BlackBerry Smartphones BBM resources missing files

Similar Questions

• BlackBerry Smartphones BBM icon missing

  I got a Blckberry Curve 9360 for Christmas and I couldn't have BBM until he changed. I had to wait until January 24, so on that day, I deleted the icon, as I did before, but now it says installed on Blackberry app world and I have no idea how restore it, I tried the Desktop Manager but I do not know how I would do with that. Can anyone help?

  Hi BethMaisie

  As suggested in your BlackBerry browser to www.blackberry.com/bbm Explorer to download BlackBerry Messenger on your device.

  Try and let us know.

• BlackBerry Smartphones BBM

  I've updated the BBM and now I'm stuck with Server error message. Help, please. I use a BB Bold 9790, OS 7

  Hello jaqpaw

  Welcome to the Forums of the BlackBerry Support

  You are able to use BBM before this update without any problem?

  If you are then try reinstalling BBM who may help, do that on your homescreen go to Options > device > application management > delete BlackBerry Messenger in the list.

  KB10040  : How to display or remove installed application on a blackberry smartphone   

  After deletion to perform a battery pull reboot by removing the battery while your unit is powered and then wait a min.  and reinsert back.

  Your device can take a long restart, then use your BlackBerry browser and navigate to www.blackberry.com/bbmdownload and the most recent available for your device. After reinstalling see if that helps

• BlackBerry Smartphones BBM on new unit

  Just got a new "BOLD" from my employer. The tech rep set up with all my old files, but I can't find the app BBM App World says it is installed but I do not see and search offers me nothing. Any thoughts appreciated.

  Open your Options > device > applications and remove BlackBerry Messenger. Delete it.
  Then, with your BlackBerry power, remove the battery, one minute and reinsert.
  Once restarted, use your BlackBerry browser to go to www.blackberry.com/bbm and download it again.

• BlackBerry Smartphones Core Apps missing 9720

  I would like to install the Russian language on my SIM free Blackberry 9720 bought in UK (Carphone Warehouse). As instructed, I try to find basic applications in Blackberry Desktop software, but there is no basic apps. After searching the forums, I tried to install software 9720 on my PC but only the O2 version is available and there is still no basic apps. Also I tried to launch the Blackberry Desktop Software with administrative rights, but nothing changes. How can I install Russian language on my 9720?

  I have two PC: Windows 7, Office 10 and win 8, office 10

  Hello and welcome to the community!

  The easiest way is, on a PC (you can not do on MAC):

  (1) make sure that you have a current backup and your BB complete... you can find the instructions at the link in my auto-sig below.

  2) uninstall all the BB OS packages from your PC,

  (3) make sure you have the BB Desktop Software already installed

  • http://us.BlackBerry.com/software/desktop.html

  (4) download and install on your computer, the BB OS package you want:

  • http://us.BlackBerry.com/support/downloads/download_sites.jsp
  • If all you want are the levels of BONE, it is first sorted by carrier - the carrier supports, your search will be fast. However, some carriers are much slower than others to release updates. To really get the package up-to-date OS for your BB, you need to dig through and find all businesses that support your specific model BB and then compare the BONE levels they support.
  • Use this KB to guide you to choose the right OS package (which can be of any carrier):
  • • KB05305 Location of support for BlackBerry smartphones

  5) remove all copies of the SELLER on your PC. XML... There will be at least one and maybe 2, and they will be located in the same way or to (it changes based on your version of Windows) these files:

  • C:\Program Files (x 86) \Common Files\Research In Motion\AppLoader
  • C:\Users\(your Windows username) \AppData\Roaming\Research In Motion\BlackBerry\Loader XML

  6 (a) to change your level of BB OS installed (at level or lower), you can run the Desktop software and connect your BB... the software should offer the operating system package you have installed on your PC.

  6 (b) or, for recharging your BB OS level installed as well to change, work around the Desktop software and use the CHARGER. EXE directly, through step 2 in this process:

  • http://supportforums.BlackBerry.com/T5/BlackBerry-device-software/how-to-reload-your-operating-syste...
  • Note Although written to "recharge" and the storm, it can be used to upgrade, downgrade or recharge any BB device model - depends on the operating system package you download and install on your PC.

  If, during the process of 6a or 6 b, your BB has an error '507', simply unplug the USB of the BB cord and reinsert it. do nothing else... This should allow the installation to continue.

  Good luck and let us know!

• BlackBerry Smartphones BBM & Blackberry internet service

  Hello.
  Ive had my curve of blackberry for about 2 months now, and yesterday and now my BBM and Internet left for no reason at all.
  IM on contract with virgin and have BBM & unlimited Internet.
  How can I fix it?

  Hi abeddow,

  Welcome to the community,

  Please refresh your Service book how clear and refresh the service book database if the BlackBerry smartphone cannot send or...

  Exercise also a battery pull on restart and then see if the problem resolves.

  Prince

  Click 'Like' If you want to thank someone.

  If problem resolves mark message (s) as a 'Solution', so that others can use.

• BlackBerry Smartphones BBM for all smartphones?

  Is it true that the Blackberry messaging service will be available for other smartphones (Android, Apple etc.) as well?

  Hello

  'All' was perhaps too broad, here's their official website:

  • http://us.BlackBerry.com/BBM.html?lid=us:BB:BBM & Cal = us: bb:bbm

  Good luck!

• BlackBerry Smartphones BBM works do not: /.

  Hello

  I recently bought a sim free, the brande new bb curve and I use my sim card contract with vodafone which was formerly on a HTC sense, texts and calls work, but bbm and navigation are not, my bbm pending (awaiting authorization) when I add my friends and people do not receive requests, HELP!

  Unlike your old model HTC, BlackBerry smartphones require a BlackBerry data Plan or Plan BIS. You will need to call your operator and ask for the service to be added before BBM could be used.

• BlackBerry Smartphones BBM MIA after upgrade

  I updated my phone today and now BBM is missing in action. When I go to App World it is installed, but I have no access. Can anyone help?

  • On your 9810, go to options > device > application management.
  • Remove the BBM, in this case.
  • Perform a simple reboot on the BlackBerry this way: with smart BlackBerry poweredphone, remove the battery for a minute and then reinsert the battery to restart.
  • Now, using the BlackBerry browser, go to www.blackberry.com/bbm and download and reinstall.

• Suddenly blackBerry Smartphones BBM Voice Chat does not work on Bold 9900

  First of all, I got wifi bars on my phone.  It is also on my home network and networking.

  My phone is fully updated and I use BBM 7.0.1.23

  Question:

  I can not access to voice chat BBM. I always grey Bard at the top right of my status that says: "cannot establish your voice chat connection."

  Anyone can offer assistance in this respect?

  Thank you in advance for all those who answer.

  Concerning

  Dan

  Hello!

  With a network carrier signal strong, I suggest the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message from your BB... ( Please wait for this before moving on to the next step) :

  (1) registry HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network
  • Please wait a 'registration' message reach your Messages application

  (2) Service reference books

  • KB02830 Send the directories for the BlackBerry Internet Service
  • Please wait "the Activation' Messages, one per already configured e-mail account, arrive in your Messages. If you have not already configured email accounts, please wait 1 hour.

  (3) restart to take batt

  • With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  I hope that will move things again for you! If this isn't the case, then you should contact your mobile provider for formal support.

  Good luck!

• BlackBerry Smartphones BBM disappeared after the 7.0.1 update

  I've updated BBM from version 7 to 7.0.1. After the reboot, I found that my BBM was gone. I checked my world in Blackberry World, to see that it is installed, but it was gone. So I had all my BBM Messages messages. Make a restore from a previous backup has not resolved the problem, 7.0.1 remained. I had to reinstall version 6 to BBM. Version 6 installation means that I've lost the BB voice that came with v7. Nobody knows where and how can I get the previous version 7.0.1. IE version 7?

  Hello Ramiji

  You can try it again once, it might be useful. all making the first first delete BlackBerry Messenger of your device, for this on your home screen to go to Options > Device Application Management > locate and remove BlackBerry Messenger from there.

  KB10040  : How to display or remove installed application on a blackberry smartphone 

  After deleting to do a battery pull reboot as this device on remove the battery wait a min. then reinsert back. After the reboot of your Explorer BlackBerry browser to www.blackberry.com/bbm to download the most recent available for your device.

  If even after the installation, you are unable to locate the BBM on your Homscreen try this Knowledge Base, which could help:

  KB23968 BlackBerry Messenger icon disappears from the home screen of the BlackBerry smartphone

• BlackBerry Smartphones looking for backup file BlackBerry IPD Category Descriptions

  Hello world

  For the life of me. I can't seem to find the list of category descriptions listed in a *. IPD backup file.

  What I basically want to do, is to isolate the sound patterns (alerts) and * NOT * have the backup file wipe out the original default patterns that are loaded with a clean installation of the BlackBerry Device Software.  Also, that the list description would come very handy for future restorations!

  Thanks in advance to anyone who can point me in the right direction.

  Thank you!

  Bobby Kidd

  Hi and welcome to the Forums!

  Hmmm... Category descriptions... I'm not quite positive which is... maybe it's databases? If so, here's a knockout that lists those:

  • KB03974 List of all databases on the BlackBerry smartphone

  I'm guessing that your tent a selective restore of certain databases rather than restore complete. What happens, however, is the replacement of the complete database indeed... regardless of the database that is located on the device is is replaced by what is in the IPD file. For some databases, there are tricks to merge the data that can be undertaken - for most messages, calendar, contacts and tasks... 'the organizer' standard databases, but I don't know the method to merge the databases of configuration (as well as alert profiles).

  Good luck!

• BlackBerry Smartphones need original IPD file for restore

  Hello

  I have a Blackberry Curve 8520 and I want to restore the data from the phone to the original settings when I bought it, unfortunately I didn't backup the data in any file so my question is if there are any file available original ipd I could use to restore the original settings.

  Ty

  Swin wrote:

  Well then how to restore the original phone settings?

  Ah, that's a different issue.

  Read this article from RIM's Knowledge Base to reset your device to factory settings.
  KB18998 How to reset a factory default BlackBerry smartphone

• BlackBerry Smartphones BBM 8 for BlackBerry Curve 8520

  Hello

  Please let me know if BBM 8 is available for the Curve 8520.
  If Yes, then please provide a link to download.

  Thanks for your time and your support.

  Visit BlackBerry World from your phone and search for BBM. When the application opens, look down to see what version it is. I think BBM 8 is available for your phone, but do a search in the BlackBerry World, which will confirm. If the specified version is lower than 8 BBM, then it is not available for your phone. Only applications that are compatible with your phone will be displayed when you perform a search from your phone.

  See you soon.

  PS typing www.blackberry.com/bbm in the browser of your phone will be entitled to download in BlackBerry World page.

• BlackBerry Smartphones BBM application,

  I have problemsreconnecting the BBM application, he disappeared and I can not find. I went for Blacberry App World and a message saying that the Blackberry App World is having connection problems to you BB App World Server and check my network connections. Idid and connections are good and functional. Help, please

  1. Your options > device > Applications, remove BBMessenger.
  2. Perform a simple reboot on the BlackBerry this way: with smart BlackBerry poweredphone, remove the battery for a minute and then reinsert the battery to restart.
  3. Then, using your BlackBerry browser, go to www.blackberry.com/bbm and download & install again.