BlackBerry Smartphones BBMessenger and my refurbished phone!

Similar Questions

• BlackBerry smartphones LOCK AND UNLOCK THE PHONE

  DOES ANYONE KNOW HOW TO CHANGE THE LOCK MODE PHONE MORE TIME?

  ON THE CURVE, IT WAS AN OPTION TO LOCK AUTOMATICALLY IN 1 HOUR, HERE IT SEEMS THERE IS EVERY 5 MINUTES.

  I'M CONSTANTLY ON THE PHONE AND CHECK, BUT THE OPTION OF LOCKING ITSELF IN AN HOUR HAS BEEN EXCELLENT SINCE I DIDN'T UNLOCK IT WHENEVER I WANTED TO USE IT.

  HE WILL WIPE AWAY INFORMATION AS WELL YOUR PHONE IF THEY TRIED X AMOUNT OF TIMES TO UNLOCK?

  Go to Options - password - security Timeout.

• BlackBerry smartphones, I just got my phone back from repair and it was bees...

  I just got my phone back from repair and he had been allowed, I reinstalled app world try to download Swipelock, which I paid for and downloaded good app world, but when I go into my world and connected it says I have no application. I went to buy the app again to see if it would work, but when I try it says I already bought this app and goto myworld and download. Can you please help me get this app on my phone. Keith

  Hello!

  If you have followed exactly the instructions already:

  http://NA.BlackBerry.com/eng/deliverables/7268/re-install_an_item_on_a_different_device_643962_11.js...

  and yet, it will not install, then go to this URL:

  https://www.BlackBerry.com/CSOHelp/index.do?ft=generic

  and complete the form. Use, in the "Please select a component:"on the ground, AppWorld billing/payment selection. "

  If this does not work, then please come back on these forums (http://supportforums.blackberry.com/rim/) and create an account so that we can provide direct assistance.

  See you soon!

  See you soon!

• BlackBerry Smartphones how restore server BB Phone again BB 9720

  Hello

  I need help. I just got a new 9720 BB after that my old BB 9220 phone stopped working. Before the old defective phone, I got my data backed up on the server by using BB BB protect.

  I signed into my new BB using my BB ID and my BBM restored 9720 my BBM contacts. However all data like contacts, Notepad, messages, e-mails and whatsapp are not restored.
  Whenever I go to BB protect app, it does not give me the option to restore, rather they want to back up my current phone.

  Can anyone help me to restore all my data saved on my old BB Phone on the BB to BB Server protect in my new BB Phone?

  Hello fsina

  Sorry, I use no more BBOS device, but you can find something useful in this article: How to use BlackBerry Protect to restore data to a BlackBerry smartphone

  Good luck.

• Protect the blackBerry Smartphones BB and device password

  I just read a message on a stolen blackberry, and protect the response of BB, it's something all ready on the phone or you have to load it down, and you can also protect your device with a password that you need to enter it every time you have the keyboard loacked and enough when you activated your phone market?

  Hi flossyatk,

  Please take a look at the Blackberry Bold 9900 through the user guide, hopefully it will help a lot, also have a look at How to maximize the battery life and available memory on the BlackBerry smartphone .

  Good luck

  Prince

  Click 'Like' If you want to thank someone.

  If problem resolves mark message (s) as a 'Solution', so that others can use.

• BlackBerry Smartphones active new SIM - now phone SOS only

  Hi all. Have a little problem. I had to go back to an old 9700 When my current iPhone broke. I needed a new card SIM from the iPhone using a different card. When I called Rogers to activate the SIM everything was fine for about a minute. I received texts that were pending since Sunday when my iPhone broke. I had full bars etc. Once a minute, he went to SOS only. While I was on the phone with Rogers Tech Support I have reset and removed the battery and SIM and all the things they wanted me to. Everything looks good on their system, he said that the problem must be with the device.

  A bit on the device:

  Originally with Mobilicity in 2009. Opened and used with the wind. My father then used with Rogers and Fido. Since Sunday, when my phone broke, I used SIM card of my brother-in-law (he just swung at Rogers to the wind, but his plan has always been paid until the end of September) and the BB worked very well. If it worked correctly with a Rogers SIM.

  Now, I get the same problem with my brother-brother SIM. SOS only. No connection. What happened when active Rogers SIM card must have done something to the camera itself because now it does not connect to any of them. That both SIMs work as I have tested both in my wife's phone.

  The guy on the Support of Rogers suggested that perhaps the closed phone itself - but when I enter the settings advanced for the SIM card that everything is disabled in customization... so it appears not to be locked.

  He said that I should try to reinstall the OS, but that it will block the phone and I need to unlocked again.

  Is there anything else it could be? Will reinstall the OS relock the phone? Any other suggestions?

  Thank you very much!

  Hello

  jvnanu wrote:

  The guy on the Support of Rogers suggested that perhaps the closed phone itself - but when I enter the settings advanced for the SIM card that everything is disabled in customization... so it appears not to be locked.

  He said that I should try to reinstall the OS, but that it will block the phone and I need to unlocked again.

  Is there anything else it could be? Will reinstall the OS relock the phone? Any other suggestions?

  First this... avoid this tech Rogers like the plague. He has no idea what he's talking about. All what he told you is simply not possible. Once MEP unlocked, a BB device can blocked at the factory. Nothing of what you have done or the facilities of any OS can relock a BB.

  I'd rather a complete security on the Device Wipe:

  • KB14058 How to delete all data and applications in the smartphone BlackBerry using the security option wipe

  Otherwise, a ResetToFactory WIPE:

  • KB31291 How to reset a BlackBerry smartphone to factory using BlackBerry Desktop Software Settings

  After each one, put it in the SIM card and switch on the device, and then make sure that the voice is through Rogers. Only then start to worry about getting all the data to work (if you subscribe BIS, in other words).

  If you want to get off the OS Reload path, then the easiest way is, on a PC (you can not do this on MAC):

  (1) make sure that you have a current backup and your BB complete... you can find the instructions at the link in my auto-sig below. (not applicable in your situation)

  2) uninstall all the BB OS packages from your PC,

  (3) make sure you have the BB Desktop Software already installed

  • http://us.BlackBerry.com/software/desktop.html

  (4) download and install on your computer, the BB OS package you want:

  • http://us.BlackBerry.com/support/downloads/download_sites.jsp
  • If all you want are the levels of BONE, it is first sorted by carrier - the carrier supports, your search will be fast. However, some carriers are much slower than others to release updates. To really get the package up-to-date OS for your BB, you need to dig through and find all businesses that support your specific model BB and then compare the BONE levels they support.

  5) remove all copies of the SELLER on your PC. XML... There will be at least one and maybe 2, and they will be located in the same way or to (it changes based on your version of Windows) these files:

  • C:\Program Files (x 86) \Common Files\Research In Motion\AppLoader
  • C:\Users\(your Windows username) \AppData\Roaming\Research In Motion\BlackBerry\Loader XML

  6 (a) to change your level of BB OS installed (at level or lower), you can run the Desktop software and connect your BB... the software should offer the operating system package you have installed on your PC.

  6 (b) or, for recharging your BB OS level installed as well to change, work around the Desktop software and use the CHARGER. EXE directly, through step 2 in this process:

  • http://supportforums.BlackBerry.com/T5/BlackBerry-device-software/how-to-reload-your-operating-syste...
  • Note Although written to "recharge" and the storm, it can be used to upgrade, downgrade or recharge any BB device model - depends on the operating system package you download and install on your PC.

  If, during the process of 6a or 6 b, your BB has an error '507', simply unplug the USB of the BB cord and reinsert it. do nothing else... This should allow the installation to continue.

  You can also study the use of BBSAK (bbsak.org) to perform the wipe what he is capable.

  You can also try the "skeleton OS Reload procedure" in an attempt to circumscribe the precise causal element:

  1. Load your OS "bare bones"... If everything is optional, do not install it.
  2. If the behavior is immediately, then try another OS with step 1
  3. If the behavior does not immediately, then run for as long as necessary to make you to be sure that the behavior will not occur.
  4. Add one more thing - no matter how tempting, one.
  5. If the behavior does not immediately present, and then runs for long enough to be sure he won't have the same problem
  6. Repeat steps 4 and 5 until all things are responsible or the behavior presents

  When the behavior shows up, you know the culprit... the last thing you have loaded.

  If the behavior doesn't re-present, then you know that step 1 or 2 cured it.

  If the behavior has anything, then you have probably a problem of material level for which no amount of OS or software can heal.

  You may also use these tips:

  • KB10144 How to force detect the BlackBerry smartphone using the Application Loader
  • KB27956 How to recover a BlackBerry smartphone from any State
  • http://CrackBerry.com/BlackBerry-101-lecture-12-how-reload-operating-system-nuked-BlackBerry

  If you are on a MAC, you are limited to only your sanctioned carriers OS packages... but can still use any level they currently have to sanction. See this procedure:

  • KB19915 How to perform a clean reload of the smartphone BlackBerry using BlackBerry Desktop Software application software

  Good luck and let us know!

• Setup of blackBerry Smartphone email and BBM number on 9780

  Hi all

  Recently, I noticed that my bbm "n" shortcut did not, all the other shortcuts like memo, calculator, etc. have been working well. I cross checked the "n" key on the message, e-mail etc., which works very well. It was obvious that the key is fine, probably thinking of the device is in need of an upgrade of the OS, I upgraded to 6.0.0.706 to the download site for the India BB software. Since then he has screwed my application of messaging and bbm on the device configuration. The problem started after I configured my device after the upgrade of the OS, without doing something fancy. Now, I am unable to work my e-mail installation or bbm.

  The trickiest part, the E-mail setup application:

  When I work through installation and choose the email Setup icon, ideally it should give me two options. 1. business account and 2.  Internet e-mail account.

  After the upgrade the email set up gives me settings to choose from business accounts, where the option of Internet e-mail account? After a thorough and exhausting, research in the community, I heard people talking about relocation of the configuration of the e-mail application. Done that but still no go. So now, I can't add my e-mail address, ' coz there is no option or how to configure it.

  For bbm:

  I have a return to the top of my contacts, which I've tried to run over and over again, but it brings back me to the original configuration and asks me to enter the display name. Now restore backup should restore my profile/contacts, but it doesn't. On a positive note, my shortcut for bbm works!

  I would also like to bring to your notice that I have a bis plan on my device, active, but after upgrading my app world or native applications do not work on bis but wifi. Strange! Now the question is why would the upgrade of a simple bone cause me so many problems. I upgraded my phone several times since I bought it. This is driving me crazy and crazy, this phone has an excellent reputation and does not mean I am a bit disappointed by his performance or his now making me hurt.

  Please help, I don't want to empty this phone!

  Hello abhijit17

  Well... How updated the OS using desktop software or OTA, OS update should not ask this question.

  Meanwhile the first tip is to register your device with your corporate network, for more help see this KB:

  KB00510 : How to register a BlackBerry smartphone with wireless network

  • You expect a registration messages in your Inbox messages.

  After receiving the Registration message restart your device, then check again.

  Try it and post back with the results.

• BlackBerry smartphones spontaneously begins to make phone calls

  Yesterday my Blackberry started making phone calls to the last issue, I called.  I rebooted and it always does.

  Hello and welcome to the community!

  I recommend that you try to start safe mode:

  • KB17877 How to start a smartphone BlackBerry in Mode safe

  It will take several attempts to get the combination of keys ESC (press/release/hold) OK, so be patient. When properly in Safe Mode, see what happens.

  If the behavior continues, then well... think what happened just before this behavior started? A new application? An update? A theme? Something else? Think carefully that the slightest change can be causal... and try to undo all that was.

  But if the behavior continues mode without failure, you may need to consider more drastic measures - WIPE, OS Reload, BBSAK Wipe/Reload and the process of reloading OS 'skeleton '. To prepare, you should be sure that you have a full backup of your PC... Please see the Backup link in my sig auto on this post for instructions.

  You may also use these tips:

  • KB10144 How to force detect the BlackBerry smartphone using the Application Loader
  • KB27956 How to recover a BlackBerry smartphone from any State
  • http://CrackBerry.com/BlackBerry-101-lecture-12-how-reload-operating-system-nuked-BlackBerry

  Of course, if the problem is something physical (for example, a key is stuck, something broken inside, etc.), then no amount of diagnosis distance internet or 'Patches' level OS/software will be of no use.

  Good luck and let us know!

• BlackBerry Smartphones emails and Error Messages

  Hello world

  I love my 8900 but recently is has started to make me mad for two reasons and I wonder if you can help.

  • I continue to receive emails, and it is said in the subject: RIM_bca28a80-e9c0 - 11 d 1-87fe-00600811c6a2. These emails are sent by: [email protected]

  How can I stop coming through.

  • At least once a week, my screen goes white with data error message and I have to restart the phone. Any ideas why this is?

  Thank you all for your help.

  LEA

  Article ID: KB21849 Network@etp messages have been received in the mail and on the BlackBerry smartphone application

• BlackBerry smartphones, I think that my phone hates me :(

  Hi so yes

  I did have my Blackberry for a while and today I downloaded a theme (free trial Doodles) and since I decided to try it my phone has continued to spoil

  Does not open my options so I can't change or remove this theme

  BlackBerry App World does not open apps so that I can not download another theme

  I don't really know what to do

  Someone please help

  Hi and welcome to the forums!

  Try to run your device in safe mode. You should be able to remove the theme of the problem. I suggest a peripheral complete backup using Desktop Manager before deleting anything.

  Thank you

  Bifocals

  KB17877 How to start a BlackBerry smartphone in safe mode

  At the start of the BlackBerry® smartphone, safe mode can be used to prevent third-party applications to run automatically. Safe mode is designed to allow troubleshooting or remove any unwanted applications.

• 'Security software audit' blackBerry smartphones frequently and can not stop it

  I have a Torch 9800 - that I bought second-hand with a full reset. I got all my contacts and details copied by my local orange store.

  I'm totally new to Blackberry, and I find it very frustrating with an action of 'Check' security software often happening on my phone. The screen goes black with the Blackberry logo, and a white line slowly updates. Everything that happens I can't action one of the buttons.

  I went to the Options > Security (no services) state information > Blackberry button > check security software

  It passes through loads of ticks and said passed safety tests. But this action has not prevented frequent checking.

  What I am doing wrong? Or what should I do?

  Well, it's completely different. If your device is second hand, so now you go ahead with the measures of the seller and the buyer steps in the public knowledge base article:

  Article ID: KB05099 Steps to take before selling or after the purchase of a used BlackBerry smartphone

• Contacts blackBerry Smartphones Nokia and Motorola conversion in Blackberry contacts

  I got a deal of my new carrier for two new BlackBerry for the price of a more expensive. So I got a 9700 "BOLD", then my wife receives a Pearl 9100. Now, previously, we used two different phones, she was using a Nokia 3500C (GSM), while I was using a Motorola KRZR K1M CDMA (). I tried port both of our lists of contacts from phone above.

  First, I tried to copy the contacts to my wife in the Nokia SIM card. I then put the SIM card in its new BB, and it would not read the SIM card. I guess that's because BB is locked to a specific carrier. My carrier unlock our phones until we've been with them 3 months, that use me at the moment.

  Then I simply imported contacts into our PC with Nokia Software and then saved your contacts file to *. CSV format. I also did the same thing on my Motorola, with the Motorola software and also recorded one *. CSV file. When I tried to read the two contacts in the Blackberry Desktop Manager, he returned with an error:

  Error has occurred. Error code: 0 x 80040057.

  See the documentation.

  I think it has something to do with some of the fields that exist in a phone but not the other. I would have thought that their Intellisync software would know how to take care of this? It's the exact message even if I don't speak of contacts from the old phone to Motorola or the old Nokia phone.

  Same thing when I try to import the calendar entries too.

  This KB, provides a sample CSV (bottom of the KB, a link)... This might be useful in your quest.

  • KB11194 How to import contacts from a CSV file already created for the BlackBerry smartphone

  Good luck!

• Every blackBerry Smartphone data erased from my phone

  I woke up the morning of Friday, June 17 and noticwd that my phone was placed on the original theme and that all my info contact, e-mail and applications had completely disappeard from my phone. Its a good thing I back up my phone every week.

  What could possibly have done?

  Hello

  Do you have a password on your BlackBerry smartphone? Someone had access to the phone?

  Thank you

• BlackBerry Smartphones Bluetooth and Caller ID

  Hi all!

  New to the forum and there seems to be a lot of information to absorb around here.  I searched for a while, without success, an answer to the following question:

  Any BlackBerry smartphones (Bold, Tour, Cure, etc.) send two contact person AND number via bluetooth caller ID info or just the phone number?

  I'm playing with a Gigaset One / XLink Bluetooth gateway for home phones and that the number is going on the wireless phone, even if the name is known and displayed on my phone.  The manufacturer said that not all phones will send the name even if it is stored.

  So, I'm trying to understand if the BlackBerry 9000 "BOLD" does not send name, gateway does not pass along or cordless phone is not read it.

  Any help or information relating to the identification of the appellant via bluetooth would be greatly appreciated.

  Thank you.

  Well, it seems that only the BlackBerry phones send only the number and not the name when it comes to Bluetooth caller ID information.  Even if you have contacts stored in your phone, and it comes up with a name and a number, only the number will be sent to the Bluetooth device.

  I received an email from XLink, indicating as they do know that the MotoRokr and iPhone (no specified people) actually don't send name and number calling info ID via Bluetooth, but BlackBerry does not.  I would check this info before I bet on it if.

  So, if you plan to use a Bluetooth compatible device to read or make the ID information calling pass of your BlackBerry terminal (telephone wireless, hands-free system, etc.) certainly has enough space to hold all of your contacts that you will get only the Caller ID names for numbers stored in the terminal.

  In addition, you do not want to look for one who can read contacts via Bluetooth from your mobile/smartphone specific rather than spending hours entering all contacts by hand.

  My headache started when I bought a Gigaset One / Xlink Cellular Gateway and has not obtained the names of the caller ID on the AT & T wireless phone.  Many cordless phones have only a directory number 50 which is not sufficient.  This phone has replaced by TL92270 of AT & T that indicates it can match and 1500 charge contacts of 4 cell phones (Yes, 6000 in total).  That should be enough... :-)

• BlackBerry Smartphones URGENT help! -Locked phone curve 9320

  I just bought the 9320 BlackBerry Curve, I put a phone lock code and it worked very well and unlocked each time but now after being in my Pocket most of the day a few buttons should were pressed and it says phone locked and on the screen it says-"type of blackberry to continue" (he never said this before) I do this, and then it asks for my code, I put in my original code (4 digits) and it says incorrect code, I am now on my last attempt, what will happen if I try and I no more attempts on the left? He will go on lock down and cost me a fortune to get fixed or is there something I can do to avoid this problem

  would really like to help, I thank you for reading

  Hello and welcome to the community!

  What you're saying, looks like it's your device lock password, which prevents you from your device. Only this password can unlock it, but for one reason or another it just is not be accepted. Most often, it is because of the keyboard... you may think that you type a number, but actually, it's a letter, lock shift is power or some other modifier key is not present in the same State as when the password was created. Unfortunately, with just one more attempt there is very little to try... you get only once chance, so the probability of success is low.

  I suggest you remove your battery, wait 5 minutes, then insert the battery, but wait at least 15 minutes before you try anything. Only, you get a chance, so you must leave your BB to be fully started before trying anything.

  If you fail the last time, what will happen is that your BB will wipe itself clean of everything and be as if it were when you received first of all, including the removal of the password. This is a security feature designed to protect valuable data and personal information on the device of thieves.

  Good luck!