install with error messages "OS is not material", "this file does not match the device. Then, I downloaded an older version of dev alpha drivers (DevAlpha 10.0.10.263 autoloader), but he got the same errors.

  After updating these attempts of the device reached the start progress 100%, then restarts, once and once more. Software link cannot start the firmware recovery process. It is also interesting that the device hardware ID is not listed here.

  I have read a number of topics dealing with similar issues of DevAlpha on the support forums, but some of the solutions are outdated and others do not work for my device. Can someone give advice? Thank you

  P.S. here is the log of 10.1.0.1485 driver:

  C:\Downloads\Programs>Autoload-DevAlphaA_B-10.1.0.1485
  RIM Wireless Device Command-Line Auto-Programmer Version 3.10.0.29 (Win32) [Apr
   1 2013 19:59:10]
  Copyright 2012 Research In Motion Limited
  
  Connecting to Bootrom:
  Resetting Device: Connected
  
  [       Uploading RAM Image 0x80238984 ] [############## 100 ##############]
  
  QCFMv1/v2 Hybrid File
      containing: Radio
  
      Signature Trailer:
         EC521_512 Signer: 0x48584E51 (QNXH-OS-1)
         EC521_256 Signer: 0x4C584E51 (QNXL-OS-1)
  [                  Writing  0x006E0000 ] [############## 100 ##############]
  
  QCFMv1/v2 Hybrid File
      containing: IFS, OS, User File System
  
      IFS/OS Version:        10.1.0.1485 DEV
          Hardware ID:       0x06001A06 RIM BlackBerry Device
          Metrics Version:   3.18
          Build Date:        Apr 13 2013
          Build Time:        10:23:20
          Build User:        ec_agent
          STP Protocol Ver:  0.0.4 (release OS)
  
      Signature Trailer:
         EC521_512 Signer: 0x48584E51 (QNXH-OS-1)
         EC521_256 Signer: 0x4C584E51 (QNXL-OS-1)
  --> OS does not match hardware. (C: 0X06001A06 H: 0X8500240A O: 0X051D0001 )
  
  Error: Failed to load images.
  
  Error: This file does not match this device!
  

  And here is the log from 10.0.10.263:

  C:\Downloads\Programs>Autoload-DevAlpha-10.0.10.263.exe
  RIM Wireless Device Command-Line Auto-Programmer Version 3.10.0.15 (Win32) [Dec
  20 2012 22:31:59]
  Copyright 2012 Research In Motion Limited
  
  Connecting to Bootrom:
  Resetting Device: Connected
  
  [       Uploading RAM Image 0x8022E584 ] [############## 100 ##############]
  
  QCFMv1/v2 Hybrid File
      containing: IFS, OS, User File System
  
      IFS/OS Version:        10.0.10.263 DEV
          Hardware ID:       0x06001A06 RIM BlackBerry Device
          Metrics Version:   3.18
          Build Date:        Jan 27 2013
          Build Time:        11:33:05
          Build User:        ec_agent
          STP Protocol Ver:  0.0.4 (release OS)
  
      Header Version:        2.0
         Num Chunk Headers:  6
         Headers Length:     65120
  
      Chunk Header:
         Type:          0x06
      Chunk Header:
         Type:          0x08
      Chunk Header:
         Type:          0x06
      Chunk Header:
         Type:          0x05
      Chunk Header:
         Type:          0x09
      Chunk Header:
         Type:          0x89
      Signature Trailer:
         EC521_512 Signer: 0x48584E51 (QNXH-OS-1)
         EC521_256 Signer: 0x4C584E51 (QNXL-OS-1)
  --> OS does not match hardware. (C: 0X06001A06 H: 0X8500240A O: 0X051D0001 )
  
  Error: Failed to load images.
  
  Error: This file does not match this device!
  

  This means that you run z10 full os on your alpha dev b. To correctly flash has another version to it, make sure you download Z10 STL100-1 automatic loader, no Dev Alpha B one.

• BlackBerry Smartphones BBM

  I've updated the BBM and now I'm stuck with Server error message. Help, please. I use a BB Bold 9790, OS 7

  Hello jaqpaw

  Welcome to the Forums of the BlackBerry Support

  You are able to use BBM before this update without any problem?

  If you are then try reinstalling BBM who may help, do that on your homescreen go to Options > device > application management > delete BlackBerry Messenger in the list.

  KB10040  : How to display or remove installed application on a blackberry smartphone   

  After deletion to perform a battery pull reboot by removing the battery while your unit is powered and then wait a min.  and reinsert back.

  Your device can take a long restart, then use your BlackBerry browser and navigate to www.blackberry.com/bbmdownload and the most recent available for your device. After reinstalling see if that helps