BlackBerry smartphones, I think that my phone hates me :(

Similar Questions

• BlackBerry smartphones, I think that my 9900 is bricked :(

  Do you have an OS downgrade on my Bold 9900, everything went very well, phone started, mise put at day of some apps in appworld, made a batterypull and now my phone is dead. The LED lights up for a few seconds, goes off, and I have a dead, white screen. Tried a bunch of different methods, including "when your device does not start, it shows any of these symptoms:

  1 totally dead.

  2 try to restart, LED activity only.

  3 is not started, a white screen with an error message.

  __________________________________________________ ________

  1 damage, water is the worst enemy of delicate electronic device. Try drying with a desiccant and replace the battery. If there is no activity, you can always try the last technical pit, nothing to lose anyway.

  2. your device is not able to start, something has gone wrong and the OS is corrupt.

  Upgrade suggestions failed. 
  Doesn't have a link, Post this thread #384.

  3 geeks call this a "uncaught exception error". It's a polite way to say, the last thread has finished, OS interrupted because it is corrupt.

  In many cases, the Application Loader can be used from Desktop Manager or Windows, see Ref #1 for the discussion of CrackBerry 101 .

  Failure to connect, there is a final solution. Go Old Skool...

  __________________________________________________ ________

  The good news, from scratch, you will be returned to service in a few hours.

  1. ...

  2. you must install a BlackBerry OS file that is specific to your device. The original version, such as provided by the carrier, is the safe choice, but you can use a specific version of the model. It is not provided on the CD-ROM of BlackBerry, Ref: 3 links to BlackBerry download pages.

  3. once the operating system has been installed, you must prepare for the device.

  Select Start / computer and select the c drive icon.

  Open Program Files / Common Files / Research in Motion / AppLoader.

  Navigate down and delete the Vendor.Xml file.

  4. you are now ready to restore your device. Check that BlackBerry Desktop Manager is NOT running. Connect the device directly to the USB port on the computer.

  We are about to venture into the bowls of the beast. Windows is not suitable for this work, we'll call the interface to command line with a switch option. It was the way all the ' puters worked before Mcintosh and Windows.

  Windows XP: Start / run... / command

  Windows Vista: Start / control (type this into the "Start Search")

  You will see a black window similar to this one. I used capital LETTERS to highlight the typed commands.

  Windows Vista

  Well I did it, I did connect my phone in a wall charger, left for 5 minutes, a battery icon came in the middle of the screen, and then a few minutes later, the screen and illuminated keyboard. Gave me the 507 error, and I knew I was on the right track at that time here. Connected my phone to my computer and started the Loader and I go. Phone works 100% now.

  I would say thank you here, but unfortunately nobody helped me

• Sync blackBerry Smartphones of more that one phone on BlackBerry Desktop

  My wife and I recently bought our first BlackBerry. I installed BlackBerry Desktop on our PC at home. My question is, can we both use the same PC to synchronize our devices but to separate the data or will we have to use separate PC? We do not want the same data for each of the other BlackBerry.

  Thank you

  Vandj

  Hi and welcome to the forums, The Desktop Manager goes by PIN code. I suggest you 2 accounts on windows. This wasy you each have your own calendar contacts etc. There are two files remain active on the PC, when you close Desktop Manager: BBdevmgr.exe and rimdevicemgr.exe Device Manager. I usually have to manually kill the process using Windows Task Manager. I did not have two accounts on my machine, so I don't know if these end up when switch you users. I was looking at these processes when you place or logoff users. If they stay in place, they will give you bad. You can take the habit of restarting between you and your wife using the Desktop Manager. Let me know if you need more information! Otherwise, please take a few minutes to solve the message Thank you!

• BlackBerry smartphones spontaneously begins to make phone calls

  Yesterday my Blackberry started making phone calls to the last issue, I called.  I rebooted and it always does.

  Hello and welcome to the community!

  I recommend that you try to start safe mode:

  • KB17877 How to start a smartphone BlackBerry in Mode safe

  It will take several attempts to get the combination of keys ESC (press/release/hold) OK, so be patient. When properly in Safe Mode, see what happens.

  If the behavior continues, then well... think what happened just before this behavior started? A new application? An update? A theme? Something else? Think carefully that the slightest change can be causal... and try to undo all that was.

  But if the behavior continues mode without failure, you may need to consider more drastic measures - WIPE, OS Reload, BBSAK Wipe/Reload and the process of reloading OS 'skeleton '. To prepare, you should be sure that you have a full backup of your PC... Please see the Backup link in my sig auto on this post for instructions.

  You may also use these tips:

  • KB10144 How to force detect the BlackBerry smartphone using the Application Loader
  • KB27956 How to recover a BlackBerry smartphone from any State
  • http://CrackBerry.com/BlackBerry-101-lecture-12-how-reload-operating-system-nuked-BlackBerry

  Of course, if the problem is something physical (for example, a key is stuck, something broken inside, etc.), then no amount of diagnosis distance internet or 'Patches' level OS/software will be of no use.

  Good luck and let us know!

• BlackBerry Smartphones how restore server BB Phone again BB 9720

  Hello

  I need help. I just got a new 9720 BB after that my old BB 9220 phone stopped working. Before the old defective phone, I got my data backed up on the server by using BB BB protect.

  I signed into my new BB using my BB ID and my BBM restored 9720 my BBM contacts. However all data like contacts, Notepad, messages, e-mails and whatsapp are not restored.
  Whenever I go to BB protect app, it does not give me the option to restore, rather they want to back up my current phone.

  Can anyone help me to restore all my data saved on my old BB Phone on the BB to BB Server protect in my new BB Phone?

  Hello fsina

  Sorry, I use no more BBOS device, but you can find something useful in this article: How to use BlackBerry Protect to restore data to a BlackBerry smartphone

  Good luck.

• BlackBerry Smartphones URGENT help! -Locked phone curve 9320

  I just bought the 9320 BlackBerry Curve, I put a phone lock code and it worked very well and unlocked each time but now after being in my Pocket most of the day a few buttons should were pressed and it says phone locked and on the screen it says-"type of blackberry to continue" (he never said this before) I do this, and then it asks for my code, I put in my original code (4 digits) and it says incorrect code, I am now on my last attempt, what will happen if I try and I no more attempts on the left? He will go on lock down and cost me a fortune to get fixed or is there something I can do to avoid this problem

  would really like to help, I thank you for reading

  Hello and welcome to the community!

  What you're saying, looks like it's your device lock password, which prevents you from your device. Only this password can unlock it, but for one reason or another it just is not be accepted. Most often, it is because of the keyboard... you may think that you type a number, but actually, it's a letter, lock shift is power or some other modifier key is not present in the same State as when the password was created. Unfortunately, with just one more attempt there is very little to try... you get only once chance, so the probability of success is low.

  I suggest you remove your battery, wait 5 minutes, then insert the battery, but wait at least 15 minutes before you try anything. Only, you get a chance, so you must leave your BB to be fully started before trying anything.

  If you fail the last time, what will happen is that your BB will wipe itself clean of everything and be as if it were when you received first of all, including the removal of the password. This is a security feature designed to protect valuable data and personal information on the device of thieves.

  Good luck!

• BlackBerry Smartphones active new SIM - now phone SOS only

  Hi all. Have a little problem. I had to go back to an old 9700 When my current iPhone broke. I needed a new card SIM from the iPhone using a different card. When I called Rogers to activate the SIM everything was fine for about a minute. I received texts that were pending since Sunday when my iPhone broke. I had full bars etc. Once a minute, he went to SOS only. While I was on the phone with Rogers Tech Support I have reset and removed the battery and SIM and all the things they wanted me to. Everything looks good on their system, he said that the problem must be with the device.

  A bit on the device:

  Originally with Mobilicity in 2009. Opened and used with the wind. My father then used with Rogers and Fido. Since Sunday, when my phone broke, I used SIM card of my brother-in-law (he just swung at Rogers to the wind, but his plan has always been paid until the end of September) and the BB worked very well. If it worked correctly with a Rogers SIM.

  Now, I get the same problem with my brother-brother SIM. SOS only. No connection. What happened when active Rogers SIM card must have done something to the camera itself because now it does not connect to any of them. That both SIMs work as I have tested both in my wife's phone.

  The guy on the Support of Rogers suggested that perhaps the closed phone itself - but when I enter the settings advanced for the SIM card that everything is disabled in customization... so it appears not to be locked.

  He said that I should try to reinstall the OS, but that it will block the phone and I need to unlocked again.

  Is there anything else it could be? Will reinstall the OS relock the phone? Any other suggestions?

  Thank you very much!

  Hello

  jvnanu wrote:

  The guy on the Support of Rogers suggested that perhaps the closed phone itself - but when I enter the settings advanced for the SIM card that everything is disabled in customization... so it appears not to be locked.

  He said that I should try to reinstall the OS, but that it will block the phone and I need to unlocked again.

  Is there anything else it could be? Will reinstall the OS relock the phone? Any other suggestions?

  First this... avoid this tech Rogers like the plague. He has no idea what he's talking about. All what he told you is simply not possible. Once MEP unlocked, a BB device can blocked at the factory. Nothing of what you have done or the facilities of any OS can relock a BB.

  I'd rather a complete security on the Device Wipe:

  • KB14058 How to delete all data and applications in the smartphone BlackBerry using the security option wipe

  Otherwise, a ResetToFactory WIPE:

  • KB31291 How to reset a BlackBerry smartphone to factory using BlackBerry Desktop Software Settings

  After each one, put it in the SIM card and switch on the device, and then make sure that the voice is through Rogers. Only then start to worry about getting all the data to work (if you subscribe BIS, in other words).

  If you want to get off the OS Reload path, then the easiest way is, on a PC (you can not do this on MAC):

  (1) make sure that you have a current backup and your BB complete... you can find the instructions at the link in my auto-sig below. (not applicable in your situation)

  2) uninstall all the BB OS packages from your PC,

  (3) make sure you have the BB Desktop Software already installed

  • http://us.BlackBerry.com/software/desktop.html

  (4) download and install on your computer, the BB OS package you want:

  • http://us.BlackBerry.com/support/downloads/download_sites.jsp
  • If all you want are the levels of BONE, it is first sorted by carrier - the carrier supports, your search will be fast. However, some carriers are much slower than others to release updates. To really get the package up-to-date OS for your BB, you need to dig through and find all businesses that support your specific model BB and then compare the BONE levels they support.

  5) remove all copies of the SELLER on your PC. XML... There will be at least one and maybe 2, and they will be located in the same way or to (it changes based on your version of Windows) these files:

  • C:\Program Files (x 86) \Common Files\Research In Motion\AppLoader
  • C:\Users\(your Windows username) \AppData\Roaming\Research In Motion\BlackBerry\Loader XML

  6 (a) to change your level of BB OS installed (at level or lower), you can run the Desktop software and connect your BB... the software should offer the operating system package you have installed on your PC.

  6 (b) or, for recharging your BB OS level installed as well to change, work around the Desktop software and use the CHARGER. EXE directly, through step 2 in this process:

  • http://supportforums.BlackBerry.com/T5/BlackBerry-device-software/how-to-reload-your-operating-syste...
  • Note Although written to "recharge" and the storm, it can be used to upgrade, downgrade or recharge any BB device model - depends on the operating system package you download and install on your PC.

  If, during the process of 6a or 6 b, your BB has an error '507', simply unplug the USB of the BB cord and reinsert it. do nothing else... This should allow the installation to continue.

  You can also study the use of BBSAK (bbsak.org) to perform the wipe what he is capable.

  You can also try the "skeleton OS Reload procedure" in an attempt to circumscribe the precise causal element:

  1. Load your OS "bare bones"... If everything is optional, do not install it.
  2. If the behavior is immediately, then try another OS with step 1
  3. If the behavior does not immediately, then run for as long as necessary to make you to be sure that the behavior will not occur.
  4. Add one more thing - no matter how tempting, one.
  5. If the behavior does not immediately present, and then runs for long enough to be sure he won't have the same problem
  6. Repeat steps 4 and 5 until all things are responsible or the behavior presents

  When the behavior shows up, you know the culprit... the last thing you have loaded.

  If the behavior doesn't re-present, then you know that step 1 or 2 cured it.

  If the behavior has anything, then you have probably a problem of material level for which no amount of OS or software can heal.

  You may also use these tips:

  • KB10144 How to force detect the BlackBerry smartphone using the Application Loader
  • KB27956 How to recover a BlackBerry smartphone from any State
  • http://CrackBerry.com/BlackBerry-101-lecture-12-how-reload-operating-system-nuked-BlackBerry

  If you are on a MAC, you are limited to only your sanctioned carriers OS packages... but can still use any level they currently have to sanction. See this procedure:

  • KB19915 How to perform a clean reload of the smartphone BlackBerry using BlackBerry Desktop Software application software

  Good luck and let us know!

• Copy of blackBerry Smartphones receive messages that I've sent

  Whenever I have send an email on my phone I get a copy of it immediately... almost instantly after you send. It comes in the form of message not read myself. I clearly messed up an email affecting somewhere... It also happens if I send an email from my pc... almost instantly after you send the message on my blackberry.

  Also is there anyway to stop receiving messages "called" in my Inbox on my pc? whenever I have a message from my blackberry the confirmation message "delivered" appears in my Inbox on my pc.

  Thanks in advance,

  Mike

  Wow... it sounds as if you have an old configuration of GMail in BIS... see this article:

  • KB10332 Duplicate sent email message arrives on the BlackBerry smartphone when sent using a built-in Gmail account

  This problem was actually fixed several months ago... If you configure your GMail account to provide IMAP and then delete and recreate your conduit BIS, it shouldn't be a problem. There are all kinds of improvements through the last sheet of GMail in (I have not tried, btw - I use the application add-on GMail rather than BIS for my GMail accounts).

  • http://supportforums.BlackBerry.com/Rim/Board/message?board.ID=BlackBerryDeviceSoftware&thread.ID=62...

  With respect to the acknowledgement of receipt that you get - you must go to the configuration of your BB Messages and which turns off:

  • Home screen > Messages > BBKey > Options > e-mail settings > (choose the GMail account if you have several) > delivery confirm > set on no.

  Good luck and let us know!

• Every blackBerry Smartphone data erased from my phone

  I woke up the morning of Friday, June 17 and noticwd that my phone was placed on the original theme and that all my info contact, e-mail and applications had completely disappeard from my phone. Its a good thing I back up my phone every week.

  What could possibly have done?

  Hello

  Do you have a password on your BlackBerry smartphone? Someone had access to the phone?

  Thank you

• The data of all blackBerry Smartphones are missing and the phone is formatted

  I received a notification of Blackberry Protect to enter my ID password for identification number of mi ([email protected]). I forgot the password to ID both the unswer. I chose the function to send information to my mail to reset the password. But all messages from Blackberry protect came to my male. I tried to get the mote of past 10 times and after that the phone has started to download something and turned off. After the phone on - ampty withou that all data, contacts, photos, videos etc. empty at all.

  After that a little clear message came to my male.

  Assume that all info shoul be registered on the Blackberry server. How can I get back all the data from my phone, including the existing settings (staff and my work emails were connected to my Blackberry etc - all shoul settings saved on the server).

  Thank you very much for the support!

  Viorel says:

  Accrding to youe necessary link BB Protect application is open, but I don't have it on my phone now.

  Make sure that you have made a backup using BlackBerry Protect before your deletion of the device?

  When you connect to BlackBerry Protect site click on My Data > are you able to view any backup?

• BlackBerry Smartphones too small for the phone battery?

  Hello! I need help.
  
  My sister has a curve (8520). She overcharge the battery, so of course, it is inflated. We got him a new battery, which now seems to be too small for the phone. The only thing I can think is that the phone has somehow expanded, but that seems very unlikely to me. I don't understand how that would have happened?
  
  Could someone help me on this, because I spent twice that the phone is a value, over a period of time, trying to get this fixed up for her, and I have neither the time nor the inclination to deal with service providers.
  
  Thanks in advance.

  First of all, a swollen battery does not mean that the battery has been overloaded. It does not mean it probably needs to be replaced but I saw him slightly swollen batteries work fine.

  If the new battery is 'too small', then it is likely, that you have the bad battery. The device did not inflate with battery.

• BlackBerry Smartphones application which freezes my phone

  
  

  I'm retired so I can't say that I have not the time to try it, but I think that I don't have to try out it if I fault anything.
  Thanks for your help anyway, at least we tried a possible avenue for a solution. I wish just that appsforbb.com would answer questions that is sent to them.

• BlackBerry smartphones, I think I messed up my phone

  Hey everybody,

  So, today I pluged in my BB tour to see if there was any software updates.  There is not, but I decided that I might as well clean up some of the apps I never use.  So I deleted the and had my phone re boot, but when he turned to the screen is not displayed:

  BlackBerry platform 4.1.0.70

  BrickBreaker

  MemoPad

  Options

  Saved messages

  All displayed almost as plain text.  No graphics, nothing.

  The menu button does nothing either.

  Help, please!

  Thank you

  The current theme you were using at the time could have deleted.

  The appliance reboot and everything on the screen is gray?

  You can just re - connect to Desktop software and reinstall those applications that you deleted.

• BlackBerry Smartphones to check name and phone # appearance while that blocked

  I have a problem (and so do all my colleagues) with BB Bold 9780.

  When someone who has the phone # and the name etc. are stored in calls from address book me and my device is locked (it gets locked if not in use for 10 minutes) what I see on the screen is the phone # of the appellant, but no name. If the device is not locked - the name of an apperars to the appellant as well as the #.

  It's very uncomfortable, because I don't remember the number of all the people in my address book, so when there is no name - I don't know who is calling you.

  I'm sure this can be fixed somehow, since such a basic feature can be a real problem for Blackberry...

  You must go into your Options > security settings and under encryption, turn off encryption for the address book or contacts.

• BlackBerry Smartphones send photos that I take other mobile phones.

  I would like to know if there is a way to send picutres I take with my BB to other mobile phones, instead of their email. PLEASE HELP SOMEONE.

  First download and install from here Office Manager (4.7 without Media Manager is recommended): https://www.blackberry.com/Downloads/entry.do?code=A8BAA56554F96369AB93E4F3BB068C22

  Then download and install the software from here: http://na.blackberry.com/eng/support/downloads/download_sites.jsp

  Then try to reload the operating system by connecting the device to your computer, open the Desktop Manager, then go to the Application Loader. This will open a wizard who travels to reload the operating system on your device. More detailed instructions can be found here:
  http://CrackBerry.com/BlackBerry-101-How-install-or-upgrade-new-rim-operating-system-OS