BlackBerry Smartphones on mac backup failed Message

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• BlackBerry Smartphones location of saved Text messages and downloads please as a desire to update the device software

  I have a Blackberry 9300. I noticed while testing option 'restore' in Blackberry Desktop Software 'Saved messages' is grey so not able to restore and downloaded programs were not included in the backup course so I'm delaying the update of the OS 6 bundle OS 6 bundle 1879 2949 until I can get these issues resolved. First of all, where are my saved text messages would be they located on the SD card? Secondly, where are the downloaded applications and how would bring him back, I should reinstall individually or is there a better method I guess updating the software of the device would eliminate any reference to them? Thanks in advance, Marcia

  willismc wrote:
  My problem, I think that will be most of the downloads and installations have been from the Blackberry web, although "My World" lists apps, I have only the option to remove and reinstall yet if I so choose. That's why I need to dig a little deeper on the aspect of the place here.

  To reinstall your applications, see this KB:

  • KB17625 How to install or transfer has already purchased apps from BlackBerry App World for BlackBerry smartphone

  You may also need to clear the cache of application AppWorld:

  1. open the App World

  2. go to my world

  3. follow one (and only one!) of these steps:

  3. for the BB keyboard-oriented - hold down the ALT key and press on, in the sequence R, then S, then T

  3B. for touch screen only BBs - hold the num-lock (! 123 button) so that it hangs and then press on, in the sequence 3, then 4, then)

  3 c for the most recent (e, g., OS6 and 7) BB s, see this KB:

  • KB24714 How to clear the cache of BlackBerry App World

  4 AppWorld must close

  5. If your BB locks after issuing clear cache, do a battery pull reboot

  6. return to AppWorld/MyWorld (it can be slow, while it re - sync).

  If (4) stage arrives not as described, then the empty the cache failed.

  willismc wrote:
  I was also interested to read your information on the primary database of smartphone that made me wonder if it was at this location that the saved text messages were built. I mention this as I save some of my text messages I can consult at any time by selecting 'View the Messages stored' in the menu messages text, which lists the emails and text messages, that you saved.

  The Interface of Messages is against the databases on the BB... Watch a saved messages can be as simple as a filter that is applied to display only those, but always from the same database. Also understand that the 'Messages' is a term Super set, with "email", "SMS", and other types of messages into subsets.

  willismc wrote:
  Saving messages electronic elsewhere are not a problem but saved SMS backup does not seem to be an option, why would I need to check this feature before upgrading the device software. Appreciate your answer to that one.

  As I said, I suspect saved SMS Messages to be a subset of the base of great set 'SMS Messages"together with the message 'saved' being a subset within this database.

  I can't answer definitively for you because I've never had the problem you are experiencing. You may need to test to know for sure.

  Good luck!

• BlackBerry Smartphones restored, but no posted Messages

  I have a Curve 9360 with OS 7.1. I did a restore of message from a full backup. 529 posts restore was completed successfully. But I opened the mailbox appeared empty, withou a single message. Through the Blackberry Desktop Software, in the option "Erase data from device", confirmed that the restoration was made because the aircraft had 529 messages. But no one is shown. I appreciate the help.

  Hello and welcome to the community!

  I suggest the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message from your BB... ( Please wait for this before moving on to the next step) :

  (1) registry HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network
  • Please wait a 'registration' message reach your Messages application

  (2) remove and return Service directories

  • KB05000 Remove the maintenance book for the BlackBerry Internet Service email account in the BlackBerry smartphone
  • If you do not have access CMIME, continue deleting
  • KB02830 Send the directories for the BlackBerry Internet Service
  • Please wait "the Activation' Messages, one per already configured e-mail account, arrive in your Messages. If you have not already configured email accounts, please wait 1 hour.

  (3) restart to take batt

  • With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  See if that allows the messages now.

  Good luck!

• BlackBerry smartphone App Inaccessible World - Error Message "App World has been blocked"

  Dear all,

  I recently bought one of mark Sprint Blackberry Curve 9350 (in excellent condition) on Amazon, and the phone is fully functional, except that whenever I try to access the Blackberry App World I get a pop-up message reading "App World has been blocked".

  At first, when I changed my line of Sprint prior to my new curve, the phone has completely wiped and reset.  I started to use the various functions and only a few days later, realized that I can't access App World.  I talk to several representatives of Sprint and in the few days has taken the following steps, all without success:

  Uninstalled and reinstalled App World

  Do you have a Batt pull with the phone on, uninstalled and reinstalled App World and made another Batt-sweater

  Addict connected the phone to my laptop computer and uninstalled App World via Blackberry Desktop Manager

  As I bought the phone on Amazon, I do not think the guaranteed protection applies.  However, it seems incongruous that all other applications and the phone features work, with the exception of the App World.

  Could someone please suggest measures to address the problem and to App World accessible?

  Also, could someone please advise if I can bypass the App World app and install Blackberry apps on the curve directly through the Blackberry Desktop Manager and, if so, what steps are?

  Many thanks in advance,

  Colby

  Hello

  From this description, I suspect that a latent policy is on your BB that blocks AW. Normally, the error message would say more than that you reported and would be more indicative... but it's I think of what you have provided.

  To clean, you have actually several things you need to do... from checking to see if it is indeed the case:

  • KB30076 How to check for an it on a BlackBerry smartphone policy

  Unfortunately, there are also a few situations with 'stealth' COMPUTER strategies that exist, but are not actually display as per the above. Again, the complete error message may have provided a better hint this topic.

  However, I think you need to take steps in any case, especially in light of your method of supply. Reference:

  • KB05099 Steps to take before selling or after the purchase of a used BlackBerry smartphone

  Although it may look as if someone has or do you a lot of that, I think you need to see it again to be sure. None of these methods to WIPE would actually have relatively far BB COMPUTING policy. Instead, you must run the ResetToFactory process, which I recommend you do instead of (or in addition to) the WIPE which recommends the KB:

  • KB31291 How to reset a BlackBerry smartphone to factory using BlackBerry Desktop Software Settings

  In addition, you must be careful if you have already placed on the BB data that you need to maintain. You can backup/restore your device before and after these wipes, but you must be careful when you restore... don't do a full restore or you will simply put the return policy on board IT again. On the contrary, do a selective restore only the databases that you need and be 100% sure to avoid any database which have nothing to do with politics:

  • KB03974 List of database for the blackBerry smartphone

  Finally... given this situation, it is quite possible that there are additional challenges with this specific BB. For example, if the BRI account is locked due to the BB being previously reported as lost or stolen, nothing don't you can do about it, and you will never be able to have all the services. But Orange should definitely be able to tell if that is the case.

  cbhjenkins wrote:

  Also, could someone please advise if I can bypass the App World app and install Blackberry apps on the curve directly through the Blackberry Desktop Manager and, if so, what steps are?

  These methods exist:

  • KB14473 How to install an application on a smart phone BlackBerry with the BlackBerry Desktop Software
  • KB04670 Install a third-party application with the Application Loader
  • KB28715 How to install BlackBerry App World applications, using a computer system

  However, there is no way of knowing if the it policy will also block these methods.

  Good luck and let us know!

• BlackBerry Smartphones looking for backup file BlackBerry IPD Category Descriptions

  Hello world

  For the life of me. I can't seem to find the list of category descriptions listed in a *. IPD backup file.

  What I basically want to do, is to isolate the sound patterns (alerts) and * NOT * have the backup file wipe out the original default patterns that are loaded with a clean installation of the BlackBerry Device Software.  Also, that the list description would come very handy for future restorations!

  Thanks in advance to anyone who can point me in the right direction.

  Thank you!

  Bobby Kidd

  Hi and welcome to the Forums!

  Hmmm... Category descriptions... I'm not quite positive which is... maybe it's databases? If so, here's a knockout that lists those:

  • KB03974 List of all databases on the BlackBerry smartphone

  I'm guessing that your tent a selective restore of certain databases rather than restore complete. What happens, however, is the replacement of the complete database indeed... regardless of the database that is located on the device is is replaced by what is in the IPD file. For some databases, there are tricks to merge the data that can be undertaken - for most messages, calendar, contacts and tasks... 'the organizer' standard databases, but I don't know the method to merge the databases of configuration (as well as alert profiles).

  Good luck!

• Deleted mailbox of blackBerry Smartphones that appear in the messages folder

  I have a Bold 9900. I deleted my boxes to the letters but its always appearing in the Messages folder. Its so annoying can someone please help :-(

  Still confused, because I do not see you. By "record", I assume you mean the separate E-mail icon that was created when you went ahead and created the email account this time again? When it works correctly, you have really no duplicates - instead, you have the same email showing in two different places... one 'mirror' of the other, in a sense.

  But in fact should not do, however, so I'll notify then what do you is of (please, this time, to do this and nothing more!):

  1. Remove all THE email accounts of this device
  2. Perform a battery pull reboot
  3. Drive again the steps of the post 4 above (this time, however, please tell me that "done you these steps"... Please confirm each step translates exactly as I indicated above)
  4. Delete your database of Messages (note that this will delete probably all messages, including SMS history... you have to be careful because you realize this)
     • KB10167 How to clear data from the BlackBerry Smartphone user
  5. Perform another batt-pull reboot
  6. Now return to your email on your device and see if now works normally

  Good luck and let us know!

• BlackBerry smartphones can not get incoming messages in Facebook

  I'm unable to receive incoming messages in the facebook message box. The messages are giving, but I can't receive. Ask for help!

  Hi and welcome to the forums!

  KB27993 Facebook for BlackBerry smartphones is is more updated of the new RSS

  «On some occasions, that the Facebook® for application smartphones BlackBerry® is therefore more updated news FEEDS even when a manual refresh is complete.» Users of blackBerry smartphones who not know this problem may be able to view existing comments or other profiles of FaceBook® friends".

• BlackBerry smartphones why MAC different BT with MAC?

  Hi, I was wondering my "BOLD" has the same IMEI and PIN code as that printed on the box, but the MAC does not match the MAC(which also provide on the box right side) BT. What is the difference between BT MAC and MAC? or how to sound different with my "BOLD", if they are the same?

  Thank you!!

  Hi and welcome to the forums!

  I think BT (Bluetooth) MAC and the MAC (WIFI) to make the difference. The BlackBerry smartphone is not a

  real MAC identifier.

  Thank you

  Don't forget to adjust your thread. Put the check mark in the green box containing your answer! Thank you

• BlackBerry smartphones can not receive text messages

  My blackberry pearl deletes my messages text before they are read. Can anyone help?

  Hi and welcome to the forums,

  You have 64 MB of memory total on your device. You sent that you have 0bytes free.

  15 MB of free space would be regarded as a minimum.

  Most people close the applications by pressing escape or the red button. This does not close the applications.

  Each application has an option close. For example, if you are in the calendar, press the menu key (spotted) and scroll down to the bottom close is listed.

  One when you're done using the browser, press menu and options, select cache operations,

  Delete all categories and press ESC it will clean the browser cache.

  Select the memory clean option on the BB. Go to options, security, memory, cleaning, activate it.

  The BB will now clean up the memory when idle for 5 minutes.

  Links attached to manage memory efficiently.

  Thank you

  Bifocals

  How to qualify for low-memory situations on the BlackBerry smartphone

  How to maximize space and power battery life on the BlackBerry smartphone

  Lack of memory according to the free file on the status display field

  http://www.Blackberrycool.com/2008/07/BlackBerry-Tips-BlackBerry-memory-management-video/

• Basic applications lost blackBerry Smartphones using Mac Office software

  Hello

  I have a working Bold 9700 and it is connected to the corporate network. It has been implemented by our IT Department. I was delivered he no charger so use a lead to my laptop. I have let it run to zero battery and when I tried to start, it would not turn on and had a red light. Connect to a Mac, I got a message that he was not recognized and reload the operating system. After doing this that it resets and I had to take at work to connect to the company. The problem is that many applications are missing e.g. GPS, guardian of password, Notes, Word, Excel etc.

  Reading the forums I'm for Blackberry on my Mac and click Device Manager on restore and the various applications I want are grayed out. I click on the request handler and is listed, so I can't do it until the load.

  I click on "check for updates" and get a message that there may be a problem with the connection to the server or the server is not responding please try again later.

  Is this a problem of encryption defined by my employer that we have very high standards of security, or is it a Mac problem or what? The main problem for me is to recover the password keeper and GPS software.

  Thanks for any help.

  Speigal

  I sorted this out after reading the forum. I decided the STINKS device Mac Manager and so borrowed a PC. The Manager of OS and devices, and that allowed me to reinstall all applications downloaded. All works now. Always on my Mac it does not correctly connect updates.

  Thank you

  SPeigal

• Removal of blackBerry smartphone Curve 8530 automatic emails, messages, etc.

  I have a Blackberry Curve 8530 that has been turned off for several months.  The Blackberry is designed to automatically delete messages once I turn it back?

  tahiti4me wrote:

  If I have let him connect to the network by placing it in a Faraday bag, etc., that prevents the deletions?

  Yes... for the 2nd condition, reconciliation against the server may not occur if there is no connection. But the other two conditions are not dependent on connection.

  tahiti4me wrote:

  I wonder if the deletion is triggered by the clock / calendar in the phone or the network clock / calendar.

  This would apply only to the first condition ('Dungeon messages") and I think that his clock of the device dependent, but I have no information (other than"intuition") that backs up.

  tahiti4me wrote:

  I tried to join Blackberry tech support about this, but couldn't find a number.

  Mainly because there is no such thing. The front line support is rather, contract, liability of carriers, resellers and authorized service centers (it varies according to the region and the specific question). Everyone has the opportunity to climb up to BlackBerry cases requiring improved support, but end users have no (free) direct path to request anything be it directly from BlackBerry.

  There is something called incident support, but it costs to just ask the original question, since you are not through the contract, you signed at the time of purchase. If you want to study, you can check it out here:

  • http://us.BlackBerry.com/support/programs/technical/incident.html

  Good luck!

• BlackBerry Smartphones from the list of messages?

  If I'm not able to check my blackberry for a few hours my messages accumulate and I have to scroll for days to reach the Summit.  Y at - there a quicker way? !!!

  Press T

• BlackBerry Smartphones, sending and receiving text messages moroccoin

  Hello

  I recently had to buy a new smartphone, and I, as a die hard fan of BlackBerry, chosen 9560 "BOLD". It was a third unlocked phone that works with my cells T-Mobile provider. However, I can not send or receive text messages with images. I contacted T-Mobile and they sent me instructions on how to change my APN, but it did not help. Maybe someone knows how to turn my phone to send pictures.

  Thank you.

  Hello and welcome to the community!

  MMS (what is "picture messaging") depends on your device having a good plan your provider BIS. BIS requires the reception on your device, Service books your provider. The ability to offer books to your device depends on your device is compatible with your network of carriers.

  So, with all this, I recommend that you re - contact TMO for you sure you meet all of these criteria... only they can tell you if your specific device model is even compatible with their network of data and more if they have configured a package of sufficient data to enable the MMS for you.

  Good luck!

• BlackBerry Smartphones cannot SEND the SMS messages on 8130

  Here is my story:

  1. I've upgraded to a Blackberry Pearl 8130 pink in the beginning of the year.   My carrier is Verizon.

  2. recently (a month ago) a friend sent a text message to me of his new phone.  I tried to text back, but received a big big red X indicating that my message isn't getting through.  Specifically, when I opened my message, the error says, "State of the Mobile equipment has failed."

  3. I went to Verizon.  They did something where I think that they took me off the network and then get back on.  There is nothing.  She wanted to make a hard game on the phone, but I had not backed up my data again.

  4. I went home and my data backed up and returned to Verizone about a week later.  I spend more than an hour in the store.  The gentleman who helped me was on the phone with someone (no doubt technical support) nothing works.  He was ready to order me a phone replacement, but after further discussions with technical support, they thought there was a problem with the network, not my phone.  I went home with a case number.

  5. the next day same Verizon called.  They said it wasn't a network problem and it was my phone.  They would send me a replacement.

  6. I received my replacement phone a few days later.  I was anxious to get it set up, but the results were the same.  I have not yet returned to Verizon.  I thought I'd try everything here first see if anyone had any ideas.

  The bottom line:

  I CAN send/receive emails.

  CAN I send an MMS message.

  I CAN receive text Messages.

  I can't send SMS messages.

  Thanks for any advice you may have.

  -Sandra

  Tami,

  Thanks for the reply.  I happy to point out, however, that the problem has been resolved by Verizon!  It has never been my phone, that's why the replacement was a mute point.  Anyway, here is their answer (in case someone else has this problem):

  Sandra, we reviewed your account and coding in any of our servers.  We believe that we have found the problem and fixed it.  We ask that you update your PRL (preferred roaming list) by calling the * 228, option 2.  Once completed please test your ability to send text messages.

  I'm just glad that the problem has been resolved because my frustration was very high.

  Happy texting!

  -Sandra

• Problems of blackBerry Smartphones when you type text messages

  for several months now my cursor was jumping about all over the place when I type a text message.  It also random symbols as if I was using the sym key which I was not. Cursor may jump up to a received message, to smiley or anywhere in typed message.  I adjusted the ball tracks, performed diagnostic tests and is reset by removing battery when turned on without result.  phone is clean and never got wet. At whits end? Someone else had this problem?

  Hello and welcome to the community!

  If you are certain that there is no intrusion of humidity of 100% (honestly, what you describe seems decidedly like that... but still), so I recommend that you try to start safe mode:

  • KB17877 How to start a smartphone BlackBerry in Mode safe

  It will take several attempts to get the combination of keys ESC (press/release/hold) OK, so be patient. When properly in Safe Mode, thinking... what happened just before this behavior started? A new application? An update? A theme? Something else? Think carefully that the slightest change can be causal... and try to undo all that was.

  Good luck and let us know!