BlackBerry Smartphones Blackberry Internet Service msg to confirm the password?

Hi, I have not received emails from my hotmail email account since a few days and yesterday I got a message from BIS saying "Confirm password on your BB to continue to send and receive e-mail messages". I tried to go to the BIS to my BB as they said in the msg but coulden can't open the file browser, because it was too big, or something. Then I went on the site Web of BIS to my laptop and tried to make a new account, but when I put the PIN code, it is said the PIN already has one. I tried to remember my user name and password that I coulden can't so I went on the forgotten password and put the PIN and they supposedly sent me the password for my BB. I checked the message and he said "you have requested a new username and password" then down he says "a user name and password does not exist for this account". If anyone has had the same problem?... can someone tell me to know how to fix? Thank you!

I tried to go to my BB email address, but whenever it redirects me to the browser BIS a message appears saying that the file is too large to open or something. But it FINALLY worked yesterday so THANKS! = D

Tags: BlackBerry Smartphones

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