Toshiba Canvio Basics 1 TB hard work do not

Hi all

I bought a 1 TB Canvio Officeworks HDD Basics about 6 months ago, and it has been wayward more or less his entire life.

The USB connection is not and has never worked properly and was recently completely died on me, which means I can access is more data on the device.

I intend to pay, but I'd like my data on it.
Contact Toshiba?

I tried to email them, but I can't work that the serial and model numbers are on this subject.
Also, I do not have the box, the drive came in or the original receipt would be this question if I am trying to return it?

I am sure that it is still in warranty and whatnot.

Any help would be great,

Louis

> USB connection is not and has never worked properly and was recently completely died on me, which means I can access is more data on the device.

I googled for the 1 TB Canvio Basics HDD and it seems that this external HARD disk supports USB 3.0
The USB 3.0 standard generally provide 900mA power. The USB 2.0 standard provides power of 500mA.
If you have problems using USB 3.0 as part of a USB 2.0 device, I recommend you connect the HARD drive to 2 ports USB 2.0 USB with USB Y cable.

But if the HARD drive does not work in different USB ports (also connected to two USB ports) and then the HARD drive may be defective.

If the warranty is valid, the device can be fixed / replaced in warranty conditions. Of course you need a proof of purchase (receipt or something like that)

But to my knowledge such guaranteed conditions don t include the process of data recovery.
So in the event of disk failure HARD, the data is lost. :(

If you wish, you can check date get offers:
http://www.Toshiba.EU/services/data-recovery/

But as far as I know if you have not purchased this service before the disk fails, the rescue date procedure can be a very costly affair.

Tags: Toshiba

Similar Questions

  • Toshiba canvio 1 TB portable hard drive does not work with windows 8

    The drinking Toshiba Canvio 1 TB hard drive is compatible with Windows 8?

    Hi Michael,

    Welcome to Microsoft Community and we are happy to help you on this question.

    According to the description of the query, the Toshiba Canvio 1 TB portable hard drive does not work on the computer.

    I ask you to answer some question in the context of this question:

    Do you have an error message when you try to access the hard disk on the computer? If Yes, what is the exact error message you get?

    I would like to inform you that the Toshiba Canvio portable hard drive is compatible with Windows 8.

    You can check the link to verify this compatibility with Windows Compatibility Center:

    http://www.microsoft.com/en-us/windows/compatibility/win8/CompatCenter/ProductViewerWithDefaultFilters?TempOsid=win8&Locale=en-us&TextSearch=Toshiba%2Bcanvio%2Bportable%2Bhard%2Bdrive%2B&Type=Both&CurrentPage=0&TotalPages=1&ShowCriteria=0&SortCriteria=Relevance&Compatibility=Unknown&LastRequested=14

    Please answer us with the required information on this issue in order to help you.

    Let us know if you have other Windows related issues.

  • Does Toshiba Canvio Basics 2.5"HARD drive is supported and the mode" Eve "?"

    Hello

    I have to buy this drive Canvio Basics - 2.5 500 GB to connect it to a satellite digital decoder humax HD-5400 s 5600 s Tivùsat or digital terrestrial receiver.

    Have the Toshiba HDTB305EK3AA 500 GB HDD standby idle mode?

    Thank you.

    Yes. This hd goes into mode after 3 minutes.
    I'm very happy, because this hd is connected to my humax and goes on standby after 3 minutes.

  • Ext. HDD Toshiba Canvio Basics. This disk is used inside?

    Hello!

    Ext. HDD Toshiba Canvio Basics. What hard drives used inside?

    I guess that's a common 2.5 "SATA HDD.

  • My toshiba canvio basics3.0 1.0 TB will not back up my toshiba computer

    I have Toshiba Z830 CORE i7 with windows 7 & I'm trying to go back to Toshiba Canvio Basics 3.0 1.0 to external hard drive, but the custom of the computer recognize the external device. He appears in the devices, but is not recognized when you try to make the back upward. Is there anyone who can advise me how to solve the my problem please?

    Hi Sabine,.

    This issue may be caused if drive letter is not assigned to the external hardware. Click on Start/Control Panel / Management/disk management administration tools/computer see if there is a disc shown. If it is not listed here, the chances are that it is not a drive letter assigned. If this is the case, do a right-click on the specified drive and choose to select "change drive letters and paths" one drive letter in those proposed and click ok. If that was the problem, it should now display in 'computer '.

    This can also occur if the drivers are not installed properly. Try the following steps.

    (a) go to the Device Manager

    (b) find the external hard drive.

    (c) the right mouse click - Uninstall

    (e) restart the computer and plug the USB external hard drive and let it find and install the driver

    (f) try to backup, it should work.

    Let us know the status of the issue. If you need help, please after return. We will be happy to help you.

  • Toshiba Canvio basic 500 GB its suddenly stopped working

    Toshiba CANVIO 500 GB V63700-A BASIC
    I (full) support for 2012 and used, it can time.

    Now, it has suddenly stopped appear on my PC, sometimes showing message saying "device not recognized".
    About 2 months ago I bought a new PC with windows 8 (previously 7).

    All others under a new external storage devices works fine
    I also have 593400-a 500 GB 08/11 that work very well.
    also DTP110 1 TB 07/13 and DTP110 1 to 07/14, plus 3 more other make also works very well.

    Thanks for your help and advice

    Each HARD disk belongs to "wear".
    What does that mean? Well, sooner or later each HARD drive is going to die... and in most cases, these questions appear suddenly and are surprising.

    This HARD drive is a device of simple plug ' n play... This means that you have to connect it to the USB port and it should work...
    If this is not the case, the unit may malfunction and usually it is not repairable.

  • Toshiba Canvio Basics HARD drive does not appear in my computer

    Hello

    I have a HDTB110AK3BA - Toshiba 1 TB Canvio Plus Portable Hard Drive for storage 3.0 Basics and the computer will allow it to connect, but it does not appear in my computer / pc is in Device Manager thought but not my pc

    Please help and Windows 7 or windows 8.1 PC do the same thing.

    Hello

    I found the description of the product of this external HARD disk:

    Product features:
    • USB 3.0 - powered portable add-on storage.
    • Voltage of bus capable USB, no need for AC adapter.
    • Easy to use with no software to install.
    • Adapts to large digital files with spacious storage capacity.
    • Protect your drive (internal shock sensor and ramp loading technology).

    Specifications
    • Capacity: 1.0 TB
    • Interface: USB 3.0
    • Transfer rate: up to 5 Gb/s
    • Speed: 5 400 rpm
    • Average access time: 12ms
    • Cache buffer: 8 MB

    It is a HARD USB 3.0 drive. No doubt the HARD drive is not recognized correctly in windows exploerer due to the low power.
    The USB 2.0 port common feeds only 500mA. The USB 3.0 device must be able to 900mA.
    Therefore, it would be advisable to connect this 2 ports USB 2.0 HARD drive with a USB Y cable

  • TOSHIBA PX1267E - 32 1 external HARD drive does not: seeing flashes blue/red

    Dear reader,

    I have a drive external HARD of PX1267E - 1 32. It worked fine for a year or two. Now, it started to malfunction.
    The light which should show current data traffic, now blinks red/blue (by changing half a second). When I connect it to the PC, it is a sound of connection, and a sound to unplug a few seconds later (it continues to repeat this once in a while).

    Anyone know what is happening, or what I need to do? More importantly, I need to know if it is worth fixing and if its even fixable.

    Thanks in advance!
    Freek

    Same here with my drive toshiba 320 GB external hard... S/N: 1103060475 / PX1223E - 1 32

    It just happened last week. All of a sudden you hard drive went from blue to red.
    And the computer no longer recognizes.
    So it worked out perfectly. No problem at all.

    Looks like it is a problem in Dutch? And that's happened with Freek and me at the same time?

    How can recover us information that is still on this subject.
    Because the case where the hard drive is there... just can not be opened.
    So we can't pull the hard drive from the case.
    Someone at - it also have a useful answer in this one?

    After you install a new device driver, it is also always recognizable not on my pc.
    Toshiba Harddisk can be seen in my computer, but played cannot enter or read data about...
    It works, but no data is recoverable more because of a problem in the i/o device so he says...

    Who can help us both... because it looks like I have and Freek have the same problem, and both live in the Netherlands. ;-) Perhaps both a bad Live Essentials Windows Update done?

    Unfortunately, the warranty is just late (1 year) because it was only guaranteed for 2 years
    So, it's no choice more :(

    Please advice us ;-)

    -How we recover the data on it. Brand, it works again?
    -How to open the hard disk to retrieve the disk and put it in another case...

  • Toshiba Satellite Pro L350 paved digital works do not

    Have a Toshiba Satellite Pro L350 the numloc stop working. Have a bios updated, try setting numloc in the keyboard of the screen, replaced keyboard. Still does not

    Any ideas?

    Hello

    Check their documentation online with the help of Toshiba, and ask in the forums about known issues.

    Toshiba - Forums
    http://laptopforums.Toshiba.com/

    Toshiba - Contacts
    http://www.CSD.Toshiba.com/cgi-bin/TAIS/support/JSP/navShell.jsp?CF=su_contact

    Toshiba - drivers - access your model
    http://www.CSD.Toshiba.com/cgi-bin/TAIS/support/JSP/home.jsp?NAV=download

    Toshiba - Support
    http://www.CSD.Toshiba.com/cgi-bin/TAIS/support/JSP/home.jsp

    You can also check with a real computer (one that makes its own internal service and not a leek and)
    Displays a Best Buy or other stores).

    I hope this helps and happy holidays!

    Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle=""><- mark="" twain="" said="" it="">

  • External hard drive Canvio Basics 2.0 TB/To - device connection issues.

    Hello

    I recently bought an external hard drive and I can't connect my computer's hard drive. (Toshiba Canvio basics 3.0 - 2, 0 to/To - Usb 3.0 and 2.0)

    There is a pop up message saying that the device has been installed, but when I go to 'my computer' hard drive does not appear.

    Does anyone have suggestions on how this can be corrected? Any help would be greatly appreciated.

    Thank you

    Claire

    I thought that I should add a little more information...

    I tried to access the device on a computer, 2 notebooks, 2 TV and an Xbox, so it seems that the hard drive is the common problem.
    In addition, the drive appears in device under disk drivers Manager and he said that the hard drive had no problem but I can not access the hard disk.

    Thanks again

    Claire

  • Toshiba Canvio fail to mount after a month

    Hi guys,.

    I have Toshiba Canvio 3T (HDWC130EK3J1) and it worked fine for a month. Now, it will fail to mount.

    I read on some forums that it could be a power issue. I have USB 2.0 and perhaps need a "cable Toshiba y." I do not understand if I was using just a week just why I would need a cable in 'Y' now HARD drive.

    I have not any other computer with USB 3.0 to check if it's the power-hungry drive is the "real problem".

    I have iMac
    Mac OS X 10.9.5

    Any help or ideas?

    Thank you!

    I forgot to add...

    Toshiba CANVIO does not appear in the disk utility... at all. Not on the desktop, or utility disk. Many worked yesterday, displayed on the desktop with the other two drives ext...

    I've tried different USB ports too. I can hear the disc running when it is plugged into my Mac. The light is too much but does not appear.

    I read the Toshiba site we on this product and I have TONS of bad reviews... many people call a reminder. Very disappointed to read of a supposed good Toshiba brand.

  • Toshiba Canvio USB external drive does not work well

    I hope this is the right forum for this question
    Please help me with my external hard drive, Toshiba Canvio usb e05a032bau2xk.

    It worked fine, but not now.
    My OS is win xp, sp3, home ed.

    The Toshiba drive is more steady and is almost impossible to work with now. I checked with Device Manager that says the drive is working correctly.

    I've uninstalled and reinstalled the driver, cleaned and Defrag the disk (when I was able to access) but it works still very badly now!

    What else can I do to find out what is the problem with this Toshiba drive and return it works reliably?

    Thank you
    Jim

    Post edited by: jimrich

    Somehow I'm the drive working again, I went in 'tools' and all reset setting 'default '. Now the drive works, but I transferred some data on the hard disk, just in case. Wish me luck on this...
    Jim

    > Somewhere, I'm the player works again, I went in 'tools' and all reset setting 'default '. Now the drive works, but I transferred some data on the hard disk, just in case. Wish me luck on this...

    Thanks for the comments, I hope that the reader should work correctly now

  • A toshiba canvio 1 TB external portable hard drive can be formatted in FAT32?

    I have a bought a toshiba canvio 1 TB external portable hard drive so you can use it to watch all my TV shows and movies and of course store them all. I plugged in my DVD player and it cannot read the device. It is formatted in NTFS and I know that this format does not work on my DVD player on a USB key, I got so I tried to format my hard drive in FAT32 so I can use it for what I wanted.

    I tried to create a small partition, but I find I don't get the option to select FAT32, EXFAT only (I don't know what it is) and NTFS.

    Can someone please?

    Hello

    (1) what happens when you try to format it in FAT32?
    (2) you receive error message when trying to get in shape?
     
    See the below link that can help you in the matter of fixing.
    Convert a hard disk or partition to FAT32 format
    Hope this information helps.
  • Toshiba Canvio single 2 TB external hard drives

    I purchased 2 Toshiba Canvio Simple 2 TB external hard drives (there is a 2 weeks and last week one - same products). I found a disk hard fact "beep" sound sometimes (not always) when it is connected to the computer, but the other a dose not make any sound. Could you please tell me if it is defective and needs to be replaced? Thank you very much for your help.

    Fact is that during the process of reading and writing the HARD disk head movement could create some noise but it's hard to say if more loud noise seems to indicate a HARD drive problem...

    I think that if you know not all this noise, get in touch with the dealer and ask for help...

  • Toshiba Stor.E Canvio HARD drive does not appear

    Hello

    I got a Toshiba Stor.E Canvio for about 2 years without problems

    By using the external drive recently and the USB cable is removed accidentally. After attempting to connect the USB on my Mac again once the external HARD drive does not appear in the Finder.

    Passing through the disk utility, the hard drive is visible, but I am unable to check or repair the disk.

    The message I get is

    "Peut-t disk utility repair this disk. "Save as many files as possible, reformat the drive and restore your backed up files.

    The HARD drive itself is turned on, the light is on... but I'm stuck now

    Any help would be appreciated

    Gary

    I m not iOS expert and, therefore, I cannot recommend to any advanced troubleshooting but recommend you check out this thread:
    http://Apple.StackExchange.com/questions/130304

Maybe you are looking for

  • Impossible to update to gingerbread

    I am so frustrated with this update. I was part of the test group and could not get my phone to update there. I posted the problem several times and no one helped him. Now, it is officially released, and yet, I can't update my phone. Behold once more

  • need drivers for 2 unknown devices under windows 8.1

    Hello I have the HP dv5-1017nr laptop and have recently upgraded to 8.1 windows x 64 OS. In Device Manager, 2 unknown devices are detected with ACPI\HPQ0004\2 & DABA3FF & 1 & ACPI\ENE0100\4 & 34E33D79 & 0. Windows could not find the drivers for them,

  • In my attempt to get information from IP addresses only Flash on the screen for a second

    When I type in ipconfig on my guest information only flashes on my screen for a second. He's just there.

  • Win 7 startup problem

    Hello Let me describe my problem, I hope that someone can help you. I formatted my Dell latitude E6420 last week an install windows 7 on it. After that I install the drivers from the dell page: www.dell.com/.../advanced Last thing, I instaled: System

  • How can I fix Windows 7 "blue screen"?

    Hello, recently my computer has got these horrible accidents that have stopped my computing experience quite suddenly. So far, I did a lot of things to try to solve these problems, including: Reinstalling the video drivers. Update of the OS Run the w