BlackBerry Smartphones BBM not workin

Similar Questions

• BlackBerry Smartphones BBM not not opening

  I have a Blackberry Bold 9780, whose the BBM application is simply not opening. On the home page, it has a little red astirck showing unread messages of bbm, but I'm unable to open the application. I tried the upgrade and re-setup of the homepage of the blackberry, but nothing seems to work! Help, please!

  Try to remove the BBM application altogether, then back in place of AppWorld.

  Go to Options and the type of applications in the search bar and select "Application Management". From there, you should be able to delete the app. Then reinstall of the AppWorld. You don't have access to Appworld, haven't you?

• BlackBerry Smartphones BBM not able to download

  During the upgrade, the BBM was deleted because I didn't have a wifi connection, now if I try to post its projection not available for your phone to connect to my wifi. I can't download BBM, please help. BB pin {DELETED}.

  Same problem of facng while plugging it into my PC, software BB desktop is unable to read the PIn, the error message that gives asn to connect the device.

  Kamlesh-

  MOD Edit: Remove information staff to comply with the Community guidelines and the terms and Conditions of use.

  muso42 wrote:

  Still not able to download the error message is to your device. Not available

  Hello

  Did you use your native browser of the unit? Or try it leave a PC browser? The link above to download BBM will work from our native BlackBerry browser!

• BlackBerry Smartphones BBM (not a question of PEEM)

  Yesterday I bought a Blackberry 3 G (9300) mobile. I have inserted my sim card from my iPhone and proceeded to add contacts, etc. I was then informed that I couldn't use the services of Blackberry without having a Blackberry bolt - on on my account. I bought this bolt on and I am still yet to be able to connect and use the services on the mobile such as Facebook or mobile web browser. My friend who is well-versed in BlackBerry told me that my phone was not downloading the service books correct to connect to these applications.

  I currently use the phone with 3rd party Twitter applications (so I can connect to the internet).

  My network provider is o2UK, I have a data plan and I also have a bolt blackberry we activated.

  My internet settings under TCP IP are below:
  APN: payandgo.o2.co.uk
  APN username: payandgo
  APN password: password

  In my view, that the question is registration of the device to obtain the correct service books.

  Thanks to all those who can help you.

  The bolt is active (it came as ready to use when I registered on the site Web of O2).

  I have no idea what fixed my problem, but this morning the 3G logo on the top right of my phone has changed for a 3 g one (tiny g). I thought something was up, then I restarted the phone Mr. then I got a Blackberry message saying that my device was placed on the network.

  I then had access to all the features of BB as FB and BBM.

  Just display to help others in the future.

• BlackBerry Smartphones BBM not worked since getting new phone

  I bought my son a Blackberry Curve mid-August for her birthday

  Everything we did was reversed his sim to his Blackberry so it is on a monthly contract with Orange

  HE just told me that his BBM did not work from the first day to have the Blackberry, all his friends contacts just say waiting but never really connect

  I know that this is not related to the problems as his since we opened the phone (which was brand new)

  ive tried PC suite and google searches but cannot understand what is wrong

  Please can someone help in layman's terms, not jargon on an easy way to solve this problem

  Thank you very much

  You must ring in orange and pass your rate at one with the blackberry internet bolt on, as you need this option to use bbm etc hope this helps!

• BlackBerry smartphones can not connect BlackBerry Pearl 9105 for PC

  Hello world

  I have the following problem:

  After using my BB Pearl 9105 for almost 3 years, I can not connect to PC more (I still menu with choice of 3 options on my smartphone when I connect, but when I click on that option "usb" or "charge", the menu appears again).

  In addition, the PC does not recognize my smartphone as a usb device. Updated BlackBerry Desktop Software and the purchase of the new Micro-USB cable did not help.

  I can still load.

  Could anyone suggest me how to solve this problem?

  Hello and welcome to the community!

  Here is a list of troubleshooting items... I hope that something will be useful:

  • http://supportforums.BlackBerry.com/T5/BlackBerry-Desktop-software/tips-for-getting-BlackBerry-deskt...
  • KB10144 How to force detect the BlackBerry smartphone using the Application Loader
  • KB28457 BlackBerry Desktop Software is unable to detect the BlackBerry Smartphone because of administrative permissions
  • KB28458 BlackBerry Desktop Software is unable to detect the BlackBerry smartphone when user account control is enabled
  • KB28459 BlackBerry Desktop Software is unable to detect the BlackBerry smartphone when a full version of Roxio® Media Manager is installed
  • KB28456 BlackBerry Desktop Software is unable to detect the smart phone BlackBerry when the USB selective suspend setting is enabled
  • KB28444 The BlackBerry smartphone is not detected by the BlackBerry Desktop Software, when connected by USB to a USB hub or a docking station
  • KB28443 BlackBerry Desktop Software cannot detect the BlackBerry smartphone when connected via USB
  • KB02640 Troubleshooting USB connections
  • KB15486 Top 10 smartphone BlackBerry and BlackBerry Desktop Manager troubleshooting tips
  • KB00125 BlackBerry Desktop Software cannot detect the BlackBerry smartphone
  • KB11439 BlackBerry Desktop Software does not detect the BlackBerry smartphone when it is connected
  • KB00019 PIN code not displayed in BlackBerry Desktop Redirector
  • KB10938 "Current USB charge is insufficient," appears on the BlackBerry smartphone
  • KB01451 How to enable Sync advanced logging if a wired synchronization fails
  • KB19717 The BlackBerry smartphone is not detected as a USB mass storage device when connected to a computer
  • KB16310 Media Transfer Protocol and the BlackBerry Storm smartphone
  • http://supportforums.BlackBerry.com/T5/BlackBerry-Desktop-Software/Desktop-Manager-quot-disconnected...

  In addition, make sure you use only the root USB ports... without hubs (sometimes the front-end ports are hubs... use a rear USB port). And don't forget to try to disable the USB power management in the configuration of your system (Device Manager).

  Check also on the incompatible software... it was reported that NTI Shadow Ninja & software can cause a conflict; Remove and reinstall the desktop software BB allows to install correctly.

  My apologies in advance if this is redundant - there is no way to be sure that if you have already seen and tried these. Also apologies if all are not currently available... RIM takes their monte and descends at will as they revise things.

  I hope that something it is useful!

  See you soon!

• BlackBerry smartphones can not get incoming messages in Facebook

  I'm unable to receive incoming messages in the facebook message box. The messages are giving, but I can't receive. Ask for help!

  Hi and welcome to the forums!

  KB27993 Facebook for BlackBerry smartphones is is more updated of the new RSS

  «On some occasions, that the Facebook® for application smartphones BlackBerry® is therefore more updated news FEEDS even when a manual refresh is complete.» Users of blackBerry smartphones who not know this problem may be able to view existing comments or other profiles of FaceBook® friends".

• BlackBerry Smartphones can not access Media card with BB Desktop or Media Sync 9700

  The other day I received a Reburbed Bold 9700 update.

  I use Ver 6 Deskstop OS and the 9700 is running device code latest version 5.

  I have a Kingston 4 GB media card that I know is in place because the 9700 recognizes it and when I go to files and select the media card, I can see all the files on the card and when I take a picture it is written on the card so I know that memory is very good and he sees the 9700.

  The problem I have is BB Deskstop or latest version of Media Sync to see so I can transfer files to and from my PC and the media card.

  The error message that I receive on the two applications, it's that I have to turn on mass storage Mode.  When I look at my memory settings:

  Compression - enabled

  Map of media Support - on

  Mass Storage Mode Support - on

  Auto enable mass storage Mode when connected - Yes

  I formatted the card successfully on the BB.

  I tried another card memory (2 GB) and also properly formatted as well.

  I also tried another USB cable into another USB port.

  I had a BB hard reset by pulling on the battery... several times.

  I had another before Blackberrys and have never had a problem of access to the media card.  I would have thought that it is easier on the 9700.

  I did search endlessly on the Web and saw other people with similar problems but many were so simple that the card is not seated properly and it also had the symptom that the BB is not recognizing the media card.  My BB recognize media cards and use them, but I can't access the card through my PC.  I understand that I may not see a pendrive pop up in Windows Explorer, but I can't understand why the BB Desktop or Media Sync cannot access.

  I know that both of these applications communicate to the BB cause I get requests for passwords and the desktop, I can view all my applications and I used to update the device until the last OS level during the troubleshooting process.

  I just wanted to see if anyone has experience this problem and has tips, if not I will contact AT & T or go into a local store to see if they can help.  I just think I'm missing something that I can take care off instead of my own.

  Thank you!

  Hello

  Have you tried to connect the device on another computer?  If another computer to recognize the device, it may just be a case of bad USB drivers on your computer.

  Here are some KB articles that may be able to help:

  KB19717 - BlackBerry smartphone is not detected as a USB mass storage device when connected to a computer

  KB10312 - impossible to display the map of support using the BlackBerry smartphone

  You also need to remove the USB ports on your computer (using Device Manager), and then restart the computer to reload the correct drivers.

  An alternative to this is to simply use a microSD card reader which allows you to use the microSD as a flash drive.

  I hope that this info is another starting point for you!

• BlackBerry smartphones are not able to put songs on my storm... Phone not connecting

  I installed the Desktop Manager and when I click on the section media says I need turn on mass storage. I have the memory of mass, but it is not always connect. What can I do to fix this because I really want to put more songs on my phone.

  My phone is not fully install on my computer because it says there is a problem with the drivers of Bluetooth devices, I don't know what it is for, but I guess that its important. Where can I find the drivers to install on my computer?

  Any help is appreciated.

  Hello brend82 and welcome to the community of BlackBerry Support Forums.

  Take a look at this article from the BlackBerry Technical Solution Center

  KB19717 - BlackBerry smartphone is not detected as a USB mass storage device when connected to a computer

• BlackBerry Smartphones BBM works do not: /.

  Hello

  I recently bought a sim free, the brande new bb curve and I use my sim card contract with vodafone which was formerly on a HTC sense, texts and calls work, but bbm and navigation are not, my bbm pending (awaiting authorization) when I add my friends and people do not receive requests, HELP!

  Unlike your old model HTC, BlackBerry smartphones require a BlackBerry data Plan or Plan BIS. You will need to call your operator and ask for the service to be added before BBM could be used.

• Suddenly blackBerry Smartphones BBM Voice Chat does not work on Bold 9900

  First of all, I got wifi bars on my phone.  It is also on my home network and networking.

  My phone is fully updated and I use BBM 7.0.1.23

  Question:

  I can not access to voice chat BBM. I always grey Bard at the top right of my status that says: "cannot establish your voice chat connection."

  Anyone can offer assistance in this respect?

  Thank you in advance for all those who answer.

  Concerning

  Dan

  Hello!

  With a network carrier signal strong, I suggest the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message from your BB... ( Please wait for this before moving on to the next step) :

  (1) registry HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network
  • Please wait a 'registration' message reach your Messages application

  (2) Service reference books

  • KB02830 Send the directories for the BlackBerry Internet Service
  • Please wait "the Activation' Messages, one per already configured e-mail account, arrive in your Messages. If you have not already configured email accounts, please wait 1 hour.

  (3) restart to take batt

  • With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  I hope that will move things again for you! If this isn't the case, then you should contact your mobile provider for formal support.

  Good luck!

• BlackBerry smartphones can not find the BBM icon after upgrade on Torch 9850

  Hi all

  I did an upgrade to my flashlight this morning by a message to upgrade the BBM this morning and everything looked like, it went well and I rebooted the unit and NOT of BBM ICON...

  Can someone help me?

  I tried to display, etc., and I'm not.

  I tried to download it but it says that it is on my device.

  Thanks for any help

  Sorry, I misread it, because the missing icon AppWorld was rumored for many, and I jumped in with this solution too quickly.

  This,

  • your options > device > Application, highlight and then delete BBMessenger.
  • Perform a simple reboot on the BlackBerry this way: with smart BlackBerry poweredphone, remove the battery for a minute and then reinsert the battery to restart.
  • The, after reboot, your browser for BlackBerry, go to www.blackberry.com/bbm and download/install again.

  Once again, my apologies for this initial misunderstanding.

• 9360 BBM blackBerry smartphones does not open

  I have a new Curve 9360 and since I updated my software, the BBM icon on the desktop will not open the BBM menu with contacts etc. on. I can receive and send messages. When they appear, but cannot get my contacts and add new etc.

  Hey chippydog,

  Welcome to the community of BlackBerry Support Forums.

  I suggest that you re-install BBM by going to www.blackberry.com/bbm and then restart the BlackBerry, and then try to open the application.

• HELP - 9520 blackBerry Smartphones do not connect to bbm/facebook app/no email

  OK, im tired of Google looking for help on this topic without finding answers

  I bought a Storm 9520 on vodafone just after the new year and so far ive just are a total pain. I can open the bbm and when I add people or they add me, applications just not send.

  Also, my contract said it came with email free blackberry, I did not. Infact I can not get any email on the phone, he sends me just an Assistant where I need a password I do not know.

  Facebook app connects - I get the message "cannot connect because a data service is not available...". ». When I try and send a photo on facebook... nothing, just to get the same message. So far ive been using the browser for Facebook that works very well, with wifi, so I know I can get internet.

  Its my first blackberry and if I can't find a resolution to this problem it will definitely be my last.

  Is that what Im missing? Everything I should have done when I got to the phone?

  Any ideas? Help, please!

  Thank you

  Calum

  Sorry for this late reply, completely forgotten about this post, but better late than never just to get closure on this.

  It was really simple, I just had to ring upward, my data service had not been activated. When I received the phone the sim card initially had not enabled so I had to ring upwards to activate this aswell, looks like they forgot to activate the services on my sim card at all.

  Had no email either... still need to ring upwards to activate that.

  Sorry again once and thank you for your answers.

  Calum

• BlackBerry smartphones can not add to your bbm contacts

  Cannot send or accept all requests. Phone freezes and I have to restart.

  Hi RussianDevilz

  What third-party Applications that you have installed in your device. Please try to start your machine in safe mode, and then try to add or accept to see if your device freezes.

  KB17877  How to start a mode BlackBerry smartphone without failure.

  Try it and tell us.

  Prince

  Click 'Like' If you want to thank someone.

  If problem resolves mark message (s) as a 'Solution', so that others can use.