BlackBerry Smartphones BBMessenger: Eception exception: poor condition of presence

Hello... I tried every possible way address this error msg I get when trying to open the BBM and it does not work. I have the BB World Edition 8830 v4.2.2.123. I had installed the Desktop Manager and followed the instructions of others but it still does not work. My BB currently has messenger on it at any time. Can someone help me please? Thank you very much!

Nicole

4.2.2 is an older operating system for this device. I recommend an upgrade of the OS.

Do a full backup of your device first, using Desktop Manager > backup.

http://www.BlackBerryForums.com/General-8800-Series-discussion/183344-latest-OS-8830-4-5-0-205-4-5-0...

Tags: BlackBerry Smartphones

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